What is TeamViewer?
TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.
Pricing
1 Licensed User
1 Concurrent connection (channel)
3 Managed devices
Unlimited devices to connect from
3 Computers to connect to (add-on available)
3 Concurrent sessions (in tabs) per concurrent connection
Company Facts
Product Details
Product Details
TeamViewer Categories and Features
Web Conferencing Software
Video Conferencing Software
Remote Work Software
Remote Support Software
Remote Desktop Software
Meeting Software
IT Management Software
Collaboration Software
More TeamViewer Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very cool and impressive with remote support
Date: Feb 15 2021SummaryMost convenient with remote access and control.
Efficiency with presentations.
Faster to transfer files and documents.PositiveVery impressive and excellent with remote support.
24/7 customer support.
Most convenient with screen share and presentations of ideas.NegativeVery consistent and more convenient with remote access.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
An effective tool for helpdesk and remote assistance.
Date: Jun 28 2021SummaryTeamViewer can be used to safely connect with the end customer for effective remote assistance over the internet.
Positive- The end user can easily provide access to the helpdesk on the other end.
- It pretty easy to use and anyone can use it.
- It offers fast file transfers and lag free remote assistance.Negative- It requires a fast internet to function.
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- It does not support high resolution. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Teamviewer: cross-platform remote control
Date: Mar 16 2021SummaryThe main attraction of TeamViewer is precisely the core of the application, the function of managing computers remotely, not only to cover the area of multimedia content management, but also everything that involves computer maintenance. The ID system offered by TeamViewer ensures that the information is kept secure and encrypted, with the computer administrator deciding whether or not to accept the maintenance guest, thus demonstrating a clear transparency from the very beginning.
PositiveThe platform focuses on client-user communication, so during maintenance sessions the client can review what we do and feel confident with the work. In any case, if it is necessary to opt for video calls to communicate live with the clientele, it is completely possible. The installation of teamviewer is secure and fast, so we recommend it for emergencies that require immediate revisions. The platform shows high levels of configurability for augmented reality support sessions, which TeamViewer is pioneering, and does not require an Internet connection to perform.
NegativeThere are times when the passwords that the client chooses to use to enter maintenance do not work, i.e. the platform does not interpret them correctly, resulting in errors. This problem is solved automatically shortly after the first access denied notice, as if the platform is taking time to process this information.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use remote control software.
Date: Sep 28 2021SummaryTeamViewer is a versatile tool that can be used for various purposes like remote assistance, screen sharing and online meeting.
Positive1. The screen visibility remains clear during screen sharing despite bandwidth fluctuations.
2. The set-up of the software simple and quick.
3. It is available on all the platforms like Mac, windows and Linux including Mobile.
4. It can be used freely for personal use.Negative1. The price of the license is a bit costly. Other than that, TeamViewer does not have any con or downside.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simple cost for many features
Date: Dec 09 2021SummaryI am able to remotely manage servers from my desk. This saves me time and I am sure that the connection is secure. For the price that we pay, I would expect fewer features than what we get. All around TeamViewer is a great product.
PositiveI really like that I can have unattended access to all my servers. That way I can make updates to my desk in real-time. Login seems to be very secure and quick to connect.
NegativeSupport in persons sometimes can be had to get quickly, but TeamViewer's resource documents seems to answer most questions.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Most fabulous with screen and fast to transfer large files.
Date: Feb 17 2021SummaryFabulous and very convenient with file transfer.
Screen share made presenting ideas easy.
Reliable with video conferencing.PositiveFast to transfer large files and documents.
Access of multiple devices remotely from mobile,laptop, desktop.
Fabulous with remote control and assistance to colleagues.NegativeGreat tool although when the internet is down the session ends.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
TeamViewer is an excellent platform for fast remote team management
Date: Mar 22 2021SummaryTeamViewer is quite stable in its handling and has always shown us the connection without any problem. There is no need to log off if I am going to shut down the computer, it is handled immediately, even if we have to log on again. Previously we could not help our users 100% but with TeamViewer all that changed, it has allowed us to manipulate their computer from our server in case the client does not show improvement in their errors instead of having a tedious and confusing conversation over the phone or email.
PositiveTeamViewer is the best tool for all our online meetings. It has remained in the top 1 since we realized the integration they have to MS Outlook and that it is very easy to use. Being web-based it allows us to get ahead in its handling. It does have limitations at times, but it handles very well.
NegativeIt only allows us a unique login in our computer, that gives us several cons because if we connect in another computer it forgets this connection and it is tedious to be always opening the account. When we configure proxy servers the connection drops almost instantly, they should update integrations with proxies and DNS.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great tool to get connected with team and consumers
Date: Oct 01 2021SummaryCertainly utilise the product in the event that you need to interface with your clients rapidly to help on their machine We're ready to associate with a client's machine rapidly and effectively to analyze issues or disclose how to accomplish something that they didn't comprehend previously. It's made a few discussions in Support a lot speedier and afterward permitted us to continue on to another client. It is basically a best software from my point of view and still it is underrated. I strongly recommend you to use this and make your favourite.
PositiveI literally love this software because it has a free choice. TeamViewer is so natural to utilize in any event, for beginner PC clients. I have it introduced on each PC and cell phone I own. You're ready to sign into far off gadgets or offer your screen with different clients. You can visit during a distant meeting, just as utilize a whiteboard or offer documents.
NegativeIt makes an inconceivable Showing with remote access and control.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
TeamViewer: Remote access and support
Date: Mar 19 2021SummaryThe platform is suitable for everyone, it is not necessary to have extensive computer knowledge to use its functionalities. These have been designed and made available to its users in a clear and concise manner. It does not require installation because its functions are available through its web page and can be used from any server, this greatly increased the productivity of work in terms of technical assistance, thus solving all the problems we had with the company's servers and that of the customers without the need to go to them.
PositiveAllows to perform preventive and corrective maintenance remotely avoiding any type of error or inconvenience within the entity, allows to make backup copies of information or files from one server to another server or mobile device. Maximizes the productivity of the workforce remotely.
NegativeRequires an optimal Internet connection and high bandwidth to allow smooth and uninterrupted work. TeamViewer is only free when used for non-commercial purposes, the platform monitors and reports activity logs. If this type of use is detected, the subscription will be cancelled and the company is obliged to pay the license fee for continued use.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A+
Date: Feb 22 2021SummaryTeamViewer has made it simple to access (and to allow access) to remote computers and networks. Troubleshooting, file transfer, and maintenance all in one place makes it seamless.
PositiveTeamViewer has been a game changer for our tech support team. Easy access to all of our networks and hardware.
NegativeFor free/trial software, this is top notch. No issues experienced.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
TeamViewer your unconditional ally
Date: Mar 19 2021SummaryOf its most outstanding peculiarities is the versatility to be available in most platform, allows us to connect to the computer from a mobile, or the fast transfer of files between computers totally safe because it allows to see who has connected at the time and one is who gives permission to the other person to connect, thus avoiding unwanted intrusion. We often needed to go and access our work servers to verify some data with this platform there is no need to go to the entity and in turn we provide our customers with the right information or management. Considering all this and everything else discussed it was the best way to improve effectiveness.
PositiveIts most striking feature is its speed to access the computer of our consultants or customers remotely and securely, thus helping to solve the problem you are experiencing at the time, it is very simple to connect from one computer to another facilitating the transfer of files without problems.
NegativeWe can not use the program if there is no internet connection because if the connection is lost the remote assistance is terminated, the free version limits the connection to two computers only. The free personal version is very efficient, but the enterprise version is very expensive.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Efficiency in accessing and controlling computers remotely
Date: Jun 21 2021SummaryIt is a remarkable program that has provided us with an improved mechanism to support and collaborate remotely with colleagues and potential clients efficiently. It has features that facilitate communication between users, file sharing during remote sessions, and effective remote computer control. It is effortless to access and control computers when you have such a program.
PositiveI like how easy and fast it is to access and control computers remotely when using TeamViewer. It has a friendly and straightforward user interface and provides everything you need to collaborate with colleagues and provide remote support to clients without having to be in the same place, and is complemented by chat and file transfer features that make it even more appealing.
NegativeFile transfer is significantly affected when the bandwidth is not stable enough; but, I can't find anything else to dislike about this program.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Perfect remote connection with all my colleagues in my work area.
Date: Feb 04 2021SummaryI find my overall experience with TeamViewer to be quite good due to the very stable remote connection it has provided. The file transaction system is a feature that could be improved and it has not affected my performance so much on this platform. Thanks to TeamViewer I have been able to connect with my co-workers immediately, and with impressive fluency. I'm very grateful to TeamViewer for speeding up and facilitating remote work. Currently in the conditions that the world is facing due to the COVID-19 pandemic, TeamViewer has served a lot within our work area, because we have been able to work remotely, without having to leave home.
PositiveWe currently use TeamViewer in our company as the main application to connect remotely and facilitate remote work. What I like most about this platform is that it offers me great video quality and fluency in remote management, this allows me to be able to use any computer without any problem, remotely. In addition, I really like TeamViewer because it allows me to connect remotely without having to do a long process or access a link, just use an ID and password, and immediately I will be connected remotely.
Another feature that I like about TeamViewer is its application for mobile phones, since I can control my computer in just an instant from my cell phone, and with a compact but quite comfortable design.NegativeThe only thing I didn't like about TeamViewer is the file transaction system. During each remote connection that I make with this platform, the option to share files, receive and send files appears, however, this system of sending and receiving files is very slow, causing each file to take too long to be sent to your recipient or the other person on the remote connection. I think this file transaction system should be optimized immediately for a better user experience.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Teamviewer as a reliable and versatile product
Date: Jul 30 2021SummaryOverall, it is the best software for scheduling calls and meetings with our partners and customers thanks to the excellent audio and video quality that Teamviewer offers from the moment it is installed. It is very easy to use and the learning curve is very intuitive and easy to master. The screen sharing tool is the best feature it offers for when we need to control another PC remotely.
PositiveFrom the start, Teamviewer offers the best quality and video that a video conferencing program can offer on the market. It also gives us an excellent option to present and share any file without losing connection speed. The connection is excellent, it has a 0% error when blocking speech.
NegativeThe only flaw Teamviewer has is that if you have to restart the program because of some inconvenience it crashes and loses the connection which causes it not to connect and you have to completely restart the computer, they should fix that part.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Cross-platform remote access tool.
Date: Aug 26 2021SummaryOverall, Team Viewer provides uninterrupted remote access and file sharing along with quality audio and video transmission during with low speed internet. The downside is the pricing of the software.
Positive- Team Viewer provides uninterrupted remote access even on slow internet connection.
- The algorithm works great in maintaining audio and video quality while disturbances.
- Files can be shared natively.
- It is available on all the platforms.Negative- The biggest con is the pricing that Team Viewer offers, which is more expensive than other remote access tools.
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- The mobile version of the software is quite buggy. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very effective to connect remotely and access files from anywhere.
Date: Feb 17 2021SummaryVideo conferencing allow efficiency to hold meetings.
Faster to transfer large files and documents
Superb user interface.PositiveFaster to connect to different devices and access files.
Very efficient with remote control.
Easy to get support from IT support staff faster.NegativeGreat and most convenient with remote control and ease of use.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
On demand remote-assistance tool.
Date: Aug 31 2021SummaryOverall, TeamViewer is a great tool for providing remote assistance anywhere. The connections stay secure and stable throughout the session.
Positive- TeamViewer has a simple user interface for the convenience of the end user.
- Connection process between the systems is seamless, providing a smooth environment to assist remotely.
- There are no delays or latency in either video or audio during the connection.Negative- The client and the end user has to have same version for a successful connection, if not, they are not compatible.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Control any system from anywhere.
Date: Nov 23 2021SummaryOverall, TeamViewer allows end to end remote control features with an optimized performance throughout the remote control session. It is easy to use and set and can be used by anyone.
Positive- TeamViewer is the best remote control application available in terms of quality of features.
- The remote control sessions are lag free and and allows allows for audio/video communication.
- Installing, configuring the software and taking or giving access to the system is a piece of cake.Negative- Sometimes it consumes a lot of RAM while running and create heating issues.
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- The mobile version of the application is quite buggy. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My Experience With TeamViewer
Date: Mar 01 2021SummaryRemote access and collaboration has been east thanks to the capabilities of TeamViewer. It is one tool that never compromises on delivery.
PositiveTeamViewer is affordable and easy to setup.
The tool is rich with great features, i.e., collaboration and remote access capabilities.
Using the tool is also easy.NegativeTeamViewer has always been great and none of its features has ever malfunctioned.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I don't know of a better remote computer access and control platform
Date: Apr 26 2021SummaryI have been able to access colleagues' and clients' computers with ease and provide remote assistance to others efficiently when the need arises using this tool; the only thing I have needed to know is the device ID and password, which are in plain sight when the application is launched. As we have discovered more features, I have been able to get more out of this tool with my workgroup. It is worthwhile, has many tools, and connects to other computers for the purpose of remote support and collaboration quick and easy.
PositiveIt is the best tool I have used to provide remote support quickly and efficiently when the need arises, no matter where I am at the time. It works excellently from any device with internet access. Its ability to access computers, control them, use the console, transfer files, communicate in real-time through its messaging, etc., makes remote support simpler and more effective.
NegativeSetting it up has not been an easy task, and it has taken us a while to find and understand various functions to execute them efficiently.
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