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What is smsmode?

smsmode© serves as a Communication Platform As A Service, providing comprehensive mobile messaging routing solutions. Engage with your global customer base utilizing our cutting-edge and robust tools designed for effective communication. Our platform allows for seamless integration with your current systems, enabling you to enhance their capabilities through mobile messaging. Leverage our REST, SMPP, and various plugins to create tailored integrations for your applications, CRMs, ERPs, and beyond, with expert guidance and thorough documentation to help you succeed. This European solution not only adheres to GDPR standards but also boasts ISO 27001 and 27701 certifications, ensuring the highest levels of security. With a service level agreement (SLA) of 99.95%, we are committed to delivering reliability and excellence. Additionally, our commitment to corporate social responsibility reflects our dedication to ethical business practices in Europe.

What is eBSEG Digital Bot Platform?

eBSEG has expanded its chatbot platform by incorporating various channels such as WhatsApp Business, Facebook Messenger, SMS, Routing to Call Center Text Agent, and Siri, all available in English, Arabic, and Franco-Arab languages. This versatile platform not only allows for seamless communication across these channels but also supports multiple languages, enabling customers to share their feedback and assess their satisfaction effectively. By offering this range of options, eBSEG enhances the overall user experience and engagement.

Media

Media

Integrations Supported

ElectroNeek
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Marigold Engage
WhatsApp
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€9 per month + 4.40 cts / SMS
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

smsmode©

Date Founded

2004

Company Location

France

Company Website

www.smsmode.com

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Bot-Platform.html

Categories and Features

Chatbot

Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration

Communication APIs

Not specified

Landing Page

A/B Testing
Analytics
Drag & Drop

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support

Virtual Phone Number

Not specified

Categories and Features

Chatbot

Machine Learning
Natural Language Processing
Payment Integration
Reporting / Analytics
Social Media Integration

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