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What is Microsoft Outlook?

Effortlessly connect, organize, and achieve your tasks with a comprehensive suite that includes email, calendar, and contacts, all seamlessly unified in one platform. Elevate your productivity as you manage emails, schedules, tasks, and beyond from a singular interface designed for efficiency. The integration with Office allows for easy file sharing directly from OneDrive, while providing access to your contacts and viewing LinkedIn profiles without any complications. Schedule conference rooms and handle meeting RSVPs directly through your calendar, ensuring a more streamlined experience. Collaborate efficiently by sharing calendars, which helps you coordinate plans and effortlessly check your colleagues' availability. You can enjoy reassurance with the strong security protocols that are trusted by many major organizations worldwide. Outlook continuously works to protect your sensitive data while ensuring that your workflow remains unhindered. It intuitively anticipates your needs by automatically incorporating travel plans and bill payments into your calendar, alongside intelligent reminders that keep you organized. Moreover, the efficient search functionality makes retrieving the information you require quick and straightforward, further enhancing the smoothness of your workday. This all-in-one solution not only simplifies your tasks but also empowers you to focus more on your goals.

Pricing

Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Microsoft Outlook provides an API

Screenshots and Video

Microsoft Outlook

Microsoft Outlook

Company Facts

Company Name:
Microsoft
Date Founded:
1975
Company Location:
United States
Company Website:
products.office.com/en-ww/outlook/email-and-calendar-software-microsoft-outlook

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Microsoft Outlook Categories and Features

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Contact Management Software

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Calendar Software

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement
  • Reviewer Name: Sakshi S.
    Position: Inside Sales representative
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Enhanced communication with Microsoft Outlook

    Date: Jan 15 2024
    Summary

    Overall experience is going good since 4+ years & still going on. Its amazing features & seamless integration has bring a lot of smoothness & productivity.

    Positive

    The best part is its integration with other Microsoft applications, due to this function the workflow becomes very smooth.

    Negative

    The only thing i feel as a con is its interface seems a bit outdated, as compared to its competitors.

    Read More...
  • Reviewer Name: Ayush G.
    Position: C Parts Expert
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Navigating Productivity with Microsoft outlook email software

    Date: Jan 03 2024
    Summary

    My overall experience has been extremely possible. It helps me schedule meeting right from the emails, mobile access is very smooth, the multiple authentication ensures a secured access over my inbox.

    Positive

    There are a lot of Pros some of them are its email management options like advanced filters, email categorization, sync with other Microsoft tools like Microsoft teams, Calendar & scheduling. Also its user friendly which is a great thing for new users & there are a plenty of tools embedded which helps you customize & manage your emails.

    Negative

    We frequently see a delay in updating our email box, apart from that Microsoft Outlook seems a perfect tools for professional collaboration & communication.

    Read More...
  • Reviewer Name: Purva K.
    Position: Process Associate
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Microsoft Outlook - Email & Calendar app

    Date: Jan 25 2024
    Summary

    Microsoft Outlook continues to be the dominant email & calendar app for businesses invested in the office ecosystem. But the complex interface caters more towards power users.

    Positive

    Amazing integration with Microsoft office apps & services. Calendar sharing & scheduling capabilities for collaboration.

    Negative

    Interface can be cluttered & overwhelming for basic email needs. Lack of automation & CRM features compared to other business email tools.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Office manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Mar 05 2022
    Summary

    Love the dependable service and the functions. The filing service in the email is really good. Helps me keep everything organised.

    Positive

    Easy to use, efficient. It is always dependable and is used for all our internal and external communication.

    Negative

    There are no cons, I really like Outlook and all the features are great.

    Read More...
  • Reviewer Name: Luke L.
    Position: CIO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good software to keep organized

    Date: Aug 02 2022
    Summary

    This solution has worked well for me and the companies I work for for many years. Seems to be a very easy way to keep track of appointments, communications, and even conference rooms. Very easy for users to adopt and learn to use proficiently.

    Positive

    Mail client, calendar, easy to use. Easy to train new users to get started and delve into more complex features.

    Negative

    Can be hard to get to some settings for configuration or troubleshooting.

    Read More...
  • Reviewer Name: Alexandra O.
    Position: Recruiting Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I've used this for YEARS!

    Date: Sep 22 2022
    Summary

    All in all, Outlook is a great staple to have regardless of what area of business you operate in. I don't see myself not utilizing Outlook in my current career.

    Positive

    I've utilized outlook for years throughout multiple roles within the same company. It is a great hub for everything including emails, integrating with other Microsoft tools, and is visually very easy to navigate.

    Negative

    I haven't found a way to integrate Gmail and Outlook features that I like in tandem, but it could just be user error.

    Read More...
  • Reviewer Name: Ylia A.
    Position: Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent inbox that will help you avoid fraudulent emails.

    Date: Sep 21 2022
    Summary

    Microsoft Outlook has behaved excellently throughout my company, more than 400 employees in our company are using this platform to link their personal mail or their work mail, the platform in general behaves correctly, offering fluidity and freedom When it comes to customizing the general interface of the inbox, you can apply the design or theme that you want and that suits your tastes, the creation of emails and sending is quite fast, therefore, the general functions of this platform did not present any type of problem. The experience I had with this platform was quite good, it provided excellent sending and receiving of each of the emails in its version for computers, however, as I mentioned previously, it is really necessary to improve the application for mobile devices, since It has problems when it comes to Refreshing the inbox in the background and when it comes to sending notifications of received emails, however, those negative things do not change my opinion about this platform, I still consider it to be a platform that is worth a lot pity, which provides you with a totally secure inbox to avoid fraudulent emails, I recommend it without a doubt for any company.

    Positive

    Microsoft Outlook is a pretty good service but it also has various flaws, the way in which this platform is capable of receiving emails is quite good, the main feature that I like about this platform is that it has a very comfortable interface, In addition, this fully modifiable interface, you can insert any type of theme that helps you improve the appearance to your liking, you can customize the general design of the inbox without any problem. Another thing that I like about this platform is that it has security for all types of phishing emails. In this way I can protect myself from any type of fraudulent email that wants to steal my data. When entering a fraudulent email, this platform He sends a notice in which he specifies that this email is fraudulent, so his way of dictating fraudulent emails is impressive. Another thing that I like is the fluidity with which the inbox works in general, I can write all kinds of emails in a matter of seconds, I will collect files without the platform being slow at any time, it is impressive.

    Negative

    One of the main problems that we face while using this platform is regarding the application for mobile devices. I have installed the application for mobile devices and my devices with the iOS operating system, and I have noticed that when linking several inboxes, the notification and background update system does not work correctly, I have noticed that I have received several emails in my personal inbox and in my business inbox, and I have noticed that the application never sends me any type of notice, for these emails to be reflected correctly, I must update the application manually, so it is absolutely necessary that A better background update system is implemented. Also, I also didn't like the fact that to link an IMAP inbox, it is a complex process, you have to fill many boxes which can be a bit annoying for some users.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Principal Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The gold standard of email clients

    Date: Aug 01 2022
    Summary

    Outlook is the email client with the most features and best interface, but it can be slow and buggy on desktop, especially when starting up.

    Positive

    - UI is functional and makes it easy to find what you want
    - cross platform
    - a huge number of features, including automatic inbox rules, scheduled sending, calendar and task list functionality
    - built in spell checker
    - deep integration with other Microsoft software, including Teams
    - including with office subscription

    Negative

    - runs quite slowly on desktop, especially when starting up

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Office Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Still My Favorite Email Software

    Date: Jun 23 2022
    Summary

    Outlook is still my favorite email software, because of its many, many functionalities and the possibility to customize your mailbox to a great extent.

    Positive

    -Very great customizability regarding mailboxes and subcategories of your main inbox
    -setting signatures is very easy and you can create as many different ones as you want
    -integrated Outlook calendar
    -you can add an email as an attachment to another email to forward them

    Negative

    -Outlook used to automatically pop out new emails, which was really convenient. This functionality was removed in the last few years.
    -There are a lot of different functions and I regularly have to troubleshoot in order to find a certain functionality

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Talent Acquisition Partner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not the fanciest email platform

    Date: Aug 18 2022
    Summary

    Overall, if you and your business want a platform that is easy for all of your employees to use and doesn't have too many features for one to distracted with, Outlook is the one for you.

    Positive

    Easy, simple, and to the point. There is no frill and the platform gets the job done, which is to send and receive emails.

    Negative

    If you are someone who likes platforms that are easy on the eyes, this one isn't for you.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Assistant Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Go-To Email

    Date: Nov 17 2022
    Summary

    Look no further for a great work email option. It is easy to use and has a host of useful tools and features.

    Positive

    It integrates seamlessly with other Microsoft products, has computer, mobile, and web versions that all work well, and is a great option for work email. I have especially been a fan of the Zoom integration! It's easy to use and does everything I need to (and then some) for my job.

    Negative

    I honestly do not have a major con. The only thing I can think of is that the layout of where features are varies depending on what device I am using, so it can be difficult to find certain things. However, this is really minor!

    Read More...
  • Reviewer Name: Ruth Ann M.
    Position: Executive Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customizable, but clunky

    Date: Aug 17 2021
    Summary

    After working with Outlook for 5 years, I switched to GMail for work email and the change was instantaneous. While Outlook can be customized, default views easily lead to email overwhelm and dropped balls. I would not use it as an email solution if I had another choice.

    Positive

    There is a lot available to customize on Outlook and it works well with other Microsoft products (Word, etc).

    Negative

    The way the system is designed to function felt really clunky and impeded my inbox productivity.

    Read More...
  • Reviewer Name: Junaid A.
    Position: Front End Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Makes The Email Management Easy.

    Date: Feb 19 2021
    Summary

    Overall, Outlook is a fair option if you want a mailing app for professional use, but it has its own issues like server issues, unreliable spam filter, etc.

    Positive

    -It a good option to manage the emails for professional use because of the features it provides.
    -You can send documents, attachments, images, and other things without having any trouble.
    -It keeps all the received emails organized and uncluttered according to the date and time.

    Negative

    -The spam detection of the outlook is not very reliable.
    -I have faced server issues several times in the span of my usage.

    Read More...
  • Reviewer Name: Kody C.
    Position: Global Security
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Needs a Better Outlook

    Date: Jun 02 2021
    Summary

    It is definitely great for organizations and personal use, but be aware of some flaws that can be detrimental to communications if you are not careful.

    Positive

    Outlook has a great organized feel and a nice layout compared to other email providers. They provide a nice taskbar with all listed options so you do not have to search around to send priority or attach links/images.

    Negative

    This email system can be very finicky sometimes. There are days I have to send test emails just to make sure people are receiving them because it can be unreliable.

    Read More...
  • Reviewer Name: Areeqa H.
    Position: DevOps Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A secure and professional email client.

    Date: Jul 21 2021
    Summary

    Overall, Microsoft Outlook is a reliable and secure email client that comes with clean UI yet very effective in use.

    Positive

    - It has clean and minimal user interface.
    - It can be easily integrated with other software like Skype.
    - It offers an exceptional security and privacy of the user data.

    Negative

    - The mobile application is slow compared to the desktop version of the software.

    Read More...
  • Reviewer Name: Shishir D.
    Position: Senior
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The king of email

    Date: Oct 29 2021
    Summary

    A very dependable mail app and has attractive features such as reading pane. Seamless integration with Windows helps a lot!

    Positive

    No PC is complete without Outlook and its signature email sounds! A classic app that has sustained its popularity.

    Negative

    Crashes too often and the desktop client is much slower than the web app.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Recruiting Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All around useful, needs some upgrading

    Date: Dec 11 2021
    Summary

    I use this on the daily and it comes in handy all the time. I have the desktop application and a lot of coworkers use the website version. No real major issues.

    Positive

    Is extremely versatile in the work life. Can be used for multiple integrations into other websites for ease of access.

    Negative

    Can be a little slow in the app. Sometimes it doesn't play well with website integrations but it does its best. Crashes a lot.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Accounting Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Mailbox There Is - Period!

    Date: May 11 2021
    Summary

    This is the best mailbox product out there. The ability to create macros, rules, and other customizable features is great for productivity, especially given the relatively low cost. Highly recommend.

    Positive

    This is a great app for users of all skill levels. It's simple enough beginners while providing features that allow more advanced users to increase their potential.

    Negative

    I occasionally have issues with creating rules for alternative mailboxes besides the main one.

    Read More...
  • Reviewer Name: Steven K.
    Position: Serve Pastor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Microsoft Outlook

    Date: Apr 05 2021
    Summary

    Microsoft Outlook is an essential resource that our team utilizes daily. The email scheduling feature is helpful as well.

    Positive

    Microsoft Outlook works great for our team. We use it every day. It keeps emails organized and has a solid search function.

    Negative

    I wish it synced better with Apple products. At times, they don't play well together.

    Read More...
  • Reviewer Name: Sam L.
    Position: HR Generalist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works with everything

    Date: Mar 05 2021
    Summary

    Very easy to use, integrates with everything, and no problems, but if there is a problem, hard to get help.

    Positive

    Outlook is very easy to use, I love the way it integrates with so much! It integrates with all new software I want to use, and my company. The calendar, contact list, to do list, and email is all the same.

    Negative

    The support team is very hard to get help from. Every time I've contacted them, it takes days to receive a response.

    Read More...
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