With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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An API driven by Google's AI capabilities enables precise transformation of spoken language into written text. This technology enhances your content with accurate captions, improves the user experience through voice-activated features, and provides valuable analysis of customer interactions that can lead to better service. Utilizing cutting-edge algorithms from Google's deep learning neural networks, this automatic speech recognition (ASR) system stands out as one of the most sophisticated available. The Speech-to-Text service supports a variety of applications, allowing for the creation, management, and customization of tailored resources. You have the flexibility to implement speech recognition solutions wherever needed, whether in the cloud via the API or on-premises with Speech-to-Text O-Prem. Additionally, it offers the ability to customize the recognition process to accommodate industry-specific jargon or uncommon vocabulary. The system also automates the conversion of spoken figures into addresses, years, and currencies. With an intuitive user interface, experimenting with your speech audio becomes a seamless process, opening up new possibilities for innovation and efficiency. This robust tool invites users to explore its capabilities and integrate them into their projects with ease.
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Dialogflow
Dialogflow, developed by Google Cloud, serves as a platform for natural language understanding, enabling the creation and integration of conversational interfaces for various applications, including mobile and web platforms. This tool simplifies the process of embedding various user interfaces, such as bots or interactive voice response systems, into applications. With Dialogflow, businesses can establish innovative methods for customer engagement with their products. It is capable of processing customer inputs in diverse formats, including both text and audio, such as voice calls. Additionally, Dialogflow can generate responses in text format or through synthetic speech, enhancing user interaction. The platform offers specialized services through Dialogflow CX and ES, specifically designed for chatbots and contact center applications. Furthermore, the Agent Assist feature is available to support human agents in contact centers, providing them with real-time suggestions while they engage with customers, ultimately improving service efficiency and customer satisfaction. By leveraging these capabilities, companies can significantly enhance the overall customer experience.
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Voice Synth
Voice Synth is a cutting-edge live instrument that enables individuals to create extraordinary voices, choirs, rhythms, sounds, and immersive audio landscapes by utilizing their own vocal expressions. By engaging with the device through speaking, singing, humming, or beatboxing into the microphone, users can instantly transform their voice into a plethora of variations, ranging from a baby to a tenor, a pop star enhanced with AutoPitch, or even a robotic voice reminiscent of characters like Cylon or Dalek. In addition, it can replicate a variety of choirs, from harmonious church choruses to intimate vocal groups, and imitate different animals such as birds, dogs, and lions, as well as musical instruments like organs, guitars, and dynamic bass lines alongside percussion. The application comes loaded with more than 200 factory presets, offering a robust starting point for creative exploration. Users have the option to select between two unique play modes: live mode for spontaneous expression and sampler mode for the playback of pre-recorded sounds. The vocoder included in the app features three distinctive voice modes—natural, robotic, and breath—while the Vocoder Designer allows for the crafting of customized vocoders using four oscillators and a variety of synthesis tools. Furthermore, it boasts additional features such as a pitch tracker, formant shifter, pitch and scale shifter, classic effects, and stroboscopic vocoder gating, making it an incredibly versatile tool for both amateur music lovers and seasoned professionals. With such a vast array of capabilities, Voice Synth not only empowers users to explore their vocal creativity but also redefines the boundaries of sound manipulation in music production.
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