What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Toma Screenshot 1

Company Facts

Company Name:
Toma
Date Founded:
2024
Company Location:
United States
Company Website:
www.toma.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Toma Categories and Features

Auto Dealer Software

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

More Toma Categories