What is eBSEG Digital Bot Platform?
eBSEG has expanded its chatbot platform by incorporating various channels such as WhatsApp Business, Facebook Messenger, SMS, Routing to Call Center Text Agent, and Siri, all available in English, Arabic, and Franco-Arab languages. This versatile platform not only allows for seamless communication across these channels but also supports multiple languages, enabling customers to share their feedback and assess their satisfaction effectively. By offering this range of options, eBSEG enhances the overall user experience and engagement.
Integrations
No integrations listed.
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Company Facts
Company Name:
eBSEG
Date Founded:
2000
Company Location:
Canada
Company Website:
ebseg.com/Digital-Bot-Platform.html
Product Details
Deployment
SaaS
On-Prem
Training Options
Online Training
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Government
Supported Languages
Arabic
English
eBSEG Digital Bot Platform Categories and Features
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration