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What is Squaretalk?

Flexibility is the cornerstone of effective communication. Squaretalk seamlessly integrates with hundreds of prominent business applications, establishing distinctive hubs for call centers globally. Designed for integration, this cloud-based contact center prioritizes speed, adaptability, and effortless connectivity. Utilizing predictive dialer technology, it enhances the efficiency of contact centers by feeding valuable data. Users can interact with leads through any device or application, promoting accessibility. Additionally, the platform allows for the creation and implementation of custom workflows in an engaging workshop setting. Our commitment to flexibility and remote work has been a fundamental aspect of our vision and culture, a reality that was underscored by the Covid-19 pandemic. This experience has reinforced the importance of enabling individuals and teams to adapt and deploy quickly within both remote and localized environments, ensuring productivity remains high regardless of physical location. The adaptability fostered during this time has forever changed the way we approach work and collaboration.

Pricing

Price Starts At:
$15/month/user

Integrations

Offers API?:
Yes, Squaretalk provides an API

Screenshots and Video

Squaretalk Screenshot 1

Company Facts

Company Name:
Squaretalk
Date Founded:
2008
Company Location:
Israel
Company Website:
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Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Online Training
Webinars
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English

Squaretalk Categories and Features

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

More Squaretalk Categories

Squaretalk Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool

    Date: Dec 14 2023
    Summary

    Overall the software has been very positive for us. Our staff use it daily to call all our customers around the World. Line quality is quite good and we never really have connection issues.

    Positive

    Ability to monitor calls.
    Never had a call drop.
    Ability to call anywhere in the World.
    Having a local number.
    Ease of billing.

    Negative

    Can be difficult to setup initially.
    2 different portals can be confusing to use sometimes.

    Read More...
    Official Squaretalk Response
    Date: Dec 18 2023
    Thank you for your valuable feedback! We're delighted that our features are meeting your needs. We understand your concerns about the initial setup and navigating through different portals. Rest assured, we're dedicated to simplifying these aspects for a more intuitive user experience. It's great to hear that our line quality and connection stability are hitting the mark for your global calls. Your insights are instrumental in helping us improve. We're here for any further assistance you might need. Thanks again for choosing Squaretalk and for sharing your experience.
  • Reviewer Name: Steven T.
    Position: CFO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nice reliable service

    Date: Aug 29 2022
    Summary

    Good guys that can be recommended as a reliable VOIP partner for your business. Name it, they have it.

    Positive

    The guys are very flexible and have that problem solving mentality that you need in a service provider.

    Negative

    The only thing I can point out as a negative is that there is a minimum for Matrix users, but that's not too much of a deal.

    Read More...
    Official Squaretalk Response
    Date: Sep 07 2022
    Thank you for the positive review and feedback, Steven! We're glad you've been impressed with our service. We'll be sure to pass on this feedback to our team! We are always happy to help and find a solution to any problem, please feel free to contact us anytime with any questions or assistance.
  • Reviewer Name: George Z.
    Position: CMO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Squaretalk

    Date: Aug 29 2022
    Summary

    I recommend this soft to everyone in our field. Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.

    Positive

    Very easy to use, very cheap and easy to integrate. Good CS and tech support. In addition you have excellent stats and monitoring over the performance of the operators.

    Negative

    Actually, we are pretty happy from this solution and we are using it since 2 years and more.

    Read More...
    Official Squaretalk Response
    Date: Aug 30 2022
    Thank you so much for your kind words and feedback! We're happy to hear that Squaretalk has been working out for you and your team. Thanks so much for the recommendation, we'll be sure to keep up the good work and provide an even better service. If you have any other feedback, feel free to reach out to us anytime.
  • Reviewer Name: Tomey S.
    Position: Administrator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Service

    Date: Oct 11 2022
    Summary

    I would highly recommend people to work with Squaretalk! If you are looking to setup a VoIp account here you have the best!

    Positive

    I like the service that they are providing, also the prices are so low compared to it! Fast connection, and easy to assemble!

    Negative

    Nothing at all! Compared to other companies everything its okay!

    Read More...
    Official Squaretalk Response
    Date: Oct 12 2022
    Thanks for taking the time to share your feedback, Tomey! We are glad to hear that you are enjoying the service and find it easy to use. If you have any other feedback, please reach out and let us know. We appreciate your support for our team and will be constantly striving to make it better for you.