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What is NovaSynth?

NovaSynth is an innovative online platform tailored for assessing voice and chat AI agents. It enables developers and quality assurance teams to connect via various methods, including phone calls, LiveKit, or HTTP Chat, to create unique synthetic caller profiles and design diverse conversational scenarios. The platform supports both individual and batch testing, allowing for the simulation of interruptions, background noise, accents, and other atypical conditions. Additionally, NovaSynth records sessions and traces, delivering transcripts and evaluation results that teams can scrutinize to identify failures and assess changes made to the AI agent. This facilitates comprehensive evaluation and regression testing both before and after deployment. The platform operates on a credit-based model: users on the complimentary plan are allocated 2,500 credits each month, while the Pro tier starts at $69 per month and offers 10,000 credits. Voice calls require 100 credits per minute, text interactions consume 12 credits each, and evaluations may incur additional credit costs. To initiate testing, teams need to register for an account and ensure their agent connection is properly configured and accessible. This systematic methodology not only streamlines the testing process but also contributes to the continuous enhancement of AI performance over time, ensuring that agents remain effective in real-world applications. As a result, NovaSynth empowers teams to maintain high standards in AI interaction quality.

What is Cekura?

Cekura is a cutting-edge platform for testing, monitoring, and optimizing voice AI agents to deliver flawless conversational experiences across industries. The platform allows users to create and run thousands of simulated scenarios using AI-generated and real audio data, enabling comprehensive evaluations of AI agent behaviors and workflows. Parallel calling capabilities maximize testing speed, providing rapid, actionable feedback to development teams. Cekura features real-time observability with detailed logs, trend analysis, and instant alerting for errors and performance issues, ensuring AI agents consistently perform at their best. Its intuitive dashboard empowers teams with clear visualizations and data-driven insights for ongoing improvements. Trusted by over 50 companies worldwide, Cekura supports diverse use cases such as customer support, outbound sales, recruitment, legal intake, and healthcare. The platform’s SOC2 Type 2 and HIPAA compliance guarantee stringent security and privacy, making it ideal for enterprise and regulated environments. Cekura also offers proactive support and onboarding, assisting teams globally in adopting and maximizing its tools. By helping developers catch and fix issues before production, Cekura reduces costly downtime and enhances user trust. Ultimately, Cekura enables companies to confidently launch and scale voice AI agents with unparalleled reliability.

Media

Media

Integrations Supported

LiveKit

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Noveum

Date Founded

2023

Company Location

United States

Company Website

noveum.ai/en/novasynth

Company Facts

Organization Name

Cekura

Date Founded

2024

Company Location

United States

Company Website

www.cekura.ai/

Categories and Features

AI Testing Tools

Not specified

Categories and Features

AI Testing Tools

Not specified

AI Voice Agents

Not specified

Voice Bot

Not specified

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