
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
Learn more

Engage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
Learn more
CSS IMPACT
An agent-free "AI" (Artificial Intelligence) digital engagement bot designed for consumer and debtor interactions in areas such as credit, billing, collections, and revenue cycle management. This "Digital & Voice First AI" service technology is capable of addressing frequently asked questions and processing payments, while also facilitating account negotiations in a manner that prioritizes a seamless and positive experience for users. Additionally, it enhances operational efficiency by automating routine tasks, allowing human agents to focus on more complex issues.
Learn more
Dialzara
Clients are continually impressed by the exceptional performance of the AI answering solution on every call it handles. Dialzara stands out as an innovative AI answering service that empowers you to create and deploy lifelike, conversational AI receptionists to efficiently manage the incoming calls for your business. With a focus on user-friendliness, it caters to individuals who may not have a technical background. In under ten minutes, you can have your AI receptionist up and running. Bid farewell to the challenges of poor communication and missed opportunities. All you need to do is register an account and share relevant information about your business and its typical customer base. We take care of the intricate details by transforming your inputs into a customized prompt tailored to your specific business requirements, which can be adjusted as needed. You can select from a vast range of over 40 unique voices for your virtual assistant, and your subscription includes a dedicated local or toll-free number for your new AI receptionist. Furthermore, the platform allows you to upload vital training materials, call scripts, past call recordings, and any other resources necessary to improve your agent's effectiveness. This results in an effortless communication process that significantly enhances your business's image and professionalism. Ultimately, Dialzara not only streamlines customer interactions but also helps foster stronger relationships with your clientele.
Learn more