What is VoiceGuide IVR?

Katalina Technologies has developed VoiceGuide IVR, a sophisticated system for both inbound and outbound interactive voice response (IVR) and automatic call distribution (ACD). Designed for flexibility and user-friendliness, VoiceGuide IVR facilitates rich, omnichannel, and personalized interactions. This solution can be deployed either on-premises or via the cloud, catering to various business needs. With its intuitive graphical callflow designer, users can effortlessly create and manage callflows, enabling call center managers to implement changes with ease. Additionally, VoiceGuide IVR incorporates advanced features such as speech recognition, text-to-speech capabilities, biometric authentication, and support for multiple languages, ensuring a comprehensive and accessible user experience for diverse clientele. Its versatility makes it a valuable tool for organizations looking to enhance their customer engagement strategies.

Pricing

Price Starts At:
$99.00/one-time
Price Overview:
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Katalina Technologies Pty Ltd
Date Founded:
1996
Company Location:
Australia
Company Website:
www.voiceguide.com
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Product Details

Deployment
Windows
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
Spanish

VoiceGuide IVR Categories and Features

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

More VoiceGuide IVR Categories