What is MuniBilling?

Stop spending unnecessarily on costly billing software! MuniBilling presents an outstanding alternative that streamlines your billing procedures and boosts overall efficiency. As a cloud-based utility billing solution, it comes equipped with a robust CIS toolkit, allowing customers to conveniently enroll, pay, and check their sewer bills from any device. This adaptable web-based billing platform is perfect for managing any type of service or fee, accommodating unlimited rates and tiers with ease. Additionally, MuniBilling offers flawless integration with automated meter reading systems, a variety of accounting software, GIS applications, and other third-party tools, making it a prime choice for businesses seeking to enhance their billing processes. By opting for MuniBilling, you can cut down on expenses while delivering outstanding service to your customers, ultimately improving customer satisfaction and loyalty. With such a comprehensive solution at your disposal, the benefits are clear and compelling.

Pricing

Free Trial Offered?:
Yes

Integrations

All MuniBilling Integrations
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Screenshots and Video

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MuniBilling-ChooseAroute

MuniBilling-ChooseAroute MuniBilling-SignIn MuniBilling-ChooseAroute

Company Facts

Company Name:
Crestline Software
Date Founded:
2012
Company Location:
United States
Company Website:
www.munibilling.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Support
Web-Based Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

MuniBilling Categories and Features

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

MuniBilling Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Night Auditor
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A headache

    Date: Jan 28 2026
    Summary

    Has been a nightmare trying to log in every moth it's the same thing I hate it it tells me I don't have an account then it yells me I already have an account. Sick to death of this.

    Positive

    I can only believe all these good reviews that supposedly apply to MuniBilling are fake or are lies. This platform has given me nothing but headaches I cringe every time I am forced to pay my water bill now to HOPE Water. It's the biggest hassle trying to get through the portal, they charge quite a lump to pay with a card. Ridiculous. I am so angry my water bill is again due and I have no way to fire these people, yet I am forced to pay them 3% just to go through all this hell to pay my bill. You people need to quit with your lies with your good reviews. Nothing has been good about any of this clown business since I was forced into it.

    Negative

    I hated all of it. Like having to pay to use the service, I hated that I am required to give up some of my phones memory with their app

    Read More...
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