List of the Top AI Voice Agents for Gong in 2026

Research teams focused on AI voice agents are interested in a crucial question: can these systems effectively manage conversations rather than merely directing them? Aircall's AI Agents are designed specifically for this purpose — they handle incoming calls, grasp the intent of the caller, and provide complete autonomous solutions for standard queries, only involving a human representative when necessary. With integrated AI, every interaction with an AI Agent benefits from the same customer context, integrations, and analytics as calls managed by human teams, eliminating the need for separate systems. The agents are available 24/7, ensuring they can address calls at any time, while AI Actions empower them to update CRM systems, fetch order information, or schedule meetings in real-time during calls. Thanks to Aircall's global cloud voice infrastructure, conversations maintain high sound quality and clarity, avoiding a mechanical tone. This is how over 24,000 businesses are embracing AI-driven conversations on their own terms.

Dialpad's AI Voice Agents go beyond simply responding to calls; they provide solutions. Powered by Agentic AI, these agents analyze customer inquiries instantly, take necessary steps, and address problems without requiring intervention from a human agent. Each voice interaction integrates seamlessly with the same intelligence framework used by both digital and human agents, building on over 775 million AI recaps and growing. Enhanced by Dialpad's Guardian security layer and rigorously tested in the Proving Ground prior to deployment across the enterprise.

Transform your business by employing a 24/7 AI Sales Development Representative, enabling you to access your total addressable market more quickly while effortlessly scaling your team without the usual hiring hurdles. Accelerate your growth by automatically generating a consistent stream of high-quality leads every day. Reach out to a wider array of potential customers with customized messaging that resonates. Optimize every facet of your outreach process, from identifying and researching leads to crafting personalized communications and scheduling meetings. With real-time access to potential buyers across the globe, Alice ensures that you focus on prospects who are most likely to benefit from your solutions right away. Furthermore, she provides insights tailored to your business needs, enhancing your outreach with AI-driven, research-backed information. Alice's ability to uniquely personalize communications outshines that of human representatives, significantly improving conversion rates through a more engaged approach. Additionally, she automates follow-up messages, guaranteeing continuous interaction with prospects and enhancing the overall effectiveness of your outreach strategy. By integrating Alice into your business approach, you not only boost operational efficiency but also forge stronger connections with your target audience, ultimately leading to sustained growth and success. This innovative use of AI technology positions your business at the forefront of customer engagement.

CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Neyox.ai is an advanced AI voice automation platform that transforms how businesses communicate with customers by automating calls using intelligent, human-like agents. This 24/7 solution manages a wide array of call types including outbound sales, lead prequalification, appointment booking, payment reminders, surveys, and inbound support inquiries, enabling businesses to operate efficiently around the clock. Supporting over 30 languages and numerous natural accents, Neyox.ai allows organizations to engage a global audience with personalized and culturally relevant interactions, including the option to clone custom voices for a unique brand touch. The platform features an intuitive no-code setup, ensuring fast deployment and scalability without the need for technical specialists, making voice AI accessible to businesses of all sizes. Security is paramount, with advanced encryption, compliance with GDPR, the AI EU Act, ISO certifications, and ongoing efforts to achieve SOC 2 certification, safeguarding sensitive customer data. Neyox.ai is widely used across sectors like insurance, real estate, finance, recruitment, healthcare, and events, adapting to varied communication needs. User testimonials highlight the platform’s natural-sounding voices, seamless integration, quick setup, and significant improvements in customer engagement and operational productivity. Its flexible features cover renewals, upselling, follow-ups, surveys, and payment collections, effectively replacing manual calling efforts. Neyox.ai’s powerful automation reduces labor costs, minimizes errors, and enhances the customer experience by providing timely, consistent, and personalized voice communication. Overall, it is a secure, reliable, and scalable AI voice assistant platform that helps businesses streamline communication and grow customer relationships.

Genesys Cloud CX is a dynamic, cloud-driven platform designed for contact centers that strives to deliver exceptional customer experiences across various communication channels. Emphasizing scalability and flexibility, it integrates voice, chat, email, social media, and messaging into a cohesive interface. The platform harnesses advanced AI and analytics tools to provide real-time insights, automate routine tasks, and customize interactions, which significantly boosts customer engagement effectiveness. Moreover, its robust workforce management capabilities empower organizations to optimize staffing and performance while maintaining high-quality service standards. Suitable for businesses of all sizes, Genesys Cloud CX allows for effortless implementation and adaptability, making it a superior option for entities looking to enhance their customer service functions. As an added benefit, the solution ensures that companies can swiftly adapt to changing customer expectations and technological innovations, positioning them favorably in a competitive landscape. This adaptability not only improves customer satisfaction but also drives long-term business success.

For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.

NiCE CXone Mpower is an AI-powered customer experience platform built to unify and modernize CX operations. It combines experience automation, AI agents, workforce augmentation, and analytics in a single ecosystem. The platform is purpose-built for CX, using thousands of domain-specific AI models to deliver accurate, conversational interactions. NiCE enables organizations to automate customer journeys from intent recognition to fulfillment. Proactive AI agents engage customers throughout onboarding, service, and retention. The platform analyzes real customer conversations to uncover insights and optimize automation strategies. With an open and extensible architecture, NiCE integrates easily with existing enterprise systems. Its secure cloud foundation supports large-scale operations with high availability and compliance. Real-time dashboards provide visibility into performance, efficiency, and customer satisfaction. AI-enhanced voice capabilities remove language barriers across global interactions. NiCE delivers measurable results such as faster response times, higher CSAT, and increased operational efficiency. The platform empowers organizations to transition from manual processes to intelligent, AI-driven customer engagement.

Remote teams can effectively utilize cloud phone systems, and JustCall offers a versatile solution that functions seamlessly on any device, enabling sales and support teams to communicate from anywhere at any time. Users can swiftly acquire phone numbers across 70 different countries and initiate or receive calls within moments. In just a few minutes, you can establish your own cloud phone framework, making JustCall the quickest and most straightforward option for managing your telecommunication needs. Discover how companies leverage JustCall to streamline their phone communications, enhancing agents' abilities to boost sales and conversion rates. Eliminate the complications of manual dialing and data entry, potentially increasing your sales call volume and productivity by as much as 300%. Moreover, with features like IVR and Smart Call Routing, as well as Live Call Monitoring, you can ensure a smooth customer experience. The addition of SMS Bots allows you to provide clients with responsive support around the clock, while automated integrations can connect with various business tools and applications. Utilizing CRM systems, Helpdesk solutions, and other software automation tools, you can create efficient workflows that benefit both support and sales teams, ultimately leading to greater operational success. By implementing these advanced features, organizations can not only improve their internal processes but also enhance customer satisfaction significantly.

Elevate your web traffic into a powerful sales pipeline by harnessing the capabilities of artificial intelligence. The AI Live Chat feature interacts with your site's visitors, alerts sales representatives, and organizes meetings effortlessly for your team. In addition, AI Intent recognizes high-value prospects exploring your website, enabling prompt outreach from sales personnel. The AI Dialer improves the efficiency of cold calling by increasing connection rates and simplifying the calling process. You can tailor interactions and qualify each visitor through customized options available in text, voice, and video formats, while also ensuring a smooth transition to video calls for human representatives. By utilizing AI, you can identify promising leads using multi-channel signal-driven sales strategies, which allows you to reach a broader audience in significantly less time. This sophisticated calling solution not only drives a rise in outbound calls but also enhances visibility through strategic voicemail drops and maintains high connection rates by alerting users to potential spam risks, all while nurturing team development in a digital sales landscape. Moreover, AI excels at revealing potential leads by examining intent derived from web interactions and integrates effortlessly with dialers, CRMs, and other associated tools for maximum efficacy. As you compile targeted lists, you can easily synchronize or export them to connect with your ideal customers at precisely the right moments, ultimately optimizing your outreach efforts and driving sales success. Additionally, this comprehensive approach ensures that your sales team is always equipped with the most relevant data and insights to close deals effectively.

Alta is a cutting-edge platform that utilizes data-driven AI to enhance the capabilities of sales, marketing, and RevOps teams in automating, optimizing, and scaling their go-to-market approaches. It boasts an array of specialized AI agents—such as Katie for outbound outreach, Alex who handles calls and lead qualification, and Luna dedicated to revenue operations and insights—allowing Alta to integrate effortlessly with CRM, ERP, billing, and engagement tools. By processing information from over 50 data sources, it supports ongoing pipeline growth, outreach efforts, lead qualification, and performance monitoring at all hours. The platform excels at identifying high-intent prospects and personalizing outreach across various channels, including email, LinkedIn, and phone, while also effectively managing meeting scheduling and providing real-time system updates. In addition, Alta offers valuable dashboards and alerts that track performance metrics, highlight revenue losses, assess campaign ROI, and provide other strategic insights. With its compatibility with numerous CRMs like Salesforce and HubSpot, alongside billing platforms and collaboration tools, it gives leadership a unified view of revenue data, forecasts, and operational execution from a single interface. This comprehensive integration not only enhances decision-making but also propels overall business growth, ensuring teams can adapt swiftly to market changes. Ultimately, Alta positions organizations at the forefront of innovation in sales and marketing strategies.