Top Tealium Customer Data Hub Alternatives

Maximizing the value of your first-party data is essential for success. D&B Connect offers a customizable master data management solution that is self-service and capable of scaling to meet your needs. With D&B Connect's suite of products, you can break down data silos and unify your information into one cohesive platform. Our extensive database, featuring hundreds of millions of records, allows for the enhancement, cleansing, and benchmarking of your data assets. This results in a unified source of truth that enables teams to make informed business decisions with confidence. When you utilize reliable data, you pave the way for growth while minimizing risks. A robust data foundation empowers your sales and marketing teams to effectively align territories by providing a comprehensive overview of account relationships. This not only reduces internal conflicts and misunderstandings stemming from inadequate or flawed data but also enhances segmentation and targeting efforts. Furthermore, it leads to improved personalization and the quality of leads generated from marketing efforts, ultimately boosting the accuracy of reporting and return on investment analysis as well. By integrating trusted data, your organization can position itself for sustainable success and strategic growth.

Your data warehouse serves as the definitive source of truth for customer information. Hightouch facilitates the transfer of this data to the essential tools your business utilizes. This integration ensures that your sales, marketing, customer success, and customer service teams can gain a comprehensive 360-degree perspective of each customer through the platforms they trust. By removing the hassle of repetitive data requests, Hightouch transforms data warehouses into actionable insights. Enhanced data can significantly propel growth, allowing for personalized marketing strategies across diverse channels like email, push notifications, advertisements, and social media. With Hightouch, you won't have to depend on engineering resources to make continuous improvements. Optimized data can lead to increased revenue streams, enabling you to target potential leads with tailored Product Qualified Lead (PQL) or Marketing Qualified Lead (MQL) models. A singular customer view can be effectively integrated with your CRM, ensuring that better data contributes to reducing churn rates. Your customer success CRMs should reflect a thorough understanding of your clientele, utilizing customer data to pinpoint those at risk of disengagement. Every piece of information resides within your data warehouse, and while analytics is an important starting point, Hightouch elevates it by enabling you to leverage SQL for seamless data synchronization across any SaaS platform. This operational capability allows your teams to make data-driven decisions in real time, enhancing overall business performance.

Twilio Segment's Customer Data Platform (CDP) equips businesses with the essential data infrastructure required to prioritize customer needs in all their strategic choices. By leveraging Twilio Segment, organizations can gather, consolidate, and direct their customer information to any desired system. With over 25,000 businesses utilizing Twilio Segment, they are empowered to make instantaneous decisions, boost their growth, and provide exceptional customer experiences. This makes Twilio Segment an indispensable tool for companies aiming to enhance their customer engagement and drive success.

To deliver outstanding customer experiences, it is essential to fully leverage customer data. Treasure Data's Enterprise Customer Data Platform integrates various forms of customer information from online, offline, and IoT sources, enabling businesses to uncover vital insights that foster growth. Just as musical notes may seem small yet hold immense potential, individual data points can reveal significant trends and opportunities. In essence, we stand out as an independent Customer Data Platform with a solid track record in resolving intricate data challenges faced by large organizations. Our platform boasts over 170 connectors compatible with any technology ecosystem, offering schema flexibility and the capability to handle diverse data types. With a focus on enterprise-level security, scalability, and sustainability, we empower you to harness customer data effectively, facilitating the creation of remarkable brand experiences on a large scale. Every interaction with customers, whether digital or physical, is meticulously recorded, allowing for comprehensive analysis of all brand engagements. This holistic approach helps businesses fine-tune their strategies and enhances overall customer satisfaction.

Mortar seamlessly integrates your scattered data, providing a cohesive perspective of your business which enables you to make more informed marketing and strategic choices. 1. Gain the ability to observe and interact with a consolidated view of your clientele, boosting engagement and conversion rates. 2. Enhance brand credibility through effective customer segmentation and robust data governance practices. 3. Bring together your data to create a singular, precise representation of your customers. 4. Equip various teams with the benefits of consolidated data. With Mortar, you can now delve into the behavioral patterns of your customers using advanced behavioral and predictive analytics, all presented in an intuitive dashboard that simplifies your insights. Additionally, this comprehensive approach helps you to identify trends and make proactive adjustments to your strategies.

Established in 2011 as a pioneer among mobile measurement partners (MMPs), Kochava now enables marketers to measure what matters across all devices, channels, and platforms. Leverage advanced multi-touch attribution, next-gen marketing mix modeling, and continuous incremental measurement techniques to cultivate growth strategies that are both data-driven and privacy preserving. Gain insights into which cross-channel strategies effectively enhance customer acquisition and retention. The platform boasts essential features such as comprehensive app attribution and analytics, cost data aggregation, deep linking, marketing data management, ETL support, ad fraud detection & prevention, and a professional consulting services team. Kochava’s extensive library of software development kits (SDKs) ensures seamless measurement support across mobile, connected TVs, web, gaming platforms, and other connected devices. With integrated solutions, clients can effortlessly activate and evaluate their campaigns on platforms like Google Ads, Meta, Apple Search Ads, X, Snap, Roku, LG Ads, Amazon Ads, NBCUniversal, TikTok for Business, Yahoo, and a multitude of additional ad networks, CTV platforms, and major publishers. With a culture of customer-driven innovation, dedication to data security, and the most powerful tools in the ecosystem, Kochava is trusted by top brands to harness their data for growth. Headquartered in Sandpoint, ID, the company has offices globally.

Adverity serves as a comprehensive data platform designed to streamline the processes of connecting, transforming, governing, and leveraging data on a large scale. It offers an effortless solution for users to obtain their data in the desired format, at the preferred time, and through the most convenient channels. This platform allows organizations to merge various data streams, including sales, finance, marketing, and advertising, into a unified source that accurately reflects their business performance. With its automated connections to numerous data sources and destinations, exceptional data transformation capabilities, and robust governance tools, Adverity stands out as the most efficient means to access and manage data precisely as needed. By simplifying these complex processes, it empowers businesses to make informed decisions based on reliable insights.

Plauti is a data management solution that integrates natively with Salesforce, allowing businesses to handle data with precision and confidence. Whether it’s verifying records, eliminating duplicates, or automating assignment, Plauti ensures that your data is always reliable and ready to drive decisions. The platform supports scalable, enterprise-level processes, making it easy to manage large datasets without losing control. With features like no-code customization and powerful data orchestration, Plauti enables businesses to streamline their workflows and maintain data consistency across teams, ultimately enhancing customer engagement and operational efficiency.

CustomerLabs CDP is a digital marketing solution hosted in the cloud, designed to assist agencies, SaaS providers, and Ecommerce marketers in tracking, identifying, segmenting, synchronizing, and analyzing customer data effectively. This platform empowers marketers to craft personalized campaigns that span various channels without needing assistance from developers. You can gather and monitor customer information from diverse sources such as your website, apps, CRM, email, service platforms, and offline interactions. With identity resolution capabilities, it enables you to connect anonymous users across different platforms, providing a comprehensive 360-degree insight into your customers. Additionally, you can create targeted customer segments based on behavior, demographics, and user characteristics to facilitate timely messaging across multiple channels. Furthermore, this customer data can be effortlessly integrated with your current marketing tools, including Google Analytics and Google AdWords, enhancing your overall marketing strategy. With CustomerLabs CDP, you can ensure the accuracy of your customer data, ultimately supporting and informing your marketing choices more effectively. As a result, your marketing efforts can become more focused and successful, leading to improved customer engagement and satisfaction.

Introducing a cutting-edge analytics platform designed specifically for sectors that prioritize the safeguarding of sensitive data. With Piwik PRO, you can track user engagement even in highly secure settings, all while ensuring compliance with privacy regulations, whether you choose an on-premises installation or a cloud-based solution. It guarantees adherence to global privacy and security standards, simplifying the process of navigating stringent data protection laws. This includes compliance with a variety of regulations from the United States and Europe, such as GDPR and HIPAA, as well as specific legislation from countries like China and Russia. Piwik PRO ensures that you maintain full ownership of your data, as none is sent to external servers or third parties, regardless of whether you utilize the On-Premises or Cloud option. By harnessing the capabilities of the Piwik PRO Analytics Suite, you can integrate data from multiple sources to construct accurate customer profiles and analyze user behavior in remarkable detail. This integration allows for seamless inclusion of first-party data from diverse origins such as web analytics, your organization's CRM, offline datasets (including CSV files), forms, and more. This comprehensive strategy provides a deep understanding of your customers' behavior trends, which is crucial for tailored marketing efforts. Ultimately, Piwik PRO equips you to make well-informed decisions backed by extensive insights into your audience, enhancing your overall strategic approach.

Your customer data serves as a valuable resource for initiating high-impact marketing campaigns. Equip your team with essential tools that enable quick and autonomous audience segmentation, leveraging the most reliable customer information available. A user-friendly drag-and-drop interface for self-service journey orchestration is specifically designed to enhance the speed and precision of marketing efforts. As your campaign gains traction, you can swiftly pinpoint the most effective strategies, far quicker than before. GrowthLoop's array of generative tools is tailored to help you adapt to this accelerated pace, ensuring your creative team is well-supported with uniquely tailored content for any channel or customer journey. Moreover, GrowthLoop empowers organizations to implement intelligent, personalized campaigns with remarkable speed. Activate initiatives across your current systems and channels to fully harness your existing marketing technology investments. By merging data from various sources, you can establish a singular truth source, which ultimately boosts the accuracy and speed of your campaigns. This streamlined approach not only enhances campaign effectiveness but also fosters deeper connections with your audience.

Lytics is a cutting-edge customer-data platform tailored for marketers that leverages first-party data to gain insights into customer preferences. By utilizing a sophisticated decision engine powered by machine learning, Lytics effectively interprets the needs of your audience. This capability enables marketers to send out timely and relevant communications through various channels. With the assistance of Lytics AI, you can pinpoint specific strategies that can enhance your results and boost your return on investment. Engage your customers with messages and campaigns that are personalized to fit their unique requirements. Furthermore, optimize your marketing efforts by employing predictive strategies that are informed by actual customer behavior rather than mere assumptions. By adopting this approach, you can significantly enhance customer satisfaction and drive better business outcomes.

Transform the effectiveness of your omnichannel media efforts by leveraging cutting-edge identity-centric marketing innovations. TruAudience™ provides a robust marketing and measurement framework powered by data, featuring a wide array of privacy-conscious identity resolution, data enhancement, audience targeting, and advanced analytics solutions. Enhance your data strategy with a comprehensive identity source that enables seamless engagement with audiences across all marketing channels. Regularly evaluate and improve the impact of your marketing investments to optimize returns. TruAudience connects your data, teams, and marketing platforms through a cohesive identity graph, resulting in enhanced outcomes. This integration facilitates more accurate audience targeting and personalized engagement across both paid and owned media channels. Reallocate your media budget effectively, redefine your audience segments, and optimize creative and publisher placements to better meet your marketing objectives. In doing so, you can harness these advanced tools to propel your marketing strategy to new heights of both efficiency and effectiveness, ultimately leading to a more successful campaign. Embracing this innovative approach can significantly transform how you engage with your audience.

Snowplow serves as a premier data collection platform tailored specifically for Data Teams. It enables you to gather comprehensive and high-quality data across all your products and platforms, ensuring that your information is readily accessible and sent to your selected data warehouse. This seamless integration facilitates the merging of various data sets, enhancing your capabilities in BI tools, custom reporting, or machine learning applications. Operating within your chosen cloud environment, either AWS or GCP, the Snowplow pipeline grants you full control over your data. Moreover, with Snowplow, you can pose and resolve any inquiries pertinent to your business or specific use case through the tools you prefer, making it a versatile solution for data-driven decision-making. Ultimately, this flexibility empowers organizations to derive meaningful insights while maintaining data sovereignty.

To gain a comprehensive understanding of your audience, the first step is to utilize the vast amounts of data produced by your various media, events, and subscription offerings. By aggregating this data, you can create a cohesive view of your audience, which will ultimately enhance your financial opportunities. A thorough understanding of audience engagement enables you to track data more efficiently, leading to better-informed marketing decisions. Omeda allows you to design innovative products and platforms, starting with clearly defined audience segments and objectives. Additionally, we integrate smoothly with your key Adtech and CRM solutions. By executing strategies across your owned and operated brands and expanding audience engagement through omnichannel efforts, you can increase revenue and improve yield. Omeda is committed to tackling all your data-related inquiries and business obstacles, even during the late-night hours. Our dedicated support team is available 24/7 to provide outstanding service and enhance your overall experience, ensuring that you feel supported throughout your audience engagement journey. In this way, you can focus on growth while we handle the complexities of data management.

MetaRouter collects user interactions from applications or websites and directs them to various third-party tools. Additionally, it consolidates data into a single location for efficient storage and analysis. With just one snippet (utilizing analytics.js), marketers can easily manage the addition or removal of tools via a user-friendly interface, following the initial setup for event tracking. This streamlined process enhances data management and allows for greater flexibility in marketing strategies.

Resulticks empowers brands to utilize data-driven communication strategies that target specific audiences and guides business decisions through its renowned, AI-powered big data cloud platform. By utilizing a groundbreaking customer data blockchain, Resulticks unlocks immense possibilities for digital transformation, delivering a holistic 360° view of the customer through effective data unification and synchronized omnichannel engagement. This platform is fully integrated and designed for scalability, merging a powerful audience data platform with authentic omnichannel orchestration and state-of-the-art analytics in a user-friendly, flexible solution that produces measurable business results through personalized, real-time interactions. Going beyond mere data integration, Resulticks' omnichannel audience data management platform acts as a scalable engine that transforms, enhances, and activates big data for creating cohesive, real-time customer profiles, allowing for sophisticated segmentation and customized experiences. By optimizing data management processes, Resulticks enables brands to swiftly adapt to the evolving needs and preferences of their customers, ensuring a more responsive and engaging approach to marketing. Ultimately, this innovative platform positions brands to thrive in an increasingly competitive landscape, fostering deeper connections with their audience.

Senzing® offers a cutting-edge entity resolution API software that stands out for its affordability, user-friendliness, and powerful data matching and relationship detection features. With this software, you can seamlessly and automatically identify and resolve records concerning individuals, organizations, and their connections in real time as fresh data enters the system. The comprehensive and highly precise insights provided by Senzing can help lower operational costs while simultaneously opening up avenues for new revenue streams. Senzing's libraries are versatile and can be implemented on-site or in cloud environments, tailored to fit your specific architectural and environmental needs. Importantly, all data remains within your own system and is never transmitted to Senzing, Inc. The software requires very little data preparation, eliminating the need for tuning, training, or specialized entity resolution experts. Additionally, a complimentary proof of concept can be executed in approximately six hours on either AWS or bare metal, and you can experiment with the Senzing API for free on up to 100,000 records. This makes it an attractive option for businesses looking to enhance their data management capabilities without significant upfront investment.

We prioritize the security of data while ensuring it remains easily accessible for organizations. The Safe Haven platform not only boosts customer insights but also enables extensive engagement and cultivates innovative avenues for business growth. Tailored for modern enterprises, our solution provides thorough control over how data is accessed and utilized through advanced software for identity management, activation, and collaboration. By effectively managing data access, businesses can reveal critical insights and enhance revenue, all while maintaining stringent regulations on data usage. Our platform allows for seamless connections with target audiences across diverse channels, platforms, publishers, or networks, while securely managing data transitions between identity domains to improve results. Additionally, we protect customer information with state-of-the-art privacy technologies and advanced methods that minimize data movement, yet still facilitate insightful analysis. This approach not only empowers businesses to excel in a data-driven environment but also ensures adherence to the highest data protection standards, fostering trust and reliability in their operations. Ultimately, our commitment to secure and efficient data management equips businesses with the tools they need to succeed in an increasingly competitive landscape.

Hive Marketing Cloud: A Hub for Customer Engagement and Insights Founded in 2010, Hive Marketing Cloud operates as a private entity, concentrating on the Travel, Insurance, and Retail industries. This innovative platform allows brands to efficiently connect with and convert their target audiences on a grand scale by implementing highly tailored and sophisticated multi-channel marketing strategies from a cohesive system, utilizing all available data to improve customer interactions. Through Hive, users are able to extract significant data insights, evaluate customer lifetime value, create segments based on recency, frequency, and monetary value (RFM), automate customer journeys, and analyze engagement and outcomes, offering insights that go beyond simple clicks and opens. Moreover, Hive's extensive suite of tools empowers businesses to build stronger relationships with their customers through informed decision-making, ultimately driving greater marketing efficiency and increasing customer satisfaction. By harnessing the power of data, companies can continuously refine their strategies to meet evolving customer needs.

Algonomy combines a robust real-time customer data and analytics platform with extensive global retail knowledge. This integration allows for the accurate alignment of demand and supply, while also providing customers with relevant experiences tailored to their journey, ensuring quick market responsiveness and immediate returns on investment for businesses. In today's digital landscape, effective decision-making has become more critical than mere data collection. Savvy consumers now seek personalized interactions and more meaningful experiences from brands. As a result, businesses are challenged to swiftly balance the dual objectives of maximizing short-term revenue and enhancing long-term customer loyalty. Algonomy simplifies this complex dynamic by offering AI-driven actionable insights alongside specialized analytics. Born from the collaboration of Manthan, a leader in cloud analytics, and RichRelevance, a pioneer in experience personalization, Algonomy empowers retailers to significantly enhance their digital capabilities. With this innovative partnership, the potential for retailers to thrive in a competitive market has never been greater.

K2View is committed to empowering enterprises to fully utilize their data for enhanced agility and innovation. Our Data Product Platform facilitates this by generating and overseeing a reliable dataset for each business entity as needed and in real-time. This dataset remains continuously aligned with its original sources, adjusts seamlessly to changes, and is readily available to all authorized users. We support a variety of operational applications, such as customer 360, data masking, test data management, data migration, and the modernization of legacy applications, enabling businesses to achieve their goals in half the time and at a fraction of the cost compared to other solutions. Additionally, our approach ensures that organizations can swiftly adapt to evolving market demands while maintaining data integrity and security.

Utilizing your contemporary data warehouse can significantly enhance customer interaction and facilitate cross-channel marketing strategies. This approach unlocks fresh potential for delivering personalized, timely, and pertinent communications that yield tangible outcomes. It's essential to leverage all available data, rather than limiting yourself to what has been transferred to your cloud marketing platform. By minimizing unnecessary expenditures, you can increase the volume of messages sent across various channels. MessageGears retains your data in its original format, which allows access to a comprehensive suite of enterprise marketing tools at a significantly lower price compared to conventional marketing clouds. The segmenting feature of MessageGears merges the convenience of a drag-and-drop segment creator with an exceptionally swift segmentation engine that matches the speed of your data warehouse. Furthermore, MessageGears Message empowers you to utilize any accessible data, regardless of format, to tailor messages for each individual customer, achieving a level of personalization that surpasses what other email marketing services offer. This level of adaptability and efficiency ensures that your marketing efforts are not only impactful but also resonate deeply with your target audience.

You can harness your data in real-time to enhance marketing automation and retention strategies. This involves utilizing automation, personalization, and business intelligence support to maximize effectiveness. All of your data can be effortlessly integrated and accessed from a single platform, allowing for its application in various business contexts. This capability enables companies to develop exceptional products. Solitics consolidates your data and equips you with optimal utilization tools for various purposes. With Solitics, you can streamline automation, enhance personalization, and improve product features. Marketing automation facilitates automated customer journeys tailored to the insights drawn from your data. Additionally, you can create personalized interactions across all marketing channels, ensuring a cohesive experience. Automated assessments of conversion rates and retention metrics can be performed, enabling machine-driven decisions. This technology is applicable across multiple sectors, including gaming, trading, eCommerce, and B2C brands, making it versatile for various marketing teams. With top-tier attribution capabilities, you can evaluate the impact of campaigns on revenue across all marketing channels, utilizing data that is continuously streamed from backend sources for real-time insights. By leveraging these tools, businesses can significantly enhance their overall marketing effectiveness.

Integrate your data effectively, categorize your audience, deliver smooth experiences, and easily monitor your performance. The use of no-code integrations enables you to consolidate data from various sectors like finance, marketing, sales, support, and product into a unified customer profile. This consolidation highlights the actions that hold the greatest significance for your business. Audience segmentation is an invaluable strategy that empowers you to reach targeted groups based on a mix of demographic, firmographic, behavioral, and transactional data. Crafting the right message for the appropriate individual at the ideal moment is crucial. Delivering hyper-personalized omnichannel experiences that resonate with your audience throughout the entire customer journey offers a unique opportunity for engagement. Intelligent automation can create interactions that feel genuinely human, enhancing the overall experience. Data should simplify decision-making rather than complicate it. With the aid of visual analytics and insightful reports, your entire team can engage in data-driven decisions, while tailored dashboards ensure you remain focused on your objectives. Ultimately, embracing a data-centric approach is essential for fostering growth and enhancing customer relationships.

Mediarithmics stands out as a cutting-edge Customer Data Platform that enables large organizations to revamp their growth strategies by revolutionizing consumer engagement on a massive scale. Our platform provides capabilities for real-time marketing personalization, supports audience monetization without relying on cookies, and encourages adaptable data collaboration, all through a unified technological framework. By dismantling data silos within your organization, we empower marketing, monetization, product, and data teams to harness insights efficiently, thereby improving the overall customer experience. This comprehensive strategy guarantees that every element of consumer interaction is fine-tuned for optimal effectiveness. Ultimately, our solution not only drives growth but also fosters deeper connections between brands and their customers.

An all-encompassing eCommerce tracking plugin featuring extensive event coverage, compatibility solutions, and specialized support is currently offered. In addition, a streamlined, self-hosted cookie and consent banner is designed to integrate flawlessly with Google Consent Mode v2, presenting an economical server GTM hosting option that is enhanced by powerful extensions. Services such as tracking audits, complete installations, and tailored setups are available to cater to various requirements. Users can opt for either a bottom bar or a central modal view to improve the user experience on their websites. To maintain compliance, an opaque “wall” can be implemented to limit user interactions until proper consent is acquired. By utilizing native features of Google Tag Manager's consent mode, including the consent overview and additional consent checks, all tags can be ensured to adhere to the defined policy. Users have comprehensive control over each item in the consent list, allowing them to set default values and determine whether consent is obligatory. Moreover, a settings view accessible through a link in the page footer enables users to select each consent type required individually, providing enhanced flexibility and user interaction. This customization not only builds trust with users but also ensures compliance with ever-changing privacy regulations, ultimately creating a more transparent and user-friendly environment. Such features reflect a growing emphasis on user rights and data protection in the digital landscape.

ONEcount is a comprehensive customer-data platform (CDP) that merges an all-encompassing Marketing Activation Platform with a seamlessly integrated technology stack. With its extensive background in identity resolution, data amalgamation, and sophisticated identification and targeting mechanisms, ONEcount optimizes the technology ecosystem, making it easier to manage. The platform offers a variety of features, including consolidated dashboards, visualizations that span multiple tactics, secure third-party data feeds, an ETL engine, and integrated email marketing functionalities. Additionally, it boasts advertising integrations, single sign-on features, and social media capabilities, along with numerous other tools designed to enhance cross-selling and upselling strategies, boost sales, and facilitate personalized one-on-one communication with customers. Moreover, its user-friendly interface ensures that businesses can quickly adapt and utilize its extensive capabilities to achieve their marketing objectives effectively.

The Skypoint AI Platform is a powerful solution for data and artificial intelligence, specifically designed for highly regulated industries like healthcare, finance, and government, enabling seamless data integration with advanced AI-driven automation. Built on an adaptable data lakehouse framework, this platform combines structured and unstructured data into a cohesive source of truth, all while maintaining a strong focus on governance, security, and compliance. Offering a wide array of AI capabilities, it includes business intelligence tools, AI agents, and collaborative resources that empower organizations to enhance their operational efficiency and improve decision-making processes. By leveraging complex AI systems that integrate specialized language models, retrieval systems, and external data sources, Skypoint delivers tailored, intelligent solutions that effectively tackle specific challenges faced by various industries. Moreover, its forward-thinking design allows organizations to remain agile in response to changing regulatory landscapes, thereby optimizing both productivity and insights. As a result, the Skypoint AI Platform not only addresses immediate needs but also fosters long-term strategic growth for businesses navigating complex environments.

ZEPIC is an advanced Customer Engagement Platform that leverages AI to offer tailor-made customer interactions at every stage of the customer journey. At the heart of this platform lies Zenie AI, which consolidates data, automates multi-channel campaigns, and generates actionable insights to empower marketers in their efforts. With its integrated Customer Data Platform (CDP), ZEPIC provides a comprehensive view of customers, facilitating smart audience segmentation and activation across diverse channels. The platform's user-friendly, award-winning interface enables businesses of all sizes to design impactful marketing campaigns without requiring extensive technical skills. This capability not only streamlines marketing efforts but also significantly boosts the potential for business expansion. Moreover, by focusing on personalization, ZEPIC helps brands forge stronger connections with their audiences.