Top UtilityTrakR Alternatives

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

Muni-Link represents a state-of-the-art cloud software solution tailored for utility billing, created by Link Computer Corporation. This cutting-edge platform caters to various entities such as cities, municipalities, townships, authorities, and private utility organizations, enabling users to conveniently process payments, view electronic bills, and monitor their usage, outstanding balances, and payment history via an online interface. Among the essential features of Muni-Link are a dedicated customer portal, capabilities for online payments, electronic billing, and integrated CASS certification, among several others. Furthermore, the software is designed not only to boost operational efficiency but also to elevate customer satisfaction by streamlining and simplifying the entire billing process. By focusing on user-friendly interactions and efficient workflows, Muni-Link stands out as a comprehensive solution for modern utility management.

Util360 is a company focused on providing innovative utility billing and customer engagement solutions specifically designed for the public sector. Their services are aimed at streamlining operational processes through efficient ERP integration, ensuring compliance, and ultimately enhancing productivity, sustainability, and excellence in utility management. Key Features of Util360 Include: Utility Billing Solutions: Util360 offers straightforward and efficient billing solutions that simplify the invoicing and payment processes for utility companies. Customer Self-Service: They improve community interaction and satisfaction by providing customers with instant access to their utility information. Meter Data Management: Util360 ensures precision in the monitoring and billing of utilities through their comprehensive meter data management services. ERP Solutions: They deliver comprehensive ERP systems that support integrated and productive utility operations. BI Analytics: Util360 leverages data-driven analytics tools to enable utility providers to make well-informed decisions. Furthermore, their dedication to continuous innovation ensures that their clients stay ahead of trends and developments in the industry, thereby maximizing their operational effectiveness. This relentless pursuit of progress positions Util360 as a leader in the utility management sector.

An advanced and durable SQL Database Management System tailored to manage a vast number of accounts with efficiency. Built upon Microsoft's innovative web technology, Blazor, which leverages web assembly, this system guarantees compatibility across modern web browsers and operating systems such as Windows and Mac. It can operate autonomously without requiring internet access or be utilized as a Software as a Service (SaaS) solution hosted within a secure data center. Additionally, it is designed to function on various mobile devices that have internet connectivity, making it particularly beneficial during emergencies that may impede access to utility offices or for field personnel, such as meter readers, who can record readings directly into the database. Users have the option to continue using their existing billing cards/documents from EasyBill 32, take advantage of the emailing feature for bills and notifications, or decide to employ both methods as per their needs. The system also accommodates direct debit and online bill payment options, while providing interfaces that are harmonious with all Radio-Read systems. This level of adaptability guarantees a smooth experience for customers, no matter what their operational requirements or preferences may be. Moreover, the system's robust architecture ensures scalability, allowing it to grow alongside expanding user demands.

For more than 34 years, Banyon Data has been delivering exceptional products and services tailored specifically for municipalities and various public non-profit organizations. Our widely-used, comprehensive software caters to a diverse range of public and non-profit entities, including cities, towns, villages, water and sewer districts, electric utilities, and cooperatives. We also serve tribal councils, utility boards, natural gas providers, and public libraries. The Banyon Data Utility Billing Software supports various services, such as water, stormwater, electricity, gas, and refuse collection, including recycling and submeter management. Users can create intricate customer accounts with customizable services and rates, enjoy features like email billing and online payment options, access complete billing history, modify bills, and track adjustments. Additionally, it supports popular meter interfaces like AMR and AMI, facilitates direct ACH payments, and offers a multitude of reporting options. For those seeking a reliable yet economical solution, we provide the original, highly-rated full-featured software known as UBLite, designed to meet the unique needs of our clients. This commitment to quality and innovation ensures that our software remains a trusted choice for public entities across the board.

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

bsmart ORMS operates as a cloud-based solution for Utility Operations and Revenue Management, available commercially as a packaged offering. This all-encompassing platform leverages cloud technology and mobility to equip utility professionals with a system that merges various functions such as operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, alongside mobile monitoring and analytical capabilities, all aimed at boosting efficiency and enhancing customer satisfaction. Drawing on extensive experience within the utility sector, this sophisticated mobile-first platform integrates best practices and insights gathered from two decades of overseeing large-scale billing and customer information system (CIS) projects. Not only is the software modular, but it also offers a high degree of customization, configurability, scalability, and reliability. Additionally, the system provides bespoke solutions tailored to each customer's needs, ensuring distinct advantages that align with defined key performance indicators (KPIs). With a strong emphasis on innovation and ease of use, bsmart ORMS emerges as a top contender for utilities aiming to upgrade their operational capabilities while fostering a better user experience. This commitment to continuous improvement and adaptability positions bsmart ORMS as an essential tool for modern utility management.

ABS Utility Billing simplifies the transition from field meter readings directly to billing, encompassing email statements, online payments, and immediate financial reports. By requiring data entry only once, the system ensures that information flows effortlessly and accurately throughout, enhancing efficiency. This all-in-one software suite provides staff with a clear and uniform operational framework, making daily activities feel natural and fluid. Eliminate the hassle of juggling various software from different providers by opting for ABS Utility Billing, which is tailored to meet the needs of your entire organization. It supports everyone from field workers to board members, supplying them with the crucial information necessary for optimal performance. Furthermore, its accessibility across all devices—including PCs, Macs, tablets, and smartphones—utilizes advanced technology to meet changing needs and customer expectations, keeping your operations agile and effective. With this powerful platform, you can boost productivity while elevating service quality across all sectors of your organization, ultimately leading to a more streamlined workflow.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

Whether you are leading initiatives in energy management or sustainability, looking to streamline your company's bill processing, or in need of digital support for financial services, the Utility Cloud provides crucial assistance. For those collecting environmental metrics for ESG reports, this platform enables the enhancement of sustainability programs through accurate metrics and data-driven insights. Are you focused on refining your energy management strategies? Conduct thorough energy analyses more effectively, uncovering valuable insights that can boost energy efficiency and drive cost savings. Is it essential for you to organize and optimize your utility bill invoicing and payment processes? Automating bill delivery can simplify the utility bill processing, helping to prevent late payments and reduce billing errors. Additionally, if you are keen on improving your financial applications with alternative data, you can utilize third-party verified, user-permissioned utility bill information to swiftly validate identities and addresses, resulting in more informed lending decisions. By adopting these integrated solutions, your organization can greatly enhance operational efficiency while also cultivating a culture that values sustainability and financial accountability. Ultimately, this approach not only supports immediate operational goals but also aligns with long-term environmental and financial strategies.

BlueOceanUtility utilizes the premier SAP Business One technology, which is recognized as a benchmark in the industry. This software empowers you to develop an advanced and budget-friendly billing system tailored to your operations. It is specifically crafted for small to medium-sized utility companies, ensuring that all your requirements are met through a unified database. The capabilities it offers are typically reserved for the largest utilities, providing features that enhance operational efficiency. Designed for ease of use, it is packaged in a way that allows you to deliver exceptional service and value to your customers. Furthermore, it can be tailored to meet your individual specifications while maintaining all data within a single comprehensive database. With intuitive Dashboard Reporting, you have immediate access to crucial insights, enabling consistency across everything from financial summaries to detailed billing analysis. Additionally, it seamlessly interfaces with ITRON®, Meter Reading Handheld Devices, and outsourced A/R Collection Services, ensuring that all utility data is captured effectively. This comprehensive approach not only streamlines your operations but also gives consumers valuable information to help them manage their energy usage more effectively. Ultimately, BlueOceanUtility's solution equips you with the tools needed to thrive in a competitive market.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

CUBIC®, the Comprehensive Utility Billing and Control System, was developed to deliver an efficient billing solution alongside a Customer Information System (CIS) specifically tailored for utility management. This system encompasses extensive customer data, billing operations, and cash receipting capabilities, in addition to providing comprehensive usage and payment history alongside various reporting options. Key features include advanced search options for account inquiries, real-time updates, electronic input functionalities, and seamless receipting interfaces. The reporting tools yield in-depth statistics concerning customer demographics, services provided, and route management. CUBIC® excels in receipt processing, accommodating both conventional methods and high-speed scanning technologies. All functionalities, including bill and payment history, usage data, deposit details, service specifics, and consumption graphs for each service, are accessible online. Furthermore, the system integrates accounting management, ensuring all financial aspects are handled efficiently. Thanks to CUBIC®, generating reports in accordance with NARUC standards is a straightforward process.

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

The entire billing process for both metered and non-metered services is efficiently handled through integrated service orders. FundView Utility Billing provides a comprehensive set of tools to facilitate the management of new connections, meter modifications, disconnections, billings, and payment processing. Additionally, it features date-driven rate tables, prorated charges based on specific date ranges, and options for both metered and non-metered services. Available as a web-based solution, FundView Utility Billing effectively oversees all billing facets, including various metered and unmetered services, consolidated billing accounts, and integrated service orders. Furthermore, users can also efficiently handle deposits, fees, penalties, online payment transactions, and the distribution of bills, ensuring a streamlined experience for all stakeholders.

Sigma CC&B serves as an intuitive online customer support platform, designed specifically for customer service agents to swiftly access customer information. Tailored for Retail Energy Providers, this system streamlines the management of everyday tasks while enhancing customer satisfaction and loyalty. It includes a diverse array of features such as Prospect and Campaign Management, Business Intelligence Reporting, and more, effectively supporting various products like electricity, gas, and other services. The Customer Portfolio screen offers a clear snapshot of vital customer data and provides easy navigation to in-depth details, including billing information, market activities, meter readings, contract details, and customer communications. Additionally, CC&B promotes real-time engagement for customer care representatives, simplifying the journey from the first customer inquiry to the finalization of payment transactions. This cohesive strategy not only boosts operational productivity but also guarantees that customer requests are addressed swiftly and effectively, thus fostering a more reliable service environment. By prioritizing user experience and operational efficiency, Sigma CC&B positions itself as an essential tool for enhancing the overall customer experience in the retail energy sector.

TrueBill significantly boosts your operational efficiency by removing unnecessary workarounds, minimizing the number of open tabs, and reducing repetitive data entry while overseeing tasks and accessing information. With its scalable architecture, it integrates smoothly with numerous leading financial and asset management systems, thereby enhancing your productivity levels. Our state-of-the-art solution is crafted using advanced technology, ensuring that you benefit from the latest developments for optimal performance. It equips you with vital functionalities necessary for peak operational efficiency, the flexibility to adapt to changing demands, and extensive support when needed. Furthermore, you have the capability to import and scrutinize meter readings, which include critical usage metrics such as peaks, lows, rollover data, and any irregularities, enabling you to issue service orders promptly to sustain operational effectiveness. Ultimately, employing TrueBill empowers you to utilize your resources more judiciously, allowing for rapid responses to any operational challenges that may emerge. This comprehensive tool not only streamlines your processes but also fosters a proactive approach to managing tasks and resources.

Managing several independent systems presents significant difficulties. Conventional paper-based methods are often cumbersome, require a great deal of manual effort, can become chaotic, and generally lack efficiency. GeoViewer Online consolidates various operational elements, improving the handling of work orders, asset upkeep, cost management, inventory oversight, and customer invoicing. This all-in-one solution equips managers with the tools needed to oversee every component of their business through a single platform. The ease of use offered by GeoViewer Online simplifies the daily tasks within the organization. Users can create, edit, delegate, and assess work orders, inspections, and service requests both prior to and during field operations, ensuring tasks are performed with maximum efficiency. The geo-focused interface of GeoViewer effectively showcases GIS data, allowing users to utilize existing information while also making modifications, additions, and in-depth analyses. Additionally, users can retrieve historical data along with As Built and CAD drawings linked to particular locations, assets, or work orders, thereby enriching their operational awareness. In summary, this advanced technology greatly boosts both productivity and organizational effectiveness, ultimately leading to smoother operational processes.

OPUS21 transcends the typical software company model, as our dedicated team of utility billing specialists has been assisting municipalities of various scales in streamlining their utility billing and administrative processes for more than two decades. With our innovative cloud-based Customer Information System (CIS) software, we provide a wide range of services such as bill printing and mailing, electronic billing, an online customer portal, and efficient payment processing options. Being a family-owned enterprise, we prioritize building strong partnerships with our clients to ensure their success and satisfaction. Our commitment to collaboration sets us apart in the industry, enabling us to tailor solutions that meet the specific needs of each city we serve.

Ensure the uninterrupted functioning of your local government's utility services with Edmunds Utility Billing Software. This all-encompassing solution is designed to serve both residential and commercial sectors, facilitating effective management, billing, and reporting of utility services through a single, cohesive module. Tailored to handle both metered and standard billing, our software boasts a comprehensive suite of tools that integrate smoothly, enhancing the experience for service providers and customers alike. It provides flexible integration options with meter reading devices, cash collection systems, and a variety of other modules from Edmunds. Users have the ability to access and analyze crucial data that is aggregated from multiple sources, such as your meter software, parcel information, the complete Edmunds financial software suite, inventory management, work orders, and beyond. By optimizing these operations, the software not only supports effective service delivery but also significantly boosts overall operational efficiency. Moreover, the enhanced reporting features enable decision-makers to gain valuable insights that drive continuous improvement and strategic planning for community services.

Presenting an innovative utility billing software solution that features a streamlined billing and accounting function, specifically crafted for municipalities, rural water districts, utility associations, and businesses in need of sophisticated reporting and unlimited scalability. This advanced system enables users to create reports from previous billing periods at any time, adjust entries from those past cycles, export documents as PDFs, and so much more! JUS delivers a thorough Accounts Receivable solution designed for Utility Billing and additional applications. It provides a clear distinction between Customer Accounts and Premises, allowing for the easy transition of customers in and out of service regions while preserving distinct histories for every client. Users can effectively categorize and produce reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The platform accommodates UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Moreover, it supports the printing and tracking of Service Orders, features comprehensive Meter Management that monitors water loss and meter modifications, and is compatible with Automated Meter Reading, including export and import from handheld devices. This software not only equips utility providers with essential tools to streamline their billing processes but also significantly enhances customer service experiences, ensuring that all user needs are met efficiently.

The latest version of the RVS Utility Billing System builds on the foundation of our previous RVS Utility Billing Program, showcasing a wide array of improvements along with an intuitive Windows interface, thus establishing RVS Mosaics as the most advanced and user-friendly utility software in the market. Users can effortlessly log a reading and receive a prompt for the next reading with a single key press while inputting meter information. Another key also allows for the easy posting of complete payments when handling receipts. The system's features allow for the seamless transfer of location information from one account to a new customer, which helps eliminate repetitive data entry. Accessing customer information is both fast and straightforward, whether by entering an account number or typing a few letters of the last name. Users can efficiently sort accounts in various ways, including alphabetically, by account number, or by reading sequence. Additionally, customer data can be viewed or edited from a single screen, and guided wizards help users with tasks like finalizing accounts, changing meters, and correcting billing issues. This version not only enhances the overall utility billing process but also significantly improves operational efficiency and user experience, making it a vital tool for utility management. The integration of modern features ensures that users can navigate the system with ease and confidence.

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

The Pear.ai Platform simplifies the daily challenges associated with managing various services, including energy, water, electricity, gas, sewer, and fuel billing for organizations. This innovative technology suite is designed specifically for utility management, facilitating a digital overhaul of utility operations within your organization. Without a modern utility data platform, it can be quite difficult to answer basic questions about your organization's utility usage and costs. The Pear.ai Platform effectively integrates and organizes all utility information from your organization, ensuring easy access to accurate data from any location, account, or meter, all without requiring manual data entry. Once your data is uploaded to the platform, you will find that locating bills becomes a thing of the past, as all relevant utility information will be instantly available when needed. Managing reporting, auditing, and payments for organizations with complex utility profiles can be overwhelming, often leading to missed opportunities for valuable insights. This platform not only boosts operational efficiency but also equips organizations with the necessary tools to make well-informed decisions based on thorough and precise utility data. By adopting this advanced solution, organizations can greatly enhance their operational capabilities and refine their strategic planning efforts, ultimately leading to more sustainable practices.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

Our Utility Management System (UMS) has been meticulously crafted to meet the specific needs of small to medium-sized water utilities. This system delivers a holistic approach that automates and integrates numerous utility operations, functioning effectively on an economical and sturdy IBM i Power Server or through cloud-based technology. By providing this unified solution, it significantly boosts the efficiency of service delivery, billing, and payment processes, which in turn enhances the productivity of both field workers and office staff. On a similar note, the iDOCS Medical Practice Management System serves as a flexible solution for medical practices across a variety of specialties, including the unique demands of anesthesiology and radiology, while also managing the complexities of medical billing services. Additionally, iDOCS is designed to accommodate Medicaid billing and the requirements of non-profit service providers, ensuring extensive support across the board. Offered in both cloud and on-premise options on IBM i Power servers, our practice management system is specifically designed to optimize operational effectiveness and efficiency. These two systems not only address the distinct challenges within their respective sectors but also set a benchmark for innovation and service quality across industries. As a result, their implementation can lead to transformative impacts on organizational workflows and customer satisfaction.

The GAS MANager program is intended to generate gas invoices by utilizing either the actual gas consumption or estimated figures for a designated billing period. Initially developed for natural gas cooperatives, this software is also applicable to any utility service that depends on measured consumption, including water supply systems. Since its inception in 1997, GAS MANager has experienced substantial enhancements that allow for the handling of supplementary data, which, while not critical for billing gas, is vital for the smooth functioning of a natural gas cooperative. Numerous improvements have been integrated into the core software package to benefit all users, with select enhancements offered as optional modules. This modular design allows users to customize their experience by choosing features that suit their specific needs, helping to keep the costs associated with GAS MANager manageable. Furthermore, these continuous updates are indicative of the shifting requirements in utility management, ensuring that the software adapts and stays effective in an ever-changing market landscape. Overall, the GAS MANager program stands as a flexible and responsive solution for modern utility billing challenges.

AQ2’s AQURIT™ solution enables utility companies to handle customer bills and checks in large volumes with efficiency, ensuring fast and accurate processing that allows them to concentrate on providing exceptional service to their customers. This cutting-edge technology proves beneficial for cooperatives, municipalities, and rural utilities, as it automates tasks that previously required manual data entry. By utilizing image scanning for checks and remittance coupons, the system removes the labor-intensive process of manually inputting monthly payment details. Our software adeptly processes each scan, accurately extracting essential information whether checks arrive individually, with coupons, or alongside comprehensive documents. After gathering the data, it reconciles debits and credits, organizes the information into a transaction ready for posting, and integrates smoothly with any accounting system currently in operation. With AQ2’s AQURIT™ solution, organizations can digitally capture more customer information while retaining their current workforce levels, thus improving service delivery to a larger segment of the community without compromising profitability. Consequently, this innovation fosters enhanced operational efficiency that ultimately benefits both the utility and its clientele, leading to a more streamlined experience for all parties involved. Additionally, by reducing manual workload, utilities can redirect their resources toward other critical areas needing attention.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

SDI functions as an all-encompassing resource for communities seeking to collect utility usage data and oversee customer billing. Through SDI Complete, users experience effortless integration with QuickBooks, allowing for the direct transfer of customer details and invoicing between both systems. This service is equipped with a flexible water rate framework, secure cloud backups, customized invoice reporting, and comprehensive analytical tools. Furthermore, Significant Digits Incorporated does not operate in a vacuum; it partners with prominent providers of metering and electronic devices to deliver high-quality products and software solutions to its clients. SDI is dedicated to the ongoing improvement and expansion of its services to stay at the forefront of technological advancements. Beyond enhancing current solutions, the company actively focuses on developing innovative technologies that aim to improve user productivity. Recently, it launched a dedicated billing package tailored for smaller to mid-sized utility companies, reflecting SDI's commitment to addressing the varied needs of its customers. This forward-thinking strategy not only cements SDI's position in the utility management arena but also highlights its role as a proactive collaborator in the industry. Thus, SDI continually adapts to the evolving demands of its client base, ensuring long-term success and relevance in a competitive market.

Since its inception in 2002, LTW Data has established itself as a frontrunner in the utility metering and billing industry. Our mission is to deliver robust, dependable, easy-to-use, and cost-effective solutions that empower our clients to achieve their business goals and aspirations. We are devoted to assisting our clients in enhancing their operational efficiency, reducing expenses, and attaining overall business success. Each software product we offer is developed in-house and can be customized extensively to align with the unique requirements of our customers. With over a decade of experience under our belt, we have meticulously crafted our metering and billing systems and have recently introduced a new product line that emphasizes energy consumption management, aiding clients in analyzing energy usage trends and formulating effective energy conservation strategies. Our unwavering commitment to innovation motivates us to constantly broaden and improve our product range to meet the changing demands of our clients and the marketplace. In this pursuit, we strive to reinforce our status as a reliable partner within the utility sector, ensuring long-term relationships built on trust and mutual growth. As we look to the future, our focus remains on addressing the challenges faced by our clients and contributing positively to the industry.

SilverBlaze's Capricon Customer Portals provides an entirely customizable self-service web portal solution that significantly boosts employee productivity and enhances customer satisfaction. By implementing Capricon, companies can offer their clients self-service tools that facilitate effective utility management, reduce the volume of incoming calls, and promote innovative interactions with the service, all while minimizing costs associated with printed invoices, bills, and reports. Moreover, Capricon effortlessly integrates with existing business systems and guarantees accessibility from any device at any time, positioning it as an adaptable option for contemporary businesses. This level of flexibility not only streamlines operations but also empowers customers to take charge of their service experience, fostering a more engaged and satisfied clientele. As a result, organizations can expect improved operational efficiency and stronger customer relationships.

UMS2000, created by Computer Network, is an all-encompassing utility management software tailored for Windows, delivering intricate line/tap and meter information. Its customizable task menu paired with user-friendly drill-down navigation simplifies data entry and improves user engagement with various projects and tasks on a daily, weekly, or monthly basis. This powerful system encompasses features like integrated work management, electronic billing, inventory oversight, mobile service orders, an exceptional audit trail, rate analysis, CASS certification, a GIS interface, customizable rate codes, and the capability to support an unlimited number of billing cycles, among numerous other functions. Furthermore, UMS2000 is designed to evolve alongside the changing demands of utility management, ensuring that users experience both efficiency and accuracy in a variety of operational settings. The continuous updates and enhancements make it a reliable choice for utility professionals seeking to optimize their management processes.

Aria plays a pivotal role in transforming businesses by shifting their focus from traditional ownership models to an emphasis on access and ongoing customer engagement. The cloud-native billing and monetization platform offered by Aria is crafted to empower organizations to successfully introduce sophisticated subscription and usage-based products and packages. This innovation in product offerings allows companies to explore new markets and connect with demographics that were previously inaccessible. By streamlining the process, Aria ensures that businesses can provide their customers with seamless and enjoyable purchasing experiences. Through its web storefronts, Aria facilitates the presentation of customized offers and competitive pricing, which enhances customer acquisition by easing the sign-up process and promoting attractive trial offers. With solutions from Aria, businesses can consistently maintain a positive and uniform buying experience, regardless of the sales channel or vendor involved. Additionally, the platform enables companies to tailor their offers based on their existing customer relationships, promoting smooth transitions from freemium services to paid subscriptions or service upgrades. This adaptability not only fulfills the demands of contemporary enterprises but also significantly boosts their capacity for innovation in an ever-changing marketplace. By leveraging Aria's capabilities, businesses can remain agile and responsive to emerging trends and consumer needs.

Our emphasis lies in developing customized software solutions and services tailored to your specific Utility Software needs, such as Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all adjusted to align with your unique site requirements. For over thirty years, White Mountain Technology & Consulting has been providing effective Financial Management Software and Business Consulting Services designed specifically for the Government and Energy sectors. Located in Longmont, Colorado, White Mountain Technology and Consulting is proudly a 100% American-owned enterprise. Our business model intentionally avoids the high-volume sales market, as we believe that an excess of clients can compromise the quality of service we provide in our industries, making post-sale support our most significant asset. We are meticulous in our client selection process, ensuring that our partnerships are mutually beneficial and centered on quality. This strategy not only improves our service delivery but also cultivates long-lasting relationships rooted in trust and reliability, ultimately leading to greater satisfaction for all parties involved.

Quikwater is a cloud-based utility billing software tailored for small to medium-sized municipal entities, created by TAK Technology. This innovative tool simplifies the management of water and sewer fees, while providing a centralized platform for municipalities to keep track of resident records. Key features include visual bar graphs, real-time billing calculations, transaction reversal capabilities, customizable billing templates, stop notice issuance, mailing functionalities, and various other enhancements to improve usability. With its intuitive interface, Quikwater optimizes the billing workflow, allowing municipal staff to manage utility charges with greater efficiency and ease. Ultimately, Quikwater not only saves time but also improves accuracy in billing for local government services.

Enhancing customer satisfaction, fostering revenue expansion, and optimizing business processes are all attainable goals. Utilize the comprehensive features, exceptional user experience, and customizable options offered by CIS Infinity: automate repetitive tasks, shift from traditional paper systems to modern digital solutions, and boost your income stream without facing exorbitant customization expenses. With CIS Infinity’s user-friendly interface and integrated functionalities, you can retrieve vital data and insights exactly when needed, guaranteeing superior customer support. Eliminate the need for expensive coding projects by taking advantage of the sophisticated configuration capabilities in CIS Infinity. Quickly and easily modify rules, rates, and actions to adapt to evolving requirements. Effectively oversee and streamline your utility operations with digital platforms that enable you to focus on your essential business functions. Backed by a solid history of 25 years, more than 150 successful deployments, and a team of seasoned experts, we are your trusted technological ally for continuous achievement. Our dedication to innovation and improvement ensures that you will have the necessary resources to prosper in a competitive environment, making your business not just successful, but also resilient against future challenges.

Rural Billing provides a reliable utility billing solution that is specifically designed to meet the requirements of small utility companies in rural areas. The system boasts a user-friendly interface, scalability, and affordability, enabling users to create detailed customer profiles, set up diverse tariff options, and produce multiple rate plans according to the services offered, with the ability to adjust these plans as needed. Key features include electronic invoicing and online payment capabilities, along with supplementary functionalities that significantly improve the efficiency of utility management. This comprehensive approach ensures that rural utility providers can effectively manage their billing processes while adapting to changing customer needs and service requirements.

Our specialized Water and Sewer Utility Billing system is designed to help municipalities effectively manage account information, usage metrics, and billing records for their water and sewer services. Fully integrated with our Assessing and Tax Collection systems, this Utility Billing solution allows for quick and easy access to water and sewer data for local government users. We invite you to explore the diverse features and benefits we provide, and feel free to reach out to schedule a demonstration. Operating as a multi-user, client/server Windows application, it is built on the Microsoft SQL Server/SQL Express database framework, ensuring high-level integrated security and customizable access permissions for various users. Users can easily retrieve information by searching using map and lot numbers, owner names, addresses, or meter/account numbers. The system boasts an intuitive tabbed interface that facilitates rapid information retrieval and includes user-friendly point-and-click editing with attribute dropdown menus. In addition, it has capabilities for tax calculation, generating commitment reports, and printing tax bills, which are essential for efficient municipal operations. With its comprehensive functionalities, the system is not just a tool but a crucial resource for municipalities aiming to optimize their water and sewer billing procedures, ultimately enhancing customer service and operational efficiency. Overall, our utility billing system empowers municipalities to meet their financial management needs effectively.

Effective estate and portfolio management can lead to significant cost reductions. However, maintaining a reliable database while processing and validating utility bills can deplete an organization's resources. The ability to receive electronic utility bills is essential for organizations aiming to ensure data precision, alleviate resource burdens, and enhance financial recoveries. Our Sigma EDI Billing software provides the necessary tools to generate accurate, industry-compliant EDI bills swiftly and efficiently for your clients. This cutting-edge solution converts electronic bills from your existing billing systems and supports any utility format, including the TRADACOMS standard. With numerous distribution methods and customizable invoice designs available, your EDI bills can be tailored to reflect your brand identity. We are dedicated to partnering with you for a seamless implementation of Sigma EDI Billing, ensuring that your billing operations remain uninterrupted. By integrating this state-of-the-art software, organizations can significantly improve their operational efficiency and billing processes, ultimately leading to better financial management and customer satisfaction. This investment not only simplifies billing but also allows for better tracking and reporting of utility expenses.

To provide outstanding service to your clients, your utility collection office requires a billing solution that is both versatile and easy to navigate. Whether you are handling billing for electricity, water, natural gas, or other services, the VIP Utility Billing software is crafted to optimize the entire billing workflow. This platform is embraced by numerous agencies, showcasing its capability to handle even the most complex billing calculations and rate structures with ease. It presents in-depth insights into accounts and bills tied to individual customers or property owners, enabling better management. Customers enjoy the convenience of overseeing their accounts through online bill displays, receiving email notifications for billing, making web payments, and getting updates through email or text messages. All essential customer details can be retrieved from a single menu option, significantly improving operational efficiency. The system also supports customizable deposit processing that adheres to your established policies. With user-friendly filtered grids, you can adjust the data presentation and effortlessly export it to software like Excel and Word, ensuring a seamless operational experience. Moreover, the all-encompassing nature of this software offers a strong foundation to adapt to the changing demands of your utility office, allowing for future scalability and enhancements. This adaptability ensures that your billing practices remain efficient and responsive to both customer needs and regulatory changes.

UtilityExplorer™ is recognized for its exceptional ease of use in managing utility billing processes. Originally developed for the HP3000, the system has been thoroughly reimagined to fully utilize the Windows® platform while retaining the valuable features of its predecessors. Designed with a focus on enhancing the user experience, it is specifically created for billing municipal services. Moreover, UtilityExplorer™ provides a wealth of customization options, allowing it to evolve alongside your needs for years to come. The software is built on a completely table-driven architecture, ensuring that it can be tailored to your unique requirements without you needing to fit into its structure. Its user-friendly graphical interface on Windows® is complemented by menu-driven controls, making navigation straightforward. Users can conduct searches across any field, connect an unlimited number of contacts and notes, and prepare for future rate adjustments with its advanced features. In addition, it enables efficient cash receipt processing and streamlines data import and export, proving to be an essential tool for utility management. The adaptability and scalability of UtilityExplorer™ position it as an ideal solution for any organization in search of an effective billing system. As such, it stands out in a competitive market, providing organizations with the tools they need to succeed in managing their billing operations.

Manage every aspect of your utility services using Tyler's comprehensive billing and account management solution. This innovative platform enhances operations by streamlining processes such as service connections, disconnections, work orders, invoicing, and customer notifications, allowing both municipal and independent utilities to automate their workflows, increase efficiency, and improve collection rates. Its seamless integration with Tyler’s financial management systems simplifies tasks, reduces data entry errors, and boosts overall productivity. Tailored for user convenience, Munis offers the critical services that citizens expect, the functionality that utilities require, and the cutting-edge technology needed for growth in mid-sized to large organizations. Furthermore, this all-inclusive strategy ensures that utilities remain responsive to changing needs while consistently delivering high-quality service. By leveraging such technology, utilities can not only enhance their operational capabilities but also foster better relationships with their customers.

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.