What is TicketSearch?

TicketSearch equips organizations, regardless of their size, with comprehensive tools and assistance essential for selling tickets, registering attendees, organizing workshops and merchandise, processing donations, and nurturing customer relationships. The platform features two service tiers: a standard edition that caters to all organizations and an enterprise version that includes enhanced offerings such as marketing services, phone sales, and extra customer support. Additionally, TicketSearch presents a personalized box office solution that can be specifically designed to meet the unique requirements of your team. From overseeing ticket inventory to generating daily revenue reports and setting up events, TicketSearch covers every aspect of ticket management. Services such as virtual phone sales, ticket distribution, and the mailing of patron packages are also part of the offerings. To facilitate a smooth integration with your team, each account is assigned a dedicated sales and customer support representative who is committed to your success. This ensures that you have continuous support and guidance as you utilize TicketSearch's extensive features.

Pricing

Price Overview:
Pricing varies by region. Reach out to our sales team to explore standard and enterprise solutions.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, TicketSearch provides an API

Screenshots and Video

Company Facts

Company Name:
TicketSearch
Date Founded:
2020
Company Location:
United States
Company Website:
ticketsearch.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TicketSearch Categories and Features

Venue Management Software

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Event Management Software

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Event Booking Software

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

TicketSearch Customer Reviews

Write a Review
  • Reviewer Name: Marie P.
    Position: Administrator
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dynamic Marketing and Integrations!

    Date: Feb 09 2024
    Summary

    We're pleased with our investment in TicketSearch. We have a deeper understanding of our customers and able to customize the marketing more effectively.

    Positive

    We bought into TicketSearch because of the marketing integrations. We were easily able to connect our existing MailChimp account, to streamline communications. Through the system, we've set up automatic reminder emails and a post-event survey, which provide valuable metrics to enhance the customer journey. And, it saves me time, because I can setup all of the reminders when I setup the event instead of scrambling to get communications out later.

    Negative

    The system is so powerful, that it takes a little time to learn how to maximize all the bells and whistles. Make sure you set aside some time to really explore the connections, so you can get the most from the TicketSearch platform.

    Read More...
  • Reviewer Name: Bridget W.
    Position: Volunteer Event Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Outstanding Support and Features

    Date: Mar 27 2024
    Summary

    From my experience as a volunteer event manager, I can tell this is a really powerful platform. I would definitely recommend its use for larger organizations that can maximize its productivity.

    Positive

    I'm a volunteer event manager for a non-profit organization. We partnered with TicketSearch to take registrations for our events. It collects all the information we need and more. We're able to ask for t-shirt size, meal requests, and other information to build a donor profile. I also like that I can automate post-event surveys, which makes my life easier.

    Negative

    It took me a little while to figure out all of the bells and whistles. But, the support team is really fantastic. Every time that I called or emailed with a question, they responded right away.

    Read More...
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