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What is WhiteBIT?

WhiteBIT stands out as the largest cryptocurrency exchange in Europe based on traffic, boasting more than 8 million users and a rapidly expanding ecosystem that encompasses over 30 million users across the WhiteBIT Group. Renowned for its security, WhiteBIT ranks among the safest trading platforms worldwide, as highlighted by Cer.live and Hacken. The exchange offers support for more than 325 cryptocurrencies, 9 fiat currencies, along with over 540 spot pairs and 180 futures pairs, catering to a diverse array of trading preferences.

Prioritizing security, WhiteBIT implements cutting-edge technologies such as a multi-stage elastic holding strategy and requires two-factor authentication (2FA) for all users, supplemented by additional protective features. The platform fully complies with AML regulations and follows exemplary standards for regulatory practices.

With a custom trading engine that is both scalable and capable of executing orders in real time, WhiteBIT also provides extensive APIs that facilitate third-party trading platforms and algorithmic trading. The exchange experiences over 33 million visits each month and handles an impressive annual trading volume that surpasses $2 trillion.

WhiteBIT's ecosystem is further enriched by its offerings, including Whitepay, Whitechain, White Market, WhiteEx, and GnCrypto, while also establishing official partnerships with renowned organizations such as FC Barcelona, ESL Faceit, and VISA. Additionally, WhiteBIT operates offices in seven countries and employs a workforce of more than 1,200 individuals, showcasing its significant presence in the cryptocurrency landscape.

Pricing

Price Starts At:
$10 USD
Price Overview:
WhiteBIT has a lot of cryptocurrencies and fiat currencies. For each there is a minimum deposit and commissions, but almost all crypto actives can be deposited for free.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, WhiteBIT provides an API

Screenshots and Video

Company Facts

Company Name:
WhiteBIT
Date Founded:
2018
Company Location:
Lithuania
Company Website:
whitebit.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
Dutch
English
Estonian
Georgian
Japanese
Polish
Portuguese
Russian
Spanish
Turkish
Ukrainian

WhiteBIT Categories and Features

  • Reviewer Name: Karli K.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Had a problem with KYC but everything is OK!

    Date: Feb 27 2025
    Summary

    WhiteBIT is a solid exchange with a smooth trading experience, fast transactions, and reasonable fees. The KYC process took a bit longer than I expected, but it makes sense for security reasons. Support is responsive, and the platform feels reliable. If you're looking for a well-rounded exchange, this one is definitely worth considering.

    Positive

    KYC went through fine for me, no major issues. The app works smoothly, trades get executed fast, and transactions go through quickly despite blockchain congestion. Fees are solid, and the support team responds instantly, which is a big plus. Overall, a reliable exchange with a good user experience.

    Negative

    KYC took a couple of days, which I wish was faster. But I get it—security checks are important, and they need to follow regulations. Not a dealbreaker, just something to keep in mind if you're in a rush to start trading.

    Read More...
    Official WhiteBIT Response
    Date: Mar 05 2025
    Hey there! 😊 Thanks for sharing your experience and detailed feedback! 🚀 We’re glad to hear that you appreciate our smooth trading, fast transactions, and responsive support. As for KYC, we totally get that waiting can be frustrating, but security is our top priority, and we’re always working on optimizing the process. If you ever need assistance or have suggestions, feel free to reach out—we’re here to help! Happy trading! ⚡💛
  • Reviewer Name: Alex R.
    Position: Freelance
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    First experience of communication with support

    Date: Sep 05 2024
    Summary

    My first experience selling a car for cryptocurrency, when the money came into my account literally 30 minutes later it was blocked, I naturally panicked, but the support politely and quickly communicating with me said that everything would be fine, just provide the documents where the money came from and we solved everything in literally an hour. so when everything is clean and you have all the documents you will never have problems

    Positive

    Solutions to the problem.
    Support speed.
    The interface of the application for the phone and the web version was created as if for a child, everything is so clear.

    Negative

    There are not enough listings of hype projects.
    Sometimes advanced features are missing.

    Read More...
    Official WhiteBIT Response
    Date: Sep 06 2024
    Thank you for your fantastic review! 🌟 We're thrilled to hear that you had a positive experience with our support team and found our interface user-friendly. We appreciate your feedback on the need for more listings and advanced features—rest assured, we're continuously working on improving our offerings. We're glad we could swiftly resolve your issue and that you felt supported throughout the process. Thanks for sharing your experience, and we look forward to serving you even better in the future! 🚀
  • Reviewer Name: Valentine D.
    Position: Business Development Manage
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User-Friendly Platform for Managing Orders and Portfolio

    Date: Oct 10 2024
    Summary

    WhiteBIT offers a user-friendly experience for anyone looking to place orders and monitor their portfolio with ease. The clean and intuitive design makes navigating the platform straightforward, even for beginners. I found it simple to manage my assets without any complications. While there are fewer advanced features for more experienced traders, the platform is reliable and responsive. Overall, WhiteBIT is an excellent choice for those who prioritize simplicity and efficiency in their trading experience.

    Positive

    Intuitive and clean interface
    Easy to place orders and track portfolio
    Responsive platform with no noticeable delays
    Suitable for both beginners and experienced users

    Negative

    Limited customization options for advanced traders
    Occasional minor issues with real-time portfolio updates

    Read More...
    Official WhiteBIT Response
    Date: Oct 15 2024
    Thank you so much for your review! We’re thrilled to hear that you find WhiteBIT user-friendly and appreciate the intuitive design. It’s great to know that both beginners and experienced users can navigate the platform with ease. We also appreciate your feedback about the limited customization options for advanced traders and the occasional issues with real-time portfolio updates. Your input is invaluable to us, and we’re always looking for ways to enhance our services. If you have any additional suggestions or ideas on how we can make your experience even better, please don’t hesitate to share. We’re here to help! Happy trading, and we hope to see you continue to thrive on our platform!
  • Reviewer Name: Maya W.
    Position: Q&A
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy Order Placement and Portfolio Monitoring

    Date: Oct 03 2024
    Summary

    I’ve been using WhiteBit for some time now, and I must say that the platform excels when it comes to placing orders and keeping track of my portfolio. The user interface is clean and intuitive, allowing me to quickly set up orders without any hassle. Whether it’s market or limit orders, the process is seamless. Additionally, the portfolio tracking feature provides real-time insights, making it easy to monitor my assets’ performance. The customizable dashboard is a nice touch, allowing me to tailor the interface to my preferences.
    Overall, WhiteBit delivers a solid experience for both beginners and experienced traders alike.

    Positive

    Intuitive and user-friendly interface
    Quick and easy order placement process
    Real-time portfolio tracking with detailed insights
    Customizable dashboard for personalized experience
    Responsive and helpful customer support

    Negative

    Limited advanced charting tools for professional traders
    Some features may take time to discover for new users

    Read More...
    Official WhiteBIT Response
    Date: Oct 04 2024
    Thank you for your review! 😊 We're glad to hear you're enjoying the intuitive interface, quick order placement, and real-time portfolio tracking. We appreciate your feedback on the advanced charting tools, and we're constantly working to improve the platform for all traders. Happy trading on WhiteBIT! 🚀
  • Reviewer Name: Evgen S.
    Position: Sales representative
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I am very satisfied with the functionality!

    Date: Sep 19 2024
    Summary

    A very convenient site for placing orders and monitoring your portfolio. The interface is intuitive, which makes it easy to manage assets and track changes. All tools are at your fingertips, and portfolio visualization gives a full view of its state in real-time. This greatly simplifies trading and monitoring. I am very satisfied with the functionality!

    Positive

    Intuitive interface. The WhiteBIT website offers a user-friendly and intuitive interface
    Fast platform response. Order placement is instantaneous
    WhiteBIT has a quality mobile application

    Negative

    For advanced traders, some sophisticated analytical tools may be lacking
    On rare occasions during large market movements, delays in order execution may occur, which is a common problem on many exchanges

    Read More...
    Official WhiteBIT Response
    Date: Sep 27 2024
    Thank you for your detailed feedback! We're thrilled to hear that you're satisfied with the functionality of WhiteBIT. 😊 It's great to know you find our interface intuitive and appreciate the fast response times for order placements. We also value your input regarding advanced analytical tools; we're always looking to enhance our platform and will consider your suggestions. As for occasional delays during significant market movements, we understand how important speed is and strive to optimize performance across all conditions. Your satisfaction is our priority, and we’re glad you find our tools helpful for managing your portfolio. If you have any further suggestions or need assistance, feel free to reach out!
  • Reviewer Name: Igor B.
    Position: Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The exchange is pretty decent.

    Date: Oct 21 2024
    Summary

    The exchange is pretty decent. Good liquidity, and the new listings are pleasing. It’s convenient for crypto beginners — it was one of the first exchanges I registered on, along with other CEX. I passed verification without any issues. I used to trade actively, but now I focus more on passive income, so I don’t use the exchange’s features as often, except for the lending program and referrals.

    Positive

    User-friendly interface, easy for beginners.
    Low trading fees (0.1%).
    Strong security features (two-factor authentication, cold wallets).
    Reliable for daily trading.

    Negative

    Slow customer support response times.
    Limited selection of altcoins.
    Requires use of other exchanges for certain trades.

    Read More...
    Official WhiteBIT Response
    Date: Oct 22 2024
    Hi there! Thank you for your thoughtful review! We’re glad to hear that you find our exchange user-friendly and appreciate our low trading fees and strong security features. Your feedback on customer support response times and altcoin selection is valuable to us, and we’re continuously working to improve those aspects. We're happy to know you had a smooth verification process and are utilizing our lending program and referral options. If you have any further suggestions or need assistance, feel free to reach out!
  • Reviewer Name: Andry L.
    Position: NDA
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Platform for Long-Term Crypto Investors

    Date: Oct 24 2024
    Summary

    I have been using WhiteBIT for 2-3 years and can say that it is one of the best platforms for long-term crypto asset storage. The ease of use and security offered by the exchange give me confidence that my investments are in safe hands. I recommend it both to beginners and more experienced users who are looking for a stable platform for long-term investments.

    Positive

    WhiteBIT provides an intuitive interface, perfect for managing a portfolio, especially if you’re not an active trader but are accumulating cryptocurrencies as a long-term investment. I appreciate how easy it is to place orders and monitor asset movements. The platform also has many analytical tools that help track market trends, making the investment process more understandable even for beginners.

    Negative

    The withdrawal fees could be lower, although this is standard practice for most crypto exchanges.

    Read More...
    Official WhiteBIT Response
    Date: Oct 25 2024
    Thank you for your feedback and for staying with us for several years! We’re delighted to hear that you trust WhiteBIT for long-term crypto storage. Security is a top priority for us, which is why we offer additional protection, such as two-factor authentication, whitelists, and many other security measures to ensure your investments are in safe hands. We also appreciate your kind words about our user-friendly interface — we’ll be sure to share this praise with our design team 😊 And although you’ve chosen a long-term accumulation strategy, we’re happy to inform you that our platform offers a variety of trading tools and a wide range of order types that can be useful for both beginners and experienced traders. By the way, have you heard about our Crypto Deposit product? It’s a way to earn extra income on your cryptocurrency while storing it on our platform. Thank you for recommending us as an investment platform, and feel free to reach out if you need any help — we’re always here for you!
  • Reviewer Name: Milania K.
    Position: User
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My experience with the WhiteBIT exchange

    Updated: Sep 12 2024
    Summary

    In general, I give the exchange high marks for convenience, simplicity, for service and most importantly for the large selection of trading pairs

    Positive

    On the recommendation of a friend, I decided to try this exchange, as I had only sat on one before.
    And to my surprise I liked it very much, first of all because of its simplicity and communication.
    I give high marks for quick KYC and fast answers from the support staff
    In addition, there are a lot of trading pairs and a convenient interface to keep track of your portfolio

    Negative

    The only thing I took off a star for is the short list of currencies on P2P, I would like a more extended list and functionality.

    Read More...
    Official WhiteBIT Response
    Date: Sep 16 2024
    Hi! Thank you for sharing your experience with WhiteBIT. We’re thrilled to hear that you’ve found our exchange to be user-friendly and efficient, and that you appreciate our fast KYC process and responsive support team. We understand your feedback regarding the P2P currency list. Please know that we are actively working on expanding the range of assets and currencies available for P2P transactions to better meet our users' needs. Your satisfaction is our priority, and we’re grateful for your high marks and constructive comments. If you have any other suggestions or need further assistance, don’t hesitate to reach out.
  • Reviewer Name: Jeffrey J.
    Position: Content Writer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The crypto exchange with a high potential

    Date: Sep 25 2023
    Summary

    I'm a daily user of the WhiteBIT exchange almost a year. And now, I can make the personal conclusions about the features of it. So, it has the user's friendly and simple interface, it absolutely has nothing difficult and that's the advantage. Moreover, company is popular in media and have a big amount of partnerships but from the other side, sometimes the FUD appears around the exchange. Also, I would mention the high level of security and good support, but the last one has to be improved. So, they develop the new networks, features and created the good community in the social networks.

    Positive

    - large trading volumes
    - high liquidity, multilevel security system
    - web3 deposit and authorisation
    - crypto lending rates
    - 400+ trading pairs
    - user's friendly interface
    - popular in media
    - futures and margin trading
    - good security level

    Negative

    - the new company in the industry, was founded only in 2018

    Read More...
    Official WhiteBIT Response
    Date: Apr 18 2024
    Thank you for sharing your detailed feedback on your experience with WhiteBIT exchange. It's great to hear that you've found it to be a platform with high potential, especially with its large trading volumes, high liquidity, and multilevel security system. The variety of trading pairs, user-friendly interface, and availability of features like crypto lending rates, futures, and margin trading are indeed valuable aspects. Your insight into the company's media presence and partnerships adds further credibility to its reputation. It's understandable that occasional FUD (Fear, Uncertainty, Doubt) can arise, but it's promising to hear that the exchange is actively working on addressing such concerns. Your feedback regarding the need for improvement in customer support is duly noted. Continuously enhancing support services is crucial for ensuring a positive user experience, and it's encouraging to know that WhiteBIT is committed to developing new networks, features, and fostering a strong community. Thank you for being a dedicated user of WhiteBIT exchange and for taking the time to share your thoughts. Your feedback is valuable for both the exchange and potential users alike. If you have any further insights or suggestions, feel free to share them.
  • Reviewer Name: Theodor C.
    Position: Self-employed
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good exchange, but there is no limit to perfection.

    Date: Aug 29 2023
    Summary

    Good exchange, definitely there is enough work to do, but for me WhiteBIT is a good experience and I would (and did) recommend it.

    Positive

    My experience was good and clear. I've tried their staking for 90 days and it helped me to make a good and easy profit.
    I trust this exchange, I was using it for half a year and it's pretty easy to work with. Also support works really nice.

    Negative

    I was a little confused when I was logged out, thought it was a mistake, but support helped me. They've said it's part of their security system and I can change it in settings.

    Read More...
    Official WhiteBIT Response
    Date: Aug 31 2023
    Thank you for sharing your experience with WhiteBIT! We're glad to hear that you've had a positive overall experience using our platform. Our goal is to provide a user-friendly and secure environment for trading and staking cryptocurrencies. We appreciate your trust in us and your recommendation. Regarding the log-out issue, we apologize for any inconvenience it may have caused. Rest assured, it's part of our security measures, and you can adjust these settings according to your preferences. If you have any further questions or feedback, feel free to reach out to our support team. Happy trading and staking!
  • Reviewer Name: Suzanna E.
    Position: Brand manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Impressive Experience with WhiteBIT

    Date: Jul 25 2023
    Summary

    WhiteBIT is a solid choice for cryptocurrency trading, offering a seamless experience and an impressive selection of assets. With its commitment to security and user satisfaction, I confidently recommend WhiteBIT to fellow traders.

    Positive

    WhiteBIT has proven to be a dependable and secure cryptocurrency exchange. I appreciate the wide variety of cryptocurrencies available for trading, providing ample options for diversification. The user-friendly interface and intuitive navigation make it easy to manage my assets and execute trades efficiently. Moreover, the platform's advanced security measures, like 2FA and cold wallets, give me confidence in the safety of my funds.

    Negative

    While the overall experience has been positive, I wish there were more customer support options available, especially during peak times. Additionally, occasional maintenance delays can be a minor inconvenience.

    Read More...
    Official WhiteBIT Response
    Date: Jul 27 2023
    Hello, Thank you for your feedback! We're glad to hear that your overall experience with WhiteBIT has been positive. We've recently introduced a new phone line as one of our communication options, and we've expanded our Help Center section. Now you can create separate support tickets or find answers to your questions using our search feature. Regarding the cons you mentioned, we understand the importance of efficient customer support, especially during peak times. Rest assured, we are continuously working to improve this aspect of our service. As for occasional maintenance delays, we apologize for any inconvenience caused and are striving to minimize such occurrences. Your feedback is valuable to us, and we'll keep working to make your experience even better! Best regards, The WhiteBIT Team
  • Reviewer Name: Alona S.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User experience for half a year

    Date: Sep 08 2023
    Summary

    My experience is generally positive, I don’t know if this exchange is suitable for experienced traders, but the tools are enough for me. I have used staking, spot trading and margin trading, futures is a bit complicated for me. I started saving significantly on trading commissions after holding the exchange token, I regret that I did not do this earlier.

    Positive

    I liked that this exchange provides the opportunity to receive a large passive income, in addition, the support service works very quickly, they respond to the telegram messenger and also to letters, there is also the opportunity to call, but I did not use it.

    Negative

    The application interface was inconvenient for me, but now I’m almost used to it. Also the exchange doesn't have BEP-20, although I don't need it, but it's a little strange.

    Read More...
    Official WhiteBIT Response
    Date: Sep 12 2023
    Thank you for sharing your feedback and using WhiteBIT! We're glad to hear you've found value in our platform's passive income opportunities and responsive support service. Regarding BEP-20 tokens, we appreciate your feedback, and we're always looking to expand our offerings to better serve our users. It's great to know you've explored various trading options on our platform, and we'll continue to improve and enhance the user experience. If you have any further suggestions or questions, feel free to reach out. Happy trading!
  • Reviewer Name: Dmytro K.
    Position: Bartender
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My experience

    Date: Sep 25 2023
    Summary

    My experience is quite positive, for two years there have been no problems or account blocking!

    Yes, there were difficulties when it was not possible to withdraw the hryvnia and the reduction in staking interest was not encouraging, but in general everything works and new features are being added.

    Positive

    Easy to use and test!

    Good design! Over the past year the business has grown a lot both in appearance and functionality! Many convenient features have been added that make working with the exchange easier!

    Negative

    The hryvnia exchange rate for P2P express is lower than on spot!

    Reduction of interest on crypto deposits! Of course, frequent technical work is a little annoying, but on the other hand, this leads to the fact that the exchange began to work much better and faster.

    Read More...
    Official WhiteBIT Response
    Date: Sep 26 2023
    Dear Dmytro, Thank you for taking the time to share your experience with WhiteBIT. We truly value your feedback, and we're delighted to hear that you find our platform easy to use and appreciate the improvements we've made in both design and functionality. We understand your concern about the hryvnia exchange rate for P2P express and the reduction of interest on crypto deposits. We continually strive to optimize our services, and your feedback helps us identify areas for improvement. Regarding the technical work, we appreciate your patience, and we're glad to hear that it has contributed to a better and faster exchange. We're committed to delivering the best possible experience to our users, and your positive overall experience is a testament to our ongoing efforts. If you have any more feedback or suggestions, please don't hesitate to reach out to us. We're here to assist you and make your experience even better. Thank you for choosing WhiteBIT, and we look forward to serving you for many more years without any issues.
  • Reviewer Name: Kris K.
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Like their futures trading leverage and margin trading commission

    Date: Aug 03 2023
    Summary

    Overall, WhiteBIT has been great for me as a pensioner. The low fees and high leverage options give me more confidence in my trading decisions, and I feel like I have more control over my investments. It's a platform I can trust, and I'm happy to be part of the WhiteBIT community

    Positive

    I've been using WhiteBIT for a while now, and I must say, my experience has been positive. The best part for me is the low fee of 0.078% per day for using funds in margin trading. It's such a relief to see my profits grow without hefty fees eating into them.

    And let me tell you, their leverage on perpetual futures contracts is a game-changer. With leverages of x50 and x100, I can make bigger trades and potentially earn more. It's like having a superpower in the crypto world. But risky also.

    Negative

    One thing that could be improved is the size of the letters on the website. As a pensioner, sometimes it's a bit challenging to read the smaller text. It would be nice if they could make it a little bigger for better readability.

    But other than that, I'm satisfied with WhiteBIT's services. It's been a reliable and trustworthy exchange for my crypto activities, and I'm glad to have found it.

    Read More...
    Official WhiteBIT Response
    Date: Aug 04 2023
    Thank you for sharing your experience with WhiteBIT. We're delighted to hear that you've had a positive journey with us. Our commitment to providing low fees and high leverage options is aimed at empowering traders like you to maximize your profits. We appreciate your feedback about the font size on our website and will definitely take that into consideration for better readability, especially for our valued pensioner users. It's wonderful to know that you find WhiteBIT reliable and trustworthy for your crypto activities. We're proud to have you as part of the WhiteBIT community, and we'll continue to work hard to meet your trading needs. Your satisfaction and success mean a lot to us. Thank you for choosing WhiteBIT!
  • Reviewer Name: Hlib R.
    Position: Marketing specialist | part-time trader
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Swift. Simple. User-friendly

    Date: Oct 13 2023
    Summary

    Overall, WhiteBIT does not cover all my trading goals, but a significant part of them. It would especially suit beginners, for whom simplicity and clarity is essential. But mature traders can also find the room in WhiteBIT, in my opinion.
    The smooth experience of using it is a bit spoiled by troubled withdrawal. Having that solved would make WhiteBIT get closer to a 5-star rate. Yet I cannot say that those drawbacks are ultimate, as some would not even notice them, but for me they make a difference.

    Positive

    WhiteBIT stands out by its user interface and customer support. For me, ones became the core advantages, as what I seek in exchange is versatility and user-friendliness. I could tell about fees, deposit and lending options, number of trading pairs and other basic stuff, but these are not cornerstones for me. This aspects are quite same on the most popular exchanges, but not all of them can boast of comfortable user experience. Comfort and security – this is what I prioritise, and this is what WhiteBIT delivered to me.
    Customer support is responsive and ready to get down into solving issues. I had almost no delayed answers from them, and they have many channels for getting in touch – and even phone calls. It is really WhiteBIT's strongest point.

    Negative

    Withdrawal is the aspect that makes a disappointment kick in. As direct transfer into fiat account is suspended, there are only two options left: GeoPay intermediary and P2P Express. The first one has a 5% commission, and the latter one has a bottom line of the funds. By and large, you can't withdraw small sums of money at ease or with no cost.

    Read More...
    Official WhiteBIT Response
    Date: Oct 16 2023
    Thank you for your detailed feedback on WhiteBIT. We truly appreciate your insights and the time you've taken to share your experience. It's great to hear that you've found our user interface and customer support to be the core advantages of WhiteBIT. We value your perspective on versatility and user-friendliness, as these aspects are indeed crucial for an enjoyable trading experience. We're pleased to know that you prioritize comfort and security, and we're committed to delivering just that to all our users. Regarding withdrawals, we understand your concerns. We continuously work to improve our services and consider user feedback as an essential part of this process. We're actively looking into options to enhance the withdrawal experience for our users, and your input is valuable in this regard. Your overall assessment of WhiteBIT is greatly appreciated. We strive to cater to a wide range of traders, from beginners to more experienced ones. Rest assured that we will continue working on enhancing your experience with WhiteBIT, and your feedback has been instrumental in this effort. Should you have any further comments or suggestions, please don't hesitate to reach out. Your input helps us to grow and improve our platform. Thank you for choosing WhiteBIT, and we look forward to serving you even better in the future.
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