What is Util360?

Util360 is a company focused on providing innovative utility billing and customer engagement solutions specifically designed for the public sector. Their services are aimed at streamlining operational processes through efficient ERP integration, ensuring compliance, and ultimately enhancing productivity, sustainability, and excellence in utility management.

Key Features of Util360 Include:

Utility Billing Solutions: Util360 offers straightforward and efficient billing solutions that simplify the invoicing and payment processes for utility companies.

Customer Self-Service: They improve community interaction and satisfaction by providing customers with instant access to their utility information.

Meter Data Management: Util360 ensures precision in the monitoring and billing of utilities through their comprehensive meter data management services.

ERP Solutions: They deliver comprehensive ERP systems that support integrated and productive utility operations.

BI Analytics: Util360 leverages data-driven analytics tools to enable utility providers to make well-informed decisions.

Furthermore, their dedication to continuous innovation ensures that their clients stay ahead of trends and developments in the industry, thereby maximizing their operational effectiveness. This relentless pursuit of progress positions Util360 as a leader in the utility management sector.

Pricing

Price Starts At:
$100

Integrations

No integrations listed.
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Screenshots and Video

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Company Facts

Company Name:
Util360
Date Founded:
2010
Company Location:
United States
Company Website:
www.util360.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Util360 Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Util360 Customer Reviews

Write a Review
  • Reviewer Name: David M.
    Position: Sr. Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great All-in-One Software for Utility Management

    Updated: May 13 2025
    Summary

    Overall, my experience with Util360 has been great. The platform has really streamlined our operations, making everything from billing to fieldwork more efficient. While there was a bit of a learning curve at first, the real-time data and all-in-one functionality have made a noticeable difference in our workflow. Once we got familiar with it, it became a key tool that improved our day-to-day operations significantly.

    Positive

    Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

    Negative

    What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.

    Read More...
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