List of the Top 9 CRM Software in China in 2026

Odoo is a highly customizable and open-source software solution that features a wide array of professionally crafted business applications. With its user-friendly database, Odoo addresses various business requirements, encompassing areas such as CRM, Sales, Projects, Manufacturing, Inventory, and Accounting. This versatile software is suitable for businesses of all sizes and budgets, making it an ideal choice for diverse company needs. The cohesive design of Odoo enhances operational efficiency and helps businesses save valuable time. Each module is designed to work harmoniously, providing a fluid experience as users navigate from one application to another. Automation capabilities allow users to streamline numerous tasks that would typically require manual entry across various systems. Odoo fosters collaboration among team members by consolidating all critical business functions onto a single platform, which ultimately enhances productivity and organization within the company. Furthermore, its adaptability ensures that businesses can continually evolve and tailor the system to their changing requirements.

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Gain a deeper understanding of your customers and grow your business with Insightly. This powerful and intuitive customer relationship management (CRM) solution is designed specifically for small and medium-sized enterprises, enabling teams to increase sales, nurture relationships, and deliver projects on time. It offers smooth integrations with widely used applications such as Gmail, Office 365, and MailChimp. Furthermore, Insightly equips organizations with crucial tools to manage contacts throughout the sales journey, oversee customer interactions, and monitor their sales pipeline, along with numerous other features. By utilizing Insightly, companies can streamline their operations and enhance customer satisfaction, ultimately leading to greater success in their endeavors. Embracing this platform opens up new avenues for growth and efficiency, allowing businesses to thrive in a competitive landscape.

Focus on what you do best–delivering projects–and let VOGSY take care of the complexities of international expansion. VOGSY is an all-in-one CRM and ERP platform for services businesses. We make it easy to set up new countries, track international projects, and connect local finance packages. Unify financials, operations, and delivery across teams, tools, and countries—without replacing your local finance systems. From opportunity to invoice, VOGSY gives you the clarity to grow profitably in every currency and country.

The SSIS+ suite from COZYROC features over 270 data integration connectors, ETL components, and tasks designed to facilitate the creation of ETL solutions using Microsoft SQL Server Integration Services. This extensive collection empowers developers to streamline their data processing workflows efficiently.

eWay-CRM brings customer management directly into your Microsoft Outlook and Teams. No more jumping between apps — handle contacts, sales, projects, and marketing in one place. It captures emails automatically, links them to your clients, and keeps your calendar and contact list in perfect sync. Need to act fast? Use the smart “Convert to” option to turn any email into a deal, task, or new contact with just a click. With built-in Teams integration, your entire organization can collaborate effortlessly on shared data and workflows. eWay-CRM helps you stay focused, save time, and manage your business where you already work — in Microsoft Outlook and Teams.

Access CRM equips sales teams with vital tools necessary for securing additional business by nurturing teamwork and boosting productivity, which ultimately leads to improved closing rates and accelerated sales growth. Its state-of-the-art integration with accounting and ERP systems delivers exceptional sales insights, predictive analytics, and heightened efficiency across marketing, sales, and customer service sectors. By having a well-defined, data-driven perspective of the ideal customer profile, companies can attract higher-quality leads that significantly enhance close rates and streamline customer acquisition efforts. Furthermore, features aimed at evaluating churn risk and identifying cross-sell and upsell opportunities help to optimize the lifetime value of clients. Access CRM includes functionalities such as integration capabilities with services like Mailchimp and Klaviyo, customizable inquiry forms, adaptable workflows for pipeline management, a centralized document repository for proposals, a dashboard for sales managers, and insights into customer spending patterns over time. By effectively connecting your accounting, inventory, or ERP systems with Access CRM, your team's data stays seamlessly integrated, fostering improved collaboration and streamlined workflows. This comprehensive methodology not only enables teams to achieve sales success but also significantly boosts overall organizational performance, ensuring a competitive edge in the market.

FIELDBOSS is a comprehensive software solution for field service management, designed specifically on the Microsoft Dynamics Platform. It streamlines intricate operations, facilitating seamless connections between field service contractors, customers, and the necessary equipment. By equipping organizations with real-time insights into profitability, FIELDBOSS enhances decision-making for management teams. The company is overseen by a dedicated group of Certified Microsoft Technology Specialists and Chartered Professional Accountants, who have been delivering exceptional services in the Microsoft consulting sector since 1989. Additionally, FIELDBOSS has established offices in both New York City, USA, and Toronto, Canada, further expanding its reach in the market.

SmartShare, an adaptable Collaboration Suite tailored for high-performing teams, centralizes crucial updates into a single platform for easy access and management. Its acclaimed Company Overview feature delivers a complete view of customer-related data on one screen, showcasing active projects, deals, contracts, and offerings. By improving the organizational framework, SmartShare facilitates better collaboration and data sharing among team members. The centralization of information translates into enhanced teamwork across departments, resulting in customer feedback that highlights an average time savings of one hour per employee each day. A sophisticated system for managing access rights ensures that sensitive data remains secure while being available only to authorized users. Permissions can be adjusted at multiple levels—individual, team, binder, project, and document—allowing for both flexibility and security. Additionally, the integration of email management into the shared workspace significantly elevates productivity and encourages effective collaboration among team members. This forward-thinking strategy not only streamlines communication but also optimizes the overall workflow, ultimately contributing to a more efficient and productive work environment. By harnessing the power of technology, SmartShare empowers teams to reach their full potential.