What is NovaSynth?

NovaSynth is an innovative online platform tailored for assessing voice and chat AI agents. It enables developers and quality assurance teams to connect via various methods, including phone calls, LiveKit, or HTTP Chat, to create unique synthetic caller profiles and design diverse conversational scenarios. The platform supports both individual and batch testing, allowing for the simulation of interruptions, background noise, accents, and other atypical conditions. Additionally, NovaSynth records sessions and traces, delivering transcripts and evaluation results that teams can scrutinize to identify failures and assess changes made to the AI agent. This facilitates comprehensive evaluation and regression testing both before and after deployment. The platform operates on a credit-based model: users on the complimentary plan are allocated 2,500 credits each month, while the Pro tier starts at $69 per month and offers 10,000 credits. Voice calls require 100 credits per minute, text interactions consume 12 credits each, and evaluations may incur additional credit costs. To initiate testing, teams need to register for an account and ensure their agent connection is properly configured and accessible. This systematic methodology not only streamlines the testing process but also contributes to the continuous enhancement of AI performance over time, ensuring that agents remain effective in real-world applications. As a result, NovaSynth empowers teams to maintain high standards in AI interaction quality.

Pricing

Price Starts At:
$69/month
Price Overview:
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, NovaSynth provides an API

Screenshots and Video

Noveum.ai Project Overview dashboard showing totals for traces, dataset items, pass rate, ETL jobs, scorer results, trace statistics, and evaluation summary scores.

Noveum.ai Project Overview dashboard showing totals for traces, dataset items, pass rate, ETL jobs, scorer results, trace statistics, and evaluation summary scores.

Company Facts

Company Name:
Noveum
Date Founded:
2023
Company Location:
United States
Company Website:
noveum.ai/en/novasynth

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

NovaSynth Categories and Features