What is VoIPTech Solutions?

VoIP is an advanced communication technique that greatly benefits contact centers. VoIPTech Solutions provides a robust Voice Over Internet Protocol (VoIP) service that caters to contact centers around the world. Our dedicated team of VoIP experts helps streamline the operations of contact centers, significantly boosting agent productivity. We offer customized VoIP solutions that are cost-effective, enabling start-up contact centers to excel in a competitive environment. With our offerings, users can enjoy seamless VoIP communication without relying on traditional phone lines, facilitating effective remote oversight of agents. VoIP technology proves to be more cost-efficient than traditional methods, utilizing internet protocols for establishing business connections over great distances. Our comprehensive VoIP services are designed with features that enhance the contact center experience. Additionally, our VoIP solutions are adaptable to meet the unique demands and scale of your contact center, promoting growth and flexibility as your business evolves. By choosing our services, you can ensure that your communication infrastructure remains cutting-edge and aligned with your operational goals.

Integrations

All VoIPTech Solutions Integrations
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Screenshots and Video

VoIPTech Solutions Screenshot 1
VoIPTech Solutions Screenshot 1 VoIPTech Solutions Screenshot 2

Company Facts

Company Name:
VoIPTech Solutions
Date Founded:
2017
Company Location:
India
Company Website:
voiptechsolutions.in/solutions/contact-center-solution/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

VoIPTech Solutions Categories and Features

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

VoIPTech Solutions Customer Reviews

Write a Review
  • Reviewer Name: Romarama K.
    Position: Digital Marketing Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable and user-friendly VoIP service

    Date: May 14 2025
    Summary

    VoIPTech has helped streamline our communication process significantly. It's reliable, easy to use, and perfect for small to mid-size businesses. We’ve seen improved call handling and customer engagement since adopting their service.

    Positive

    The setup was straightforward, and the interface is intuitive. Call quality is consistently high, and the system integrates well with CRM tools. Their support team is responsive and helpful whenever needed.

    Negative

    Would love to see more analytics and reporting features in the dashboard. Occasional UI lag when accessing older call logs.

    Read More...
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