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What is WhiteBIT?

WhiteBIT stands out as the largest cryptocurrency exchange in Europe based on traffic, boasting more than 8 million users and a rapidly expanding ecosystem that encompasses over 30 million users across the WhiteBIT Group. Renowned for its security, WhiteBIT ranks among the safest trading platforms worldwide, as highlighted by Cer.live and Hacken. The exchange offers support for more than 325 cryptocurrencies, 9 fiat currencies, along with over 540 spot pairs and 180 futures pairs, catering to a diverse array of trading preferences.

Prioritizing security, WhiteBIT implements cutting-edge technologies such as a multi-stage elastic holding strategy and requires two-factor authentication (2FA) for all users, supplemented by additional protective features. The platform fully complies with AML regulations and follows exemplary standards for regulatory practices.

With a custom trading engine that is both scalable and capable of executing orders in real time, WhiteBIT also provides extensive APIs that facilitate third-party trading platforms and algorithmic trading. The exchange experiences over 33 million visits each month and handles an impressive annual trading volume that surpasses $2 trillion.

WhiteBIT's ecosystem is further enriched by its offerings, including Whitepay, Whitechain, White Market, WhiteEx, and GnCrypto, while also establishing official partnerships with renowned organizations such as FC Barcelona, ESL Faceit, and VISA. Additionally, WhiteBIT operates offices in seven countries and employs a workforce of more than 1,200 individuals, showcasing its significant presence in the cryptocurrency landscape.

Pricing

Price Starts At:
$10 USD
Price Overview:
WhiteBIT has a lot of cryptocurrencies and fiat currencies. For each there is a minimum deposit and commissions, but almost all crypto actives can be deposited for free.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, WhiteBIT provides an API

Screenshots and Video

Company Facts

Company Name:
WhiteBIT
Date Founded:
2018
Company Location:
Lithuania
Company Website:
whitebit.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
Dutch
English
Estonian
Georgian
Japanese
Polish
Portuguese
Russian
Spanish
Turkish
Ukrainian

WhiteBIT Categories and Features

  • Reviewer Name: Yakub S.
    Position: Backend developer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure and reliable.

    Date: May 06 2025
    Summary

    While I'm not actively trading now, I still use this exchange to manage my crypto, and so far it's been reliable. Withdrawals normally go through quickly, and the security setup gives me peace of mind. Also appreciate the clear UI - not overloaded and easy to navigate. Wouldn't mind a few more network choices in the future, but overall it does the job well.

    Positive

    Withdrawals are fast and smooth.
    The platform feels safe and stable.
    Outstanding support team - always responds clearly and patiently.
    Everything works as expected - without surprises.

    Negative

    Would be useful to add more withdrawal network options for some assets.

    Read More...
    Official WhiteBIT Response
    Date: May 07 2025
    Thank you so much for your thoughtful review! We’re glad to hear that you've had a positive experience with the platform. It's great that our fast withdrawals, security, and clear UI have been working well for you. We appreciate your suggestion about adding more withdrawal network options, and we'll definitely take it into consideration for future improvements. We're happy to continue supporting you in managing your crypto, and we hope to keep providing you with a smooth and reliable experience. If you ever need anything, don't hesitate to reach out!
  • Reviewer Name: A Verified Reviewer
    Position: Influencer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Reliable Exchange with Solid Customer Support

    Date: Aug 11 2025
    Summary

    WhiteBIT has earned my trust over time thanks to its transparent operations and responsive support team. I like that they take security seriously, and I’ve never had to worry about the safety of my funds. The liquidity on main pairs is impressive, and trades execute without delays. It’s a professional, well-run exchange that I’m happy to recommend.

    Positive

    Responsive and helpful customer service
    Strong security measures, including 2FA
    High liquidity for major trading pairs
    Regular updates and platform improvements

    Negative

    More fiat deposit options would be nice
    Some lesser-known coins are not yet supported

    Read More...
    Official WhiteBIT Response
    Date: Aug 13 2025
    Thank you for sharing such a well-rounded review! 💛 We’re thrilled to know that our customer support, security measures, and liquidity have contributed to your positive experience with WhiteBIT. Your trust means a great deal to us, and we’re committed to keeping our operations transparent and your funds secure at all times. We appreciate your suggestions on expanding fiat deposit options and adding more lesser-known coins — feedback like this guides our roadmap as we continue improving. Our goal is to deliver a platform that combines professionalism, reliability, and innovation, and we’re glad to have you as part of our community.
  • Reviewer Name: Sergio F.
    Position: SMM Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Satisfied with the exchange

    Date: May 06 2025
    Summary

    Overall, I am satisfied with the exchange. While there were a few issues, usually my own mistakes, and the support team always helped to fix them. I don’t feel the need to deduct a star for these small inconveniences.

    Positive

    I like the wide variety of trading pairs available, and new coins are added quickly, with listings happening at the same time as on other exchanges. Transactions are fast

    Negative

    Sometimes I selected the wrong network for deposit by mistake. However, the support team was helpful in resolving the problems.

    Read More...
    Official WhiteBIT Response
    Date: May 07 2025
    Hello, and thank you for your detailed feedback! 😊 We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that you’re satisfied with the wide variety of trading pairs available and that new coins are listed quickly, keeping pace with other exchanges. We understand how important fast transactions are, and we’re glad that our platform has met your expectations in this regard. It's also great to know that our support team was able to assist you promptly when you encountered the issue with selecting the wrong deposit network. We always strive to ensure that our users have a smooth experience, and it's reassuring to hear that we were able to help resolve any challenges you faced. We’ll continue working hard to make sure your trading experience remains seamless and reliable. Your feedback is valuable to us, and we will certainly take it into account as we aim to enhance our platform further. Thank you once again for choosing us, and if you ever need assistance or have any suggestions, please don't hesitate to reach out. We’re here to help! 🙌
  • Reviewer Name: Melania H.
    Position: Digital marketing specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good exchange with room for improvement

    Date: Aug 26 2025
    Summary

    A trustworthy exchange that balances accessibility and security. Great for everyday trading and long-term holding strategies

    Positive

    Nice interface, easy to navigate even for beginners
    Wide range of supported cryptocurrencies and trading pairs
    Fast deposits
    Withdrawals with competitive fees (0 for BTC withdrawals)
    Broad ecosystem with multiple products and services under one roof

    Negative

    Some ecosystem products feel underdeveloped compared to the core exchange, but hopefully they will improve as the platform continues to grow in popularity

    Read More...
    Official WhiteBIT Response
    Date: Aug 27 2025
    Hello! 🌟 We truly appreciate your thoughtful and balanced feedback. It’s great to hear that you find our interface user-friendly, deposits fast, and fees competitive — especially the zero-fee BTC withdrawals. We’re also glad you value the broad ecosystem we’re building under one roof, as our goal is to provide traders with everything they need in a single, secure platform. Your point about some ecosystem products feeling less developed than the core exchange is very important to us. We see this as an opportunity for growth and are continuously investing in updates and improvements so that every product reflects the same level of reliability, convenience, and innovation you’ve come to expect from WhiteBIT. Thank you again for trusting us for both everyday trading and long-term strategies — your support motivates us to keep raising the bar! 🚀
  • Reviewer Name: A Verified Reviewer
    Position: Trader
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good experience with WhiteBIT

    Date: Apr 29 2025
    Summary

    I’ve been using WhiteBIT for about a year now, and during this time, I haven’t encountered any major issues or unpleasant situations. Therefore, I can recommend this exchange to my friends as a safe and reliable platform

    Positive

    User-friendly interface, transactions are processed quickly and without delays, polite, quick to reply, support

    Negative

    So far, no issues with the exchange, everything has been working smoothly. Faced a transaction delay once, but support helped resolve it

    Read More...
    Official WhiteBIT Response
    Date: May 06 2025
    Hi there! 👋 Thank you for your positive feedback! We’re thrilled to hear that you’ve had a great experience with WhiteBIT so far. It’s wonderful to know that you appreciate our user-friendly interface and quick support. We’re always here to assist you, and we’ll continue to work hard to make your experience even better. Thanks for recommending us to your friends – we’re excited to have you with us! 😊
  • Reviewer Name: A Verified Reviewer
    Position: Product Analyst
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use and beginner-friendly

    Date: Apr 28 2025
    Summary

    Whitebit is a great exchange for everyday use. It’s simple enough for beginners but still offers a lot of trading pairs and some interesting Web3 tools.
    I didn’t have any problems with registration or trading. Overall, a solid choice if you want a reliable platform.

    Positive

    Lots of trading pairs, unique extra features.
    Clean and simple interface.
    Good liquidity for main trading pairs.

    Negative

    It's more like a suggestion, I think it would be great to add auto-invest options and crypto lending for sub-accounts (to separate funds for different goals).

    Read More...
    Official WhiteBIT Response
    Date: May 06 2025
    Thank you for your detailed feedback! We’re glad to hear that you enjoy the variety of trading pairs, the interface, and the liquidity on WhiteBIT. We also appreciate your suggestion regarding auto-invest options and crypto lending for sub-accounts — it’s something we will definitely consider as we continue to improve the platform. Your support means a lot to us, and we look forward to providing you with more features and an even better experience in the future!
  • Reviewer Name: Anna M.
    Position: HR
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good exchange for everyday use

    Updated: May 12 2025
    Summary

    Overall, I am satisfied and now I recommend this exchange to my friends! I had a great experience!

    Positive

    - Support
    - An intuitive interface that helped me enter the world of cryptocurrency and understand all the functionality
    - P2P

    Negative

    Again, I was just starting my journey in cryptocurrency with this exchange, so at the beginning I had a lot of questions about how everything worked, and thanks to the support, I was able to close some of the issues with their help.

    Read More...
    Official WhiteBIT Response
    Date: May 13 2025
    Hello! Thank you so much for sharing your detailed feedback. We are thrilled to hear that our support team was able to assist you during your early days in the cryptocurrency world and that our intuitive interface helped you understand the functionality of the platform. It's great to know that you're now recommending us to your friends! We truly appreciate your support and are constantly working to make your experience even better. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again, and happy trading! 🚀
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Specialist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    WhiteBIT - Smooth, Secure, and Easy to Use

    Date: Aug 11 2025
    Summary

    I’ve been using WhiteBIT for several months and it has been a pleasant experience. Transactions are quick, and I never faced issues with withdrawals or deposits. The platform feels secure and well-managed, with a clear focus on user safety. Even though the charting tools are not as advanced as on some exchanges, the ease of use and reliability more than make up for it.

    Positive

    Intuitive interface, great for both beginners and experienced traders
    Competitive trading fees
    Fast deposits and withdrawals
    Good range of supported cryptocurrencies

    Negative

    Limited advanced charting features compared to some major platforms
    Mobile app could have more customization options

    Read More...
    Official WhiteBIT Response
    Date: Aug 13 2025
    Thank you so much for your thoughtful and detailed feedback! 💛 We’re delighted to hear that you enjoy our intuitive interface, competitive fees, and the speed and reliability of deposits and withdrawals. It’s especially rewarding to know you feel secure using WhiteBIT, as user safety is always at the core of what we do. We also appreciate your constructive notes on advanced charting tools and mobile app customization — insights like yours help us set priorities for future updates. Our team is constantly working to enhance both functionality and user experience, so you can expect to see even more improvements ahead.
  • Reviewer Name: Chrisopher W.
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Registration is simple and fast!

    Date: May 05 2025
    Summary

    Initial Registration was super user user centric and easy to follow, which was also quite surprising and pleasant! Everything just kinda worked and I did not even have to think about it! I barely noticed and then the registration was finished.

    Positive

    - user centric
    - easy to follow
    - smooth experience from start to finish
    - did not even have to think about it

    Negative

    - Might be too fast for someone who wants more explanation
    - If you blink - you might have missed it! in a good way

    Read More...
    Official WhiteBIT Response
    Date: May 06 2025
    Hey there! 👋 Wow, thank you so much for your kind words! 😊 We’re so happy to hear that your registration experience was quick and easy – that’s exactly what we aim for! We want the process to be super simple so you can get started without any hassle. It’s awesome that everything just worked for you and that you didn’t have to think twice about it! We totally get that some people might appreciate more details, but we’re glad it worked out smoothly for you. If you ever need anything else or have more questions down the road, don’t hesitate to reach out. We’re always here to help! Thanks again for choosing WhiteBIT, and we’re excited to have you on board! 😄🚀
  • Reviewer Name: Karli K.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Had a problem with KYC but everything is OK!

    Date: Feb 27 2025
    Summary

    WhiteBIT is a solid exchange with a smooth trading experience, fast transactions, and reasonable fees. The KYC process took a bit longer than I expected, but it makes sense for security reasons. Support is responsive, and the platform feels reliable. If you're looking for a well-rounded exchange, this one is definitely worth considering.

    Positive

    KYC went through fine for me, no major issues. The app works smoothly, trades get executed fast, and transactions go through quickly despite blockchain congestion. Fees are solid, and the support team responds instantly, which is a big plus. Overall, a reliable exchange with a good user experience.

    Negative

    KYC took a couple of days, which I wish was faster. But I get it—security checks are important, and they need to follow regulations. Not a dealbreaker, just something to keep in mind if you're in a rush to start trading.

    Read More...
    Official WhiteBIT Response
    Date: Mar 05 2025
    Hey there! 😊 Thanks for sharing your experience and detailed feedback! 🚀 We’re glad to hear that you appreciate our smooth trading, fast transactions, and responsive support. As for KYC, we totally get that waiting can be frustrating, but security is our top priority, and we’re always working on optimizing the process. If you ever need assistance or have suggestions, feel free to reach out—we’re here to help! Happy trading! ⚡💛
  • Reviewer Name: Valentine D.
    Position: Business Development Manage
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User-Friendly Platform for Managing Orders and Portfolio

    Date: Oct 10 2024
    Summary

    WhiteBIT offers a user-friendly experience for anyone looking to place orders and monitor their portfolio with ease. The clean and intuitive design makes navigating the platform straightforward, even for beginners. I found it simple to manage my assets without any complications. While there are fewer advanced features for more experienced traders, the platform is reliable and responsive. Overall, WhiteBIT is an excellent choice for those who prioritize simplicity and efficiency in their trading experience.

    Positive

    Intuitive and clean interface
    Easy to place orders and track portfolio
    Responsive platform with no noticeable delays
    Suitable for both beginners and experienced users

    Negative

    Limited customization options for advanced traders
    Occasional minor issues with real-time portfolio updates

    Read More...
    Official WhiteBIT Response
    Date: Oct 15 2024
    Thank you so much for your review! We’re thrilled to hear that you find WhiteBIT user-friendly and appreciate the intuitive design. It’s great to know that both beginners and experienced users can navigate the platform with ease. We also appreciate your feedback about the limited customization options for advanced traders and the occasional issues with real-time portfolio updates. Your input is invaluable to us, and we’re always looking for ways to enhance our services. If you have any additional suggestions or ideas on how we can make your experience even better, please don’t hesitate to share. We’re here to help! Happy trading, and we hope to see you continue to thrive on our platform!
  • Reviewer Name: Maya W.
    Position: Q&A
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy Order Placement and Portfolio Monitoring

    Date: Oct 03 2024
    Summary

    I’ve been using WhiteBit for some time now, and I must say that the platform excels when it comes to placing orders and keeping track of my portfolio. The user interface is clean and intuitive, allowing me to quickly set up orders without any hassle. Whether it’s market or limit orders, the process is seamless. Additionally, the portfolio tracking feature provides real-time insights, making it easy to monitor my assets’ performance. The customizable dashboard is a nice touch, allowing me to tailor the interface to my preferences.
    Overall, WhiteBit delivers a solid experience for both beginners and experienced traders alike.

    Positive

    Intuitive and user-friendly interface
    Quick and easy order placement process
    Real-time portfolio tracking with detailed insights
    Customizable dashboard for personalized experience
    Responsive and helpful customer support

    Negative

    Limited advanced charting tools for professional traders
    Some features may take time to discover for new users

    Read More...
    Official WhiteBIT Response
    Date: Oct 04 2024
    Thank you for your review! 😊 We're glad to hear you're enjoying the intuitive interface, quick order placement, and real-time portfolio tracking. We appreciate your feedback on the advanced charting tools, and we're constantly working to improve the platform for all traders. Happy trading on WhiteBIT! 🚀
  • Reviewer Name: Evgen S.
    Position: Sales representative
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I am very satisfied with the functionality!

    Date: Sep 19 2024
    Summary

    A very convenient site for placing orders and monitoring your portfolio. The interface is intuitive, which makes it easy to manage assets and track changes. All tools are at your fingertips, and portfolio visualization gives a full view of its state in real-time. This greatly simplifies trading and monitoring. I am very satisfied with the functionality!

    Positive

    Intuitive interface. The WhiteBIT website offers a user-friendly and intuitive interface
    Fast platform response. Order placement is instantaneous
    WhiteBIT has a quality mobile application

    Negative

    For advanced traders, some sophisticated analytical tools may be lacking
    On rare occasions during large market movements, delays in order execution may occur, which is a common problem on many exchanges

    Read More...
    Official WhiteBIT Response
    Date: Sep 27 2024
    Thank you for your detailed feedback! We're thrilled to hear that you're satisfied with the functionality of WhiteBIT. 😊 It's great to know you find our interface intuitive and appreciate the fast response times for order placements. We also value your input regarding advanced analytical tools; we're always looking to enhance our platform and will consider your suggestions. As for occasional delays during significant market movements, we understand how important speed is and strive to optimize performance across all conditions. Your satisfaction is our priority, and we’re glad you find our tools helpful for managing your portfolio. If you have any further suggestions or need assistance, feel free to reach out!
  • Reviewer Name: Igor B.
    Position: Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The exchange is pretty decent.

    Date: Oct 21 2024
    Summary

    The exchange is pretty decent. Good liquidity, and the new listings are pleasing. It’s convenient for crypto beginners — it was one of the first exchanges I registered on, along with other CEX. I passed verification without any issues. I used to trade actively, but now I focus more on passive income, so I don’t use the exchange’s features as often, except for the lending program and referrals.

    Positive

    User-friendly interface, easy for beginners.
    Low trading fees (0.1%).
    Strong security features (two-factor authentication, cold wallets).
    Reliable for daily trading.

    Negative

    Slow customer support response times.
    Limited selection of altcoins.
    Requires use of other exchanges for certain trades.

    Read More...
    Official WhiteBIT Response
    Date: Oct 22 2024
    Hi there! Thank you for your thoughtful review! We’re glad to hear that you find our exchange user-friendly and appreciate our low trading fees and strong security features. Your feedback on customer support response times and altcoin selection is valuable to us, and we’re continuously working to improve those aspects. We're happy to know you had a smooth verification process and are utilizing our lending program and referral options. If you have any further suggestions or need assistance, feel free to reach out!
  • Reviewer Name: Andry L.
    Position: NDA
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Platform for Long-Term Crypto Investors

    Date: Oct 24 2024
    Summary

    I have been using WhiteBIT for 2-3 years and can say that it is one of the best platforms for long-term crypto asset storage. The ease of use and security offered by the exchange give me confidence that my investments are in safe hands. I recommend it both to beginners and more experienced users who are looking for a stable platform for long-term investments.

    Positive

    WhiteBIT provides an intuitive interface, perfect for managing a portfolio, especially if you’re not an active trader but are accumulating cryptocurrencies as a long-term investment. I appreciate how easy it is to place orders and monitor asset movements. The platform also has many analytical tools that help track market trends, making the investment process more understandable even for beginners.

    Negative

    The withdrawal fees could be lower, although this is standard practice for most crypto exchanges.

    Read More...
    Official WhiteBIT Response
    Date: Oct 25 2024
    Thank you for your feedback and for staying with us for several years! We’re delighted to hear that you trust WhiteBIT for long-term crypto storage. Security is a top priority for us, which is why we offer additional protection, such as two-factor authentication, whitelists, and many other security measures to ensure your investments are in safe hands. We also appreciate your kind words about our user-friendly interface — we’ll be sure to share this praise with our design team 😊 And although you’ve chosen a long-term accumulation strategy, we’re happy to inform you that our platform offers a variety of trading tools and a wide range of order types that can be useful for both beginners and experienced traders. By the way, have you heard about our Crypto Deposit product? It’s a way to earn extra income on your cryptocurrency while storing it on our platform. Thank you for recommending us as an investment platform, and feel free to reach out if you need any help — we’re always here for you!
  • Reviewer Name: Milania K.
    Position: User
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My experience with the WhiteBIT exchange

    Updated: Sep 12 2024
    Summary

    In general, I give the exchange high marks for convenience, simplicity, for service and most importantly for the large selection of trading pairs

    Positive

    On the recommendation of a friend, I decided to try this exchange, as I had only sat on one before.
    And to my surprise I liked it very much, first of all because of its simplicity and communication.
    I give high marks for quick KYC and fast answers from the support staff
    In addition, there are a lot of trading pairs and a convenient interface to keep track of your portfolio

    Negative

    The only thing I took off a star for is the short list of currencies on P2P, I would like a more extended list and functionality.

    Read More...
    Official WhiteBIT Response
    Date: Sep 16 2024
    Hi! Thank you for sharing your experience with WhiteBIT. We’re thrilled to hear that you’ve found our exchange to be user-friendly and efficient, and that you appreciate our fast KYC process and responsive support team. We understand your feedback regarding the P2P currency list. Please know that we are actively working on expanding the range of assets and currencies available for P2P transactions to better meet our users' needs. Your satisfaction is our priority, and we’re grateful for your high marks and constructive comments. If you have any other suggestions or need further assistance, don’t hesitate to reach out.
  • Reviewer Name: Jeffrey J.
    Position: Content Writer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The crypto exchange with a high potential

    Date: Sep 25 2023
    Summary

    I'm a daily user of the WhiteBIT exchange almost a year. And now, I can make the personal conclusions about the features of it. So, it has the user's friendly and simple interface, it absolutely has nothing difficult and that's the advantage. Moreover, company is popular in media and have a big amount of partnerships but from the other side, sometimes the FUD appears around the exchange. Also, I would mention the high level of security and good support, but the last one has to be improved. So, they develop the new networks, features and created the good community in the social networks.

    Positive

    - large trading volumes
    - high liquidity, multilevel security system
    - web3 deposit and authorisation
    - crypto lending rates
    - 400+ trading pairs
    - user's friendly interface
    - popular in media
    - futures and margin trading
    - good security level

    Negative

    - the new company in the industry, was founded only in 2018

    Read More...
    Official WhiteBIT Response
    Date: Apr 18 2024
    Thank you for sharing your detailed feedback on your experience with WhiteBIT exchange. It's great to hear that you've found it to be a platform with high potential, especially with its large trading volumes, high liquidity, and multilevel security system. The variety of trading pairs, user-friendly interface, and availability of features like crypto lending rates, futures, and margin trading are indeed valuable aspects. Your insight into the company's media presence and partnerships adds further credibility to its reputation. It's understandable that occasional FUD (Fear, Uncertainty, Doubt) can arise, but it's promising to hear that the exchange is actively working on addressing such concerns. Your feedback regarding the need for improvement in customer support is duly noted. Continuously enhancing support services is crucial for ensuring a positive user experience, and it's encouraging to know that WhiteBIT is committed to developing new networks, features, and fostering a strong community. Thank you for being a dedicated user of WhiteBIT exchange and for taking the time to share your thoughts. Your feedback is valuable for both the exchange and potential users alike. If you have any further insights or suggestions, feel free to share them.
  • Reviewer Name: Theodor C.
    Position: Self-employed
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good exchange, but there is no limit to perfection.

    Date: Aug 29 2023
    Summary

    Good exchange, definitely there is enough work to do, but for me WhiteBIT is a good experience and I would (and did) recommend it.

    Positive

    My experience was good and clear. I've tried their staking for 90 days and it helped me to make a good and easy profit.
    I trust this exchange, I was using it for half a year and it's pretty easy to work with. Also support works really nice.

    Negative

    I was a little confused when I was logged out, thought it was a mistake, but support helped me. They've said it's part of their security system and I can change it in settings.

    Read More...
    Official WhiteBIT Response
    Date: Aug 31 2023
    Thank you for sharing your experience with WhiteBIT! We're glad to hear that you've had a positive overall experience using our platform. Our goal is to provide a user-friendly and secure environment for trading and staking cryptocurrencies. We appreciate your trust in us and your recommendation. Regarding the log-out issue, we apologize for any inconvenience it may have caused. Rest assured, it's part of our security measures, and you can adjust these settings according to your preferences. If you have any further questions or feedback, feel free to reach out to our support team. Happy trading and staking!
  • Reviewer Name: Suzanna E.
    Position: Brand manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Impressive Experience with WhiteBIT

    Date: Jul 25 2023
    Summary

    WhiteBIT is a solid choice for cryptocurrency trading, offering a seamless experience and an impressive selection of assets. With its commitment to security and user satisfaction, I confidently recommend WhiteBIT to fellow traders.

    Positive

    WhiteBIT has proven to be a dependable and secure cryptocurrency exchange. I appreciate the wide variety of cryptocurrencies available for trading, providing ample options for diversification. The user-friendly interface and intuitive navigation make it easy to manage my assets and execute trades efficiently. Moreover, the platform's advanced security measures, like 2FA and cold wallets, give me confidence in the safety of my funds.

    Negative

    While the overall experience has been positive, I wish there were more customer support options available, especially during peak times. Additionally, occasional maintenance delays can be a minor inconvenience.

    Read More...
    Official WhiteBIT Response
    Date: Jul 27 2023
    Hello, Thank you for your feedback! We're glad to hear that your overall experience with WhiteBIT has been positive. We've recently introduced a new phone line as one of our communication options, and we've expanded our Help Center section. Now you can create separate support tickets or find answers to your questions using our search feature. Regarding the cons you mentioned, we understand the importance of efficient customer support, especially during peak times. Rest assured, we are continuously working to improve this aspect of our service. As for occasional maintenance delays, we apologize for any inconvenience caused and are striving to minimize such occurrences. Your feedback is valuable to us, and we'll keep working to make your experience even better! Best regards, The WhiteBIT Team
  • Reviewer Name: Alona S.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User experience for half a year

    Date: Sep 08 2023
    Summary

    My experience is generally positive, I don’t know if this exchange is suitable for experienced traders, but the tools are enough for me. I have used staking, spot trading and margin trading, futures is a bit complicated for me. I started saving significantly on trading commissions after holding the exchange token, I regret that I did not do this earlier.

    Positive

    I liked that this exchange provides the opportunity to receive a large passive income, in addition, the support service works very quickly, they respond to the telegram messenger and also to letters, there is also the opportunity to call, but I did not use it.

    Negative

    The application interface was inconvenient for me, but now I’m almost used to it. Also the exchange doesn't have BEP-20, although I don't need it, but it's a little strange.

    Read More...
    Official WhiteBIT Response
    Date: Sep 12 2023
    Thank you for sharing your feedback and using WhiteBIT! We're glad to hear you've found value in our platform's passive income opportunities and responsive support service. Regarding BEP-20 tokens, we appreciate your feedback, and we're always looking to expand our offerings to better serve our users. It's great to know you've explored various trading options on our platform, and we'll continue to improve and enhance the user experience. If you have any further suggestions or questions, feel free to reach out. Happy trading!
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