RouteGenie
Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.
Learn more
WaitWell
WaitWell is a comprehensive, enterprise-ready platform for queue management and appointment scheduling, designed to streamline operations, enhance efficiency, and deliver exceptional customer experiences. Organizations can effortlessly manage walk-ins, virtual queues, and pre-booked appointments through multiple channels, including web links, QR codes, SMS messages, or optional self-service kiosks, giving customers maximum convenience and control. Real-time notifications, estimated wait times, and turn alerts keep clients informed, reduce frustration, and boost overall satisfaction. For staff and management, WaitWell provides an intuitive, real-time dashboard offering a complete overview of service activity, customer flow, and location performance. Advanced analytics and reporting tools offer actionable insights, enabling teams to optimize workflows, allocate resources effectively, monitor trends, and continuously improve service delivery. WaitWell also supports secure payments and integrates seamlessly with a wide variety of systems and platforms, ensuring flexibility and compatibility in any operational environment. Built with scalability and configurability in mind, the platform adapts to the needs of enterprise organizations across healthcare, government, retail, higher education, and other service-oriented sectors. Its user-friendly interface, combined with powerful features, makes WaitWell an all-in-one solution for managing queues, scheduling appointments, and improving service efficiency. By providing a data-driven, flexible, and reliable system, WaitWell empowers organizations to reduce wait times, optimize operations, and create consistently positive experiences for every customer.
Learn more
VTS Systems
VTS Systems has positioned itself as a reliable provider of cutting-edge software solutions tailored for towing, recovery, and vehicle storage facilities. Our clients frequently commend our software and technical support for being among the finest in the industry. We take pride in our cost-effectiveness, user-friendliness, and outstanding customer service. Many members of our team possess state certifications in "Incident Management" as certified driver/operators and/or management credentials for Vehicle Storage Facilities. With VTS CLOUD, we draw upon three decades of software knowledge and over twenty years in the towing industry to meet the changing needs of our sector through progressive web-based technologies. We facilitate operations from the first customer interaction all the way through to the auction or public sale of abandoned vehicles. Our innovative solutions improve the towing and recovery process, guaranteeing the secure and automated management of impounded vehicles, while also offering online access to over 38 state DMVs, which simplifies the experience for our users. In addition, our dedication to technological progress ensures that we consistently lead in industry advancements, allowing us to surpass the expectations of our clients with each new solution we provide. By focusing on innovation and service excellence, we aim to shape the future of the towing and recovery landscape.
Learn more
Tracker Management Systems
Tracker Management is a dedicated company that specializes in delivering top-notch towing software tailored for the towing industry. Their software encompasses every facet of a towing operation, such as dispatching, impound processes, and auction management. For more than three decades, our solutions have empowered towing companies to enhance their business operations effectively. Additionally, we play a vital role in advancing the industry by introducing innovative techniques and streamlined processes.
The dispatching feature from Tracker facilitates seamless communication between drivers and dispatchers, ensuring crucial information is readily available to back-office personnel.
With our driver apps, operators can effortlessly monitor their assignments and capture images using just their smartphones, and these visuals can conveniently be attached to service tickets.
Our digital records system revolutionizes the way businesses manage documentation, allowing for quick access to files while minimizing the reliance on traditional pen-and-paper methods. In today’s fast-paced environment, embracing digital solutions has never been more crucial for efficiency and accuracy.
Learn more
