Leader badge

What is Pipedrive?

Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.

Pricing

Price Starts At:
$14/month
Price Overview:
Pipedrive offers several pricing plans to suit all business sizes and needs, which can vary based on location and plan type.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Pipedrive provides an API

Screenshots and Video

Company Facts

Company Name:
Pipedrive
Date Founded:
2010
Company Location:
United States
Company Website:
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
51-200
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Czech
Dutch
English
Estonian
Finnish
French
German
Indonesian
Italian
Japanese
Korean
Latvian
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
Ukrainian
View All

Pipedrive Categories and Features

Social CRM Software

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Sales Tracking Software

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Sales Forecasting Software

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Sales Force Automation Software

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Enablement Software

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Real Estate CRM Software

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Agency Software

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Nonprofit Software

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Lead Nurturing Software

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Generation Software

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Capture Software

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Inside Sales Software

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Healthcare CRM Software

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Financial CRM Software

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Contact Management Software

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Construction CRM Software

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Automotive CRM Software

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Account Based Marketing Software

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

More Pipedrive Categories

Pipedrive Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Senior Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pipefy for boosting sales

    Updated: Nov 01 2020
    Summary

    I loved the ease to get a brighter and wider view of our pipeline. Its lead manager helps to make every opportunity into sales profit. Overall, Pipefy is an amazing tool.

    Positive

    Pipefy is hands down the best lead management platform I have come across. It increases transparency throughout the lead and sales funnel. It helps to take the lead opportunity into potential customers. It simplified and gives a broad view of the sales pipeline.

    Negative

    The task and add email marketing leads are always reliable.

    Read More...
  • Reviewer Name: Karthik K.
    Position: Data Scientist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple yet powerful CRM

    Date: May 23 2020
    Summary

    The great thing about Pipedrive is that it got me off the need to use multiple excel sheets stored in a number of places. Now we can easily get an estimate of what our sale numbers/leads numbers look like, how effective our marketing campaigns are, what phase of the customer journey each of our users are in.

    Positive

    Some great things about Pipedrive are:
    1. Pipedrive has a really intuitive UI that makes it really easy to view and track communication with clients
    2. It is highly customizable with an amazing drag and drop interface which makes it on par with some of the best CRMs in the market.
    3. It has several templates to send emails to your customers which help in driving marketing campaigns and also new templates are added regularly.
    4. Very easy to set up and get your business up and running

    Negative

    Nothing much to complain about but, one feature that would be good to have is to give the option to download statistics and reports so that some data analysis can be done on weekly/monthly sales.

    Read More...
  • Reviewer Name: Nikesh Kumar V.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very easy to use with great features!

    Date: May 27 2020
    Summary

    Pipedrive provides users to sign in and see an outlook on everyone of the arrangements and stages for an organization. That is by a long shot the most significant. Hence, I do not need to draw reports, and that saves time.

    Positive

    I like Its very easy and simple user interface. It has full functionality and features that my company needs.

    Negative

    They should have more project tools inside Pipedrive, so more customers contact could be done inside CRM.

    Read More...
  • Reviewer Name: Naveen P.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PipeDrive makes life too easy!

    Date: Apr 01 2020
    Summary

    I must say that Pipedrive do exactly what a CRM needs to do. It is mixture of some clever and annoying features.

    Positive

    Pipedrive has such immense quantities of appealing features for keeping your customer database business 'deals' sifted through. It is a one stop shop, truly. We would esteem more than anything assuming every single division had something as basic as Pipedrive. It has never taken us more than one day to get someone arranged on using Pipedrive, it's that basic!!! It keeps all dollar entireties, things, customer information, messages, refreshes, notes, associations, specifying, examination, social profiles from your customers information, and that is only the start!! I energetically propose Pipedrive.

    Negative

    Main con I faced is lack of support after purchasing paid version of Pipedrive. On free trial the call support works very smooth but as I purchase paid version, the waiting time of connection with support increases a lot.

    Read More...
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OUR Favourite CRM

    Updated: Jul 17 2020
    Summary

    Pipedrive is a powerful automated CRM platform. It's our favourite CRM to manage sales and projects efficiently. It effectively allows us to drive customers engagement and gain business leads.

    Positive

    #1- Pipedrive is an intuitive and powerful CRM.
    #2- Helps to drive customer engagement.
    #3- It gives the ability to customize and gives powerful data for sales team.

    Negative

    #1- We had an overall positive experience with it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Consultant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Robust CRM

    Updated: Nov 07 2020
    Summary

    Our overall experience has been completely positive and we are quite happy with Pipedrive. It helps to minimize the workload. It works very well in lead and Quote management. Recommended.

    Positive

    Bringing Pipedrive into the organization wasn't difficult. Pipedrive so robust and nothing comes close to the versatility of this platform. The lead conversion ratio is also increased. It also allows for Quote management.
    Its interface is streamlined..

    Negative

    It delivers what we want. No negative experience.

    Read More...
  • Reviewer Name: Brandon P.
    Position: Marketing Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Apr 28 2020
    Summary

    It's great and would tell any company to use it. Easy to automate follow-up tasks and reminders to close sales.

    Positive

    Way easy to use and set up for any size of business. They have a good mobile app to for on the go needs.

    Negative

    There isn't anything that I dislike about Pipedrive.

    Read More...
  • Reviewer Name: Robert G.
    Position: Technology Administrator
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Marketing Management

    Date: May 27 2020
    Summary

    Piperdrive is a powerful marketing tool that will help your business get organized and provides great management of leads. It will help your business move forward and provide increased sales which is really worth the price.

    Positive

    Pipedrive has greatly improved our marketing and managed our sales in a very nice interface. It has the functionality to manage our leads to drive more sales and helps us observe several metrics to analyze where improvements can be made. The interface overall is very nice and provides customization and can be setup very quickly which gets everything started nice and smooth.

    Negative

    There are not many cons that I observed while using it with my team. They are constantly coming up with improvements and updates to make sure the software runs well. Although the interface is nice it can suffer some performance problems in the long run when you see some growth.

    Read More...
  • Reviewer Name: Bjoern S.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for managing fast growing sales teams

    Date: Sep 23 2019
    Summary

    Pipedrive is an easy to use CRM software that works extremely well to increasy sales teams productivityy, but can be used beyond that as a process management platform, as well.

    Positive

    I really like how versatile Pipedrive is. I would argue that Pipedrive's perception is: "a company is a set of pipes, where tasks move from left to right". This kind of underlying philosophy makes it very versatile, as it can be used not only for sales processes, but also for customer success processes, installation processes, etc.
    In addition to that it's extremely easy to setup, some features like group mail are still new, but very powerful

    Negative

    The workflow feature isn't where it should be yet. It for example doesn't allow long pauses between flow steps. So we need to use hacky workarounds here.

    However, Pipedrive is evolving fairly fast, so I hope that this will be fixed

    Read More...