What is Vakoso?
Vakoso is a cutting-edge PropTech platform focused on revolutionizing the cloud-based approach to reporting maintenance issues and repairs in real estate management. By eliminating the chaos associated with maintenance requests sent via WhatsApp, phone calls, or handwritten notes, it offers a streamlined, efficient ticketing system that allows for easy tracking of all reported issues.
This innovative solution strengthens the connection between tenants and property managers by incorporating physical QR codes alongside a sophisticated digital dashboard, which enhances communication and accelerates response times. It is particularly beneficial for private landlords, property management companies, Housing Associations, and facility managers, marking a notable improvement in maintenance management practices. Furthermore, the user-friendly design of the platform ensures that all parties involved can effortlessly navigate the system, leading to increased overall satisfaction and a more effective maintenance process. Users can expect not only improved communication but also a more organized approach to property management.
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Vakoso Customer Reviews
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Ended our WhatsApp chaos – highly efficient for property management
Date: May 07 2026SummaryAs a property management group, managing residential units efficiently is our top priority. Vakoso has significantly streamlined our maintenance workflow. It saves our team hours of administrative work every week because tickets arrive pre-structured with all necessary details and photos. It is incredibly easy to roll out. Highly recommended for any landlord or property manager looking to digitize without frustrating their tenants.
PositiveThe absolute best part is that tenants don't need to download an app. They just scan the QR code in the hallway and report the issue with photos. It completely eliminated the weekend WhatsApp messages and endless email chains for our property management team. The dashboard is clean and gives us a perfect overview of all pending repairs across our properties.
NegativeSince the software is relatively new, there are still a few minor features we would love to see in the future, like a deeper calendar integration for our external contractors. However, the core functionality is solid.
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