OctopusPro Reviews

OctopusPro helps eliminate the chaos of managing jobs, technicians, and customer information across multiple tools. By centralizing everything into one platform, it reduces errors, improves scheduling efficiency, and ensures better communication with customers. This has led to smoother operations, better time management, and an overall more professional service experience.

What I like most about OctopusPro is how comprehensive it is. The scheduling and dispatching features make it easy to assign jobs and track technicians in real time. The built-in CRM keeps customer data, job history, and communication well organized, which improves follow-ups and customer service. I also appreciate the automation features for invoices, reminders, and notifications, as they save a lot of time.

The interface can feel a bit overwhelming at first due to the number of features available. There is a learning curve, especially for new users who are not familiar with field service software. Some advanced customization options could also be more intuitive, but this improves once you spend time with the system.

It centralizes field service operations, reducing the manual work included and improving job coordination.

OctopusPro does a great job combining scheduling, CRM, and invoicing in one platform. Job assignments and technician tracking are easy to manage, and automated reminders help reduce missed appointments

The Interface can feel complex at first due to the number of features

Improves response times and service visibility across locations. The system makes field sales and CRM easy

OctopusPro helps us manage maintenance and service requests across multiple food facilities. Scheduling and job tracking ensure equipment issues are handled quickly.

Nothing visible to dislike about OctopusPro. The system is quite perfect.

Octopuspro, since using the product has helped us to reduce fragmented processes and improves internal coordination.

OctopusPro helps our software team coordinate service requests, technician assignments, and follow-ups in one place. The system supports structured workflows, which is important when managing multiple clients.

There isn't much I have noticed during the onboarding and after process of Octopuspro, seems perfect to me.

It supports the expansion of my firm in a number of ways, including increased revenue, client retention, lead creation and conversion, a more efficient sales process, enhanced customer insights, and better decision-making.

OctopusPro helps my business in multiple things are like: Improved lead management, enhanced sales forecasting, various kind of automation, mobile access analytics & reports, scalability & altogether it helps in my business develop

Nothing really. Great scalability and sales management skills they possess.

OctopusPro keeps your logistics operations tight and responsive, allowing dispatchers, drivers, and clients to stay connected at every stage of the job. It's a great solution for logistics companies looking to modernize without heavy infrastructure investment.

The recurring job feature is a huge time-saver for regular freight contracts. We also love the transparent record-keeping it offers for auditing and compliance.

Route optimization could be more advanced, especially for complex delivery chains. Integration with GPS fleet tracking tools would elevate it further.

With reliable cloud hosting and 24/7 support, we’ve improved client satisfaction and cut admin costs significantly.

OctopusPro has been a total time-saver. Job scheduling and team assignments are now fully automated. Clients receive confirmations and reminders, and we can track progress and feedback all in one place. The ability to invoice and take payments instantly is a big plus.

The mobile interface, while functional, could be more user-friendly for field staff with limited tech experience.

My team stays connected, and customers get timely updates—win-win! OctopusPro is your go to software product for all your FSM needs.

Managing field workers has never been easier. The scheduling, dispatching, and real-time tracking features ensure smooth operations.

My team loves the experience with OctopusPro, so we don't dislike anything about them.

Great experience using OctopusPro all these time and we have never encountered any Issues or problems to talk about.

Easy to create new fields, custom fields and also visualize how to use them in the ticker details.

Nothing to specify as we have been using them for quite some months now and it has been a great experience so far.

We can easily track where prospects are in the sales process and help them move forward. Great tool.

Our process for taking applications, vetting potential artist, and closing sales used to require several tools. OctopusPro solved it for us.

It's a little bit complex because it can be used in so many different ways. So there was a little bit of a learning curve for our particular sales funnel.

They are helping with easily tracking our invoice, sales, staff and lots more. Therefore, we recommend their software and app.

Our entire team are very Impressed with the use of OctopusPro software. From the management of our staff, customers, invoicing and lots more.

Since joining last year, there has not been any issue to discuss about.

OctopusPro has streamlined our work order management and route optimization. Together with the field sales and scheduling, I love the software.

The GPS tracking ensures technicians take the fastest routes, saving time and fuel. The appointment is Impressive too.

The only minor downside is a slight learning curve, but support was very helpful.

Impressive team and support. The schedule is fast as possible and I will recommend the product to everyone.

I must say that I am Impressed by the way it is so smooth to use the service of OctopusPro to schedule appointments accurately.

There is absolutely nothing In dislike about them.

Great support and team, great product, and we definitely continue using them, as well as recommend them.

OctopusPro's support team are one of the most Impressive product teams that I have encountered with. They make sure you have a seamless experience while using their products.

Nothing that they need to Improve on, and we do not have anything against them. The support made sure of that.

OctopusPro enables our entire team to contribute — from front desk staff managing bookings to therapists handling feedback and billing — creating a seamless experience. The 24/7 support ensures we’re never stuck when issues arise, and the cloud-based setup offers peace of mind. For health and wellness businesses, OctopusPro is a robust solution, though medical-specific features may require external tools.

Running a wellness clinic with therapists and holistic health practitioners, OctopusPro has become essential for managing appointments, invoices, and client communications. It’s easy to assign new leads to the appropriate team member, track session histories, and get client feedback. The invoicing and payment system is smooth and integrates well into our workflows. Our team also appreciates being able to access everything securely from anywhere.

While it handles service bookings well, it lacks deeper integration with electronic medical records (EMRs) or patient confidentiality features, which are important in health sectors.

A premium service that delivers value, but may not suit tight budgets. Highly effective, but needs offline mode improvements.

Love the route optimization feature—reduces fuel costs and travel time. The customer portal is fantastic—clients can track service progress easily.

Limited offline functionality—struggles in low-network areas.

I'm never rushing to get information again thanks to OctopusPro, which keeps everything structured by centralizing leads, contacts, and communication in one location. It syncs with my email to display which prospects are engaged, automates follow-ups, and monitors deals visually—a feature I adore. Additionally, the team collaboration tools keep everyone in sync, and the reporting helps me stay on track with revenue and performance goals. It's easy, effective, and frees me up to concentrate on what really counts—creating connections and completing transactions!

I like how OctopusPro makes a complex sales process easier for both novice and seasoned salespeople. It is simple to shift jobs around with OctopusPro's drag-and-drop interface, which sets it apart from other huge, unwieldy CRMs available on the market. It was really easy to integrate with our phone system!


I've found that utilizing Octopuspro to send emails or templated emails has saved me a ton of time compared to using a third-party email application and then having to mark the activity. Time has also been saved by automated lead assignments, reminders, and follow-ups. These functionalities might be included in other CRMs, but they approach the task more laboriously—too many clicks, etc.

It has fewer native connectors than larger CRMs, which may require third-party software for some workflows, even though it links with important technologies that improve its functionality. You shouldn't have that problem, though, if you keep it light. Reporting is helpful for my use case, but it lacks the depth of commercial CRMs.

OctopusPro has become indispensable for our operations. The reliability, coupled with thoughtful features like buffer times between meetings, makes it a perfect fit for distributed teams. We’ve recommended it to three partner firms already—all report similar satisfaction.

We rely heavily on virtual meetings, and OctopusPro’s seamless integrations with Zoom, Microsoft Teams, and Google Meet have been a revelation. The “one-click join” feature for appointments eliminates last-minute link hunting. The analytics dashboard provides granular data on no-show rates and peak booking times, helping us optimize our support team’s schedule.

There is nothing we dislike about them, they are quite what we need.

The software is great to use. If Implemented well, it can help you to scale up your small business. I highly recommend.

Being a small business owner, my goal was just to get a tracking software to monitor my business. However, the packages that OctopusPro's software offers has helped me to scale up my business's growth.

The software has been of great help, therefore, I do not have anything against the product.

In all, we have been able to make good use of our services with the help of OctopusPro's FSM software.

We have been using so many FSM software which didn't Impress us. But as soon as we came in contact with OctopusPro, we became obsessed with their product and offers.

So far so good, there is nothing to specifically say that we dislike about them.