List of the Best VoIPTech Solutions Alternatives in 2026
Explore the best alternatives to VoIPTech Solutions available in 2026. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to VoIPTech Solutions. Browse through the alternatives listed below to find the perfect fit for your requirements.
-
1
PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
-
2
Infinite Connect
Infinite Connect
Streamline communication and boost productivity with seamless connectivity.You can oversee all your business functions remotely through a single platform. By utilizing dependable voice and video services, along with faxing, messaging, and conferencing capabilities in the cloud, you can enhance productivity and streamline communication. This flexible, all-in-one cloud communication and contact center solution is tailored for small and medium-sized enterprises. Additionally, you have the option to customize your settings and features, ensuring your conference calls operate according to your preferences, with support for up to 100 participants. Our VoIP phone system or hosted PBX serves as a modern alternative to traditional small business phone systems, utilizing your broadband connection to facilitate seamless communication. You can effortlessly share your screen and stream HD video for any meeting size, whether large or small, without the need for downloads. Furthermore, you can send and receive SMS and MMS messages directly online, as well as manage internet faxing directly from your dashboard. Infinite provides the latest VoIP phones, which come fully set up and ready for immediate use; simply turn on your device to start your conversations. With these tools at your disposal, your business can thrive in a connected world. -
3
At VirtualPBX, we provide a wide range of communication solutions specifically designed to meet the needs of businesses like yours. Our adaptable business phone plans are not only flexible but also scalable, allowing you to personalize features such as call routing, voicemail, and conferencing to suit your organization's specific requirements. With our contact center solutions, we enable you to significantly improve your customer service and support capabilities through tools like interactive voice response (IVR), call queuing, and real-time monitoring for better decision-making. Furthermore, our business texting service facilitates easy communication with customers and colleagues through SMS, ensuring no message goes unnoticed. If you're contemplating a shift from outdated analog phone systems, our Airdial Pots replacement solutions provide a smooth transition to contemporary, cloud-based options. Overall, VirtualPBX is committed to equipping businesses with essential tools that simplify communication, elevate customer service standards, and boost overall efficiency. We invite you to experience our offerings firsthand by requesting a free demo today, so you can see how we can transform your communication strategies.
-
4
VoipNow
4PSA
Elevate collaboration with seamless, powerful cloud communication solutions.VoipNow is a comprehensive Cloud communications solution that offers essential features for service providers and organizations, including a powerful enterprise PBX system, voice and video capabilities, presence management, instant messaging, and conferencing tools. This platform ensures seamless communication and collaboration within businesses of all sizes. -
5
HoduCC
Hodusoft
Elevate customer service with intelligent, secure VoIP solutions.HoduCC stands out as a comprehensive contact center solution, making it the ideal choice for various call center types. As a prominent player in the Voice over Internet Protocol (VoIP) market globally, HoduSoft delivers this software with a focus on intelligence, security, and advanced features, earning high praise from its users. Designed to foster customer loyalty and exceed expectations, HoduCC empowers customer service teams to deliver tailored and efficient phone support within an omnichannel framework. This versatile software not only aids in resolving customer issues swiftly but also enhances call center operations and overall service quality. Both corporate clients and individual users can benefit from HoduCC, which boasts an intuitive interface that easily adapts to the evolving demands of support and sales teams, ensuring a seamless user experience. Ultimately, HoduCC represents a strategic investment for any organization aiming to elevate its customer service capabilities. -
6
iHelpBD
iHelpBD
Empowering businesses with innovative VOIP solutions and support.iHelpBD stands out as a premier platform specializing in the creation and deployment of interactive decision-making products. As a privately-owned software company, we are committed to providing exceptional software solutions within the industry. Our specialization in VOIP software is marked by our adoption of the latest technologies and standards to improve overall performance. For those seeking a VOIP phone system designed specifically for small businesses, iHelpBD is the perfect option. What distinguishes our services from other VOIP providers is our unique ability to operate as both an internal PBX system and a contact center, efficiently managing both inbound and outbound communications. A significant advantage of our system is the ability to recognize customers calling from saved CRM numbers, instantly connecting them to their assigned manager while also offering features for call logging and recording if necessary. iHelpBD excels in providing outstanding value by merging advanced software solutions with robust customer relationships. Our business offerings are tailored to a wide array of clients, ranging from solo entrepreneurs to large corporations, allowing us to establish a far-reaching global presence. This dedication to understanding and fulfilling the distinct requirements of each customer reinforces our reputation as an industry leader. By consistently innovating and adapting, we ensure that our services evolve alongside our clients' needs. -
7
KingAsterisk
KingAsterisk Technologies
Transforming communication with innovative, scalable contact center solutions.KingAsterisk Technologies has built its reputation as a global leader in contact center software by delivering more than 2,000 successful projects and serving over 1,500 clients. With 14+ years of expertise, the company develops advanced telephony solutions that empower organizations to improve customer engagement, streamline workflows, and reduce operational costs. Their software offers comprehensive features, including predictive dialing powered by AI, intelligent IVR, avatar dialers, CRM integration, and unified multi-channel communication. Designed for scalability and security, KingAsterisk’s solutions are cloud-ready and support seamless expansion as businesses grow. Real-time reporting, analytics, and call supervision provide transparency and allow teams to make informed, data-driven decisions. The company’s flexible approach includes custom dial plans, AGI scripting, and integration with leading CRMs to ensure each deployment fits the client’s exact needs. Industries such as telecom, healthcare, real estate, education, finance, and government benefit from their tailored solutions. With dedicated technical support available around the clock, KingAsterisk ensures uninterrupted operations and long-term reliability. Clients consistently report improved efficiency, higher productivity, and stronger customer satisfaction as a result of adopting their solutions. In short, KingAsterisk blends innovation, customization, and proven expertise to deliver world-class contact center technology. -
8
ClarityTel
ClarityTel
Affordable, intuitive VoIP solutions transforming business communication efficiency.When it comes to cost-effective and intuitive phone system solutions for your business, ClarityTel stands out as the optimal selection. Known for its advanced cloud-based phone services, ClarityTel allows companies to meet their communication needs at a fraction of the price of traditional landline systems. Step into the next era of VoIP technology with ClarityTel, which is specifically crafted to cater to your unique requirements. Our VoIP offerings are customized to fit businesses of varying sizes, enabling you to achieve savings of up to 60 percent while enjoying clear and straightforward pricing. We deliver a complete business VoIP package for one affordable monthly rate, free from unexpected fees. This high-quality VoIP service includes a range of sophisticated features such as email voicemail delivery, conference calling, live answering, and automated attendants, making it suitable for businesses from small to enterprise level. By choosing ClarityTel, you not only benefit from significant cost reductions but also gain access to a powerful communication platform that can significantly improve your business efficiency and connectivity. Embrace the potential of enhanced communication strategies with ClarityTel, and transform the way your business interacts. -
9
AcmaTel CCS
AcmaCorp Solutions
Affordable, advanced call center solutions for every business.AcmaTel CCS provides an extensive and integrated Call Center Solution that stands out in the industry. Renowned globally for its expertise in Voice over Internet Protocol (VoIP), AcmaTel's Call Center solution is equipped with advanced features. This solution is specifically crafted to enhance customer loyalty while fulfilling their needs and expectations. Moreover, it serves as the most economical option for small businesses, catering to organizations of any scale. By prioritizing affordability and efficiency, AcmaTel CCS ensures that even the smallest enterprises can access top-tier call center capabilities. -
10
VoipSwitch
VoipSwitch
Revolutionize communication with seamless, efficient, and innovative solutions.Our extensive white-label VoIP solution, designed specifically for service providers, offers seamless integration with third-party systems to enable off-net calling and SMS services. We provide the essential tools that boost efficiency, ensuring uninterrupted and smooth business communications. Instead of depending on cumbersome equipment typically found in telecom closets, our VoIP technology leverages your Internet connection for optimal usage. All staff members can take advantage of a shared virtual PBX, which unifies communication under one cohesive phone system. The VoipSwitch platform is meticulously developed for service providers aiming to introduce innovative applications and services, while its versatile capabilities ensure high-definition audio and video communications. Additionally, users can chat and initiate group discussions with up to 100 participants, promoting teamwork and collaboration effectively. To make calls to non-VoipSwitch RCS landlines or mobile numbers, you can easily purchase one of our minute plans. Within the VoipSwitch RCS ecosystem, your phone number acts as your unique identifier, allowing for automatic recognition of contacts who are already users, which simplifies the connection process. You can enjoy complimentary audio and video calls with other VoipSwitch RCS users, further enhancing your communication experience. Thus, we are revolutionizing connectivity and collaboration for businesses in today’s dynamic environment, ensuring they remain ahead in their communication capabilities. -
11
SureVoIP
SureVoIP
Empower your communication with secure, reliable VoIP solutions.SureVoIP provides both UK and international VoIP numbers that are perfectly suited for startups, call centers, freelancers, and remote professionals. Discover the extensive array of VoIP Products & Services offered by SureVoIP, an award-winning UK provider renowned for its fully managed hosted business IP phone systems and solutions. They supply recommended IP phones, VoIP hardware, and connectivity devices specifically designed to work with their internet and VoIP services, catering to both business and enterprise requirements. VoIP technology has evolved significantly and is no longer just a passing trend; its implementation is straightforward, and the benefits are considerable. With just IP phones and a dependable internet connection, SureVoIP handles all the intricate details. Whether you are outfitting new equipment or utilizing what you already own, SureVoIP® is ready to support you. By employing only top-tier connections, they guarantee exceptional service, creating the impression that your client is merely a short distance away. The effectiveness of their service can make you forget that you are communicating from different locations. Moreover, the security of their hosted VoIP services is assured, as all communications are encrypted to safeguard against any potential intrusions. With SureVoIP, you can enjoy smooth communication while maintaining high standards of safety and quality, ensuring your interactions are both effective and secure. This commitment to excellence makes SureVoIP a standout choice for any communication needs. -
12
Microtalk
Microtalk Europe Limited
Seamless communication solutions for businesses of all sizes.Microtalk delivers a comprehensive suite of cloud-based telecommunication services, designed to empower businesses with flexible, secure, and cost-effective connectivity. Its flagship Cloud Phone System is simple to deploy and packed with features, including IVR digital receptionists, secure call recording, music on hold, skills-based call routing, and HD-quality voice. The system is equally suited for small businesses, remote teams, and enterprise-level contact centers, making it a versatile option for diverse communication needs. Contact Centre solutions include high-capacity VoIP trunks, optimized media routing, toll-free and DID numbers, and a predictive dialer hosted in the cloud to streamline outbound campaigns. Microtalk also provides enterprise-grade fibre internet with speeds up to 10Gb, combined with SD-WAN and MPLS for reliable, high-performance networking. For customer engagement, its SMS platform allows businesses to launch and track mass campaigns, schedule recurring messages, and ensure compliance with carrier regulations. Since 2008, Microtalk has served more than 10,000 customers across 15 countries, ranging from retail and construction to finance and call centers. Its business model eliminates CAPEX by offering low per-user costs, making advanced cloud telephony accessible and scalable for organizations of any size. Clients benefit from seamless setup in under five minutes, easy integration, and round-the-clock technical support. By combining innovation, reliability, and customer-first solutions, Microtalk continues to be a trusted partner in modern business communications. -
13
IPFone
IPFone
Empowering businesses with seamless communication and connectivity solutions.IPFone focuses on providing telecommunications services that cater specifically to the needs of small and medium-sized businesses, offering a wide range of cloud communication solutions, internet services, and business phone systems. Their diverse portfolio includes Unified Communications as a Service (UCaaS), Voice over Internet Protocol (VoIP), Software-Defined Wide Area Network (SD-WAN), contact center options, high-speed fiber internet, professional installation, thorough training programs, top-notch customer service, and unlimited international calling features. By prioritizing effective communication, IPFone enables companies to function smoothly and stay connected with their clients and teams. Their dedication to service excellence sets them apart in the competitive telecommunications landscape. -
14
VoIP Much
VoIP Much Phone Company
Enhancing communication efficiency for homes and businesses alike.VoIP Much Phone Company Inc. is a privately held internet telephony provider that delivers phone services via broadband connections, commonly referred to as VoIP (Voice Over Internet Protocol). Based in Toronto, Ontario, VoIP Much serves both residential and commercial clients across Canada and the United States. Additionally, the company offers a range of business solutions, such as conferencing and interactive voice response (IVR), that are available globally. With over two decades of experience in IT and telecommunications, our main business owners contribute significant knowledge and expertise to the operations of VoIP Much. Committed to quality, VoIP Much caters to the telecommunication needs of both small and large enterprises, as well as individual households. Their services are designed to enhance communication efficiency for all types of customers, making it a versatile option in the telecom market. -
15
NobelBiz
NobelBiz
Transforming contact centers with seamless, innovative communication solutions.NobelBiz has been a key player in the CCaaS sector for more than two decades, significantly boosting productivity across international contact centers. Our offerings include a specialized telecom carrier engineered for call center traffic, alongside state-of-the-art omnichannel cloud contact center software, all supported by exceptional customer service. NobelBiz OMNI+ is the premier CCaaS solution, equipped with a variety of features and integrations aimed at effectively overseeing contact center activities. This all-encompassing software provides extensive channel integrations and is compatible with various CRMs, making it ideal for efficient remote work. It serves as a user-friendly software option well-suited for any omnichannel contact center environment. As a leading VoIP provider, the NobelBiz Voice Carrier Network is meticulously crafted for global contact centers. It guarantees outstanding voice clarity and dependable service through a comprehensive network. Designed to accommodate inbound and outbound requirements, our network offers advanced cloud-based routing, toll-free number provisioning, and an array of administrative tools, ensuring seamless communication for high-performance contact centers. Additionally, our commitment to innovation ensures that we continually adapt to the evolving needs of the industry. -
16
Mizu Softphone Modern
Mizutech
"Seamless communication, customizable design, and superior audio quality."Mizu Softphone Modern is an adaptable VoIP softphone that utilizes the widely-used SIP protocol, ensuring seamless integration with a large array of SIP devices, PBXs, and VoIP service providers through the Mizutech JVoIP SIP/media engine. This application features a highly customizable user interface that meets contemporary user demands and complies with open standards. Upon launching the app, users are presented with a homepage that conveniently displays their most frequently contacted individuals, making communication more efficient. Designed with user-friendliness in mind, it offers a simplified settings menu alongside a well-organized contact list and comprehensive call history. The softphone includes unified communication capabilities such as chat and SMS, as well as support for various codecs like G.729 and OPUS HD Audio. Enhanced audio quality is achieved through advanced technologies including QoS, PLC, VAD, AGC, and AEC. Essential VoIP functionalities are present, allowing users to transfer, hold, mute, and forward calls, as well as set up conference calls. For business applications, features such as peer-to-peer connections, callback options, recharge functions, balance displays, and SMS management are included. Additionally, users can enjoy enhanced features like video calls, screen sharing, and file transfers, along with CRM and click-to-call integrations using its webphone capability. Security is a priority, with measures like TLS/SRTP and built-in VoIP tunneling and encryption in place to protect user data. The softphone also allows for branding customization and provides easy provisioning options, ensuring a tailored experience for users and businesses alike. With its wide range of features and user-centered design, Mizu Softphone Modern stands out as a robust solution in the VoIP market. -
17
VoIPstudio
VoIPstudio
Elevate your communication with flexible, feature-rich VoIP solutions.VoIPstudio presents a top-tier VoIP phone solution priced for everyday consumers, ensuring the high standards of quality and security that businesses expect. It combines a wealth of innovative features and functionality with flexibility, scalability, and an exceptional user experience, all supported by a dedicated customer service team that operates across multiple channels. Tailored for a global audience, VoIPstudio is designed to function seamlessly across multiple sites and countries, utilizing cloud-based distributed hosting to offer the responsiveness and dependability essential for enterprise clients. This makes it an ideal choice not only for individual users but also for organizations with extensive extension needs, including various sectors such as media, call centers, software development, and meteorology. Customers benefit from the solution's adjustable capacity, which allows for easy addition or removal of users, ensuring they only pay for what they utilize without incurring costs for unnecessary capacity. Moreover, the platform is built to accommodate sudden increases in traffic, making it a robust option for businesses of all sizes. VoIPstudio’s offerings include over 40 advanced features and services available in every plan, such as number portability, call recording, conference calls, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and many more, enhancing communication possibilities for all users. This comprehensive feature set positions VoIPstudio as a leader in the VoIP market, catering to diverse communication needs effectively. -
18
Crystal Quality
Avdor CIS
Streamline communication and recording for enhanced business productivity.Crystal Quality is an all-encompassing multimedia recording platform available online, tailored for TDM, analog, and VoIP settings, and it supports a wide range of telephony interfaces, including analog trunks/extensions, digital trunks like ISDN BRI/PRI and E1/T1, as well as VoIP trunks/extensions and both discrete and trunked radios. Developed by Avdor CIS, Crystal Quality simplifies the management of numerous recording types, which encompass call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all presented through a user-friendly and visually appealing interface. The platform offers a variety of flexible pricing structures, allowing businesses to easily choose the most suitable plan that aligns with their specific needs while ensuring cost savings and maximized benefits. Avdor CIS’s innovative approach merges call recording and monitoring into a remarkable, unified solution that effectively addresses all organizational requirements. Moreover, Crystal Quality significantly boosts operational efficiency by bringing together various modes of communication into one streamlined system, thus fostering better collaboration and responsiveness across teams. Ultimately, this solution exemplifies how technology can enhance business processes and improve overall productivity. -
19
Boxygen
Boxygen
Revolutionary VoIP solutions for seamless business communication success.Boxygen Vocals Cloud offers an advanced business phone system utilizing Voice Over Internet Protocol (VoIP), allowing users to make calls over the Internet. With the rise of remote work, VoIP has become the favored option for both individuals and companies. This cutting-edge technology provides a well-rounded communication strategy that is vital for the success of your team. Unlike conventional phone systems, a VoIP number isn’t tied to one specific device; instead, users can receive calls through an app on their computer or mobile device. At Boxygen Brands, we take pride in offering innovative communication solutions designed to meet your business's unique requirements, functioning as a dependable VoIP provider that handles everything for you. Whether you are situated in a corporate setting or operating from home, having a strong WiFi connection is essential for maintaining reliable communication. By improving your operational efficiency, you can enhance your performance and user experience with our dedicated 24/7 cloud and onsite support, ultimately saving your company precious time, resources, and hassle. Our unwavering dedication to excellence ensures that your communication needs are addressed without any interruptions, allowing you to focus on what truly matters—growing your business. -
20
VaxVoIP
VaxSoft
Build secure, intelligent SIP-based VoIP solutions effortlessly.VaxVoIP SIP Server SDK is a comprehensive software development kit designed to help developers build secure, scalable, and feature-rich SIP-based VoIP solutions such as IP-PBXs, interactive voice response (IVR) systems, auto-dialers, smart agents, call centers, and calling card platforms. Fully compliant with the SIP protocol, it supports a broad range of SIP-compatible devices including softphones, hardphones, ATA devices, and other SIP-enabled hardware, ensuring broad compatibility and flexibility. The SDK integrates a complete suite of PBX features including call queues to manage call traffic efficiently, call forwarding for flexible routing, call recording for compliance and quality assurance, voicemail systems, and advanced call routing capabilities to optimize communication workflows. Security features are robust, protecting the system from SIP floods, unauthorized scans, and brute-force attacks to maintain uninterrupted and secure communication services. Additionally, the SDK offers developers real-time access to raw audio PCM data, enabling seamless integration of AI, machine learning, and smart agent functionalities. This capability allows the creation of intelligent VoIP systems that can automate and enhance user interactions with voice-driven AI agents. VaxVoIP’s SDK addresses both the functional and security requirements of modern VoIP solutions, providing a solid foundation for innovation. It reduces development complexity while delivering high performance and reliability. The platform is ideal for organizations and developers focused on building next-generation communication systems with intelligent automation. Ultimately, VaxVoIP empowers businesses to deliver secure, scalable, and AI-enhanced voice communication services to their customers. -
21
PhingooCRM
PhingooCRM
Elevate your call center efficiency with AI-driven CRM solutions.PhingooCRM stands out as an innovative, cloud-based solution designed for effective customer relationship management, catering specifically to modern call and contact centers. It combines an intuitive user interface with AI-enhanced features aimed at boosting productivity and operational efficiency in high-pressure environments. The platform consolidates contact list management, monitors campaign performance, and simplifies helpdesk tasks while allowing for adaptive script adjustments and intelligent list filtering, which incorporates blacklist and redlist functionalities. Additionally, it integrates VoIP capabilities, offering features such as predictive dialing and preview modes to streamline communication. Users benefit from real-time dashboards, comprehensive campaign tracking, and detailed reports, providing analytics that uncover crucial insights into customer habits and sales trends. PhingooCRM supports a range of user roles, including agents, supervisors, and administrators, providing them with tailored dashboards and specialized functionalities. By effectively merging CRM capabilities with VoIP technology, it guarantees superior telecommunication via direct SIP trunks, automatic call recordings, shared calendars, and quick access to contact histories, all while ensuring robust data management with secure backups. Furthermore, the platform is consistently updated to adapt to the evolving demands of call centers, guaranteeing that users have access to cutting-edge tools that optimize their workflow and improve overall service quality. This commitment to innovation ensures that PhingooCRM remains an essential asset for any organization aiming to enhance customer engagement in a competitive landscape. -
22
Optus Loop
Optus
Seamless connectivity for teams, empowering collaboration and adaptability.The needs of contemporary businesses are in a constant state of evolution. In today's work culture, ensuring that teams can connect from multiple locations and supporting remote work has become a necessity. Optus Loop has been specifically developed to address these challenges efficiently. This cloud-based VoIP (Voice over Internet Protocol) solution provides uninterrupted connectivity for your team, enabling them to utilize their existing devices while maintaining budget-friendly options. By embracing Optus Loop, companies can significantly boost collaboration and productivity, allowing them to quickly adjust to the ever-changing business environment. This adaptability is crucial for organizations aiming to thrive in a competitive market. -
23
Cox Business IP Centrex
Cox
Empower your business communications with seamless cloud-based connectivity.Our cloud-based VoIP business phone systems facilitate calling from anywhere, empowering you to manage your communications using any internet-connected device. Are you eager to learn how Cox Business can cater to your unique requirements? Reach out to one of our expert IP Centrex representatives for support. With our IP Centrex VoIP solution, you can guarantee that your customers are directed to the right team member every time. This cloud-based business VoIP phone system delivers a reliable and professional voice service that effectively handles your business's call volume. Utilize our Call Center Standard feature to route callers to the correct queue based on priority levels, ensuring they are connected to the next available agent. You can oversee and manage your calls from virtually anywhere thanks to our UC app, which is accessible on smartphones, tablets, or desktops. We are committed to developing a tailored plan that suits your present demands while also accommodating future expansion, whether you're starting a new venture or managing a large enterprise. Moreover, we handle all updates, installations, and repairs, guaranteeing a hassle-free experience for your company. With our all-encompassing support, you can dedicate your energies to what truly matters: the smooth operation of your business, while we take care of the technicalities. Leveraging our services allows you to enhance productivity and improve customer satisfaction simultaneously. -
24
Streams.AI by PanTerra Networks
PanTerra Networks
Smarter Business Communications, All in One PlatformStreams.AI by PanTerra Networks is a comprehensive Unified Communications and Contact Center platform that combines every major communication channel into a single, cloud-based solution. Instead of managing multiple vendors or disconnected apps, businesses gain one secure platform that covers VoIP phone service, video conferencing, team messaging, SMS, fax, and file sharing, all enhanced by powerful AI-driven tools. With cloud PBX features like auto-attendant, call recording, voicemail-to-email, and advanced routing, Streams.AI simplifies business calling while ensuring HD-quality reliability. Teams can collaborate through secure video meetings, webinars for up to 1,000 attendees, persistent chat, advanced team rooms, and SmartBox enterprise file sync and share with built-in security and version control. Customer-facing teams benefit from robust contact center capabilities including skills-based routing, queue management, real-time dashboards, and AI features such as transcription, analytics, and agent assist, tools that increase efficiency and improve customer experiences. Streams.AI integrates seamlessly with Microsoft Teams, Outlook, Office 365, Google Workspace, Gmail, Salesforce, ServiceTitan, and more, while APIs support custom workflows. With HIPAA and SOC 2 compliance, end-to-end encryption, geo-redundant data centers, and 99.999% uptime, businesses can trust their communications are protected and always available. Deployment is fast thanks to white-glove onboarding, and support is unmatched: Streams.AI customers get live, US-based expert help 24/7, with an average response time under 30 seconds. Trusted for more than 20 years, PanTerra delivers a future-ready, scalable platform for SMBs and enterprises alike, helping organizations reduce IT complexity, lower costs, improve team productivity, and deliver exceptional customer engagement. -
25
SmartSIP
IntraNext Systems
Secure transactions, seamless interactions – elevate your contact center.SmartSIP® is a specialized software solution intended for on-premise applications, providing DTMF suppression and masking capabilities that enable contact centers to securely gather sensitive cardholder information during live interactions. It allows customers to enter their private data using their touch-tone phones while still being in contact with a representative. By employing DTMF suppression and masking, the tones created by the customer are replaced with flat tones that cannot be reverted, ensuring confidentiality. The interface used by agents presents a masked version of the customer's input, effectively eliminating the need to verbally disclose sensitive information. As a result, complete call recordings and detailed screen captures can be preserved without compromising security. SmartSIP operates as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, managing DTMF data while maintaining the integrity of the audio connection. This cutting-edge tool is particularly designed for VoIP communication within contact centers, making it vital for safeguarding data security throughout customer exchanges. Additionally, implementing SmartSIP can greatly improve adherence to various regulatory requirements concerning data protection, further reinforcing the importance of its use in the industry. Its ability to facilitate secure transactions while enhancing compliance makes SmartSIP an invaluable component for modern contact centers. -
26
Dialer360
Dialer360
Revolutionize communication with seamless, cutting-edge call center solutions.Dialer360 stands at the forefront of delivering cutting-edge Cloud call center software solutions. This sophisticated technology incorporates a Predictive dialer, integrated Avatar, CRM functionalities, and a Web Phone, in addition to features like Voice and SMS broadcasting, a hosted Phone system, and VoIP services. Its cost-effective and user-friendly nature ensures that users can quickly grasp its functionalities, making it an excellent option for Inbound, Outbound, and Blended call centers alike. Furthermore, it provides seamless integration with a variety of third-party applications, including Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, which significantly boosts its adaptability and operational efficiency. By leveraging Dialer360, organizations can significantly enhance their communication processes while also improving overall productivity and customer engagement. This innovative solution is designed to meet the evolving needs of businesses in a dynamic marketplace. -
27
AXvoice
AXvoice
Transform communication with innovative, cost-effective VoIP solutions today!Revamp your communication strategy by moving away from conventional PSTN landlines and embracing AXvoice’s VoIP phone service, which offers a modern calling solution that emphasizes security and growth. AXvoice provides a robust cloud-based phone system designed specifically for small and medium-sized businesses, eliminating the necessity for hardware setup—secure your system today! Intended for those who enjoy extensive conversations without the burden of high costs, AXvoice’s unlimited VoIP calling plans allow you to communicate freely at an incredible price. Our competitively priced Business VoIP Plans come with a wide range of features that are hard to beat. With over a decade of experience, our tailored VoIP services have significantly improved communication between businesses and their customers through innovative calling technology and outstanding support. By choosing AXvoice, you join a community of satisfied clients who have realized the benefits of an intelligent, cost-effective, and easy-to-adopt VoIP service provider. Discover the transformative impact of seamless communication and witness the ease of connectivity that AXvoice offers. Don't miss out on the opportunity to enhance your business communications with a reliable VoIP solution. -
28
VOIP Billing Solutions
Telefone Media
Revolutionizing VoIP billing with tailored solutions and insights.Telefone Media has successfully incorporated its advanced Telecom Billing software to improve the wide-ranging functionalities and solutions linked to different VoIP business models. Our customized VoIP Billing Solutions offer a variety of specialized reports, financial oversight, and detailed user call history data, among other capabilities. There are three main customer segments that VoIP service providers cater to, and Telefone Media is well-equipped to deliver billing solutions tailored to all these areas: Wholesale VoIP, which provides voice traffic to other VoIP entities, stands out as it resembles standard VoIP termination but operates on a much larger scale. Furthermore, wholesale VoIP features such as authentication through IP address or prefix code give service providers the adaptability to modify caller ID as necessary. Business VoIP targets both call termination and origination to IP-PBX systems, enabling accurate CDR rating for billing and charge calculations. Additionally, VoIP service providers have the opportunity to offer features like IP-Centrex, thereby broadening their service portfolio to meet varied customer demands. With a profound grasp of the industry landscape, Telefone Media guarantees that every element of VoIP billing is meticulously managed and optimized for client satisfaction. This comprehensive approach positions us as a leader in supporting the evolving needs of the VoIP market. -
29
Monster VoIP
Monster VoIP
Experience unparalleled voice clarity and support, anytime, anywhere.Monster VoIP was established to offer outstanding voice clarity and ensure maximum uptime for clients across the United States, including major cities like Los Angeles, New York, Washington, D.C., Houston, Dallas, and Chicago. In addition to this commitment, the company prioritizes exceptional customer service and user satisfaction. To achieve geo-redundancy, we have strategically located data centers in Las Vegas, New York, Dallas, Minnesota, and Chicago, with all endpoints registered at each site. This approach guarantees that clients can rely on superior voice quality and reliable business phone uptime from multiple facilities. We have also developed a comprehensive suite of communication tools, allowing teams to familiarize themselves with just one user interface to meet all their communication demands. To uphold our promise of customer satisfaction, we provide tailored setups and continuous support available 24/7/365 for every business VoIP client that engages with us. Our dedication to service excellence is the cornerstone of our operations, ensuring that each customer feels valued and well-supported throughout their journey with us. -
30
Readymode
Readymode (formerly Xencall)
Streamline campaigns, enhance efficiency, and maximize contact center success!Readymode, previously known as XenCALL, is a cloud-driven CRM and VoIP platform designed to enhance the efficiency of telemarketing and contact center operations, enabling them to execute campaigns, boost lead generation, and finalize more transactions. Notable functionalities include prioritizing agents and call lists, managing agent calendars, and facilitating blended inbound and outbound calling channels, along with features like conference calling and call recording capabilities. This browser-based solution is user-friendly and offers tailored training and support to its users. The platform's intuitive predictive dialer allows for the automation and streamlining of administrative duties, making it easier to focus on key performance metrics. Users can proactively analyze call center analytics reports to assess agent performance effectively. With the integrated CRM and compatibility with various third-party tools, all essential resources are at your fingertips. Additionally, you can create dynamic lists from your leads to allocate to your sales team efficiently. Readymode also supports direct server-to-server connections with TrustedTPV or VoiceLog Verification systems, simplifying the integration of third-party lead submissions. This comprehensive approach ensures that contact centers are well-equipped to maximize their operational potential and drive success.