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What is NetSuite?

An all-in-one business management solution that encompasses ERP/Financials, CRM, and e-commerce, this platform serves over 20,000 clients. In a rapidly changing environment, maintaining flexibility is crucial. You now possess the capability and insight to make informed decisions. The adaptability of NetSuite enables you to effortlessly scale operations, pivot, and embrace new business models. Each upgrade to NetSuite ensures that your configurations and customizations are smoothly transferred. Your essential business system doubles as your customer-facing commerce platform, tailored to fulfill client requirements and delivering an impeccable user experience. Featuring a user interface that provides real-time analytics, NetSuite guides users on actions they can take to support the business effectively. Furthermore, critical business information is readily accessible directly from the system, empowering decision-makers to act swiftly. This integrated approach not only streamlines processes but also enhances overall operational efficiency.

Pricing

Price Overview:
Contact us for information about pricing.

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Company Facts

Company Name:
NetSuite
Date Founded:
1998
Company Location:
United States
Company Website:
www.netsuite.com.au
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Czech
Danish
Dutch
English
French
German
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Swedish
Thai
Turkish
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NetSuite Categories and Features

Warehouse Management Software

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Supply Chain Management Software

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Shipping Software

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Retail Management Software

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Project Management Software

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Manufacturing Execution System

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Inventory Management Software

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

IT Project Management Software

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Human Resources Software

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Fund Accounting Software

Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving

Franchise Management Software

Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager

Financial Reporting Software

"What If" Scenarios
Audit Trail
Balance Sheet
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement

Financial Management Software

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

ERP Software

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Billing and Invoicing Software

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Accounts Receivable Software

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Accounts Payable Software

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Accounting Software

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

More NetSuite Categories

  • Reviewer Name: Porscha O.
    Position: CSM
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Our BA's love NetSuite

    Date: May 21 2021
    Summary

    We still use NetSuite for our backend financials like invoicing but moved to HubSpot for external deal quoting and forecasting.

    Positive

    - Great for managing invoicing and financials for a global company
    - Powerful reporting for CFO and BA's

    Negative

    - UI leaves something to be desired for those not living in Excel.
    - Training and onboarding was necessary for any user.
    - CRM got messy if you don't have the right parameters in place to begin with.

    Read More...
  • Reviewer Name: David C.
    Position: Controller
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Netsuite - Best in Class

    Date: Sep 07 2021
    Summary

    I would buy this product again. Some companies can afford the pricing and some cannot. If you can afford it then buy it, you won't regret it and you'll find if you utilize it's features, you will most likely earn back those dollars in the form of increased productivity.

    Positive

    My favorite part of Netsuite is that you can import and export data so easily. We often Import large amounts of data from various systems. If you can export it to a CSV file then you can put it in Netsuite. We also use Netsuite's features to slice and dice the data so we can know right where we are and where we need to be.

    Negative

    Pricing is higher than normal. It does provide for great support but you have to pay for it.

    Read More...
  • Reviewer Name: Gaurav P.
    Position: Senior QA Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Robust & scalable ERP solution! ERP is just fun with NetSuite.

    Date: Jun 18 2021
    Summary

    The related records is a powerful tool in NetSuite. It gives all departments the ability to track fulfillments, invoices, payments, etc. The audit feature allows for a detailed level of all those involved. We were able to eliminate manual approvals by routing them through the system with an audit trail.

    NetSuite is very good at adding transaction types. It is not very good at ad-hoc P&L generation. Since our company has a lot of Pro Forma adjustments, NetSuite is not equipped to handle that type of scenario. Also, there are a lot of incorrect entries that can be deterred if we can easily turn off access to certain department-entity combinations.

    It is very good at adding transaction types. It is not very good at ad-hoc P&L generation. Since our company has a lot of Pro Forma adjustments, NetSuite is not equipped to handle that type of scenario.

    Positive

    NetSuite ERP is being used in sales, marketing, and finance departments. As a user of NetSuite, it helps me to get info from various parts in one spot. This enables me to examine buyer orders, invoices, NPS client orders, and also automatically shoot the messages of mine.

    NetSuite is well suited for inventory management and production management. It allows us to view our inventory levels in real-time. It also alerts my team when inventory level falls below our minimum quantity. This has helped my team greatly in production planning and demand planning.

    - Easy to use and user friendly
    - Handle multiple business units.
    - Cloud based
    - Employee data is easily searchable.
    - Importing and exporting of files is simple.
    - Very customizable
    - Payroll is seamless
    - Reporting is easy
    - Support multiple currencies.

    Negative

    - Pricing
    - Cannot "reverse" a journal entry
    - Training documents

    Read More...
  • Reviewer Name: Morgan S.
    Position: Head of Operations
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    CRM for solar installs

    Updated: Jun 14 2021
    Summary

    Overall I've been happy with NetSuite and anyone who is looking for a very complete CRM, this is the option for you.

    Positive

    Very thorough, tons of options and fields, limitless possibilities to customize for all of our customers.

    Negative

    Sometimes it can be a little overwhelming with how expansive it can get. But it's not that much of a con.

    Read More...
  • Reviewer Name: Jon G.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All in one ERP Cloud Based Software

    Date: Jun 25 2021
    Summary

    Overall, a great software for enterprise management. Easy integration, worldwide accessibility, and intuitive, this software makes decision making much easier with thorough and real time information. Highly recommend.

    Positive

    Easily integrated ERP software that has helped see the big picture in our growing organization. The cloud based service means that our company's information can be seen in real time, helping us to make better business decisions, particularly our financials and accounting. This is a feature rich software, that has some many useful tools it is constantly providing different ways to use it.

    Negative

    You pay for what you get. It is not cheap, but worth it.

    Read More...
  • Reviewer Name: Joshua B.
    Position: Managing Member
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Little Archaic, But Extremely Robust for the Right Company

    Date: Jul 11 2021
    Summary

    Overall, I'm impressed by the capabilities and features of NetSuite, and I can certainly appreciate their goals and mission. However, for the vast majority of small business owners, there are probably better, simpler routes out there to explore first. Just do your research ahead of time.

    Positive

    The features and capabilities of NetSuite are unmatched. For a larger company who needs transparency and places high importance on things such as inventory, invoicing and reporting, etc. Bear in mind, however, that upkeep is a full time job in itself.

    Negative

    I'm only speaking from my experience here, as a smaller business, but it goes without saying , I soon learned, that NetSuite is not for small business. It's extremely time-consuming and cumbersome to learn in addition to maintaining the daily operations of a business. Also, the CRM features don't seem to flow as seamlessly as I've seen in much more affordable, simpler programs.

    Read More...
  • Reviewer Name: Jason K.
    Position: Social Media Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    NetSuite is potentially the best CRM

    Date: Mar 19 2021
    Summary

    At an operational level this CRM is the best in the market. In spite of having a lot of competition, it has always been at the highest level, maintaining an ease of use high enough for each department to easily and reliably manage each record and each report, keeping up to date the income and the guarantee of each product generated. We were able to set up warranty replacements through NetSuite customer support, which has been very useful when completing each project with each customer. we were able to directly access the inventory without the need to manually review it, which takes more time than we should have had with the customer.

    Positive

    We have the ability to reconcile inventories through an easy and advanced configuration to manage. At the same time its ease of navigation allows us to help our people and our customers through a friendly interface to carry out each project that we register. All orders have been based on the revenue recorded daily. We can also assign to each one the corresponding guarantee so that they feel secure when returning their order.

    Negative

    We need an API and easier to configure, this has led us sometimes to lose time when configuring and reviewing the tickets that are leaving us in our requests tray. It is also very tedious to be asking for help to developers every time we want to add a function based on each new report we have.

    Read More...
  • Reviewer Name: Andy S.
    Position: Technical Training Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Such a powerful suite have only scratched the surface of it's abilities

    Date: Apr 14 2020
    Summary

    The data that can be pulled from and customized in NetSuite is nearly limitless. Used by every department in our company in different ways.

    Positive

    Robust and very customizable. Great tool for communicating to customers to allow visibility across the company.

    Negative

    Because it is so robust and customizable it can be a deep hole that you can get lost in if you don't know exactly how to extract the information you need.

    Read More...
  • Reviewer Name: Helen N.
    Position: Junior Engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Suite for professionals

    Date: Nov 10 2020
    Summary

    Overall it has been a great source for streamlining and integrating all departments of organization in great manner and management and decision making has become so effective and efficient.

    Positive

    NetSuite is a suite for professionals with many advanced and composite management tools and integrates all departments of an organization effectively.

    Negative

    NetSuite has almost everything it for easy management and there is no issues found so far.

    Read More...
  • Reviewer Name: Jenny P.
    Position: Teacher
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Suite for every professional

    Date: Nov 06 2020
    Summary

    Overall it is a detailed and huge suite with multiple management tools, and I would suggest every professional to must try it.

    Positive

    NetSuite is very handy suite for every professional as it contains every single management and professional tool within it. The HR management tool in this suite is the best I have ever used.

    Negative

    NetSuite is easy to figure out but in case of any issue, we don't find much community support.

    Read More...
  • Reviewer Name: Amy S.
    Position: Assistant Principal
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Without a doubt #1

    Date: Nov 21 2020
    Summary

    I was a little hesitate at first to try, but the offer of the free product tour put me at ease. I recommend it to everyone who is thinking about purchasing.

    Positive

    You have the ability to very flexible when adopting new business models, you can do it all, and the availability to do it quickly is a number one asset when being a busy leader.

    Negative

    I have yet to run into a major con, when I encounter an issue the chat feature is always there to assist me which has come in handy several times.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Biomedical Engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    By far the leader in Cloud Enterprise Resource Planning!

    Date: Nov 17 2020
    Summary

    Oracle has created another brilliant ERP via NetSuite that has been instrumental to our organization, giving us the flexibility and adaptability we need for our organization. They are truly the world leader's in ERP with a well polished and easy to use product.

    Positive

    -Adaptability: excellent visibility and control to tailor the ERP how you see fit
    -Easy switch to a commerce-ready ERP
    -Flexibility built-in, allows seamless upgrades as NetSuite releases them and easy seamless migrations
    -Excellent real-time analytics to see how users are helping our organization and business

    Negative

    -Pricing could be more competitive and aggressive as it is steep.

    Read More...
  • Reviewer Name: Robert S.
    Position: Assistant Principal
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    NetSuite

    Date: Nov 18 2020
    Summary

    I would recommend NetSuite to leaders who are looking to increase efficiency and promote data driven decisions. The ability of the platform to facilitate those goals is superior and I'll continue to use NetSuite in the near future.

    Positive

    I appreciated the ease of implementation that NetSuite provided my team. We were up and running in no time and the features were easy to understand.

    Negative

    The customer service was unpredictable and when implementing a new product, I need that to be extremely reliable.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CFO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User Friendly

    Date: Jul 20 2020
    Summary

    I would recommend this software to anyone. We switched from using Microsoft Dynamics GP, and this is a significant step up.

    Positive

    The reporting features related to NetSuite are robust. This software is very user friendly and is easy to pick up and use.

    Negative

    The only downside is the time and energy to customize the set up. Very laborious and time consuming.

    Read More...
  • Reviewer Name: Pradeep K.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Database platform

    Date: Dec 17 2020
    Summary

    Overall experience is average. This application is good for small organisation but not idea for large organisations.

    Positive

    Some pros are as follows:
    - Easy to search employees data.
    - Feature like Reporting is very easy.
    - Easy to feed data or replacing the older data to the new one.

    Negative

    Some cons are as follows:
    - It is publicly hosted so there is some privacy issues.
    - Price increasing continuously.
    - Although it provide great support but not 24/7.

    Read More...
  • Reviewer Name: Sadaf S.
    Position: Teacher
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Suite for everyone

    Date: Nov 09 2020
    Summary

    Overall I am very satisfied with NetSuite and its tools and feel that it has a handful of management add-ons for everyone.

    Positive

    NetSuite is a suite for everyone and comprises multiple management software for professionals. The suite is easy to configure and generating detailed reports are easy for users.

    Negative

    NetSuite is good for professional and advanced level users but a bit complicated for basic users.

    Read More...
  • Reviewer Name: Hilda R.
    Position: Teacher
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to customize and run

    Date: Nov 05 2020
    Summary

    Overall NetSuite is a great suite with management tools for every department and domains of the organization.

    Positive

    NetSuite is a very powerful suite and it can be easily customized and run straightaway with the existing setup of the organization. Works great for inventory and asset management for us.

    Negative

    Suite comes with so many tools and management processes that its customization gets difficult at times.

    Read More...
  • Reviewer Name: Andrew B.
    Position: Manager, FP&A
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not intuitive but incredibly powerful

    Date: Apr 10 2020
    Summary

    If you need a lot of features beyond basic GL software like Quickbooks, this is the way to go. I would implement sooner rather than later because the more complicated your GL gets, the harder it'll be to transition to this

    Positive

    The industry leader for a reason. Can slice and dice data in all sorts of ways. Can stand alone for variance analysis if only looking at 1 budget

    Negative

    If versioning on budgets or plans you'll need additional software. Interface is not intuitive at all. The look and feel is very outdated and clunky. Takes a while to master

    Read More...