PBS DMS Reviews

Vehicle Acquisition Network (VAN) is a purpose-built vehicle sourcing platform that enables car dealerships to acquire high-margin, fast-turning used vehicles directly from private sellers—bypassing auctions, reducing acquisition costs, and accelerating inventory turn. Today’s automotive market is more competitive than ever. Wholesale prices are climbing, auction fees are rising, and reconditioning delays eat into profitability. VAN solves this by giving dealers the tools and talent they need to target, engage, and acquire for-sale-by-owner (FSBO) vehicles in their local market with speed and efficiency. With VAN, dealers can: Access thousands of local private-party listings in real time Use AI-powered filters to find the most profitable cars Automate personalized outreach and follow-up with sellers Track communications, tasks, and acquisition progress in one unified CRM Eliminate auction fees, transport delays, and wholesale surprises For stores that lack time or staff to do this work in-house, VAN also offers a Managed Buyer program—a turnkey service where VAN’s expert acquisition team works on your behalf to find, contact, and negotiate with private sellers. It’s like hiring a full-time buyer without the overhead. Whether you're a single rooftop looking for more control or a large group scaling a private-party acquisition strategy, VAN adapts to your dealership's workflow and goals. Dealers using VAN regularly see faster turn times, higher front-end grosses, and more predictable inventory pipelines. Trusted by over 250 rooftops across the U.S. and Canada, VAN is how modern dealers compete with Carvana, CarMax, and other direct-to-consumer disruptors—by sourcing smarter, not just spending more.

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

CAMS is an all-encompassing, web-based management solution tailored for automotive, recreational vehicle (RV), and agricultural dealerships. This platform delivers a cost-effective and efficient option that encompasses website creation, hosting, and personalization, enabling users to retrieve vital information from any device with a web browser. It boasts a powerful customer relationship management (CRM) system, a VIN decoder, and a comprehensive financial integration suite, along with Buy Here Pay Here functionalities, a sales calendar, and QuickBooks compatibility. The key features include modules for managing service and parts, scheduling payments, offering rental services for cars and RVs, and generating detailed reports, among others. Users also gain access to an appointments calendar, both internal and external work order capabilities, parts inventory tracking, invoicing, and purchase order functions. Moreover, the platform provides tools for monitoring profit and loss, the option to upload vehicle images via a phone camera, and a convenient online document storage system. Users can not only upload, store, and associate documents with specific stock numbers but also create organized folders and partitions to streamline their workflow. In addition, CAMS is compatible with both iOS and Android devices, ensuring that users have uninterrupted access while on the move, which enhances their overall operational efficiency. The versatility of this platform makes it an indispensable asset for dealerships looking to optimize their management processes.