What is TicketPeak?

TicketPeak is a cloud-driven software solution designed for ticketing and event management, streamlining the ticket sales process for event organizers. This platform enables users to buy tickets conveniently online from both mobile devices and desktop computers. Among its features are Class and Workshop Registrations, print-at-home options, assigned seating arrangements, QR code check-in, subscriptions, passes, merchandise sales, mailing list integration, and built-in credit card processing capabilities. Additionally, TicketPeak seamlessly connects with third-party services such as MailChimp and Constant Contact, as well as various credit card processing gateways including PayPal, Authorize.net, and Network Merchants. With its comprehensive range of tools, TicketPeak enhances the overall experience for both organizers and attendees alike.

Pricing

Price Starts At:
$0.50/ticket
Price Overview:
Starting price $0.50/ticket +1.5% for not-for-profit $0.75/ticket + 1.5% for-profit pricing.

Integrations

All TicketPeak Integrations
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Screenshots and Video

TicketPeak Event Listing Page

TicketPeak Event Listing Page

TicketPeak Event Listing Page TicketPeak Ticket Selection Page TicketPeak Shopping Cart Page

Company Facts

Company Name:
TicketPeak
Date Founded:
2007
Company Location:
United States
Company Website:
www.ticketpeak.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TicketPeak Categories and Features

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Registration Software

Activity Registration
Class Registration
Event Registration
Online Registration
Onsite Registration
Payment Processing

Event Management Software

Attendee Management
Conferences / Conventions
Social Media Promotion
Ticketing

Event Check In Software

Guest List Management
Guest List Search
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Booking Software

Discount/Coupon Management
Online Payments
Online Registration
Social Media Promotion

Conference Software

Registration Management
Ticketing

Class Registration Software

Confirmation/Reminders
Discount/Coupon Management
Online Registration
Onsite Registration
Payment Processing

Camp Management Software

Online Registration
Registration Management

Box Office Software

TicketPeak Customer Reviews

Write a Review
  • Reviewer Name: Melanie L.
    Position: Artistic Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Great System; Reasonable Cost

    5 out of 5 stars Date: Jul 26 2021
    Summary

    Terrific experience overall. With the automatic integration to Mailchimp, we are fully integrated for ticketing, class registration, and patron relationship management.

    Positive

    We like the ease of use, the design of their new release, their great support, and the ability to set up seating plans for reserved seating.

    Negative

    When we first started with them many years ago, they didn't integrate with Mailchimp, but now they do.

    Read More...
  • Reviewer Name: John O.
    Position: Former Board of Directors member
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    A Wise Decision -- Choosing TicketPeak

    5 out of 5 stars Date: Jul 01 2021
    Summary

    The system is very smooth in it's operation and after working with it for 30 days I feel that this was indeed a good decision. The learning curve was a little longer than anticipated as most of our box office volunteers are over 75 and not very computer literate. They are set in their ways and do not embrace change very well or quickly. We are now past the difficult stage and things should be running smoothly from July 1 forward.

    Positive

    We have found that TicketPeak is very responsive to our unique needs and Sabrina Stewart is always available for further guidance. When we first began using this service I was on the phone with Sabrina on a Sunday afternoon. We were considering 4 separate companies for our Little Theatre. TicketPeak rose to the top because of their willingness to assist our people, speed of implementation, and cost. We chose well.

    Negative

    We have a unique bookkeeping system (antiquated) that requires TicketPeak to rework some of their reports. They have jumped right in to format these reports to fit our needs.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Finance Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    TicketPeak drives our business

    5 out of 5 stars Date: Jul 26 2021
    Summary

    We have been clients for 12 years. We have occasionally requested additional features and they have provided them. When we move our workshop registrations to TicketPeak, our registrations went up significantly because of the ease of use versus manual forms.

    Positive

    Ticket buyers and class registrants love the system. Easy to use. Support is great and cost is low. Integration with Mailchimp and Constant Contact.

    Negative

    No cons really. Early on , seating plans were difficult to use, but their new version addressed that.

    Read More...
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