
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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Vehicle Acquisition Network (VAN) is a purpose-built vehicle sourcing platform that enables car dealerships to acquire high-margin, fast-turning used vehicles directly from private sellers—bypassing auctions, reducing acquisition costs, and accelerating inventory turn.
Today’s automotive market is more competitive than ever. Wholesale prices are climbing, auction fees are rising, and reconditioning delays eat into profitability. VAN solves this by giving dealers the tools and talent they need to target, engage, and acquire for-sale-by-owner (FSBO) vehicles in their local market with speed and efficiency.
With VAN, dealers can:
Access thousands of local private-party listings in real time
Use AI-powered filters to find the most profitable cars
Automate personalized outreach and follow-up with sellers
Track communications, tasks, and acquisition progress in one unified CRM
Eliminate auction fees, transport delays, and wholesale surprises
For stores that lack time or staff to do this work in-house, VAN also offers a Managed Buyer program—a turnkey service where VAN’s expert acquisition team works on your behalf to find, contact, and negotiate with private sellers. It’s like hiring a full-time buyer without the overhead.
Whether you're a single rooftop looking for more control or a large group scaling a private-party acquisition strategy, VAN adapts to your dealership's workflow and goals. Dealers using VAN regularly see faster turn times, higher front-end grosses, and more predictable inventory pipelines.
Trusted by over 250 rooftops across the U.S. and Canada, VAN is how modern dealers compete with Carvana, CarMax, and other direct-to-consumer disruptors—by sourcing smarter, not just spending more.
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F2
F2 features an exceptionally efficient back-end SQL database that guarantees accurate reporting, along with the capability to delve into documents that heavily influence your financial outcomes. By simply choosing a date that fits your requirements and clicking GO, F2 provides access to both historical and real-time data, ensuring you are equipped with the most current information possible. You can take advantage of our suggested stock orders, seamlessly add parts straight from the sales interface, or monitor part movements through a wide array of reports. The pricing matrix in F2 is flexible, enabling you to set prices and discounts that are customized for individual clients, customer categories, or specific types of parts offered. F2 smartly links orders and parts to their relevant jobs and customers, clarifying the intended purpose of items upon receipt. With F2, you gain exceptional visibility as you track parts across your dealership. Furthermore, you can assess salesperson effectiveness, manage leads, and oversee customer interactions throughout your entire dealership using a user-friendly reporting dashboard. This all-encompassing strategy not only boosts operational efficiency but also promotes informed decision-making, allowing businesses to thrive in a competitive environment. By utilizing these robust features, dealerships can streamline their processes and enhance their overall performance significantly.
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automobil
Puzzle Auto emerges as an advanced AI solution specifically designed for automotive dealerships, operating continuously to convert leads and missed calls into scheduled appointments without human intervention. This groundbreaking technology efficiently handles both incoming and outgoing inquiries concerning sales, service, trade, finance, and maintenance via multiple communication channels, such as phone calls, SMS, and email; it mimics human conversation, gathers customer data, and promptly delivers call summaries and recordings to CRM systems while automatically booking appointments. The platform integrates effortlessly with CRM, DMS, calendars, and telephony systems, providing customizable workflows and an extensive selection of over 50 templates tailored to the specific needs of each dealership. Furthermore, Puzzle Auto enriches its capabilities with Puzzle OS, a data cloud that aggregates over 1,000 metrics pertinent to auto retail, spanning sales, marketing, fixed operations, and market intelligence, which offers real-time scorecards, alerts, anomaly detection, forecasts, and detailed dashboards to support strategic decision-making. This comprehensive approach not only optimizes dealership operations but also equips them with valuable insights, enhancing both growth and operational efficiency significantly. By leveraging these tools, dealerships can remain competitive in a rapidly evolving market.
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