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What is OctopusPro?

OctopusPro serves as a comprehensive solution for managing field services, equipping mobile and home service companies with tools for efficient scheduling, booking, invoicing, and workforce oversight. Tailored for various sectors, such as cleaning, landscaping, pest control, healthcare, and automotive services, OctopusPro significantly boosts operational efficiency by automating processes and enhancing customer engagement.

With functionalities that include real-time tracking, automated alerts, secure payment solutions, and easy online booking, OctopusPro effectively reduces administrative burdens while increasing productivity and revenue. Its adaptable interface is suitable for enterprises of any size, simplifying the management of services considerably.

Thousands of professionals trust OctopusPro to optimize their operations, elevate customer satisfaction, and facilitate seamless business growth, making it an essential tool in the competitive service industry landscape. By choosing OctopusPro, businesses position themselves for success in an ever-evolving marketplace.

Pricing

Price Starts At:
$10 per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
OctopusPro
Date Founded:
2011
Company Location:
Australia
Company Website:
www.octopuspro.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

OctopusPro Categories and Features

Tradesman Job Management Software

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Locksmith Software

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Limo Software

Accounting / Payroll
Customer Management
Dispatching / Navigation
Driver Management
Job Dashboard
Pricing Management
Reservation Management

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Sales Software

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Carpet Cleaning Software

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

More OctopusPro Categories

  • Reviewer Name: Robert H.
    Position: Personal Trainer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helps my business scale up

    Date: Mar 21 2025
    Summary

    It supports the expansion of my firm in a number of ways, including increased revenue, client retention, lead creation and conversion, a more efficient sales process, enhanced customer insights, and better decision-making.

    Positive

    OctopusPro helps my business in multiple things are like: Improved lead management, enhanced sales forecasting, various kind of automation, mobile access analytics & reports, scalability & altogether it helps in my business develop

    Negative

    Nothing really. Great scalability and sales management skills they possess.

    Read More...
  • Reviewer Name: Serhii A.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Streamlined Field Operations

    Date: May 08 2025
    Summary

    My team stays connected, and customers get timely updates—win-win! OctopusPro is your go to software product for all your FSM needs.

    Positive

    Managing field workers has never been easier. The scheduling, dispatching, and real-time tracking features ensure smooth operations.

    Negative

    My team loves the experience with OctopusPro, so we don't dislike anything about them.

    Read More...
  • Reviewer Name: Jim W.
    Position: President
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great software for IT service management

    Date: Mar 02 2025
    Summary

    Great experience using OctopusPro all these time and we have never encountered any Issues or problems to talk about.

    Positive

    Easy to create new fields, custom fields and also visualize how to use them in the ticker details.

    Negative

    Nothing to specify as we have been using them for quite some months now and it has been a great experience so far.

    Read More...
  • Reviewer Name: Anthony I.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ease Application and use

    Date: Mar 25 2025
    Summary

    We can easily track where prospects are in the sales process and help them move forward. Great tool.

    Positive

    Our process for taking applications, vetting potential artist, and closing sales used to require several tools. OctopusPro solved it for us.

    Negative

    It's a little bit complex because it can be used in so many different ways. So there was a little bit of a learning curve for our particular sales funnel.

    Read More...
  • Reviewer Name: Brendan S.
    Position: Co-Founder
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Staff and Sales Management

    Date: Mar 08 2025
    Summary

    They are helping with easily tracking our invoice, sales, staff and lots more. Therefore, we recommend their software and app.

    Positive

    Our entire team are very Impressed with the use of OctopusPro software. From the management of our staff, customers, invoicing and lots more.

    Negative

    Since joining last year, there has not been any issue to discuss about.

    Read More...
  • Reviewer Name: Barath K.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simplified Our Field Operations

    Date: Apr 15 2025
    Summary

    OctopusPro has streamlined our work order management and route optimization. Together with the field sales and scheduling, I love the software.

    Positive

    The GPS tracking ensures technicians take the fastest routes, saving time and fuel. The appointment is Impressive too.

    Negative

    The only minor downside is a slight learning curve, but support was very helpful.

    Read More...
  • Reviewer Name: Amanda F.
    Position: Real Estate Agent
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Appointment Scheduling Software

    Date: Mar 19 2025
    Summary

    Impressive team and support. The schedule is fast as possible and I will recommend the product to everyone.

    Positive

    I must say that I am Impressed by the way it is so smooth to use the service of OctopusPro to schedule appointments accurately.

    Negative

    There is absolutely nothing In dislike about them.

    Read More...
  • Reviewer Name: Kristen M.
    Position: Real Estate Broker
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great support and use

    Date: Mar 13 2025
    Summary

    Great support and team, great product, and we definitely continue using them, as well as recommend them.

    Positive

    OctopusPro's support team are one of the most Impressive product teams that I have encountered with. They make sure you have a seamless experience while using their products.

    Negative

    Nothing that they need to Improve on, and we do not have anything against them. The support made sure of that.

    Read More...
  • Reviewer Name: Abraham A.
    Position: Founder
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent for coordination

    Updated: Apr 17 2025
    Summary

    A premium service that delivers value, but may not suit tight budgets. Highly effective, but needs offline mode improvements.

    Positive

    Love the route optimization feature—reduces fuel costs and travel time. The customer portal is fantastic—clients can track service progress easily.

    Negative

    Limited offline functionality—struggles in low-network areas.

    Read More...
  • Reviewer Name: Blake R.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Perfect fit for my business

    Date: Mar 22 2025
    Summary

    I'm never rushing to get information again thanks to OctopusPro, which keeps everything structured by centralizing leads, contacts, and communication in one location. It syncs with my email to display which prospects are engaged, automates follow-ups, and monitors deals visually—a feature I adore. Additionally, the team collaboration tools keep everyone in sync, and the reporting helps me stay on track with revenue and performance goals. It's easy, effective, and frees me up to concentrate on what really counts—creating connections and completing transactions!

    Positive

    I like how OctopusPro makes a complex sales process easier for both novice and seasoned salespeople. It is simple to shift jobs around with OctopusPro's drag-and-drop interface, which sets it apart from other huge, unwieldy CRMs available on the market. It was really easy to integrate with our phone system!


    I've found that utilizing Octopuspro to send emails or templated emails has saved me a ton of time compared to using a third-party email application and then having to mark the activity. Time has also been saved by automated lead assignments, reminders, and follow-ups. These functionalities might be included in other CRMs, but they approach the task more laboriously—too many clicks, etc.

    Negative

    It has fewer native connectors than larger CRMs, which may require third-party software for some workflows, even though it links with important technologies that improve its functionality. You shouldn't have that problem, though, if you keep it light. Reporting is helpful for my use case, but it lacks the depth of commercial CRMs.

    Read More...
  • Reviewer Name: Jon B.
    Position: President
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Optimizes our team schedule

    Date: Apr 08 2025
    Summary

    OctopusPro has become indispensable for our operations. The reliability, coupled with thoughtful features like buffer times between meetings, makes it a perfect fit for distributed teams. We’ve recommended it to three partner firms already—all report similar satisfaction.

    Positive

    We rely heavily on virtual meetings, and OctopusPro’s seamless integrations with Zoom, Microsoft Teams, and Google Meet have been a revelation. The “one-click join” feature for appointments eliminates last-minute link hunting. The analytics dashboard provides granular data on no-show rates and peak booking times, helping us optimize our support team’s schedule.

    Negative

    There is nothing we dislike about them, they are quite what we need.

    Read More...
  • Reviewer Name: Jeremy S.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OctopusPro performed more than I expected

    Date: Jun 08 2025
    Summary

    The software is great to use. If Implemented well, it can help you to scale up your small business. I highly recommend.

    Positive

    Being a small business owner, my goal was just to get a tracking software to monitor my business. However, the packages that OctopusPro's software offers has helped me to scale up my business's growth.

    Negative

    The software has been of great help, therefore, I do not have anything against the product.

    Read More...
  • Reviewer Name: Andriy K.
    Position: Chief Executive Officer
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The product is Incredible

    Date: Apr 18 2025
    Summary

    In all, we have been able to make good use of our services with the help of OctopusPro's FSM software.

    Positive

    We have been using so many FSM software which didn't Impress us. But as soon as we came in contact with OctopusPro, we became obsessed with their product and offers.

    Negative

    So far so good, there is nothing to specifically say that we dislike about them.

    Read More...
  • Reviewer Name: Shanmugam P.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The payment processing is smooth

    Date: May 10 2025
    Summary

    The real-time GPS tracking, scheduling, and dispatching tools ensure my team is always where they need to be, while customers get live updates on arrival times.

    Positive

    The payment processing is smooth, with automated reminders reducing late payments and improving cash flow. I also love the feedback and review management feature, which helps maintain my online reputation by prompting satisfied customers to leave positive reviews.

    Negative

    OctopusPro is unmatched. So, there is nothing that I dislike about them.

    Read More...
  • Reviewer Name: Gary A.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to navigate through familiar functions

    Date: Feb 28 2025
    Summary

    Purchase and requisition. The service has also helped with ease of getting approvals without going through different hassles

    Positive

    The capability of establishing certain criteria to prevent changes. And the flexibility of the mobile app.

    Negative

    It is not possible to set certain fields to remain unchanged so that the same input does not need to be entered repeatedly. You should be able to access a different screen from the one you're using right now.

    Read More...
  • Reviewer Name: Nick L.
    Position: Vice President of Sales
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use software

    Date: Mar 25 2025
    Summary

    It is helping us track our leads and maintain all the data in one place, and It's a nice platform to use.

    Positive

    The best part of using OctopusPro is it's easy to navigate User Interface.
    It also does not involve a complicated set up which makes the onboarding and implementation very comfortable.

    Negative

    Some more automatic integrations and updates would have been really helpful

    Read More...
  • Reviewer Name: Mariusz K.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Solid API and impressive support

    Date: Apr 16 2025
    Summary

    The API is solid, and support actually listens. Impressive usability, and fast Integration with development

    Positive

    We Integrated OctopusPro with our custom ERP, and It saved us months of development. We had a great time using this service.

    Negative

    None we could think of, and the usability was Incredible.

    Read More...
  • Reviewer Name: Hari K.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All round Effectiveness and Usefulness

    Date: Jul 06 2025
    Summary

    Whether you're looking to simplify your appointment booking system, provide better service to your clients, or gain real-time visibility into your field operations, OctopusPro offers all the tools needed to succeed.

    Positive

    OctopusPro is a robust and flexible appointment scheduling and field service management solution. It excels in streamlining operations for businesses that rely on mobile teams and need an integrated platform for scheduling, tracking, invoicing, and customer communication.

    Negative

    For medium to large service businesses looking to reduce administrative overhead and improve operational efficiency, OctopusPro is a solid investment. Even small businesses that plan to scale will find the platform’s feature-rich environment and automation tools a strong competitive advantage.

    Read More...
  • Reviewer Name: Mike C.
    Position: User
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Beyond Impressed with OctopusPro Features

    Date: Mar 23 2025
    Summary

    Using OctopusPro to send out basic email campaigns to my clients abroad has been one of my primary use cases thus far. In my state, it's really hard to obtain working numbers for marketing purposes; OctopusPro fills that void. Due to the fact that I can now reach audiences without running around, this alone has increased my MRR.

    Positive

    As for the headline, OctopusPro CRM's features and capabilities have me completely blown away. Close offers the majority of what I need to keep my pipeline running and my team informed, therefore I recently migrated from GoHighLevel to manage both my team and my side projects. With the integrations, I truly can't go wrong; moving from GHL was simple, and lengthy YouTube videos weren't necessary to understand what to do or how to do it.

    Negative

    I don't despise this for a certain reason. However, the lack of a dark mode choice bothers me. I haven't discovered it, if there is. I enjoy OctopusPro just the way it is, apart from that. Since I haven't strayed from what I need it for, I am staying true to that. Thus, I don't have many dislikes.

    Read More...
  • Reviewer Name: Samuel J.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Extraordinary software for business owners

    Date: May 25 2025
    Summary

    So far, the software is Incredible, usable and Impressive, and I highly do recommend the use of the software for business owners.

    Positive

    OctopusPro is nothing short of an extraordinary software for all business owners out there, and the tool has helped Improve the lifespan of so many businesses, Including mine.

    Negative

    I really enjoy the product's deliverables, and I don't think I have anything that I disliked about them.

    Read More...
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