List of the Best Orbtalk Alternatives in 2025
Explore the best alternatives to Orbtalk available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to Orbtalk. Browse through the alternatives listed below to find the perfect fit for your requirements.
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3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!
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Phone.com
Phone.com
Communication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment. -
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ConneXio
ConneXio
Experience seamless communication that anticipates every customer need.Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement. -
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Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.
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8x8
8x8
Transform collaboration and communication with a unified platform.A single platform integrates cloud telephony, video collaboration, team messaging, contact center capabilities, and analytics, all in one place. By providing users with tailored features, organizations can significantly lower their overall ownership costs. This platform fosters collaboration among specialized team members and contact center staff, effectively breaking down silos within the organization. It features a comprehensive administration tool for easy system setup, along with user and data management functionalities. With just one license, users can seamlessly combine calling, directory services, video conferencing, messaging, and contact center operations. Enjoy enterprise-level reliability and high-quality cloud connectivity to link your business globally. Schedule, initiate, or participate in HD audio and video meetings without being restricted by device or location. Easily access your contacts from any device, whether they are internal colleagues or external partners. This intelligent and collaborative solution empowers organizations to enhance customer experiences, driving engagement and satisfaction. Ultimately, adopting such a versatile platform can lead to improved communication and efficiency across all levels of your business. -
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Yeastar Cloud PBX (legacy)
Yeastar
Future-proof communication for small businesses, simplify connectivity seamlessly.Yeastar CloudPBX (legacy) is an advanced telephone solution tailored for small enterprises, providing a future-proof option for communication needs. With Linkus UC Clients, users can effortlessly engage in remote work and improve call handling across various devices. The hosted deployment eliminates the need for initial hardware investments, significantly reducing management overhead. Yeastar's hosted system is user-friendly and offers a wide range of compatibility features, ensuring that any transitions or upgrades occur smoothly. It's important to remember that the Yeastar P-Series PBX System has replaced the old Yeastar Cloud PBX, bringing along enhanced call center functionalities and integrated communication capabilities for users. This evolution makes it an even more attractive choice for businesses looking to streamline their communication processes. -
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DID Global
DID Global
Elevate communication with premium, scalable, cost-effective telephony solutions.DID Global provides top-notch, efficient premium IP telephony solutions designed for both business and personal use, enabling rapid scalability and significant savings on advertising expenses while driving sales growth. Our clients benefit from competitive pricing, as we adhere to the principle that "price reflects quality." By choosing local operators, you can reduce your advertising costs by up to 60%, and utilizing a prestigious local number fosters greater trust among your clients. We prioritize high-quality and reliable communication channels, ensuring that if you experience a connection loss, you can quickly switch to an alternate provider thanks to our channel redundancy. This guarantees seamless communication with your customers, allowing your business to operate without interruptions. Furthermore, we proudly extend our exceptional services to clients across more than 150 countries. Our commitment to quality and customer satisfaction sets us apart in the competitive telephony market. -
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SiteSync
Wireless Applications
Transform your network design with advanced, integrated solutions.Over the years, SiteSync Pro has evolved into a robust suite that offers solutions for tower management, microwave backhaul, spectrum oversight, and radio frequency analysis, all geared towards achieving outstanding engineering results. Users of SiteSync Pro enjoy a cohesive platform that enables them to carefully construct their networks in alignment with specific design and deployment criteria. The software is bolstered by a wealth of intricate terrain data, such as DEM, SRTM, and the most recent LiDAR, complemented by demographic insights, diverse mapping options, and effortless access to FAA, FCC, and tower company databases, equipping users with the essential resources to design a carefully structured and high-performing network for future needs. Additionally, SiteSync Pro stands out for its robust automated data integration features, which allow users to delve into a broad array of licensed records or incorporate their unique datasets, thus providing ample flexibility and customization in network design. This comprehensive strategy not only simplifies the engineering workflow but also furnishes users with innovative tools to remain adaptable amidst evolving technological landscapes, making it an invaluable asset for network professionals. Ultimately, SiteSync Pro is not just a tool; it is an essential partner in navigating the complexities of modern telecommunications infrastructure. -
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VirtualGlobalPhone
VIGIL
Stay connected globally with seamless, innovative communication solutions.No matter if you're launching a new venture, embarking on a journey, or working remotely, VirtualGlobalPhone provides a comprehensive suite of communication solutions to ensure you stay connected. A Direct Inward Dialing (DID) number, often labeled as a Virtual Number, functions separately from traditional phone lines, enabling incoming calls to be routed to VoIP systems effortlessly. These services can be seamlessly integrated with your global Unified Communication Systems and contact center platforms, including widely used applications like Zoho CRM, Salesforce, and 3CX on iPhones. You can quickly establish a local presence in the regions you need, all from the flexibility offered by cloud technology. Engage with your target audience across more than 7,500 locations, ranging from South Africa to Singapore and further, ensuring your communications are effective no matter where you are located. Expand your influence by having a foothold in over 60 thriving markets, which together account for 93% of the global economy, thus simplifying the process of connecting with prospective clients. Furthermore, our competitively priced Toll-Free Phone Numbers allow you to provide your customers and partners with complimentary calling options from some of the most economically robust regions worldwide, thereby enhancing accessibility and fostering greater engagement for your business. This innovative approach not only facilitates seamless communication but also positions your brand as a global player in today's competitive landscape. -
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Eclipse CMS4
Datatrack
Maximize efficiency and savings with powerful telephony insights.Achieve a rapid return on investment through improved cost savings, streamlined operations, and superior customer service. Our Call Management System (CMS4) provides organizations with the necessary tools to effectively oversee their telephony costs, complete with comprehensive performance analytics. Whether managing a small setup or an expansive, international network, CMS4 delivers critical insights in your desired format. The system can be implemented as an On-Premises solution, a Cloud-based option, or as a fully managed hosted service. CMS4 allows users to scrutinize traffic at every gateway or trunk group, producing grade of service reports that indicate whether capacity meets current demand. By utilizing this information, organizations can ensure their systems run efficiently to meet existing requirements while also preparing for future growth. This flexibility not only maximizes resource utilization but also equips businesses to thrive in an evolving market landscape. As a result, adopting CMS4 can significantly enhance an organization's strategic positioning for long-term success. -
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Wavetel
Wavetel Business LTD
Transforming telecommunications with innovative solutions and global reach.Established in 2010, Wavetel has emerged as a significant player in the telecommunications sector both in the UK and internationally. Initially starting as a wholesale provider, the company specialized in delivering Voice, SMS, and Data services to various operators. In 2013, Wavetel expanded its offerings by launching B2B services that encompass VoIP telephony, connectivity options, virtual numbers, SIP trunks, and Microsoft Teams Direct Routing. Additionally, the company provides mobile, SMS, and call center solutions to its esteemed clientele across the globe. Over time, Wavetel's voice messaging solutions have transformed into a comprehensive enterprise offering, designed to seamlessly integrate with third-party CRM systems and other business applications via customizable APIs. This adaptability ensures that Wavetel remains at the forefront of technological advancements in the telecom industry. -
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RingByName
RingByName
Empowering seamless communication for your dynamic business needs.Our innovative software and services are crafted to enhance and expedite communication within businesses. RingByName provides a versatile phone service that caters to both single and multiple locations, fostering stronger relationships. We develop user-friendly tools that empower your team to stay connected internally as well as with external partners. With the RingByName OX mobile and web applications, you have the flexibility to work from any location, ensuring seamless operations. Our solutions are designed to keep your business afloat even in challenging circumstances. At RingByName, we pride ourselves on delivering the finest business phone service available. Our committed experts merge advanced telephony with intelligent software and exceptional support. Furthermore, we provide a straightforward and effective VoIP phone solution that is tailored for today's dynamic business landscape, making communication effortless and efficient. -
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Soho66
Pebbletree Ltd
Empower your business with seamless, innovative communication solutions.Founded in 2008, Soho66 has provided its services to thousands of companies not only across the UK and Ireland but also globally. Our proprietary VoIP platform manages hundreds of thousands of calls on a daily basis. Offering a dependable and user-friendly solution, we empower businesses to modernize their telecommunications systems effectively. This innovation fosters enhanced flexibility, promotes smarter and more efficient workflows, contributes to a professional image, and results in substantial cost reductions. With our cloud-based phone system, remote employees can operate from virtually any location, ensuring they have the necessary security and adaptability. We offer a comprehensive suite of features, including IVR Menus, Call Recording, Multi Routing, and much more to meet your business needs. Feel free to reach out to us for further details or assistance. -
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Voxtelesys
Voxtelesys
Unmatched support and innovative solutions for seamless connectivity.Voxtelesys has been recognized as a top choice among various PBX and Dialer vendors. Our dedicated team of engineers, specializing in both software and hardware, ensures comprehensive support for all products we offer. Each day, we diligently develop customized applications aimed at enhancing connectivity with Voxtelesys' services. Once you experience the level of customer support we provide, your choice will be straightforward. We prioritize responsiveness by promptly answering calls and efficiently managing business needs. Voxtelesys delivers scalable IP communications solutions tailored for businesses and contact centers, regardless of their size. Our High Capacity SIP Trunk with advanced routing capabilities caters to contact centers managing anywhere from 4 to 4,000 lines. Additionally, our carrier-grade SIP termination service guarantees full redundancy, achieving an impressive reliability rate of 99.999% (often referred to as five nines), along with exceptional integration capabilities within your network. Utilizing G711/ULAW/ALAW codecs, our SIP service ensures superior call quality, making Voxtelesys a reliable partner for your communication needs. By choosing us, you not only get outstanding service but also a partnership that emphasizes innovation and reliability. -
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SureVoIP
SureVoIP
Empower your communication with secure, reliable VoIP solutions.SureVoIP provides both UK and international VoIP numbers that are perfectly suited for startups, call centers, freelancers, and remote professionals. Discover the extensive array of VoIP Products & Services offered by SureVoIP, an award-winning UK provider renowned for its fully managed hosted business IP phone systems and solutions. They supply recommended IP phones, VoIP hardware, and connectivity devices specifically designed to work with their internet and VoIP services, catering to both business and enterprise requirements. VoIP technology has evolved significantly and is no longer just a passing trend; its implementation is straightforward, and the benefits are considerable. With just IP phones and a dependable internet connection, SureVoIP handles all the intricate details. Whether you are outfitting new equipment or utilizing what you already own, SureVoIP® is ready to support you. By employing only top-tier connections, they guarantee exceptional service, creating the impression that your client is merely a short distance away. The effectiveness of their service can make you forget that you are communicating from different locations. Moreover, the security of their hosted VoIP services is assured, as all communications are encrypted to safeguard against any potential intrusions. With SureVoIP, you can enjoy smooth communication while maintaining high standards of safety and quality, ensuring your interactions are both effective and secure. This commitment to excellence makes SureVoIP a standout choice for any communication needs. -
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SessionCloud
SessionTalk
Empower your VoIP innovations with streamlined application development.SessionCloud is a powerful platform designed for the creation of softphone applications, accommodating a wide spectrum of clients ranging from emerging ITSPs with just a few hundreds of users to seasoned VoIP service providers and PBX vendors overseeing numerous businesses. Upon logging into your SessionCloud account for the first time, you will be greeted by an empty main Projects interface. To start your journey, click the 'Create App' button, where you will need to choose a plan and provide a name for your application; remember that this name is permanent and essential for project identification within the portal. After establishing your project, it will be listed in the main project view alongside its current status, allowing for easy access and oversight. For further customization, simply select 'Edit' from the Actions menu on the right side of the screen. In the Project detail view, you will encounter various categories that differ according to the chosen plan, presenting you with specialized options for enhancing your project. This organized framework guarantees that users can manage their projects effectively and without unnecessary hurdles, streamlining the overall development process. Additionally, the user-friendly design of the interface makes it easy for both novice and experienced developers to navigate through the project setup effortlessly. -
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RingLeader
RingLeader
Elevate your business communication with seamless, flexible solutions.RingLeader is transforming the way businesses and teams communicate through its groundbreaking technology called "Crowdvoicing," which allows small companies and teams to easily adopt cloud-based phone services for as little as one day. Our SIP Trunking solution integrates flawlessly with any PBX hardware, making it an excellent choice for larger organizations; notably, many of our SIP clients can take advantage of our trunks without needing additional hardware. As one of the few NATIVE SIP providers on a global scale, we firmly believe that the most effective solutions are often the simplest. RingLeader enables your business to communicate in a smarter, faster, and more efficient manner—whether in a traditional office or a remote setting—delivering flexible solutions designed to meet the requirements of small, medium, or large teams. Our services are complemented by dedicated support from real people who personally handle calls. In essence, RingLeader offers the quickest and simplest way for organizations to elevate their communication strategies, fostering improved connections with both colleagues and clients, regardless of their location. By focusing on user experience and accessibility, we aim to empower businesses to excel in their communication endeavors, creating a more connected and collaborative environment for all. Through our commitment to innovation, we continuously seek to enhance the communication landscape for businesses of every size. -
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Voxbone
Voxbone
Achieve global communication scale effortlessly with our network.Companies can achieve a global scale almost instantly through our enterprise-grade voice and messaging network, whether they are fully digital or transitioning smoothly to cloud solutions. Our adaptable and compliant SIP trunking services, along with our extensive range of phone numbers, ensure a fully localized voice presence that covers 93% of the world’s economy. This robust offering is the reason we are the preferred voice infrastructure partner for numerous leaders featured in Gartner’s Magic Quadrants for UCaaS and CCaaS. Established in 2005, we proudly serve a diverse clientele that includes industry giants like Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Telefonica, and Aircall. Our commitment to innovation and customer satisfaction has solidified our position as a trusted partner in the rapidly evolving communication landscape. -
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Phonology
Phonology
Seamless VoIP solutions for enhanced connectivity and collaboration.Phonology specializes in providing VoIP solutions specifically designed for small to medium-sized enterprises as well as larger organizations, facilitating seamless connectivity, communication, and collaboration across a variety of channels while ensuring outstanding quality and adaptability in VoIP services. Their powerful Hosted PBX system for cloud-based phone solutions empowers users to take advantage of large enterprise PBX functionalities through virtual extensions, effortlessly integrating with preferred third-party applications to boost telecommunication effectiveness. The Unified Communications feature merges different communication methods into one cohesive platform, making collaboration easier and more efficient for users. For those who may find managing physical and wired PRI, BRI, or PSTN lines challenging, Phonology offers SIP Trunks, which streamline the management of business communications, alleviating stress and complexity. This all-encompassing approach allows organizations to concentrate on their primary goals, all while benefiting from enhanced and simplified communication solutions that promote productivity. By choosing Phonology, businesses can ensure they are equipped with cutting-edge technology that meets their evolving communication needs. -
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Sewan
Sewan
Empowering seamless communication for businesses, everywhere, anytime.In the current rapid-paced world, effective communication among professionals and their clients has never been more essential. Our telephony solutions provide the flexibility needed to address various needs, accommodating both traditional office environments and remote work scenarios. With a range of offerings that includes fixed and mobile telephony, trunking, and contact centers, our business telephony solutions are designed to be highly adaptable. Sewan's products can be tailored to fulfill a variety of demands, ensuring a perfect fit for each business. The cutting-edge voice technologies embedded in our solutions guarantee outstanding call quality and consistent reliability. Acknowledging the fast-changing nature of business, we offer the ability to swiftly modify services, such as adding or removing lines and importing contacts within moments. Regardless of the business telephony solution chosen, our aim is to keep it cost-effective by removing superfluous features. Our services are also designed with a global perspective, allowing for packages to be adjusted based on specific regional requirements. This extensive strategy not only supports efficient communication but also empowers businesses of all sizes to thrive in their respective markets. Ultimately, we are dedicated to providing innovative solutions that adapt to the evolving needs of modern enterprises. -
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Infiny
Epsilon Telecommunications
Revolutionize connectivity with unparalleled global interconnectivity solutions.Embrace the next generation of networking with Infiny, an innovative NaaS platform designed to revolutionize connectivity. Experience unparalleled global interconnectivity through our renowned Network-as-a-Service solution, which facilitates the effortless growth of your worldwide network and voice services according to your needs. Explore the distinctive attributes of Infiny, delivering enhanced transparency and agility to your network and its interconnected environment. Boost your network's potential with advanced orchestration tools that simplify connection management, streamlining operational processes with ease. Witness extraordinary responsiveness as you configure and scale your network on-demand within seconds, creating a flexible and adaptive infrastructure. Stay proactive against obstacles with real-time, actionable insights from sophisticated analytics, allowing for swift troubleshooting and efficient management. Seamlessly establish robust connections and improve user experiences by incorporating Infiny into your current systems, ensuring your network leads in technological advancements. With Infiny, you are not merely adjusting to future trends; you are playing an active role in crafting them for tomorrow's connectivity landscape. -
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thinQ
Commio
Streamline your cloud communications with powerful, flexible solutions.thinQ offers an enhanced solution for powering voice and SMS/MMS messaging applications in the cloud. With our streamlined thinQ io portal and user-friendly APIs, you can get started swiftly and efficiently. We simplify the integration of your 40 top-tier carriers with platforms like Twilio, Nexmo, Plivo, and SignalWire, in addition to enterprise contact centers and telecom VoIP service providers. Our comprehensive APIs enable you to effortlessly manage both inbound and outbound voice calls, text messaging, and various other functionalities within your current technology setup. Additionally, you can connect with current SIP providers to enhance call quality and delivery. The fully integrated thinQ.io Web platform facilitates the purchasing and porting of phone numbers, the creation of route profiles and trunks, and the activation of text messaging, along with other essential features. By incorporating call-specific analytics, SIP ladders, and our award-winning support team, you can discover a superior communication method that helps mitigate issues, reroute around outages, and establish custom routes and blocks tailored to your needs. This level of flexibility and support distinguishes thinQ as a leader in cloud communications. -
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United Office
United Office
Transforming communications for SMBs with innovative cloud solutions.Unified Office, Inc. is recognized as a leading provider of SDN-based Hybrid Cloud solutions, effectively merging on-premise, private, and public cloud technologies to deliver managed Voice-over-IP and Unified Communications services specifically designed for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service framework is carefully constructed to guarantee outstanding experience quality and reliable availability, leveraging state-of-the-art extensible business VoIP communications technology alongside a cloud-based infrastructure to enhance productivity among SMB teams. This groundbreaking approach is rooted in our team's vast expertise amassed over many years in the telecommunications service provider industry and the expansive enterprise data networking domain. As a reputable business VoIP provider, we have not only established protocols and developed adaptable products but have also executed, deployed, and provided support for carrier-grade equipment within numerous large-scale converged networks worldwide. Our mission is anchored in the values of quality, reliability, innovation, and customer support, which direct our operations and dedication to outstanding service. We remain committed to continuously evolving alongside our clients' changing demands, empowering them to maintain a competitive edge in their respective markets. Additionally, our focus on innovation ensures that we are always at the forefront of technological advancements, ready to implement solutions that drive success for our partners. -
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Talk Home
Now Tel
Connect globally with ease – affordable calls, endless conversations!Talk Home stands out as the premier app for international calling and messaging, enabling users to effortlessly connect with family, friends, and loved ones around the globe. With the ability to make international calls at just 1p per minute and coverage of over 250 destinations worldwide, staying connected has never been easier. Our competitive international rates ensure that you can enjoy longer conversations with those abroad without worrying about costs. Why not choose Talk Home for your communication needs? Millions rely on our international messaging and Wi-Fi calling features to make affordable, high-quality calls. Additionally, users can top up any PAYG mobile number globally for free, making it a truly versatile service. Drawing from decades of expertise, we guarantee outstanding voice clarity and some of the most affordable call rates available. Now, you can easily keep in touch with friends and family from any corner of the world. Talk Home makes it simple to reach out to loved ones in countries like India, Pakistan, Bangladesh, Nigeria, Ghana, and Ethiopia, all while ensuring that your budget remains intact. With such impressive offerings, it's clear that Talk Home is the go-to choice for anyone seeking reliable international communication. -
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Softdial Contact Center
Sytel Ltd
Elevate customer engagement with versatile, integrated communication solutions.Softdial Contact Center™ represents Sytel’s premier collection of comprehensive contact center software and services. It effectively supports over 50,000 customers across more than 50 nations. The platform’s powerful APIs are designed for customization, adaptation, and white-labeling to align with diverse business requirements. SCC efficiently oversees all communication mediums, such as voice calls, chats, emails, and messaging, seamlessly integrating and managing interactions among agents, queues, and campaigns through its Automatic Session Distributor. This versatility ensures that businesses can maintain optimal communication flow and enhance customer engagement across various platforms. -
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Ytel
Ytel
Elevate communication effortlessly with seamless, multi-channel solutions!Seamlessly interact with your contacts by automatically sending out voicemails, emails, and text messages without any need for advanced equipment. Ytel provides a versatile, cloud-based marketing solution designed to assist small to medium-sized call centers and businesses in enhancing their multi-channel communication strategies. This platform includes features like auto-dialing, call distribution, voice response systems, and a scripting module to improve functionality. Additionally, users can monitor real-time reports on agent performance metrics such as call length and effectiveness. Furthermore, Ytel is designed to work on both iOS and Android devices, granting users the flexibility to manage their communications while on the move. Elevate your communication skills in any programming language and speed up your production schedules. With a commitment to high uptime and considerable capacity for SMS and voice channels, Ytel ensures robust bandwidth for extensive messaging through a single API. While your business thrives in its primary operations, it's crucial to integrate and amplify customer engagement to further refine operational efficiency. This integration fosters a more unified approach to managing customer interactions, thereby enhancing overall satisfaction and loyalty. Ultimately, leveraging Ytel's capabilities can lead to significant improvements in how you connect with your clientele. -
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My Call Cloud
My Call Cloud
Transform your communication strategy with cutting-edge cloud solutions.My Call Cloud provides a powerful, reliable, and easy-to-use hosted cloud Contact Center Solutions platform. This service enables clients to effectively handle Inbound, Outbound, and Blended calls, whether their agents are located in-house or working remotely. Our partnerships with Call Center Software providers grant access to innovative features such as SMS communication, IVR message blasting with Text-to-Speech capabilities, Facebook messaging, and unique offerings like No-Dial, which allows voicemail delivery to mobile devices without ringing. Furthermore, My Call Cloud's automated dialing technologies are designed to elevate your expectations for contact center software. By optimizing lead management, businesses can streamline their call ratios, achieve sales and marketing objectives, and engage with customers instantly. Additionally, our system incorporates multiple internal do-not-call lists, ensuring adherence to the Telephone Consumer Protection Act. Ultimately, My Call Cloud's advanced cloud call center software stands out as a premier choice for businesses seeking effective communication solutions. In a constantly evolving digital landscape, our commitment to innovation ensures that clients remain ahead of the competition. -
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Telappliant
Telappliant
Empowering small businesses with innovative, cloud-based communication solutions.Since 2003, our mission has been to support the growth trajectories of small and medium-sized enterprises. We provide a range of budget-friendly phone systems that come packed with diverse features, alongside high-speed internet solutions and all-encompassing IT and cybersecurity offerings. Recently, advancements in VoIP (Voice over Internet Protocol) technology have allowed for a smooth transition of voice services to the cloud. The cloud typically refers to services that are managed in data centers and accessed over the internet, with cloud telephony specifically focusing on voice services that replace traditional telephone systems like PBXs with solutions offered by external providers. By utilizing smart call management and examining behavioral trends, businesses can greatly boost customer satisfaction and make well-informed choices. This technological progression empowers smaller businesses to compete more effectively with larger firms by broadening their operational reach and enhancing initial customer interactions. Furthermore, users can access their systems remotely from virtually anywhere, enabling them to enjoy full functionality of their office phones while they are away. Adopting these innovative technologies not only enhances operational efficiency but also significantly improves customer engagement, ultimately leading to better business outcomes. As companies continue to embrace these solutions, the potential for growth and success expands even further. -
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Issabel
Issabel
Streamline communication, enhance productivity, empower your business success.This platform provides a streamlined solution for managing diverse business communication channels by unifying VoIP telephone services with email, CRM systems, faxing, videoconferencing, and features for recording and reporting, among others. Support services are readily accessible to resolve issues or configure systems remotely, facilitating assistance from anywhere in the world for both routine setups and project deployment evaluations. The program is designed to equip users with the necessary skills to proficiently utilize Issabel through a structured learning process. Typically, participants include professionals experienced in Linux systems and the integration of VoIP solutions. The technology employed incorporates high-quality equipment and hardware to significantly enhance customer interactions. By utilizing highly available and certified hardware, organizations can attain superior operational reliability. This initiative encompasses a series of well-structured evaluations and procedures intended to test and verify that the approved hardware is compatible and integrates smoothly with the overall system. Additionally, this comprehensive approach ensures that users can fully leverage their communication tools to optimize their business operations. Ultimately, this level of support and training empowers users to elevate their productivity and efficiency in the digital communication landscape. -
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LANtelligence
LANtelligence
Transform your customer experience with seamless, integrated solutions.LANtelligence stands out as a genuine Customer Experience Solutions Provider (CXSP), dedicated to assisting clients in enhancing their customer engagement strategies along with refining internal processes, particularly in an era where "Digital Transformation" merely serves as a broad term for various technological advancements. In today's landscape filled with an abundance of technology options, the crucial factor for achieving success lies in the ability to effectively integrate these diverse solutions to revolutionize the delivery of customer experience within your organization. Our deep knowledge and hands-on experience with leading solutions empower us to guide you in crafting and choosing the ideal combination of tools necessary for creating a transformative environment. The concept of Contact Center as a Service (Cloud Contact Center) transcends being just a futuristic notion; it has become a necessity for maintaining competitiveness in the current market. Furthermore, cloud-based offerings provide numerous advantages, beginning with their design which facilitates open APIs, thereby simplifying development and integration into these systems, ultimately enhancing operational efficiency and customer satisfaction. By leveraging these cloud solutions, businesses can position themselves strategically for sustained growth and success. -
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Gamma
Gamma
Empowering businesses with seamless, secure communication solutions.Gamma specializes in providing voice, mobile, and connectivity solutions specifically designed for businesses of various scales. Our network, which is entirely owned and managed by Gamma, is dedicated solely to business use, allowing us to deliver services with superior efficiency. This bespoke network has been developed from the ground up, enabling high degrees of automation and a governance framework that ensures outstanding platform security and uninterrupted service. By leveraging Gamma’s award-winning unified communications products, organizations can boost productivity, enhance adaptability, and encourage improved teamwork. Our diverse range of services includes everything from messaging and video conferencing to instant conferencing capabilities, all aimed at reducing costs and streamlining operations while simultaneously increasing employee engagement. As a key player in the Unified Communications as a Service (UCaaS) sector within the UK, Dutch, Spanish, and German markets, Gamma provides communication solutions through an extensive network of dependable channel partners as well as direct sales to customers. Our dedication to innovation and excellence in service makes us a reliable partner in the ever-changing realm of business communications, ensuring our clients are well-equipped to meet future challenges. With our comprehensive approach, businesses can rely on us for the tools they need to thrive in a competitive environment. -
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smpl
smpl
Transform your workspace with innovative, flexible solutions today!At the cutting edge of flexible work solutions, we focus on delivering innovative services that cater to the needs of contemporary businesses. Smpl specializes in providing highly intuitive hybrid work solutions that facilitate a smooth transition from conventional office environments to remote work settings. In today's world, where the workforce can operate from nearly any location, smpl guarantees seamless connectivity and communication across all devices. Our new flexible pricing plans enable you to customize services specifically tailored to your business needs, ensuring that each plan is equipped with powerful features. As a leader in the Unified Managed Service Provider (uMSP) sector, we strive to elevate your experience by merging phone, network, meetings, messaging, and additional services into a unified platform. Clients can anticipate outstanding customer support from our dedicated team, who assist you with onboarding, training, setup, and continued help throughout the process. Whether arranging for phones to be shipped directly to your office or facilitating access to projects through Hub, we are with you every step of the way. Our friendly team is available to support phone activation, account setup, and provide assistance with free number porting, ensuring a hassle-free experience for all clients. By partnering with smpl, you not only benefit from our comprehensive services but also gain a trusted ally in navigating the multifaceted landscape of modern work environments, allowing you to focus on what truly matters—growing your business. -
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Hosted Telecom Solutions
Hosted Telecom Solutions
"Your trusted partner for seamless, high-speed connectivity solutions."In the realm of High-Speed Internet Access, including telephone systems like Unified Communications, MPLS, and a variety of phone services, we are your trusted source for managing the complexities of providing a thorough and reliable solution. By utilizing a consultative approach, our specialists customize the ideal services from our extensive product lineup while carefully overseeing the project to guarantee successful outcomes. Our dedicated support team, along with our Help Desk, is committed to delivering vital ongoing assistance, characterized by prompt response times and diligent account management. Our adept technicians address both project-specific and ongoing service needs, effectively responding to clients' immediate issues while also preparing for their future technological demands. As the push for cloud migration intensifies, we prioritize the design and implementation of redundant internet connections, which play a crucial role in LAN/WAN architecture, while also ensuring strong security and accessibility for data—essential elements for a successful business strategy in the future. Furthermore, our dedication to aligning our technological solutions with the ambitions of our customers firmly establishes us as a trustworthy ally in navigating the rapidly changing digital environment. With our comprehensive understanding of the industry's nuances, we are well-equipped to adapt to clients' evolving needs as they embrace new technological advancements. -
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Momentum Telecom
Momentum
Empowering teamwork and innovation through tailored communication solutions.We drive human progress through teamwork, connectivity, and advanced communication technologies. Every aspect of business revolves around people, and when tailored technology enhances human creativity, both individuals and organizations flourish. Teams that excel accomplish greater feats, reach higher goals, and experience increased success. Organizations become more agile, efficient, and adaptable to change. Our team is dedicated to simplifying technology and keeping it affordable. Our passion for our work is evident in how we collaborate with you, starting from our initial discussion and continuing with ongoing support after installation. Serving over 30,000 customer locations across more than 65 countries, we provide clear, secure, and scalable global managed services along with sophisticated collaboration and communication solutions. Let's work together to enhance your human potential and foster innovation. By combining our expertise with your vision, we can create remarkable outcomes. -
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UniVoIP
UniVoIP
Transforming business communication with innovative, seamless solutions.UniVoIP's cutting-edge software and solutions enhance productivity, streamline operations, and boost performance, all while adapting to and exceeding the current challenges in business communication. The flagship offering, OfficeConnect™, boasts over 500 features, including PBX, Omnichannel Contact Center, and Unified Communication capabilities, accessible through both private and public networking options within a multi-instance infrastructure. Additionally, UniVoIP provides UniBridge, a robust solution for high-definition audio, video, and web conferencing, which includes features such as screen sharing and meeting logs, complete with timestamps and concise summaries, all without the need for software installation. This comprehensive suite of tools ensures that businesses can communicate effectively and efficiently in an increasingly digital world. -
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Experience seamless communication with a free app that combines global phone numbers, customer chat, and team collaboration. You can obtain a local number from virtually any country or city, enhancing trust with visitors to your website, which can potentially boost sales. If you utilize our chat feature on your site, you can secure this service at no cost; otherwise, subscriptions begin at just $1.79 per month. Incoming calls can be answered for free through our innovative apps or redirected anywhere in the world for the same price as a local call. By supporting globalization and entrepreneurship, we aim to contribute positively to the world by equipping business owners in distant regions with tools that bridge gaps and create equality. Currently, around 160,000 out of the 170 countries that joined have transitioned to paying customers, showcasing the demand for effective communication solutions worldwide. Our mission is to continue fostering connections that empower individuals and businesses alike.
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Thrio
Thrio
Transform your customer interactions with seamless, scalable cloud solutions.Regardless of your business's size or structure, and no matter how many agents you employ in customer service, sales, or support roles, our cloud-based contact center solution guarantees that your organization stays at the heart of every interaction. Envision a setting where agents feel more fulfilled in their roles and achieve remarkable productivity, causing every customer to leave with satisfaction and a strong inclination to return. This ecosystem allows all service providers and enterprises to utilize cutting-edge, user-friendly cloud technology that is easily scalable. Our platform is expertly crafted to cut down on expenses, simplify vendor relationships, and tackle integration hurdles effectively. It provides the flexibility to cater to your specific operational requirements while ensuring minimal disruption to your services. Thrio adeptly oversees both incoming and outgoing communications across various channels such as voice, SMS, chat, email, and social media. Our all-encompassing routing engine cleverly merges these different communication pathways within a sophisticated native workflow automation system, showcasing the height of hybrid communication solutions. This forward-thinking strategy not only boosts customer engagement but also optimizes internal workflows, leading to enhanced overall performance. By investing in this technology, businesses can expect a transformational shift that benefits both agents and clients alike. -
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VoIPstudio
VoIPstudio
Elevate your communication with flexible, feature-rich VoIP solutions.VoIPstudio presents a top-tier VoIP phone solution priced for everyday consumers, ensuring the high standards of quality and security that businesses expect. It combines a wealth of innovative features and functionality with flexibility, scalability, and an exceptional user experience, all supported by a dedicated customer service team that operates across multiple channels. Tailored for a global audience, VoIPstudio is designed to function seamlessly across multiple sites and countries, utilizing cloud-based distributed hosting to offer the responsiveness and dependability essential for enterprise clients. This makes it an ideal choice not only for individual users but also for organizations with extensive extension needs, including various sectors such as media, call centers, software development, and meteorology. Customers benefit from the solution's adjustable capacity, which allows for easy addition or removal of users, ensuring they only pay for what they utilize without incurring costs for unnecessary capacity. Moreover, the platform is built to accommodate sudden increases in traffic, making it a robust option for businesses of all sizes. VoIPstudio’s offerings include over 40 advanced features and services available in every plan, such as number portability, call recording, conference calls, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and many more, enhancing communication possibilities for all users. This comprehensive feature set positions VoIPstudio as a leader in the VoIP market, catering to diverse communication needs effectively. -
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Verizon One Talk
Verizon Business
Transform remote work with seamless, adaptable communication solutions.Enhance the efficiency of remote work within your enterprise by taking your office wherever your responsibilities take you. One Talk, our groundbreaking mobile-centric business phone solution, allows you to easily receive, redirect, and manage calls in a way that fits the modern work environment. This service streamlines communication by utilizing a single phone number that can be accessed across numerous compatible devices, such as smartphones equipped with specific apps or dialers, PCs, Macs, and even conventional desk phones. This ensures that customers can reach your team using their preferred device, whether they are in the office or outside of it. Differing from traditional VoIP services, One Talk stands out by enabling both mobile and desktop calling, granting your business significant adaptability. Simultaneous ringing on your mobile device, desk phone, and desktop application allows for seamless customer contact, irrespective of your whereabouts. With this capability, your business can maintain a robust connection and responsiveness, no matter where your work journey leads you. Additionally, One Talk empowers your team to remain productive and collaborative, enhancing overall performance and customer satisfaction. -
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Spoke Phone
Spoke Network
Transforming complex conversations into seamless, compliant interactions daily.Spoke stands out as the premier platform designed for managing intricate, high-stakes, and regulated discussions. It effectively enables employees to articulate and gather essential information, facilitating deal progression and enhancing customer satisfaction. By seamlessly integrating with various tools, Spoke personalizes interactions, boosts efficiency, and guarantees adherence to compliance standards. With over 250,000 conversations taking place daily, it offers a suite of features including voice calls, SMS, WhatsApp integration, a shared team inbox, customizable routing options, personalized IVRs, caller analytics, and much more. **The Challenge** Currently, a limited number of employees possess the training or capability to engage in complex, context-rich, and tailored conversations with customers. **The Answer** Spoke equips every team member with the necessary knowledge and skills to conduct high-quality, compliant conversations that yield favorable outcomes for both customers and the business. To accomplish this, Spoke Phone merges the advantages of traditional business telephony, costly contact centers, and top-notch business process automation into a user-friendly interface accessible via mobile or desktop devices. This integration of customer data, processes, and automation into communications—whether through calls, SMS, or WhatsApp—ensures that every interaction is informed and effective, ultimately transforming the way businesses connect with their clients. -
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RapportCMS
Unity4
Transforming call centers with innovative, human-centric technology solutions.RapportCMS distinguishes itself in the marketplace, providing a unique edge over competitors. Our focus lies in the integration of telephony, interaction management, and the personnel who handle calls. This approach enables us to create ‘human technology’ designed by contact center experts for their colleagues. We recognize that exceptional call center technology must address not only the initial greeting from the agent but also the subsequent processes and the routing of calls to the agent's desktop. As a leading contact center in the AUNZ region, we spent more than a decade developing, refining, and enhancing our technology before launching it as a SAAS product. Unlike many of our competitors, who primarily prioritize telephony solutions, we understand that the interactions following an agent's greeting are equally significant. This holistic viewpoint guarantees that our offerings are not only state-of-the-art but also closely aligned with the dynamic requirements of the industry. Furthermore, our commitment to innovation and user-centric design helps ensure that we remain at the forefront of the contact center landscape. -
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Talkdesk
Talkdesk
Transform customer interactions with seamless, AI-driven solutions today!Create a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint. -
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BDM Voice
BDM Voice
Tailored telephony solutions for seamless communication and collaboration.Selecting the ideal telephone system for your enterprise can seem overwhelming given the multitude of options available. If you have a moment, keep reading to uncover the different selections you can make. Alternatively, you may wish to contact us, and our knowledgeable team will work alongside you to pinpoint a suitable solution that meets your specific needs. At BDM, we adopt a tailored approach to telephony, taking into account various factors such as your business size, location, remote work practices, number of sites, and the current network setup to suggest the most fitting solution. This type of system is commonly known as Cloud Telephony, IP Telephony, or VoIP (Voice over Internet Protocol), as it relies on a data network, thereby reducing the necessity for extensive hardware installations. Whether you lean towards the practicality of a traditional desktop handset, a desktop computer with a headset, or a mobile device, our systems provide the versatility to cater to all these options or even a combination of them, ensuring that your team's communication remains fluid and effective. It is crucial to evaluate how each alternative can boost your operational efficiency and align seamlessly with your strategic business objectives. Ultimately, making an informed decision will help you enhance collaboration and communication within your organization. -
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ITK Communications
ITK Communications
Empowering businesses with flexible, secure cloud communication solutions.ITK Communications specializes in tailored cloud communication solutions designed for businesses across various sizes and requirements. Unlike conventional telephone systems confined to a company's location, our services are offered in a flexible, secure, and convenient manner from three high-security data centers in Germany. With a modular framework, businesses can effortlessly transfer their telephony services to our facilities, allowing them to modify their service plans monthly according to their needs. One of the key benefits of our cloud offerings is the broad selection of options for CTI, contact centers, and mobile solutions, which can be seamlessly integrated with ERP and CRM systems to enhance overall functionality. Furthermore, our system automatically implements updates and upgrades in the background, ensuring that you always have access to the latest features and maintain the highest quality standards. Additionally, our comprehensive system redundancies provide excellent protection against potential failures, giving you peace of mind regarding your communication infrastructure. In an era where business dynamics are constantly changing, having access to such adaptable and dependable communication tools is crucial for sustaining a competitive advantage and fostering growth. Ultimately, ITK Communications empowers organizations to thrive by leveraging innovative technology that meets their evolving communication demands. -
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RingRx
RingRx
Seamless communication solutions designed specifically for healthcare professionals.RingRx provides independent medical practices, hospitals, and therapists with effective communication solutions that are both high-quality and compliant with HIPAA standards. Clients benefit from our integrated communication systems that keep patients informed throughout their healthcare experience. The RingRx Platform is a comprehensive, cloud-based VoIP communication solution tailored for today’s healthcare settings. This platform includes a variety of customizable features, such as a mobile app for reliable call management, voicemails that can be accessed from any location, a desktop application that meets HIPAA requirements, and high-performance desk phones. Unlike other providers that cobble together disparate features without fully grasping healthcare's unique needs, RingRx focuses specifically on the communication demands of the medical field. The platform’s integration and customization options are designed to facilitate seamless connections with patients both inside and outside of the practice. Initiating service with RingRx is a swift process, enabling practices to become operational in less than a day. Additionally, our transparent pricing model ensures that providers can easily choose the necessary features without facing unexpected charges or upsells, allowing for a hassle-free onboarding experience. This commitment to simplicity and efficiency further enhances the overall user experience for healthcare professionals and their patients. -
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Telemation
Database Systems
Innovative software solutions for thriving, adaptable call centers.Founded in 1978, Database Systems Corp. (DSC) has consistently led the way in providing innovative software solutions and call center technologies to a range of businesses and organizations. Our flagship CRM software, Telemation, was developed under the conviction that the prompt and professional delivery of information is vital for achieving business success. In addition to this, we recognize that adaptability is crucial in today’s rapidly changing business environment. This foundational principle has been woven into the very fabric of our contact center software from the beginning. As a result, numerous call center managers, each with their own unique and shifting requirements, have chosen Telemation as their solution of choice and continue to depend on it. When there is a pressing need for swift implementation of new features or adjustments to existing initiatives, Telemation emerges as the preferred solution. Furthermore, Telemation is enhanced with CTI functionalities that synergize seamlessly with our call center phone system, which boasts features like outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response (IVR). Additionally, our phone system integrates Text To Speech capabilities, further improving communication efficiency. This extensive array of features establishes Telemation as an essential tool for contemporary call center operations, ensuring that businesses can thrive in the competitive market. Ultimately, we are committed to continuously evolving our offerings to meet the future demands of our clients. -
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Phone EVE
VoiceCTI Communications
Streamline your communication with intuitive, cost-effective telephony software.The basic edition of Phone EVE is an uncomplicated telephony software that facilitates auto dialing, voicemail capture, caller ID identification, contact organization, and management of call logs. For more than two decades, VoiceCTI Communications Inc. has led the way in creating applications and products for computer telephony integration (CTI). With a skilled team of developers, the company delivers cost-effective, intuitive applications that integrate smoothly into both business and personal computer and phone configurations. Users can access the basic version of Phone EVE for free, with no time limitations imposed. To utilize the software, users must have a Windows PC, a headset or analog handset, and a compatible telephony device to meet the software's minimum requirements. For the best voice clarity and a superior telephony experience, it is suggested to employ a TAPI-compliant telephony device. Presently, the software is compatible with Way2call Hi-Phone Desktop products, which enhances its usability. It is crucial to differentiate between voice modems and telephony devices, as they serve different functions. The basic version of Phone EVE is designed for a single line, while the more advanced versions can manage up to four analog lines, offering flexibility to cater to a variety of user needs. As advancements in technology continue to unfold, VoiceCTI remains committed to improving its services and expanding its product offerings to better meet customer demands. This dedication to innovation ensures that users can rely on VoiceCTI for their evolving telecommunication needs. -
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JOONTO
Joonto
Transform your mobile into a powerful office phone system.The traditional office phone system has become obsolete, now functioning merely as a device that forwards calls to employees' mobile phones. This raises an important question: What purpose do office phones and dedicated company lines really serve anymore? JOONTO stands out with its innovative strategy for virtual phone systems. Rather than developing cumbersome third-party applications that field representatives seldom use, JOONTO integrates all essential office phone features directly into the native mobile phones and messaging apps of users. This transformation allows all mobile devices belonging to employees and the mobile workforce to operate as a comprehensive and scalable phone system. With JOONTO, your mobile device can serve as your main office phone, whether you're on the move, working remotely, or traveling extensively. Moreover, this seamless integration empowers teams to stay connected and productive, no matter where they are located. -
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Strata
Cotopaxi Ltd.
Empowering organizations through advanced energy management and efficiency.Cotopaxi has created Strata, a cutting-edge Advanced Digital IIOT Enterprise Application that stands at the forefront of the market. With Strata, you gain unparalleled visibility, flexibility, and agility, empowering you to predict outcomes, optimize operations, and thrive in a technologically advanced environment. Our web-based energy management solution seamlessly integrates with our telemetry systems, enabling the ongoing monitoring, analysis, and interpretation of performance data to enhance energy usage and improve process efficiency. As a result, these efficiencies will lead to significant cost savings for your organization. Investing in Strata means investing in a smarter, more sustainable future.