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What is Operto Teams?

Operto Teams, previously known as VRScheduler, is relied upon by numerous users for its comprehensive platform that streamlines the management of vacation rentals, hotels, and cleaning services all in one convenient location. This solution provides a serene and structured approach to overseeing cleaning and maintenance personnel.

With an unparalleled array of features, Operto Teams stands out in the market.

The integration with Property Management Software allows Operto Teams to seamlessly communicate with over 40 PMS via API, enabling access to essential property and booking details.

Its administrative dashboard offers a high-level perspective on ongoing issues and tasks, ensuring you can promptly identify what requires attention from any location.

The Drag and Drop Staff Scheduling feature simplifies the process of adjusting staff assignments and dates using an intuitive visual scheduling interface.

Moreover, the integration with QuickBooks enables the transfer of Billing and Payroll (Time Tracking) data directly into QuickBooks, supporting various versions including QuickBooks Online, QuickBooks Desktop Enterprise, and QuickBooks Desktop Pro.

Time Tracking functionality allows for accurate monitoring of staff hours and task completion on a daily basis.

Additionally, the platform can automatically generate tasks for each new booking according to customizable rules, allowing you to set unlimited conditions based on check-in, check-out, mid-stay, mid-vacancy, or a predetermined schedule, while also designating default staff members and estimating completion times. This level of customization ensures that operations run smoothly and efficiently.

Pricing

Price Starts At:
$70/month
Price Overview:
$70/mo. up to 10 properties $7/mo. ea addl

Integrations

Offers API?:
Yes, Operto Teams provides an API

Screenshots and Video

Dashboard

Dashboard

Company Facts

Company Name:
Operto Guest Technologies
Date Founded:
2016
Company Location:
United States
Company Website:
operto.com/teams/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
Chinese (Simplified)
English
French
German
Japanese
Portuguese
Spanish

Operto Teams Categories and Features

Vacation Rental Software

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Service Dispatch Software

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Rental Property Management Software

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Hospitality Property Management Software

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Employee Scheduling Software

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Cleaning Services Software

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

More Operto Teams Categories

Operto Teams Customer Reviews

Write a Review
  • Reviewer Name: Tristan F.
    Position: General Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Hands down the best cleaning and maintenance software out there

    Date: Feb 25 2022
    Summary

    Operto Teams is the only cleaning/maintenance scheduling integration we trust for our PMS ecosystem. Definitely the best in market.

    Positive

    Smart system that is easy to set up and quick to master. No jobs get lost and everything is automated.

    Negative

    Some small location-based features aren't as relevant.

    Read More...
  • Reviewer Name: Kevin S.
    Position: Managing Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Game Changer - Couldn't Live Without Operto Teams!

    Date: Mar 07 2022
    Summary

    Our business has been revolutionised since we started working with Operto Teams. We did shop around but nobody else could offer the range of solutions and the functionality that Operto could. Would recommend this to anyone in our industry.

    Positive

    From the first meeting it was clear to us that Operto Teams would be the perfect fit for our growing business.

    Jill and the team are very customer focussed and they have thought of everything to ensure that the software seamlessly reduces the workload by organising tasks and allow our team members to focus on delivering a great customer service.

    Negative

    When first using the software there can be a lot of information to take in while you are getting used to how things work but the help articles are really good and the team offer a lot of support too.

    Read More...
  • Reviewer Name: Becky M.
    Position: Director of Housekeeping
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ease of use

    Date: Mar 14 2022
    Summary

    I have had a good experience. Support is fast to respond and does a good job explaining how to do or fix anything.

    Positive

    I like that the software is easy to navigate. When creating tasks, rules, the step by step instructions help out a lot.

    Negative

    Not much dislike. If I had to pick one thing it would be that it needs more features, like inventory.

    Read More...
  • Reviewer Name: Sean L.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simply Amazing

    Date: Feb 26 2022
    Summary

    Operto Teams is a well rounded cost effective software that assists with our day to day operations. The software is robust and customizable making it one of our most valuables tools in our tech stack.

    Positive

    Comprehensive software that handles almost all of our operational needs.
    Customizable.
    Cost effective.
    Works well with our tech stack.

    Negative

    Though user friendly certain elements can be difficult to learn to navigate.

    Read More...
  • Reviewer Name: Nathan N.
    Position: Operations Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Revolutionised our business!

    Date: Mar 04 2022
    Summary

    Before Operto Teams, we really struggled. Jill and the team have made our lives very easy! Thank you.

    Positive

    Simple to use, efficient support, happy staff! Operto Teams has revolutionised our business and increased our productivity by 90%. The features included work for so many applications, this product would suit so many businesses. It integrates with most channel managers and they were happy to work with our developers to integrate new ones.

    Negative

    Genuinely can’t think of any cons! The process of setup was flawless and the team have helped us whenever we have had any stumbles along the way.

    Read More...
  • Reviewer Name: Sarah B.
    Position: Owner and Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sparkling Spas WINS with the software!

    Date: Mar 21 2022
    Summary

    Operto Teams was the solution we were looking for. It is simple to use, but complex to get the job done. Thoughtfully designed! This software has enabled our business to grow exponentially and with ease. We are so grateful!

    Positive

    This software represents for us complete organization and efficiency. It allows for our priority of healthy communication and simply does everything we need in the business of maintaining hot tubs for both private and vacation rental properties.

    Negative

    It does everything we need it to! For our business model it works really well.

    Read More...
  • Reviewer Name: Lachlan M.
    Position: Co-Founder
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What the industry has been needing!

    Date: Feb 25 2022
    Summary

    We're extremely happy with our decision to work with Jill & the team at Operto Teams, and now with the additional support from the Operto family we're very excited to see the continued expansion of their product.

    Positive

    Operto Teams is the most flexible solution in the market for helping reduce the disfunction that is managing the back-end of your short-term rental business. I'm continually amazed at the automation that we have been able to provide across the many different locations we've deployed the solution.

    We found with other solutions there were always things missing, or a limited set of options, this wasn't the case with Operto Teams. This platform really allows you to structure your backend how you've always wanted to. The few times that we haven't been able to solve our problems the team have been amazing in helping us find solutions or have quickly added the functions we required. We genuinely feel supported by their team knowing we can rely on them to get back to us clearly and promptly even though we're based on the other side of the world!

    Negative

    We only wish that we had found Operto teams sooner after having wasted a year and a half with our previous provider, with promises that never came true.

    Read More...
  • Reviewer Name: Brittany A.
    Position: Operations Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Operto Team is a game changer!

    Date: Mar 12 2022
    Summary

    Overall Operto Team has changed the way we do business and enabled us to have greater control of the operation. We're incredibly happy with Jill and the Operto Teams crew; it's evolved so much over the years and we look forward to seeing continued innovations in the future.

    Positive

    Jill and her team are always on-hand for support and to provide assistance and/or improvement suggestions.
    Constantly improving the product with new innovations.
    Automated scheduling makes plannings daily tasks and seasonal projects effortless.
    Customizing checklists per property.
    Easy to use reporting tools and tracking property maintenance issues.

    Negative

    There's not much I don't like about this product.
    A few design features could be improved upon.

    Read More...
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