Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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QueryPal
Transform Your Support Team with Effortless Automation
Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority.
Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets.
Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors.
Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation.
This shift not only improves service quality but also fosters a more engaged and motivated support team.
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DeGarmo
DeGarmo delivers a comprehensive talent evaluation system designed to improve hiring practices and professional development initiatives. Its suite of assessments, including the Competency Fit Index, Work Style Fit Index, and Culture Fit Index, effectively identifies an individual's strengths, driving factors, and alignment with company values. Furthermore, DeGarmo includes Skills & Simulation Assessments that evaluate candidates across various technical areas, allowing them to demonstrate their qualifications for specific roles. The platform extends its offerings by providing tools for selection, coaching, and career advancement, which helps organizations assess both new and existing talent against critical job requirements. With an extensive collection of over 1,000 assessment profiles, DeGarmo's solutions not only streamline the onboarding process but also play a vital role in the continuous development of employees, cultivating a highly capable workforce. These features work in unison to equip organizations with the ability to establish a solid foundation for their future success, ensuring they can adapt to evolving challenges in the labor market. Ultimately, DeGarmo empowers businesses to harness their talent effectively, driving both individual and organizational growth.
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Focus Buddy
Envision an AI assistant that is perpetually at your service to help organize your tasks, overcome procrastination, and pinpoint the habits that may be obstructing your achievements. As you engage with this AI, it becomes familiar with your ongoing projects, keeping a detailed record of both your completed tasks and those still pending. It seamlessly manages your to-do list, ensuring that you never miss critical deadlines. Moreover, your AI ally conducts periodic check-ins throughout your work periods, creating opportunities for you to voice any concerns, address perfectionism, and navigate the hurdles that prevent you from initiating tasks. By working alongside you, the AI identifies patterns related to burnout, sources of distraction, inaccuracies in time estimation, and your peak productivity times. It provides weekly feedback based on this analysis and has plans to introduce real-time coaching features soon. Our goal is to make Focus Buddy affordable and accessible to a broad audience, offering a free version for everyone while also providing a tailored premium option for those who desire more personalized support. You can engage with your AI productivity coach whenever you choose and for as long as it serves your needs, facilitating a uniquely tailored productivity journey that evolves with you. This collaboration not only enhances your efficiency but also fosters a deeper understanding of your work habits over time.
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