Truly Integrations

Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.

Take back control of your online life with Shift — a browser built around the way you actually work. Pull in your favorite tools, rearrange your setup on the fly, and craft a digital workspace that keeps everything within reach. With support for 1,500+ web apps, dedicated Spaces to separate different areas of your life, and seamless multi-account management, Shift replaces browser chaos with focus. And as a leader in carbon-neutral browsing, Shift is proving that a better browser can also mean a better planet. Headquartered in Victoria, British Columbia and founded in 2016, Shift is a Certified B Corp and part of the Redbrick portfolio. What Shift can do for you: - Build your browser: Design a layout that fits the way you use the internet. - Create Spaces: Separate your work, side hustles, and personal browsing into distinct environments. - Integrate Apps: Bring 1,500+ web apps into one unified workspace. - Templates: Hit the ground running with 6 pre-built layouts to choose from. - Shift AI: A built-in AI assistant to help you think faster and work smarter.

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Salesloft is an AI-powered revenue orchestration and sales execution platform designed to help organizations manage prospecting, customer engagement, deal progression, and revenue forecasting. The software combines sales engagement, conversation intelligence, pipeline management, predictive analytics, and autonomous AI agents within a unified revenue system. Its Cadence functionality enables sales teams to build automated outreach sequences, personalize customer communications, and coordinate engagement across email, phone, and other supported channels. Rhythm analyzes buyer interactions, CRM information, and opportunity signals to prioritize activities and recommend the next actions sales representatives should take. Conversation Intelligence captures sales meetings and customer discussions, generating insights that help teams identify objections, understand buyer needs, and improve sales execution. Deal management capabilities provide customizable pipeline views, opportunity tracking, stakeholder engagement analysis, and alerts about stalled or at-risk deals. Clari Forecast combines sales data, historical performance, and predictive analytics to help revenue leaders develop forecasts and evaluate potential gaps against revenue targets. Salesloft's AI agents automate activities such as account research, prospect identification, personalized email creation, meeting preparation, and opportunity analysis. Its unified revenue data layer connects information across CRM systems, customer interactions, and external business applications to support contextual recommendations and automated workflows. Revenue operations teams can use cross-platform analytics, configurable automation rules, and integrations with more than 180 applications to coordinate sales processes and maintain consistent customer data.

Gong is a powerful AI-driven revenue platform designed to help businesses consolidate their revenue processes and refine their engagement strategies. By seamlessly integrating with current CRM systems, it delivers comprehensive customer insights, precise forecasting, and enhanced sales performance. The platform empowers teams by providing analytical intelligence on customer interactions, reducing repetitive tasks, and boosting overall productivity. With innovative features such as Gong AI and the Gong Data Engine, organizations can optimize their operations, elevate sales training, and achieve better business results. Additionally, Gong’s focus on data utilization ensures that teams can make informed decisions to drive growth.