Strac Integrations

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Microsoft 365 for Individuals is a powerful ecosystem that blends AI innovation, productivity, and creativity into one cohesive experience. With familiar tools like Word, Excel, PowerPoint, Outlook, and OneNote enhanced by Copilot AI, users can draft, analyze, and organize tasks with unprecedented ease. Microsoft’s AI integration helps users overcome creative blocks, turn ideas into polished designs, and work more efficiently across every device. Through OneDrive’s 1TB of cloud storage per person, all files, photos, and documents remain secure and accessible from anywhere. Microsoft Designer and Clipchamp enable users to create visually stunning content and edit videos with professional precision, all without needing advanced design skills. The addition of Microsoft Defender ensures that privacy and cybersecurity remain at the forefront, protecting devices and personal data. Each plan—from Basic to Premium—offers flexibility to match different lifestyles and budgets while maintaining access to the full suite of AI-powered tools. With support for multiple devices, family sharing options, and real-time collaboration, Microsoft 365 connects people across home, work, and learning environments. Copilot AI personalizes productivity by offering insights, summaries, and creative suggestions that evolve with user habits. Altogether, Microsoft 365 redefines how individuals create, communicate, and manage their lives in a connected digital world.

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

Access, share, and collaborate on your files from nearly any location with remarkable convenience. OneDrive effortlessly connects you to all your documents within Office 365, facilitating smooth sharing and teamwork while protecting your projects. You can easily store, access, and search both personal and shared files, including those within Microsoft Teams, on any device at your disposal. Changes made offline will synchronize automatically the next time you connect to the internet. Boost your productivity by collaborating effectively with colleagues regardless of whether they are inside or outside your organization. You can securely share files and participate in real-time collaboration using Word, Excel, and PowerPoint across web browsers, mobile devices, and desktops. The OneDrive mobile application empowers you to create, view, edit, and share documents while on the move. Additionally, you can effortlessly capture whiteboards and scan various paper documents such as receipts and business cards for safe storage. OneDrive prioritizes your file's safety by providing straightforward recovery options for accidental deletions or security breaches, while also allowing administrators to implement security measures to keep your data safe. By utilizing OneDrive, you not only enhance your workflow but also significantly improve the security of your information. This makes OneDrive an essential tool for anyone looking to optimize their file management and collaboration processes.

Effortlessly access, share, and store your files across various devices. You can start with a complimentary 15 GB of storage. Drive Enterprise charges companies based only on the actual storage used by their employees. It seamlessly integrates Google Docs, Sheets, and Slides, while also ensuring compatibility with Microsoft Office for a hassle-free user experience. Safeguard your photos, narratives, designs, recordings, videos, and more. With a Google Account, the initial 15 GB of storage is available at no cost. Files saved in Drive are accessible from any smartphone, tablet, or computer, meaning your documents can travel with you wherever you go. You can conveniently invite others to view, download, and collaborate on your files without the inconvenience of email attachments. Start your cloud storage journey with Drive for free today and enjoy the ease and flexibility it offers. With Drive, managing your files becomes an effortless part of your daily routine.

Notion is a powerful and intuitive collaboration tool that transforms the way teams and individuals manage their projects, documents, and knowledge. The platform supports everything from document creation and comprehensive wikis to project management, offering a highly flexible workspace that adapts to a wide variety of workflows. Notion allows teams to centralize all their information in one place, making it easier to stay organized and collaborate effectively. With its AI-powered features, users can automate smart task management, generate content quickly, and easily access data and insights from integrated apps such as Google Drive, Slack, and Figma. Whether you are working in a small team or a large enterprise, Notion is a customizable platform that centralizes your resources, streamlines your workflow, and significantly enhances productivity by keeping everything you need in one cohesive space.

Enhance your efficiency with Gmail, which has been upgraded to be more secure, intuitive, and user-friendly, helping you to manage your inbox with ease and conserve precious time. New features are easily identifiable, allowing you to prioritize your reading and responses seamlessly. You will receive helpful reminders to follow up and reply, ensuring that no crucial communication slips through the cracks. The platform enables you to check attachments, respond to calendar invites, delay messages, and complete various tasks without the need to open each email individually. Equipped with a robust filtering system, Gmail successfully blocks 99.9% of dangerous emails from infiltrating your inbox, and you'll be notified of any potentially suspicious activity. This not only elevates the safety of your email interactions but also significantly streamlines your overall experience, making it more efficient than it has ever been. Overall, Gmail provides an all-in-one solution for managing your communications effortlessly.

Microsoft SharePoint is the modern enterprise platform for content collaboration, communication, and automation—built to thrive in the age of AI. As part of Microsoft 365, it enables organizations to connect people, data, and processes across secure digital workspaces. With Microsoft Copilot and SharePoint agents, users can create new sites with simple natural-language prompts, summarize pages, and uncover key insights from enterprise content. SharePoint combines intuitive templates, authoring support, and AI design tools to help teams rapidly build dynamic intranets and project hubs that reflect their brand identity. Each site is equipped with its own AI-powered agent, acting as a subject matter expert for context-specific information and document retrieval. SharePoint also simplifies complex business operations with automated workflows and intelligent document routing. Its advanced compliance, security, and identity management features ensure that sensitive information remains protected across the organization. Integration with Teams, Power Automate, and OneDrive allows users to collaborate in real time, co-author documents, and manage access effortlessly. The platform’s immersive content capabilities—including video, motion design, and multilingual support—enhance engagement and inclusivity. Trusted by millions worldwide, SharePoint helps enterprises unlock the full value of their content while advancing securely toward AI-driven productivity.

Intercom stands out as a premier customer service platform powered by AI, enabling businesses to deliver customized and efficient support across multiple communication channels. Founded in 2011, the company offers a diverse set of tools, including the Fin AI Agent, which provides immediate and accurate responses to customer inquiries at any time. Moreover, its platform features AI Copilot, which supports agents with real-time solutions, alongside AI Analyst, which offers critical insights and recommendations for customer support leadership. Serving over 25,000 organizations globally, including prominent companies like Atlassian, Amazon, and Microsoft, Intercom processes upwards of 500 million messages each month, greatly enhancing customer engagement and operational productivity. Headquartered in San Francisco, and with additional locations in Chicago, Dublin, Sydney, and London, Intercom is dedicated to the ongoing evolution of the customer service sector, ensuring they meet the changing demands of their clients. Their strong emphasis on innovation not only keeps them ahead in the industry but also fosters a culture of growth and adaptability. This commitment to progress is what sets Intercom apart as a leader in customer service solutions.

Effortlessly work together on online spreadsheets from any device in real-time, which boosts team efficiency. Establish a clear reference point for your data with easy sharing options and the ability to edit simultaneously. Improve your workflow by using comments for task assignments and keeping conversations lively. Tools like Smart Fill and formula suggestions help you analyze data faster and reduce errors. Quickly uncover insights by asking straightforward questions about your data. Sheets integrates seamlessly with other popular Google apps, optimizing your tasks. You can easily analyze data gathered through Google Forms in Sheets or incorporate your spreadsheet visuals into Google Slides and Docs. Moreover, you can respond to comments directly in Gmail and showcase your spreadsheets during Google Meet presentations, enhancing collaborative efforts. This seamless integration not only saves time but also significantly boosts productivity across all your projects, allowing for a more cohesive working environment. By leveraging these functionalities, teams can ensure that everyone stays on the same page and that their collective efforts yield better results.

Kustomer serves as a comprehensive platform for customer service, empowering brands to deliver outstanding experiences in a landscape that prioritizes customer satisfaction. It consolidates all customer data onto a unified timeline, enabling requests to be received from various sources while maintaining a single discussion thread. The platform's customizable interface facilitates the automation of repetitive tasks, simplifying the customer service process. By providing a complete view of customer interactions, Kustomer enhances the speed and relevance of conversations, reducing the need for redundant inquiries. Agents can seamlessly incorporate customer actions and purchase history from all relevant systems directly into the Kustomer timeline, ensuring that they engage in informed, actionable discussions without the hassle of toggling between different screens. Furthermore, both customers and agents can effortlessly transition between communication channels throughout their exchanges, truly embracing the concept of omnichannel interaction. This capability ensures that agents maintain the necessary context to effectively advance discussions, whether they are utilizing email, chat, voice calls, or social media platforms like Facebook Messenger. Ultimately, Kustomer transforms the customer service experience by making it more streamlined and responsive to the needs of both agents and customers.

PostgreSQL is a robust and well-established open-source object-relational database system that has been under continuous development for over thirty years, earning a strong reputation for its dependability, rich features, and exceptional performance. The official documentation provides thorough resources for both installation and usage, making it an essential reference for newcomers and seasoned users alike. Moreover, the vibrant open-source community supports numerous forums and platforms where enthusiasts can deepen their understanding of PostgreSQL, explore its capabilities, and discover job openings in the field. Participating in this community can greatly enrich your knowledge while strengthening your ties to the PostgreSQL network. Recently, the PostgreSQL Global Development Group revealed updates for all currently supported versions, including 15.1, 14.6, 13.9, 12.13, 11.18, and 10.23, which fix 25 bugs reported in recent months. It is important to note that this update represents the final release for PostgreSQL 10, which will no longer receive any security patches or bug fixes moving forward. Therefore, if you are still using PostgreSQL 10 in a production environment, it is strongly advised to organize an upgrade to a newer version to maintain support and security. Transitioning to a more recent version will not only help safeguard your data but also enable you to benefit from the latest features and enhancements introduced in newer updates. Furthermore, keeping your database system up-to-date can significantly improve overall performance and provide better compatibility with modern applications.