Pipedrive Reviews

I would recommend Pipedrive to other people. For sales teams, it would be especially helpful, I am sure!

Pipedrive has been great for organizing workflows and visualize several of our processes. Definitely recommend!

No cons to Pipedrive that we have seen so far. It's worked well.

What company would not like the customer service system during the sales process to be so accessible? Pipedrive has an incredible functionality which has allowed us to get in touch with the client and be able to follow up and monitor them more closely to complete all the factors that encourage them to negotiate with us. Pipedrive has given us a fairly good experience, without any flaws and we have obtained a system that keeps us informed of any request that clients have to complete a negotiation with us at any time. I am satisfied with this great CRM platform.

Pipedrive has provided us with a correct communication management and consecutive interaction with each of the clients. For us, Pipedrive has become a completely important solution because it is the essential system to be able to carry out negotiations and to be able to offer clients a more stable communication where the resolution of ideas can be carried out. One of the things that I like the most about Pipedrive is that it allows me to communicate with clients through various modalities, currently this platform allows me to follow up with the client and the questions they have had, and I can attend to them by direct messaging, email , call and many other ways. In addition, another of the things that I love about Pipedrive is that it has a very extensive registry of the cases that have been attended and those that have not yet been attended, in this way we can be organized regarding the cases that have been waiting for us. answer.

For now I have no complaints about the adequate service that Pipedrive has provided me, I am satisfied with all the functionalities because it has allowed me to establish direct contact with customers during the sales process, in order to solve the generation of doubts during this process. In addition, Pipedrive has had us failures in its UI, it has been completely fluid without any type of alternate error.

Pipedrive is excellent, since we have been using it it has been difficult for us to lose track of each client which is a plus for the development of each project, as well as we have kept up to date each notification to be able to enter correctly at all times in the different stages that the project shows us. On no occasion have we missed any opportunity thanks to Pipedrive. We managed to implement the notifications in every project, which makes the use of this CRM totally successful for any department in our company. We can also provide tracking of every lead to streamline every report we need to notify.

Pipedrive is relatively easy to use, easy to learn and has great potential when integrating with customers because it does not show any type of error in each record. It gives us the option to differentiate by icons at what stage of the project we are and thus have specified each potential customer and with whom we are working comma to be directly interested in the follow-up. It has improved the communication between the administration department and the sales department.

Sometimes the customer support is quite limited, we can be fooled with certain plans that do not include support by phone or chat only by email and that is a bit cumbersome at the time to expedite the solution of any problem. They have also limited us the option to download prospects within Pipedrive, since in some cases we consider downloading each client and this is going to make the configuration manually to be sure of what we do.

Pipedrive informs us about which products, actions and teams can help improve our sales. To deeply review the measures and parameters of our business by tracking the progress of the company by setting individual and group objectives, the platform measures the productivity of the company according to our goals. We had a great experience with the software because it helped us to observe and solve which were the errors we had regarding our sales, making a simple analysis of the sales process and monitoring the administrative tasks of the company saving time, efficiently managing the flow of sales of the entity.

The program provided us with a guide on its features and how to add them to our company, without the need for consultants. The interface is simple to manage our customer lifecycle, its impressive automatic tracking of calls and mails regarding sales is very transparent, it provides us with real-time reports that show if we are on the right track, making it easy for us to adjust course if necessary.

There is no visibility on whether or not our customers read the mail sent by one of our consultants. It does not have other means of communication that are more direct with our clients such as videoconferencing or instant messaging, as it is important for us to keep in touch with our clients and meet their needs.

Regarding the integration capability that Pipedrive has for managing external eCommerce services we are quite satisfied, as we have managed to implement SEO strategies to our sales campaigns in different parts of the web. Pipedrive is an acceptable service for tracking visitors to our website.

Pipedrive has so many ways to be applied that it can be used for all kinds of ramifications in the commercial area. The best ones are undoubtedly the execution of follow-up processes to customer surveys, which helps in the optimization of studies for future sales planning. With its responsive design, it is easy to navigate on cell phones.

The analytics should be configured to be more precise in terms of the relevance of the information we want to get, since Pipedrive shows too many points within these, such as extensive behavioral mappings, which we do not need to obtain the necessary results, and time is wasted configuring the platform.

Pipedrive is the best tool for tracking conversations with potential suppliers, customers and partners. It is the best tool for to-do's and is the most direct way to transmit important files via email.

The main thing we want to highlight is its ease of purchase thanks to the fact that it is very cheap compared to other CRMs we use that are on the market. It is very easy to set up to add new staff members and the general marketing department. It is an excellent tool to keep in order business contacts and customer prospects.

We need to be able to link multiple email accounts to one main account, as sometimes the consultant on duty can't check project updates and whoever is logged in can't access due to lack of connection or access.

Superb experience with project management.
Super efficient with lead management.
Easy to track the contacts.

Faster to track the lead.
User and superb customer support.
Efficiency with team collaboration.
Interface is intuitive

Great and very superb with team collaboration and team management.

Pipedrive is mostly oriented to the use by small clients, as sites where sales are made only at retail, which is demonstrated by not being as capable of handling large amounts of sales. Pipedrive is a service from which it is very convenient to communicate with customers and analyze current trends.

With Pipedrive there are many situations that can be covered, from processes that need to manage a sale, to showing sales enablement. By having multi-channel data collectors it is possible to review and separate sales information depending on its sources, to create reports as specific as possible.

In terms of customer support sessions, it is better to use another crm service that does better support analysis, in which follow-up strategies can be applied, or at least has a live chat with greater customization possibilities.

It helps our customer success, sales and marketing teams to better manage customer relationships and keep all customer information within a reliable and easily accessible platform for those involved in the processes involved. It's a CRM unlike any other that has benefited us every step of the way since its implementation. It is a CRM different from many others in the market that efficiently complements the sales processes and guarantees a good management of customer and sales information.

It is an incredible performing software that has helped us improve our CRM and sales processes in my organization. It provides us with everything we need to retain useful information from our customers and relate to our sales process to ensure improvements across the board. Everything within your environment is well organized and it is simple to store and access our customer information when the need arises.

Your interface could be more modern and your environment could be more customizable, nothing else to point out.

I use Pipedrive to track sales. Now, as the only salesperson, I am the only user of the application. It helped us to immediately understand leads throughout the sales process and estimate potential revenue and timelines. It has completely organized and simplified the process which was previously very problematic and confusing.

Your estimation tool provides me with very real and accurate data (combined with my knowledge of the market and products, etc.), which can help me understand my potential revenue range according to the current sales process. Your dashboard has been carefully designed to balance simplicity and density of information. I can see all my current prospects at all stages and, at a glance, who I need to contact again to maintain progress. Pipedrive seems well suited for small businesses with cross-functional vendors. I'm not sure it's right for the large enterprise situation. But for small businesses that need to get rid of lead management through email and spreadsheets and don't need enterprise solutions like Salesforce, Pipedrive is the right solution.

Once the customer completes the sales process, the application has nothing to do with the customer. I need a separate management system for existing customers.

Pipedrive is a good way to keep track of what happens within each of our sales, and to save time by communicating more quickly with customers. It is innovative to be able to create so many funnels without making it difficult to follow them, and to add to them all the information necessary to work correctly.

Among the crm on the market with greater compatibility with other apps, Pipedrive is one of the most positive points when it comes to personalizing sales information. Pipedrive is quite good at handling online messages through various channels, so it is easy to keep in touch with leads.

Through Pipedrive's communication dashboard we can analyze the most popular trends in our target market, and the most frequent movements of our audience, but we can't exploit this to the fullest by not having a good system for importing databases from external services. It does not integrate well with mass marketing services.

Pipedrive is a high-end CRM, making it easier to contact customers and conduct sales transactions than it would be using a conventional crm. In addition, it has several applications in the sales area as well as in the technical support and training area, which is positive for providing information to other salespeople.

Segmenting customers in Pipedrive is one of the most notorious advantages of the platform, since you can add the information stored within the sales funnels to them and vice versa. In general, Pipedrive works with an advanced sales enablement engine, with which you get a high level of customer management and oriented towards market trends.

Pipedrive does not manage documents, which conditions our overview of online documents, and forces us to opt for other services when we need to report on commissions and data collected within social networks. Pipedrive also lacks a tool for reviewing sales presentations.

Highly recommended for Sales teams looking for a simple, yet powerful sales tool to get them organized. Individuals and small teams might not need the extensive feature set.

- Excellent mobile apps and email synchronization.
- More suitable for small business units unlike those like Zendesk.

- Limited functionality when compared to other services with equal price tags.
- The limit on number of free emails is quite less.

Excellent CRM for any business to use to track sales and leads. Especially as they also have a mobile app.

Extremely easy to set up and easy to understand your sales data all in one dashboard. It's been very helpful to improve our sales processes.

Not much about it that I don't like. It works very easy.

Pipedrive is a productive CRM, it combines all leads into one screen which becomes very easy for us to manage our sales pipeline. Pipedrive is an effective and easily manageable pipeline management tool.

Pipedrive gives us a bird's eye view to visualize the sales pipeline to effectively convert the sales leads into customers. It's intuitive and easy to use sales CRM. It collects all leads in one place and makes seamless to manage the pipeline from a sales prospect to closing deals.

The dashboard should have more sections and search bar for easy navigation.

Experience with tracking the leads.
Cost effective.
Robust and efficient with email marketing.
Great customer support.

It's more cost effective.
Reliable with tracking the leads and turn them into customers.
Effective with email marketing.

Great software and easy to track the leads into opportunities.

I manage my company customers using Pipedrive and also following them up. It allows me for better managing my day to day work with customers, focusing on the parts where it's essential keeping all of the action details. Hence, it nurtures my leads in a better and managed way!

I like its excellent support, documentation and easy to use features. Also, it is full of advanced features with fast and stable facilities.

Its mobile application has too many limitations and that should be looked in, because every now and then I need to switch on my PC for using missing features.

Everyone in my team loved Pipedrive to manage the customer relationship and sales management. Overall, Pipedrive and the completely perfect platform for our CRM to manage and visualize leads.

Pipedrive is a well known and productive CRM for small and medium business. It offers business sales for forecasting, pipeline manager, project managing, email lead capture, conversion of leads, and powerful performance metrics data visualization. Great integration backing.

The deployment was not very easy. Overall its good.

Pipedrive is a great tool for managing sales and create new business pipelines. It offers you a way to optimize your activities and is an excellent tool to help achieve your goals.

Easy to learn & use.
Visualization of information & pipeline.
Dashboards are easy to view.
Revenue forecasting.
Sales reporting and organization.

Email management can be easier to use.
Not as many native API integrations into other platforms as other CRMs on the market.

Overall, Pipedrive is a high performing CRM and pipeline manager. Its web interface is clean and modern. We enjoyed this platform. Recommend to every sales team.

Pipedrive streamlines the customer relation and sales pipeline to make management a breeze. The power and information it gives us, help to convert every potential lead into a successful sale. It needs very less configuration because of its web-based platform.

Its lead email marketing is not flexible for the campaign.