RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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WEX FSM is a cutting-edge cloud platform that aims to streamline all aspects of a contractor's business operations, ranging from scheduling and dispatching to invoicing, payments, and customer management. By consolidating various workflows into a single system, it enables technicians, office staff, and clients to collaborate seamlessly, bolstered by features like real-time location tracking, user-friendly drag-and-drop scheduling, optimized dispatch routing, and a thorough customer history that documents job specifics, equipment information, notes, and images. The system also simplifies the creation of quotes and proposals, manages pricing catalogs, and offers instant mobile invoicing and payment capabilities. With functionalities that support recurring service agreements, provide flexible financing options, and include integrated payment processing, WEX FSM enhances cash flow by reducing the time spent on invoicing and collections. Additionally, it integrates smoothly with accounting software such as QuickBooks and offers extensive reporting and analytics tools that deliver critical business insights. A dedicated mobile app further equips field technicians to manage their duties effectively and collect payments on-site, ultimately allowing contractors to thrive in a competitive environment. As a result, WEX FSM not only boosts operational efficiency but also empowers businesses to grow and adapt in an ever-evolving marketplace.
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Computer Aided Dispatch
The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.
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EFORCE Cloud Software Suite (SaaS)
EFORCE Software stands out as the most intuitive web-based CAD, RMS, and mobile application in the industry. It serves a variety of functions for law enforcement, including Patrol, Dispatch, Corrections, Administration, and more. Our team includes over 20% of individuals with backgrounds as full-time police officers, dispatchers, detectives, and corrections officers, which gives us unique insights into the needs of end users. This expertise enables us to develop software specifically designed to meet the demands of law enforcement professionals. We are committed to providing outstanding customer support around the clock, every day of the year, all while maintaining affordable pricing.
Today's law enforcement agencies encounter challenges such as staffing shortages and declining public confidence. They require more than just a data collection system; a comprehensive operational support tool is crucial for enhancing communication, ensuring higher quality records, and streamlining daily tasks.
A brief demonstration can reveal how EFORCE's purpose-built software can significantly enhance your agency's efficiency and effectiveness. By investing in such tailored solutions, agencies can proactively address their challenges and improve overall service delivery.
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