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What is NovaSynth?

NovaSynth is an innovative online platform tailored for assessing voice and chat AI agents. It enables developers and quality assurance teams to connect via various methods, including phone calls, LiveKit, or HTTP Chat, to create unique synthetic caller profiles and design diverse conversational scenarios. The platform supports both individual and batch testing, allowing for the simulation of interruptions, background noise, accents, and other atypical conditions. Additionally, NovaSynth records sessions and traces, delivering transcripts and evaluation results that teams can scrutinize to identify failures and assess changes made to the AI agent. This facilitates comprehensive evaluation and regression testing both before and after deployment. The platform operates on a credit-based model: users on the complimentary plan are allocated 2,500 credits each month, while the Pro tier starts at $69 per month and offers 10,000 credits. Voice calls require 100 credits per minute, text interactions consume 12 credits each, and evaluations may incur additional credit costs. To initiate testing, teams need to register for an account and ensure their agent connection is properly configured and accessible. This systematic methodology not only streamlines the testing process but also contributes to the continuous enhancement of AI performance over time, ensuring that agents remain effective in real-world applications. As a result, NovaSynth empowers teams to maintain high standards in AI interaction quality.

What is MAIHEM?

MAIHEM creates AI agents specifically crafted to continuously assess your AI applications. With our platform, the quality assurance for your AI can be fully automated, ensuring peak performance and safety from the earliest phases of development to deployment. This innovation eliminates the exhausting hours previously dedicated to manual testing and the unpredictability associated with sporadically checking for vulnerabilities within your AI models. By leveraging MAIHEM, you can automate your quality assurance processes, conducting an in-depth examination of thousands of edge cases. The ability to generate a multitude of realistic personas enables diverse interactions with your conversational AI, greatly enhancing its responsiveness. Moreover, the platform conducts comprehensive evaluations of entire dialogues through a customizable set of performance indicators and risk metrics. You can utilize the simulation data produced to refine and improve your conversational AI's functionality accurately. No matter the kind of conversational AI in use, MAIHEM stands ready to enhance its performance significantly. Additionally, our solution simplifies the integration of AI quality assurance into your development workflow, requiring minimal coding effort. The easy-to-navigate web application features intuitive dashboards that facilitate thorough AI quality assurance with just a few clicks, thus optimizing the entire process. Ultimately, MAIHEM empowers developers to concentrate on innovation while ensuring that the highest standards of AI quality assurance are consistently upheld, leading to more reliable and effective AI solutions. This focus on quality not only benefits the developers but also leads to improved user experiences.

Media

Media

Integrations Supported

LiveKit

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Noveum

Date Founded

2023

Company Location

United States

Company Website

noveum.ai/en/novasynth

Company Facts

Organization Name

MAIHEM

Company Location

United States

Company Website

www.maihem.ai/

Categories and Features

AI Testing Tools

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Testing Tools

Not specified

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