TraceIT Reviews

Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.

Augie acts as a digital aide for shippers, brokers, and carriers, managing communications through calls and emails, logging into different systems, collaborating with colleagues, and resolving escalations to ensure that complex tasks are accomplished, allowing you to focus on critical decision-making, building relationships, negotiating better rates, and growing your business. By executing vital functions, Augie significantly boosts your team's efficiency in areas such as collecting proof of delivery, booking loads, communicating check-ins, tracking shipments, and performing necessary verifications. The customizable workflows offered by Augie enable the rapid collection of proof of delivery documents through a mix of emails, calls, chats, and interactions with dispatchers and drivers, which accelerates the invoicing process and minimizes delays. Furthermore, Augie tailors its operations to fit your business's unique requirements and values by following your established standard operating procedures and workflows, thereby handling intricate tasks effectively. Additionally, Augie systematically gathers and organizes insights from various forms of communication, including emails, phone calls, and load notes, creating a comprehensive knowledge base that not only meets your organization’s operational needs but also encourages ongoing enhancement. This advanced assistant ultimately empowers your team to work more effectively and swiftly adapt to the evolving challenges of the logistics sector, ensuring a competitive edge in the market. In doing so, Augie transforms how logistics operations are managed, making them more streamlined and effective.