ServEngage Reviews

Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.

Engage offers a uniquely tailored and outstanding experience by leveraging the capabilities of AWS and Generative AI. Traditional contact center systems, which are often cumbersome and outdated, can lead to excessive costs and inefficiencies. Local Measure's Engage For Amazon Connect is designed to meet the demands of today's consumers effectively. As a Contact Center as a Service, Engage takes care of all upgrades and enhancements, eliminating the need for costly agent licenses or complex hardware setups. Our pricing model based on consumption is flexible enough to suit businesses of various sizes. To successfully establish a brand, prioritizing customer needs is essential. Engage empowers agents with tools such as sentiment analysis and chatbots, allowing them to gain deeper insights into customer behavior and enhance user experience. Engage supports multiple communication channels, including Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat, LINE, and Web Chat, ensuring comprehensive customer engagement. This multi-channel approach not only streamlines interactions but also helps businesses connect with their audience in the ways that are most effective for them.

Videoly expertly incorporates high-quality product videos into e-commerce sites, significantly improving the shopping journey while increasing sales figures. By leveraging captivating video content, retailers can offer customers the immersive experience they desire, which in turn aids in their decision-making process. In today’s market, where consumers demand enjoyable and educational online experiences, video content proves to be a powerful tool that closely resembles the in-store shopping atmosphere, thereby boosting consumer confidence when they opt to hit the “add-to-cart” button. Studies show that a significant 72% of consumers prefer to learn about products or services via video, and sites that feature such content witness users spending an impressive 88% more time browsing. Additionally, 64% of shoppers express a greater likelihood of making a purchase after watching a product-related video. Videoly transforms the online retail sector by identifying, curating, and automatically embedding crucial videos that enhance conversions, foster engagement, and provide social proof. Moreover, Videoly simplifies the video distribution process for brands, ensuring that their product videos are seamlessly connected to the appropriate pages of their retail partners. This innovative strategy enables both retailers and brands to optimize their video marketing strategies effectively, ultimately leading to greater customer satisfaction and increased revenue. In this way, Videoly not only supports sales growth but also enriches the overall digital shopping experience.