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What is XSellerator?

Customized solutions designed specifically for the sales and service sectors of your dealership aim to draw in and retain a larger client base. Notably, the Service Performance Package often increases customer pay revenue by an average of around $60,000. With XSellerator’s Communicator, you can connect with customers via their preferred channels, whether it's through text messages or emails. The platform features mobile-responsive, visual reporting that thoroughly explores key metrics, leveraging the powerful Microsoft Power BI engine for proficient business oversight. Furthermore, XSellerator’s Sales Performance Pack streamlines your sales processes and enhances the customer experience throughout the entire journey of purchasing a new vehicle. This web-based solution is designed to be compatible with all devices, enabling dealerships to provide personalized interactions for each online inquiry while also generating high-quality leads. The system additionally incorporates chat and texting capabilities, ensuring comprehensive communication. You can also effortlessly monitor your customers' contract timelines and their current equity position. In summary, these innovative tools empower dealerships to elevate both operational efficiency and customer satisfaction, paving the way for sustained growth and success in a competitive market.

What is Mia?

Mia is a cutting-edge conversational assistant tailored for car dealerships, facilitating the automation of both incoming and outgoing customer interactions at any time of day. It skillfully handles phone calls, texts, and emails, offers support in multiple languages, and can efficiently arrange appointments or route inquiries based on the dealership’s protocols. By integrating effortlessly with dealership systems, including inventory management, customer relationship management, and service scheduling, Mia guarantees that responses are both coherent and aligned with brand guidelines. This revolutionary agent functions across various operational areas—sales, service, and reception—turning lost opportunities into potential revenue streams while alleviating human staff from repetitive tasks. Mia ensures round-the-clock availability, maintains a seamless conversational experience, and is equipped to manage multiple languages, with the capability to escalate matters to human employees when needed. By optimizing operational workflows, Mia not only improves the customer experience but also dramatically enhances efficiency within the dealership setting, paving the way for smarter customer interactions. Ultimately, Mia represents a significant leap forward in how dealerships can engage with their clients, ensuring that they remain competitive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
eCredit Complete
vAuto

Integrations Supported

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
eCredit Complete
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

$1 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quorum Information Technologies

Date Founded

1996

Company Location

Canada

Company Website

www.quorumdms.com

Company Facts

Organization Name

Mia

Company Location

United States

Company Website

www.mia.inc/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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