Top Toma Alternatives

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

Founded in 2018, Spyne is an AI-native automotive retail technology company on a mission to build the AI dealership of tomorrow. Headquartered in Gurugram, India, with operations across the US and India, Spyne empowers dealerships, OEMs, marketplaces, and automotive retailers with AI solutions that automate customer engagement, vehicle merchandising, and dealership operations. Its flagship products, Vini AI and Studio AI, work together to transform the dealership experience. Vini AI is an intelligent AI Sales & Service Agent that engages customers 24/7 through voice and chat, qualifies leads, answers inventory and service inquiries, books test drives and appointments, and automates follow-ups to improve conversions. Studio AI helps dealerships create studio-quality vehicle photos, AI-enhanced listings, immersive car virtual tours, and video tours from a single capture workflow, eliminating the need for expensive photography equipment and manual editing. Trusted by 3,600+ dealerships across 65+ countries, Spyne has processed 10M+ vehicles, generated 1M+ AI-powered car virtual tours, and integrates with 50+ automotive platforms. Backed by $25M+ in funding from leading investors including Vertex Ventures, Accel, Storm Ventures, and Alteria Capital, Spyne is redefining automotive retail through AI-powered automation. By combining conversational AI, intelligent vehicle merchandising, and workflow automation into one unified platform, Spyne helps dealerships reduce operational costs, accelerate inventory publishing, improve customer experiences, and drive measurable business growth. From the first customer interaction to digital merchandising and post-sales engagement, Spyne equips automotive businesses with the technology they need to operate faster, sell smarter, and stay ahead in an increasingly digital automotive market.

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

11Sight is a next-generation AI engagement solution built for industries like automotive and hospitality where customer service, responsiveness, and pipeline generation are critical. Its suite of enterprise-grade AI Agents—including service, front desk, sales, and outbound agents—work as the first line of interaction, providing accurate responses, scheduling, and context-driven escalation. Available 24/7, these agents ensure customers never face delays or unanswered questions, dramatically improving service quality and business outcomes. The outbound agent extends value by sending proactive reminders, recall notices, and personalized communications to keep customers connected and engaged. Dealerships use 11Sight to streamline service appointment scheduling and call handling, reducing no-shows and increasing booked revenue. Hotels leverage the platform to enhance guest experiences with self-service kiosks that connect instantly to live agents via video when needed. Clients have reported dramatic improvements in efficiency, from cutting appointment management overhead to doubling revenues after implementing AI-driven automation. With omnichannel capabilities spanning calls, chat, kiosks, and video, 11Sight delivers a consistent, professional experience across every customer touchpoint. The platform is trusted by over 1,400 dealerships and numerous hospitality providers worldwide. By uniting automation, human-like interaction, and deep industry expertise, 11Sight redefines how businesses engage, support, and convert customers.

Puzzle Auto emerges as an advanced AI solution specifically designed for automotive dealerships, operating continuously to convert leads and missed calls into scheduled appointments without human intervention. This groundbreaking technology efficiently handles both incoming and outgoing inquiries concerning sales, service, trade, finance, and maintenance via multiple communication channels, such as phone calls, SMS, and email; it mimics human conversation, gathers customer data, and promptly delivers call summaries and recordings to CRM systems while automatically booking appointments. The platform integrates effortlessly with CRM, DMS, calendars, and telephony systems, providing customizable workflows and an extensive selection of over 50 templates tailored to the specific needs of each dealership. Furthermore, Puzzle Auto enriches its capabilities with Puzzle OS, a data cloud that aggregates over 1,000 metrics pertinent to auto retail, spanning sales, marketing, fixed operations, and market intelligence, which offers real-time scorecards, alerts, anomaly detection, forecasts, and detailed dashboards to support strategic decision-making. This comprehensive approach not only optimizes dealership operations but also equips them with valuable insights, enhancing both growth and operational efficiency significantly. By leveraging these tools, dealerships can remain competitive in a rapidly evolving market.

Matador is an advanced conversational AI platform tailored specifically for automotive dealerships, with the objective of improving and simplifying interactions related to sales, service, and support on a large scale. This innovative system includes an AI-powered sales agent for lead generation and nurturing, an AI service agent designed to enhance service revenue and maintain customer loyalty, and an AI call agent that guarantees all inbound calls are attended to, all leveraging the power of “AutomotiveGPT.” Matador also pinpoints essential “opportunity searches” that direct teams on subsequent actions, while automating various tasks such as SMS outreach, appointment setting, and follow-up messages. Furthermore, it boasts features for broadcast messaging, regulatory compliance, automated workflows, video integration, and a strong compatibility with dealer CRMs and lead management systems. Users can take advantage of a browser extension that allows text messaging directly from any CRM or web application using their business number, which includes templates, dynamic fields, scheduling options, attachments, and synchronized messaging capabilities. Trusted by over 1,000 dealerships, Matador empowers automotive professionals to revolutionize their customer interactions. Moreover, the platform's extensive array of tools positions it to significantly reshape how dealerships connect with clients and oversee their operations. With the continuous evolution of customer expectations, Matador remains committed to providing solutions that meet the changing needs of the automotive industry.

BDC.AI is a cutting-edge platform that utilizes artificial intelligence as a Business Development Center specifically designed for automotive dealerships, enhancing lead engagement through various channels including phone calls, text messages, and emails. This robust system allows for instant replies to incoming inquiries, efficiently handles follow-ups, manages appointment scheduling, and quickly transfers qualified leads to live staff in a matter of seconds. The virtual agents can be tailored to reflect the dealership's distinct branding, tone, and operational standards. Moreover, the platform offers seamless integration with more than 20 CRM and DMS systems, creating a holistic omnichannel experience that includes SMS, email, chat, and social media, and supports multilingual communication in over ten languages. Running year-round, BDC.AI guarantees that every lead is addressed, achieving an impressive average response time of around two seconds and providing self-service options for customers to set up or adjust their appointments. In addition, the platform emphasizes top-tier security with SOC 2 compliance and presents comprehensive analytics that monitor individual salesperson performance as well as end-of-day reports for effective tracking of shows and sales. By doing so, BDC.AI not only improves customer interactions significantly but also enhances the overall efficiency and productivity of the dealership operations, leading to greater success in the competitive automotive market. Ultimately, this innovative solution empowers dealerships to stay ahead by ensuring that every potential customer receives prompt and personalized attention.

Pam acts as a cutting-edge AI voice and customer experience tool tailored for automotive dealerships, effectively overseeing both incoming and outgoing communication at all hours to facilitate appointment scheduling, respond to frequently asked questions, assess potential sales leads, and perform follow-ups, which enables personnel to concentrate on more intricate responsibilities. Functioning as a virtual receptionist, Pam skillfully addresses standard inquiries like dealership hours and location, utilizes smart call routing or warm transfers, and integrates smoothly with dealership systems to log conversations for future reference. Its AI-enhanced scheduling feature allows the platform to coordinate service appointments in real time, ensuring alignment with shop availability while connecting customer concerns to appropriate operation codes, and dispatching confirmation texts to help reduce no-show occurrences. On the sales side, Pam is capable of showcasing vehicle inventory, clarifying details regarding features and options, and directly organizing test drives for interested clients. Moreover, the Pam Console provides in-depth insights into unresolved calls, instances of call drop-offs, alerts, text message logs, and financial analytics pertaining to both sales and service activities, ultimately contributing to improved dealership efficiency and heightened customer satisfaction. By delivering such a robust solution, Pam serves as a transformative asset for dealerships aiming to enhance their customer interaction and internal workflows, paving the way for a more streamlined operational experience.

Revmo AI stands out as an advanced platform functioning as an AI voice assistant, optimizing call management, reservation systems, and waitlist organization across diverse industries including dining, automotive, home services, and healthcare, thereby guaranteeing that every customer interaction is acknowledged. It integrates flawlessly with existing business frameworks and simulates human-like responses, proficiently handling complex tasks such as processing orders, scheduling appointments, and addressing common inquiries. Operative 24/7, it converses in over 76 languages and can adapt to various locations, ensuring a consistent brand experience throughout all customer engagements. Designed to enhance profitability, Revmo captures missed calls, streamlines bookings, and frees staff from monotonous follow-up tasks. Its straightforward workflow enables businesses to activate the agent, link it with their systems, and allow it to function independently while providing actionable insights and managing brand communication across multiple platforms like voice, text, and email. This strategy not only boosts operational efficiency but also elevates customer satisfaction by guaranteeing prompt interactions and responses, creating a seamless experience for all users involved. Ultimately, Revmo AI represents a significant advancement in customer engagement technology, offering a comprehensive solution to modern business challenges.

Flai stands out as an advanced AI communication platform specifically designed for automotive dealerships, allowing them to address customer inquiries 24/7 across multiple channels while emulating the skills of their top-performing sales staff. Although the best sales personnel excel at transforming leads into appointments, their limited availability can hinder responsiveness; Flai addresses this challenge by efficiently handling calls, text messages, and emails, guaranteeing that dealerships never miss an opportunity to connect with customers. This state-of-the-art solution not only aids in turning recalls into appointments but also facilitates prompt follow-up with potential leads and captures interest from prospective customers even when the dealership is closed, effectively re-engaging with past inquiries. In service departments, Flai ensures that every incoming call is answered, appointments are efficiently scheduled, and customer identities are recognized, while also automating reminders for routine maintenance and emphasizing any outstanding recalls. For sales teams, Flai conducts lead follow-ups akin to a stellar representative, verifies inventory for accurate answers, alerts staff when human intervention is needed, and integrates new leads into the CRM system effortlessly. By utilizing Flai, dealerships can significantly improve their operational workflows and foster stronger customer relationships, ultimately leading to increased satisfaction and loyalty. This powerful tool not only streamlines communication but also empowers dealerships to transform their overall customer engagement strategy.

Mia is a cutting-edge conversational assistant tailored for car dealerships, facilitating the automation of both incoming and outgoing customer interactions at any time of day. It skillfully handles phone calls, texts, and emails, offers support in multiple languages, and can efficiently arrange appointments or route inquiries based on the dealership’s protocols. By integrating effortlessly with dealership systems, including inventory management, customer relationship management, and service scheduling, Mia guarantees that responses are both coherent and aligned with brand guidelines. This revolutionary agent functions across various operational areas—sales, service, and reception—turning lost opportunities into potential revenue streams while alleviating human staff from repetitive tasks. Mia ensures round-the-clock availability, maintains a seamless conversational experience, and is equipped to manage multiple languages, with the capability to escalate matters to human employees when needed. By optimizing operational workflows, Mia not only improves the customer experience but also dramatically enhances efficiency within the dealership setting, paving the way for smarter customer interactions. Ultimately, Mia represents a significant leap forward in how dealerships can engage with their clients, ensuring that they remain competitive in an ever-evolving marketplace.

Autoflows stands out as a cutting-edge automation solution tailored for the aftersales sector of the automotive retail industry, allowing dealerships to effectively leverage their data. With a focus on boosting revenue, reducing manual workloads, and enhancing the customer journey, Autoflows integrates effortlessly with a variety of systems, including DMS, CRM, OEM data, motor registries, and other third-party data sources, to identify the most appropriate customers for a range of services such as maintenance, MOT, tire replacements, recalls, and outstanding tasks. The platform employs intelligent scanning of repair orders and their components, utilizing AI and text analytics to transform extensive repair histories into actionable service recommendations. By combining repair histories with appointment information, mileage patterns, and vehicle details, it identifies the best customers to contact and the optimal moments for outreach. Once a service opportunity is recognized, Autoflows communicates with customers through customized daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone calls. Additionally, its Voice AI technology adeptly handles inbound service inquiries 24/7, addressing various needs such as booking appointments, diagnostics, status updates, rescheduling, added services, and general inquiries, which ultimately guarantees a seamless and responsive customer interaction experience. This all-encompassing strategy not only enhances dealership efficiency but also cultivates stronger connections with customers, establishing Autoflows as a vital resource in today’s automotive retail environment. By prioritizing both operational excellence and customer satisfaction, Autoflows positions dealerships to thrive in a competitive marketplace.

DealerAI introduces an advanced Multi-Agent Generative System (MAGS) crafted specifically for car dealerships, enabling the creation of customized AI agents that improve sales, service, parts, and finance functionalities. These smart agents support chatbots, voice AI, and continuous follow-up systems that operate 24/7 on various platforms such as website chat, SMS, email, and social media, efficiently capturing inquiries, qualifying potential leads, scheduling appointments, and transforming cold leads into more engaged prospects. The system is seamlessly integrated with a dealership's CRM, inventory management, booking systems, and other relevant data sources to ensure smooth operations. Notably, DealerAI's Smart Inventory Matching feature (Fuse Inventory) effectively links buyers with the most appropriate vehicles available across different dealership locations. Moreover, the REACH module automates follow-up communications through multiple channels, re-engaging leads that may have become inactive. With its sophisticated voice AI capabilities, the platform supports natural conversations that build trust and improve conversion rates. Designed for scalability and security, the enterprise-grade architecture can handle significant transaction volumes and support rollouts across numerous dealership rooftops, which ensures that businesses can expand without sacrificing service quality. This cutting-edge solution ultimately empowers dealerships to enhance their customer interactions while optimizing operational efficiencies, leading to a more productive and profitable business model. By leveraging such innovative technology, dealerships can stay ahead in a competitive market.

Drivee represents a cutting-edge AI solution tailored for car dealerships, merging intelligent conversational sales agents with sophisticated visual marketing capabilities to boost lead generation, enhance conversion rates, and improve customer interactions. The AI-powered sales agent operates 24/7 to handle vehicle inquiries through chat, effectively qualifying leads, setting up test drives, managing rescheduling, and dispatching timely reminders, all while adhering to the dealership's brand identity. It guarantees precise inventory oversight by automatically noting sold vehicles, updating listings, and reflecting real-time pricing or feature changes. Furthermore, Drivee offers captivating visual tools such as Car-360 Spin, which transforms standard photos into interactive 3D models, and Video Tour, which creates high-quality, AI-assisted walkarounds with voiceovers that highlight the vehicles' standout features. The platform also features a centralized dashboard and detailed analytics, enabling dealerships to assess performance metrics, monitor lead interactions, and discern engagement patterns. Designed for adaptability, Drivee allows dealers to step in and participate in conversations when needed, thereby ensuring a tailored customer experience. This innovative fusion of technology and direct engagement equips dealerships with the necessary tools to excel in a highly competitive environment, enhancing their overall operational efficiency and customer satisfaction.

Vini acts as a specialized conversational AI assistant for car dealerships, focusing on helping dealers effectively capture leads, respond swiftly, and boost sales and service conversions while minimizing manual workload. Tailored specifically for the automotive industry, Vini manages lead tracking, schedules appointments, performs regular follow-ups, sends reminders, and engages with customers beyond typical business hours. This AI-powered voice agent adeptly handles incoming calls, manages overflow situations, addresses after-hours inquiries, and facilitates outbound follow-up efforts, enabling dealership staff to focus on closing sales. By eliminating voicemail bottlenecks and reducing delays in follow-ups, Vini guarantees immediate responses to each caller, secures leads before they become disinterested, and delivers prompt, relevant answers that closely resemble human interactions. Additionally, Spyne's conversational AI excels in both sales and service functions, utilizing dealership-specific knowledge to connect customers with the appropriate personnel for their needs at just the right moment, which ensures an efficient and pleasant customer journey. Overall, this cutting-edge solution not only optimizes operational workflows but also significantly boosts dealership efficiency and enhances customer satisfaction levels, making it an essential tool for modern dealerships. With Vini in place, dealers can expect improved responsiveness and a stronger competitive edge in the fast-paced automotive market.

Introducing Volie, the premier BDC Engine designed to transform how dealerships handle customer interactions for both sales and service. As the only BDC platform tailored exclusively for the automotive industry, Volie integrates three essential components necessary for a profitable BDC: Data Management, Campaign Management, and Communication Management. Our goal is to provide user-friendly software that enhances communication with customers effectively. Beyond offering exceptional software, our committed customer success team ensures ease of use and support. With a dedicated account manager available daily, we are here to empower your business and foster its growth in the competitive automotive market.

ContactSwing is an AI-driven voice assistant that can both place and respond to calls just like a person would. This innovative solution operates around the clock, providing a seamless calling experience without the need for any coding. With its advanced AI technology, the system guarantees that every inquiry is addressed and effectively captures all incoming interest. The AI call assistant promptly handles inquiries and organizes appointments, enabling your business to function continuously, day and night. Additionally, the AI Phone Agent streamlines repetitive processes, including follow-ups and scheduling, as well as answering frequently asked questions, thereby optimizing time management. ContactSwing's AI Agents empower you to: Make and receive calls at any hour Efficiently schedule appointments Follow up on potential leads Seamlessly integrate with your CRM or ATS Utilize the SMS AI Agent to send bulk text messages Employ the Email AI Agent for prompt email responses In doing so, ContactSwing enhances overall productivity and ensures that businesses remain competitive in a fast-paced environment.

Protect your dealership's telephone communications by validating your reputation with mobile carriers through the Dealer Identity platform. This cutting-edge solution guarantees that your calls reach customers without being marked as spam or fraudulent by verifying your identity with the carriers. As a trailblazer in the automotive industry, Dealer Identity provides the inaugural phone number reputation enhancement service designed specifically for dealers and call center affiliates who rely on phone interactions. Leveraging this platform not only boosts customer confidence but also enhances engagement, paving the way for improved business results. By ensuring that your calls are recognized and trusted, you can foster stronger relationships with your clientele.

STELLA is a cutting-edge digital voice assistant designed to handle an endless volume of calls simultaneously, expertly managing inquiries, answering frequently asked questions, and arranging service appointments with ease. With STELLA Automotive, you can boost your customer satisfaction ratings while cutting costs effectively. Clients benefit from quick resolutions without the hassle of long wait times or frustration, as STELLA answers calls on the first ring. Crafted by a skilled team of engineers and scientists, STELLA's conversational AI is specifically developed to cater to the unique requirements of car dealerships and their clientele. This groundbreaking solution not only streamlines operations but also aids in staff retention and guarantees a satisfactory customer experience with minimal exertion. Distinguished as the most advanced AI in the automotive industry, STELLA is constantly progressing and refining her capabilities. Moreover, she operates without per-minute charges, so as her call volume rises, your dealership's expenses will remain consistent. STELLA is a user-friendly technology that integrates effortlessly into your existing systems, necessitating no alterations to current processes or additional training for your staff, which facilitates a seamless shift toward improved operational effectiveness. Ultimately, STELLA represents an innovative leap forward in how car dealerships can enhance customer interactions while fostering a more efficient workplace.

One View provides dealership document management solutions that effectively tackle the issues related to paper storage. With One View, archiving your documents becomes a seamless process, saving both time and reducing expenses linked to filing and searching for physical paperwork. Tailored specifically for automotive dealerships, One View has engineered a data archiving solution that caters to the distinct needs of your operation. This service has granted dealers across the country peace of mind, enabling them to securely transmit their monthly reports to One View for safe storage in our Vault repository. Regardless of the DMS in use, users can easily access their data from any location at any time, a capability we call DMS independence. The Vault Key tool further boosts efficiency by lessening the time required to sift through records. By implementing a document management system that operates independently from their DMS, dealerships can move towards a paperless setup and enhance workflows in every department. This system facilitates the capture, storage, and retrieval of essential documents, significantly increasing the profitability of your dealership while providing streamlined operations. Moreover, this forward-thinking approach not only simplifies document management but also strategically positions your dealership for sustainable growth and success in the future. Embracing such innovative solutions ensures that your business stays ahead in an increasingly digital marketplace.

TensorLinks FrontDesk is an advanced AI solution crafted specifically for dental practices and dental service organizations (DSOs) to manage front-office operations seamlessly across multiple locations. Dental clinics often deal with an enormous influx of incoming calls, patient inquiries, appointment scheduling and rescheduling, missed calls, follow-up reminders, and after-hours questions, which can be particularly overwhelming for organizations with several locations due to the intricate nature of managing various clinics, staff positions, and patient interactions. By integrating AI-powered voice and text agents designed for the dental sector, TensorLinks allows dental teams to effectively alleviate this operational load. The platform is adept at handling calls, managing patient text messages, organizing and rearranging appointments, recovering missed calls, performing outbound outreach, executing recall initiatives, and sending reminders, all while striving to reduce no-show rates. With its 24/7 availability and support for multiple languages, dental practices can boost patient engagement without the necessity of hiring additional front-desk staff. This cutting-edge solution not only streamlines workflow but also enhances patient satisfaction and optimizes clinic efficiency, ultimately leading to improved overall service delivery.

Ensure your peace of mind regarding vehicle recalls by leveraging the top provider of accurate, swift, and comprehensive safety recall management software available. Safety recalls have affected nearly every car brand and a significant portion of vehicles at some time. When selling cars that are later involved in incidents due to unresolved recalls, your exposure to liability increases significantly. If your dealership becomes embroiled in litigation related to recalls, it could lead to substantial financial repercussions and harm to your establishment's reputation. Neglecting to adopt a safety recall management system and failing to put in place the essential procedures and tools for ongoing recall oversight could jeopardize your franchise's stability. By keeping track of open safety recalls for trade-ins, dealer exchanges, and auction purchases, you not only save costs but also enhance profitability. Furthermore, you can avoid potential disputes with customers who might discover from third parties that the vehicle they acquired from you has an existing recall shortly after their purchase. It's crucial to accurately document and communicate the status of any recalls at the time of sale to build customer trust and satisfaction. Taking a proactive stance on recall management not only protects your business interests but also plays a vital role in promoting safer driving for everyone involved. Ultimately, implementing these strategies fosters a more responsible dealership and helps maintain a positive relationship with your clientele.

Kenect is a comprehensive AI-driven platform designed to help dealerships boost revenue, strengthen customer relationships, and streamline daily operations. Built for industries including automotive, RV, marine, outdoor power, and equipment, it unifies communication channels into one easy-to-use system. The platform enables dealerships to text customers instantly, schedule and confirm appointments, send service updates, and even collect secure payments via text. Its review management tools allow businesses to triple their online reputation scores within months while resolving negative feedback before it impacts rankings. Lead generation tools such as WebChat and the “Text Us” button deliver dramatic increases in qualified leads, with some dealerships reporting 260%+ growth. Kenect integrates with more than 100 systems, from DMS and CRMs to OEM portals, ensuring data flows seamlessly across dealership operations. Employees save up to 2.5 hours per day by reducing phone calls and manual tasks, freeing time for higher-value customer interactions. In addition, its AI-driven insights help dealers identify opportunities, improve CSI scores, and measure performance more effectively. Real-world results show increases in both revenue and customer satisfaction, making Kenect indispensable for forward-thinking dealerships. By combining communication, reputation management, and payments into a single AI-powered solution, Kenect future-proofs dealership operations and growth.

DealerPeak entered the automotive sector in 1999 with the introduction of a Lead Collection Management system covering 17 different locations. Currently, we focus on providing mobile CRM solutions that cater to car dealerships, regardless of their size. Our diverse clientele includes everything from small, independently operated used car lots to expansive enterprise-level dealerships around the globe. With a dedicated technical team that is always on the lookout for groundbreaking solutions, we empower our clients to draw in more customers to their dealerships. Consequently, these advancements enable our clients to increase vehicle sales and greatly improve the customer experience. The DealerPeak Evolution features an array of customized auto dealer desking software and mobile CRM solutions. Each platform has been thoughtfully designed to address the unique needs of various dealership types, sizes, and operational scopes. Whether you're managing a small-town dealership with a few staff members or multiple franchise locations, our CRM software is tailored to fit your distinct requirements. In summary, our unwavering dedication to both innovation and customization guarantees that every dealership has the tools necessary to succeed in a competitive landscape. This commitment to adaptability ensures that we remain a leader in the automotive CRM industry.

TEXT2DRIVE emerges as the premier strategy for customer engagement, proving to be both highly effective and financially rewarding. With endorsements from all major DMS providers, it fosters customer loyalty while simultaneously increasing revenue streams. By implementing TEXT2DRIVE, companies have reported an impressive average boost in their CSI scores by 35%, and a potential rise in total earnings of around $41,618 within just 30 days. The automated service reminders are particularly noteworthy, generating an average of $22,022 over two months, whereas appointment reminders add an additional $21,165 to the revenue. Businesses that leverage TEXT2DRIVE’s two-way texting features for scheduling, service notifications, recall alerts, bill settlements, and many other tasks can dramatically improve both customer satisfaction and their bottom line. As the leading platform for dealer communication, TEXT2DRIVE simplifies operations by removing the burdens of manual data entry and spreadsheet management, enabling dealerships to concentrate on what is most important: their clientele. This automation not only enhances communication throughout the customer lifecycle but also guarantees a smooth experience for both businesses and their customers. In today’s competitive landscape, embracing TEXT2DRIVE might just be the essential step towards achieving unparalleled success. As a result, businesses that prioritize efficiency and customer engagement are likely to see transformative outcomes.

appRetail presents an all-encompassing platform aimed at enhancing the efficiency of automotive dealerships. This dealer management system effectively reduces the time spent on data entry, oversees the sales process, offers insightful customer analytics, ensures seamless client communication, and includes an array of advanced productivity features, among other advantages. For a quick overview of our understanding of your business requirements, take a look at this concise three-minute video. Additionally, appRetail.io is a valuable resource for car dealership management and can be recognized as both automotive dealership management software and a comprehensive management solution for dealerships. Its intuitive interface paired with robust tools is designed to revolutionize your dealership operations, ultimately leading to improved performance and customer satisfaction. With appRetail, you can expect a significant transformation in how you run your dealership.

AutoNgage by DaveAI is a specialized AI engagement platform built to help automotive dealerships manage and optimize customer interactions throughout the sales and service lifecycle. The platform uses intelligent AI agents to automatically engage leads as soon as they arrive from websites, OEM platforms, third-party marketplaces, or other digital channels. Instead of relying solely on manual follow-ups, AutoNgage ensures customers receive instant responses through chat conversations, voice interactions, and automated communication campaigns. The system is designed to support dealership teams rather than replace them, acting as a digital assistant that handles repetitive engagement tasks. AutoNgage’s AI agents can answer questions about vehicle inventory, pricing, financing options, and service availability while guiding customers through the buying process. The platform also manages appointment scheduling, reminders, confirmations, and follow-ups to help reduce missed visits and improve showroom attendance. Automated outreach campaigns allow dealerships to reconnect with inactive leads and nurture prospects throughout the decision-making process. Because the system is trained on automotive-specific workflows and real dealership conversations, it understands customer intent during important moments such as test drive bookings or service requests. The platform integrates with dealership systems and provides full visibility so teams can monitor conversations and take over when needed. AutoNgage supports both pre-sales engagement and after-sales service communication, ensuring customers stay connected across their entire ownership journey. With real-time lead engagement, automated customer communication, and lifecycle management tools, the platform helps dealerships increase conversion rates and operational efficiency.

Thousands of dealerships depend on dealer management software that caters to diverse dealer specialties. Our comprehensive auto dealer management solution enables seamless management of inventory, sales, financing, accounting, parts and service, customer relations, web marketing, and much more. Dealer-Mate is specifically designed to accommodate any dealership type, incorporating vital modules and tools to optimize operations. This software is intuitive and has undergone extensive market testing, guaranteeing a smooth and reliable experience for users. Since its inception in 1987, Dealer-Mate has focused on developing bespoke applications for the automotive dealership industry. With a strong clientele of over 4,500 across the nation, Dealer-Mate is now employed in every state and province in Canada, showcasing its broad acceptance and dependability within the sector. Furthermore, our dedication to customer satisfaction drives us to consistently update and improve our features, ensuring they align with the changing demands of dealerships. As the automotive landscape continues to evolve, Dealer-Mate remains at the forefront, adapting to meet the challenges and opportunities that arise.

We provide customized solutions designed specifically for the distinct requirements of individual dealerships and automotive groups of all sizes. Our cutting-edge dealer software enhances operational efficiency, strengthens customer relationships, drives growth, and ensures consistency. Become part of the vast network of dealerships across North America that trust PBS Systems to help them thrive in the ever-evolving automotive landscape and achieve sustainable success.

The recently formed DealerTeam has launched a fully web-based dealership management system (DMS) that is certified by manufacturers, designed to be intuitive for smaller dealerships, and scalable for larger dealer networks. This state-of-the-art DMS accommodates various languages and currencies, making it ideal for global operations, and represents a third-generation system utilizing the latest technology. Unlike older systems, DealerStar's DMS includes essential features such as in-depth reporting, payroll oversight, centralized accounting for various entities, streamlined dispatch processes, engaging dashboards, organized scheduling calendars, time tracking capabilities, parts cost averaging, labor charts, and specialized technician workstations. It has received comprehensive approval for integrations with key automotive manufacturers such as GM, KIA, VW, Honda, Chrysler, and Acura. Furthermore, this cohesive web-based solution provides a full range of services, including accounting, financial analytics, monitoring of parts and service sales, management of vehicle and parts stock, supervision of vehicle transactions, and customer relationship management, all facilitated by a relational database hosted on a web server with advanced web application technologies. As the automotive sector continues to change, this DMS equips dealerships with the tools they need to excel amidst competition, ensuring they remain relevant and successful in a fast-paced market. This innovative system represents a significant leap forward, setting a new standard for dealership management solutions.