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What is Orbtalk?

From fledgling startups to established multinational enterprises, we have the expertise and resources necessary to develop a solution that seamlessly fits your unique requirements. Whether you are looking for a powerful SIP trunking solution for your current phone infrastructure or exploring a cloud-based managed hosted PBX option, we provide an array of adaptable products that can be tailored to meet your needs. At Orbtalk, we understand that in order to succeed in today’s fast-paced market, your business must be agile enough to respond to unexpected surges in demand. This insight drives us to design our services with flexibility and responsiveness at their core. Furthermore, with our servers strategically placed in multiple data centers around the globe, you can rest assured that you are receiving a service that is not only expertly designed but also offers remarkable high availability and reliability. Our dedication to innovation guarantees that your communication solutions will progress in tandem with your business growth, ensuring you remain at the forefront of your industry. Ultimately, we are committed to helping you navigate the complexities of communication technology with ease and confidence.

What is Eclipse CMS4?

Achieve a rapid return on investment through improved cost savings, streamlined operations, and superior customer service. Our Call Management System (CMS4) provides organizations with the necessary tools to effectively oversee their telephony costs, complete with comprehensive performance analytics. Whether managing a small setup or an expansive, international network, CMS4 delivers critical insights in your desired format. The system can be implemented as an On-Premises solution, a Cloud-based option, or as a fully managed hosted service. CMS4 allows users to scrutinize traffic at every gateway or trunk group, producing grade of service reports that indicate whether capacity meets current demand. By utilizing this information, organizations can ensure their systems run efficiently to meet existing requirements while also preparing for future growth. This flexibility not only maximizes resource utilization but also equips businesses to thrive in an evolving market landscape. As a result, adopting CMS4 can significantly enhance an organization's strategic positioning for long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Orbtalk

Company Location

United Kingdom

Company Website

www.orbtalk.co.uk

Company Facts

Organization Name

Datatrack

Date Founded

1979

Company Location

United Kingdom

Company Website

datatrack.com/cms4/

Categories and Features

Telephony

Contact Management
Outbound Reporting
Predictive Dialer
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Not specified

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Call Recording

Not specified

Call Tracking

Not specified

Telephony

Not specified

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