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NumaNuma is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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Vehicle Acquisition Network (VAN)Vehicle Acquisition Network (VAN) is a purpose-built vehicle sourcing platform that enables car dealerships to acquire high-margin, fast-turning used vehicles directly from private sellers—bypassing auctions, reducing acquisition costs, and accelerating inventory turn. Today’s automotive market is more competitive than ever. Wholesale prices are climbing, auction fees are rising, and reconditioning delays eat into profitability. VAN solves this by giving dealers the tools and talent they need to target, engage, and acquire for-sale-by-owner (FSBO) vehicles in their local market with speed and efficiency. With VAN, dealers can: Access thousands of local private-party listings in real time Use AI-powered filters to find the most profitable cars Automate personalized outreach and follow-up with sellers Track communications, tasks, and acquisition progress in one unified CRM Eliminate auction fees, transport delays, and wholesale surprises For stores that lack time or staff to do this work in-house, VAN also offers a Managed Buyer program—a turnkey service where VAN’s expert acquisition team works on your behalf to find, contact, and negotiate with private sellers. It’s like hiring a full-time buyer without the overhead. Whether you're a single rooftop looking for more control or a large group scaling a private-party acquisition strategy, VAN adapts to your dealership's workflow and goals. Dealers using VAN regularly see faster turn times, higher front-end grosses, and more predictable inventory pipelines. Trusted by over 250 rooftops across the U.S. and Canada, VAN is how modern dealers compete with Carvana, CarMax, and other direct-to-consumer disruptors—by sourcing smarter, not just spending more.
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SendbirdSendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively. Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
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BidJSBidlogix delivers auction software solutions to auction houses globally. We feature both webcast auction software and timed auction options. Our platform is integrated into your website, allowing for complete customization of the design. Founded in 2013 in the UK, Bidlogix has been committed to enhancing its auction software through the efforts of our two dedicated development teams. Currently, our software supports over ten auctions each day, showcasing its reliability and efficiency. Additionally, it is capable of managing extensive auctions in real-time and offers multi-language support to cater to a diverse audience. With a focus on continuous innovation, Bidlogix aims to stay at the forefront of auction technology.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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Resco Field Sales+Enhance your sales team's capabilities by integrating Microsoft Dynamics 365 and Salesforce data through Resco Field Sales+, a mobile application specifically crafted to optimize field operations. This innovative tool enables the management of customer information, opportunity tracking, and order processing directly from the field, thereby boosting overall productivity and enhancing customer engagement. Designed with an offline-first approach, Field Sales+ ensures your team can access and update client information, sales reports, and orders even in locations with poor internet connectivity. This makes it particularly beneficial for sales representatives operating in remote areas, bustling urban environments with inconsistent networks, or in situations where maintaining connectivity is crucial. The application is equipped with features such as route optimization, automated reporting, customizable dashboards, and digital asset management, all aimed at streamlining sales processes. These functionalities facilitate the management of leads, the preparation of quotes, inventory oversight, and real-time performance tracking. By using Resco Field Sales+, your team can concentrate on closing sales and nurturing customer relationships while having uninterrupted access to vital sales information. This not only enhances their efficiency but also enables a more effective approach to meeting customer needs. The result is a sales operation that is agile, informed, and ready to respond to challenges in real-time.
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DATABASICS Time & ExpenseDATABASICS is dedicated to tackling the complex challenges associated with Time and Expense management for both large and small organizations that have decentralized teams. By merging two top-notch tracking systems into a single platform, we effectively streamline two essential business functions within one comprehensive solution. Our system is designed to integrate effortlessly with any existing software or applications, making configuration and reporting straightforward. Additionally, we offer customization options to tailor the solution specifically to your requirements, with implementation completed in as little as one month. This ensures that businesses can quickly adapt to their unique operational needs.
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Level 6Level 6 presents a wide range of solutions, including adaptable reloadable debit cards and customized software, all designed to boost the efficiency and cost-effectiveness of your current incentive programs. If you are in the midst of launching a new initiative, our approachable minimum requirements enable you to bring your vision to life with just a quick phone consultation. Discover how our state-of-the-art technology and streamlined processes can potentially reduce your management expenses by 30% or more. We recognize that developing and implementing a successful incentive program can be quite challenging. Our team is composed entirely of professionals with client-facing experience, ensuring that your needs are always prioritized in our strategies. Notably, we have maintained a flawless record, never losing a client project to a competitor, highlighting our unwavering dedication to excellence. Learn about the distinctive qualities that set Level 6's services apart from others in the market. Our incentive programs are designed to yield impressive results, and we are so confident in the measurable returns on investment that every Level 6 contract includes generous exit clauses for our clients. Additionally, we offer a customized program website, a thorough collection of documentation, verification of submissions, and dedicated customer support through both email and phone to guarantee a smooth experience for you and your participants. Your success remains our foremost goal, and we are committed to assisting you at every stage of the process, ensuring that all your requirements are met comprehensively.
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VoucherCartHighly Profitable Selling gift cards, vouchers, and tickets is among the most lucrative strategies for your business, enabling you to collect full payment upfront for services or products that you deliver roughly 85% of the time. Versatile You have the flexibility to market your offerings as tickets, gift cards, or vouchers, allowing you to set your own terms and prices, and sell whenever and wherever you choose, maximizing your potential profits. Impactful With VoucherCart, you can connect with your customers through channels that surpass those offered by other digital platforms, enhancing your marketing effectiveness. Viral and Engaging Thanks to VoucherCart's unique viral features and loyalty programs, you can not only draw in new customers but also foster their retention in ways that few eCommerce solutions can match, significantly boosting your business growth. This combination of profitability, versatility, impact, and viral engagement positions VoucherCart as a leader in the digital marketplace.
What is XSellerator?
Customized solutions designed specifically for the sales and service sectors of your dealership aim to draw in and retain a larger client base. Notably, the Service Performance Package often increases customer pay revenue by an average of around $60,000. With XSellerator’s Communicator, you can connect with customers via their preferred channels, whether it's through text messages or emails. The platform features mobile-responsive, visual reporting that thoroughly explores key metrics, leveraging the powerful Microsoft Power BI engine for proficient business oversight. Furthermore, XSellerator’s Sales Performance Pack streamlines your sales processes and enhances the customer experience throughout the entire journey of purchasing a new vehicle. This web-based solution is designed to be compatible with all devices, enabling dealerships to provide personalized interactions for each online inquiry while also generating high-quality leads. The system additionally incorporates chat and texting capabilities, ensuring comprehensive communication. You can also effortlessly monitor your customers' contract timelines and their current equity position. In summary, these innovative tools empower dealerships to elevate both operational efficiency and customer satisfaction, paving the way for sustained growth and success in a competitive market.
What is TEXT2DRIVE?
TEXT2DRIVE emerges as the premier strategy for customer engagement, proving to be both highly effective and financially rewarding. With endorsements from all major DMS providers, it fosters customer loyalty while simultaneously increasing revenue streams. By implementing TEXT2DRIVE, companies have reported an impressive average boost in their CSI scores by 35%, and a potential rise in total earnings of around $41,618 within just 30 days. The automated service reminders are particularly noteworthy, generating an average of $22,022 over two months, whereas appointment reminders add an additional $21,165 to the revenue. Businesses that leverage TEXT2DRIVE’s two-way texting features for scheduling, service notifications, recall alerts, bill settlements, and many other tasks can dramatically improve both customer satisfaction and their bottom line. As the leading platform for dealer communication, TEXT2DRIVE simplifies operations by removing the burdens of manual data entry and spreadsheet management, enabling dealerships to concentrate on what is most important: their clientele. This automation not only enhances communication throughout the customer lifecycle but also guarantees a smooth experience for both businesses and their customers. In today’s competitive landscape, embracing TEXT2DRIVE might just be the essential step towards achieving unparalleled success. As a result, businesses that prioritize efficiency and customer engagement are likely to see transformative outcomes.
Integrations Supported
360 Payments
Auto/Mate
Autosoft
CDK Global
Dealertrack DMS
Forte HCM
Kount
PBS DMS
API Availability
API Availability
Pricing Information
$1 per month
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Quorum Information Technologies
Date Founded
1996
Company Location
Canada
Company Website
www.quorumdms.com
Company Facts
Organization Name
TEXT2DRIVE
Date Founded
2008
Company Location
United States
Company Website
text2drive.com
Categories and Features
Auto Dealer
Accounting
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Categories and Features
Auto Dealer
Not specified