PipelinePRO Reviews

You really can't beat getting access to all the inbound marketing for a 1 time payment of $37. You can still conduct outbound marketing manually and once your leads start coming in, you can upgrade to the outbound automation package which is still fairly priced.

Full access to all the inbound marketing tools for one time payment. Excellent support with weekly zoom meetings.
Easy to use technology for all your inbound marketing.

I have been using this platform daily for a few months and haven't had an issue.

Great product, poor service so far.
The product is that good that I would be willing to change the star rating to reflect this if they sort their service out and this issue.

Great product, easy to use and at a great price.
Full CRM, Funnel and pipeline that can be integrated with Social Media and Google Business.

The product itself is great however once you have a problem thats when it is all downhill I am afraid.
For some reason they reset my password as they say my log in had expired however my pipeline is saved as a bookmark on my desktop and I log in and use it everyday. Since the reset ALL my contacts and opportunities have been lost and my complete pipeline and CRM are blank. This has been the case for almost 2 weeks now and every time I email support I get the same answer of "I have escalated to the Dev team and awaiting and answer" It has now been 2 days since I have last heard anything and have lost business because of this issue.

After leaving an honest Trustpilot review, Andrew is claiming I'm attempting to "extort money" by demanding a refund for poor service. He's also apparently instructing his legal team to file a defamation and slander lawsuit against me. I'm apparently bullying him and his team. Then he throws in at the end that they're still dedicated to finish the project should I wish to work with them and it's my choice. Charming, eh?

I've since had a response from Andrew agreeing to refund 50% and stop his lawyers from resuming the apparent slander case. I agreed to then have him add terms that I am to remove the Trustpilot review AND sign a legal document to never negatively speak of the company.

The fact the company will go to such extents suggests that their reviews are heavily biased positive because they SILENCE the negative reviews by threatening legal proceedings. Disgraceful service.

Please DO NOT purchase any service from them. I'm sure you don't want to support a company with a lack of ethics and principles. And if something doesn't go well, they'll turn it around on you. You just couldn't make this up!

I was so impressed with the software capabilities during the initial calls. The software seemed to have a lot of features all under one platform.

I paid a whopping $7k (total package valued at over $16k!) for them to build my pipeline and was disappointed by the poor quality of service. The two strategy calls were valued at $3k (that's $1500 each!). I was expecting to hear some insightful strategies. Instead all I got was me telling Andrew the piece of content I thought would work and also me suggesting the title. Utterly disappointed.

Complete refusal of a refund from their end.

This is the best system for any business in any industry.

I love this system. I would have not made the fortune I have if it was not for the automation this system allows. I can schedule text messages and emails to remind a potential client to get started right away. This system allows for consistent followup and I never forget a task. Between the app on my phone, computer and laptop. I never miss a call, text or email because it is all in one place.

I wish I could chat live with someone to resolve any issues I have. However, I really have any issues and they will respond by email with 24 hours.

Awesome!!
This has been a game changer for my business. It all starts with the owners and their integrity. It trickles down to all of their team and into the details of what they offer in the software.
There are so many features packed into this CRM.
I am so grateful I found it.

I always wondered how companies can send me automatic emails and stay in such good communication with me. I wanted my painting company to be able to do this. I looked at 40+ CRM's, and when I landed on PipelinePRO, I instantly could tell the difference.
I had questions and I was able to talk to a real person. They are dedicated to making their customer experience the best.

Since using the software, I have more free space in my brain, my customers are happier, and my sales are up.

I recommend it to everyone. I love it so much that I decided to become a Certified Partner and sell it to all of my contacts to help them grow their business.

I recommend you use it too!!

The only thing I wish was better is the phone relay and the refresh when adding a new customer.

So far it seems like they need more transparency up front around their promotion campaign and due to their wording and description, I feel mislead and dissatisfied.

I was bought in at the $39 one time fee for access to save on all other CRM features. I then found out that this just gives me access to the back pages which I cannot use until I start paying.

The cost per month is $93+... this is higher then other CRM's I currently use. I get they have extra features, but the extra features essentially are a paid addition at $93.

PipelinePRO was the answer I didn't know I needed that came before I thought I was ready! It took all my concerns and gave me a solution I could see! It was important to me to be able to nourish and care for the people that come to my community and have the brain space and time to focus on my family. This is amazing!! I love all that it does and I'm continually amazed and astounded with the good things that keep coming -- without price increases!

I love that you get the world of Tech with the sales/marketing/entrepreneur background of the owners and an amazing tech team that is well-trained and shows up on live calls multiple times a week to help all the subscribers!!

I love that I have software that can do it all and a team there behind me if I ever need some help.

I highly recommend it to all businesses and found myself telling people on a weekly basis.

I became an affiliate and then a certified partner. Now I am trained with the owner and leaders in sales, and tech/support. The more I work with them, the more impressed I am.

You are welcome to read more of my story and even book a demo if you have some specific questions. I am happy to meet with you. (google "Livia Pewtress" and contact me)

**ADDING for those who have left negative reviews of the lifetime license**
(I was in a place of scarcity and uncertainty when I joined and chose to give it a fair try before leaving reviews.)

What you get for $37 is AMAZING!!!! It is so generous! You can get started where you are and add other features when you are ready, or integrate with other software if it's your preference.

If all you used was the calendars... it would be worth it.
If you only used the opportunities and imported clients 1 by 1... it would be worth it.

(ex. Calendly for 1 user is a minimum of $8/mo x12=$60/yr )
The investment in your business will be well worth it!

Build the foundation. Get the Tech. Get the strategy. Implement and GROW!

If you are starting.... this is great!
If you want to save money and scale... this is great!
If you don't know if you are ready... take a step in faith and the path will appear!

All in one
Simple Design Tools
Automations- triggers/workflows
Memberships (even with custom app graphics!)
Mobile App to manage on the go
business phone number included
Templates for email, text, funnels, websites
calendar options (simple to complex teams)
unlimited contacts
user permissions for teams
blogs
social management
Appointment booking: integrates with google calendars & others
Collect Payments: integrates with stripe, paypal, & more.
(even collect payments at time of booking for individual sessions, or group classes)
I can go on and on...

Haven't found cons yet and I've had it for 3 years and counting... More great things keep coming. I am so grateful.

At first it was a bit rough, but that was just my lack of knowledge about this caliber of software in general. They were always there to support and help me through. They listen and are constantly working to make things better for their customers.

*If you have read the negative reviews... please read my entire overall experience... to the end*

I love this platform and the company is amazing. Grateful for all the support so far. When I add staff to my team the overall ease of this is so easy. We have found ways to use all the features this tool offers. Highly recommended 👌

I've been a PipelinePRO user for 3 plus years. Running a coaching firm that is fast approaching $700K in revenue it has always been an intentional focus to find a solution that would not only scale but that handled the requirements of my company in one place. I have never looked back. And recently I became a Certified Partner so I could share the gold I've found with my clients as The Technology Business Coach.

Honestly the only thing I could say is the new features constantly being added just can't come available fast enough.

Although PipelinePro is decent software, it falls short in terms of essential features such as the ability to import, export, and delete contacts. These functions require an additional monthly fee of 97 dollars, which also includes other features that may not be necessary for some users. Despite this, PipelinePro remains a useful tool for tracking your pipeline and is user-friendly.

This software is incredibly easy to set up and offers a wide range of features at an affordable price.

To delete, import, or export contacts in your pipeline and opportunities, you are required to pay an additional fee.

Support was initially available through a live chat, it is no longer available and you must now open a ticket. However, the responses received are often generic and lacking in solutions, with a focus on promoting the purchase of add-ons. The cost of these add-ons is 97 dollars per month for the marketing suite and 49 dollars per month for the social media management tool.

Additionally, it is worth noting that they removed my comments from facebook for telling others about the lack of deleting, importing and exporting contacts.

I purchased the 10K ‘Done for You’ Package to save myself time on tech set up and marketing. For me, PLP was a disappointing, frustrating, time consuming, and expensive mistake. I am a patient and reasonable person, and I tried harder than I should have to make things work with PLP, but in the end I decided to cut my losses and move on… only to be told again how great PLP are, and that I am impossible the please!? Still getting over the fact that I paid 10K for gaslighting.

My advice? Go HighLevel for the platform.

Looking for marketing advice? Read The One Page Marketing Plan by Allan Dib, 100M Offers by Alex Hormozi, and How to Write Copy That Sells by Ray Edwards.

The platform itself is excellent. All-in-one and easy to use, even for a newbie like me. I wish I had realised earlier that it is HighLevel’s white label product, rebranded as PipelinePRO. I have moved to HighLevel and have more features for less money.

PLP do a decent job of selling their high ticket offer, but in my experience they fell way short of the mark when it came to delivering what had been sold. I tried to manage it by requesting to exchange the custom conversion system for tech support, which, to their credit, PLP did agree to do… eventually. However to say communication was difficult is putting it mildly. I found most communication exasperating. The standard response to negative feedback was repetitive defensive big-noting of PLP. I notice the same has happened when dissatisfied customers have left negative reviews. Thou doth protest too much? If you are considering PLP, pay attention to the red flags.

Very poor. Although customer service did respond quickly to offer me a refund. I better check that it comes through and will update the review accordingly.

Not that much. Automatic import of funnels from ClickFunnels didn't work. Wasted a few hours trying to work their system out. It's very intuitive. No forms. Can't edit business information. Looks good but unusable.

Luckily I didn't go for the upsells. Product is unusable.

Buyer beware!!! Look at other products. Their lousy product and support comes down to the old saying. “You get what you pay for” garbage.

None I can not think of anything positive to say. Poor customer service , support and overall product.

They claimed license issues, took almost a week to login. Then later that week I couldn’t login again. They claim full refund. I have been waiting over a week to receive my refund. I have no trust in this company or products.

I would recommend PipelinePRO to any business large or small liking to grow their business and get more time back.

I have been using PipelinePRO in my business now for over two years. The marketing automation suite saves me over 12 hours per week in follow ups.

No cons it’s an amazing software I would and do recommend it to other business owners

Again its value for money product if you are searching for any CRM for your work you can go with PipelinePRO.

I have been using this software for the last 7 months, it's totally amazing you can automate your task with the help of pipeline pro, even you can start your email marketing with it, Design your landing pages & live them on the internet in a few seconds its crazy i am very happy with this cool CRM its a value-for-money product!

I don't see any cons about PipelinePRO, The platform serves all of my needs!

I was promised an "all in one" CRM system, and what I got was a lot of problems. Try importing a new phone number, good luck, try sending text messages good luck, try sending mass emails good luck. Nothing worked for me. After about 30 days trying to integrate everything to work properly I decided to go back to my old CRM.

Not many, they promised a lot but failed to deliver. I am going back to my old CRM. Too bad this wasted a lot of my time.

Terrible integration, and poor customer service, What made me cancel was when the technical support person said that everything was working, when it in fact was not.

Trash. Unresponsive and don't fulfill their promises they make on their services. These guys are straight scam artists.

Nothing. You can do all of this on GHL by yourself, GPPro just learned and it and does a great job sugar coating the product/service backed off the same support system that's already within GHL.

They're impossible to get a hold of, UNLESS your credit card doesn't go through on a subscription you agreed to.. they were animate about sliding in my emails then to get my money.

Paid these guys a year ago to the DFY model and some freaking how, the emails for my Lead Form on my website was triggering emails back to the prospect from brad@gopipelinepro.com? Like, what? It's supposed to come to my company's email, not GPPPro... I have emailed, called and still to this day, I have had ZERO responses even though their VM says "someone will contact you back within 24 hours." Pff, yeah, that's clearly a lie.

I've never been so frustrated with a service or company than I have these guys and can't believe i've given them $2,400 in the last year for this crap.

Great experience so far!

We love how the company continues to add on new services.

Love PipelinePRO.
We love all the experiences using this software.
It’s like an all in one set up.
Which makes everything so easy to use.

Not sure if I see too many cons yet.

Pretty good AUD 120 monthly versus Active campaign equivalent AUD 200 suite without full functionality depth.

They offer consulting on boarding which is valuable
Startup leaders with great energy with young team growing into doing the work.
Wish they would fix 365 integration.

Great cost effective entry CRM for B2B.

As it’s very new and new feature added it changes a lot.
I replaced active campaign with it as they do not price per contact records.

It's built for B2c rather than B2b.

Email integration with Microsoft is terrible - it is positioned to replace Calendly but not really there if you use 365
Mobile app not as good as SaaS offering.

PipelinePRO has a lot of features and is very cost-effective. It is so easy to use especially with the guidance of the training materials available to me in one place. It helps me nurture my leads and analyze business metrics. It also helps organize my interactions with existing clients and lets me communicate with them by email and text. The support team is very helpful and there are a lot of tutorials and even live chat with their technicians.

PipelinePRO is the complete platform. No need to subscribe to other software tools, which I love the most.

Honestly, there is NOTHING I do not like with PipelinePRO. This is the CRM I’ve been looking for for my business.

Terrible, no one answers that 877 line, no one responds to tickets or emails- if they do they keep trying to sell you their product.

Nothing, I found it very confusing, lacking of any direction. No support, had to watch videos to teach myself how to use. Ended up not liking it and trying to cancel to no avail.

I tried out their 7 day trial and before finalizing requested a cancellation. They have ignored my requests and to this day still have not cancelled my membership which I don't even use.