List of the Top CRM Software for Mid Size Business in 2026 - Page 21

Optimize your organization's processes from the first customer engagement to invoicing with our user-friendly CRM and project management tool. Companies that adopt Simplicate consistently outperform their competitors in terms of growth. For agencies, establishing an effective workflow is vital. Our integration of Simplicate with Jira has led to marked improvements in our operational efficiency. Imagine your organization enjoying a flawless transition from the initial customer interaction all the way to billing. Visualize your business achieving unprecedented levels of success; the definition of that success is entirely in your hands. Whether your aspirations include boosting revenue per employee, enhancing your team's productivity, or simply saving time to develop outstanding services for your clients, we are dedicated to helping you reach those objectives. Our mission is clear: to elevate your success as a service provider. We do this by streamlining your daily operations, removing unnecessary hurdles, and ensuring a fluid process from the very first customer touchpoint to invoicing. Our name, Simplicate, reflects our commitment to simplicity, allowing you to concentrate on what truly matters: providing exceptional service to your customers. Let us partner with you in this journey to transform your business into a powerhouse of efficiency and excellence.

SuperSales is an all-encompassing sales platform powered by AI, aimed at boosting your revenue without needing a substantial sales team. It enables SuperSales agents to systematically manage and prioritize sales initiatives, engage in research and outreach to potential clients, monitor deal status, and oversee your CRM, among various other tasks. By unifying all your scattered go-to-market technology tools—such as lead information, sales engagement, dialers, meeting scheduling, and CRM—into a single powerful platform, SuperSales streamlines the entire sales procedure. This innovative platform encourages collaboration between your sales personnel and AI agents, allowing them to effectively enhance sales interactions and develop a robust pipeline of qualified leads that can convert into revenue. With an extensive lead database containing over 275 million contacts and 75 million companies, SuperSales guarantees that your data is perpetually collected, refined, updated, and validated by intelligent agents. In addition, SuperSales transforms the CRM landscape for a future-focused, AI-driven environment by integrating the systems of record and action, with AI agents seamlessly managing your customer data. This groundbreaking strategy not only boosts productivity but also empowers sales teams to concentrate on cultivating relationships and successfully closing deals, ultimately leading to greater overall success.

Access CRM equips sales teams with vital tools necessary for securing additional business by nurturing teamwork and boosting productivity, which ultimately leads to improved closing rates and accelerated sales growth. Its state-of-the-art integration with accounting and ERP systems delivers exceptional sales insights, predictive analytics, and heightened efficiency across marketing, sales, and customer service sectors. By having a well-defined, data-driven perspective of the ideal customer profile, companies can attract higher-quality leads that significantly enhance close rates and streamline customer acquisition efforts. Furthermore, features aimed at evaluating churn risk and identifying cross-sell and upsell opportunities help to optimize the lifetime value of clients. Access CRM includes functionalities such as integration capabilities with services like Mailchimp and Klaviyo, customizable inquiry forms, adaptable workflows for pipeline management, a centralized document repository for proposals, a dashboard for sales managers, and insights into customer spending patterns over time. By effectively connecting your accounting, inventory, or ERP systems with Access CRM, your team's data stays seamlessly integrated, fostering improved collaboration and streamlined workflows. This comprehensive methodology not only enables teams to achieve sales success but also significantly boosts overall organizational performance, ensuring a competitive edge in the market.

Pepper Cloud stands out as an exceptional AI-driven Sales CRM solution tailored specifically for small and mid-sized enterprises. It seamlessly integrates widely-used messaging platforms such as WhatsApp and Facebook, enabling users to engage with clients and prospects through their preferred channels of communication. The software boasts robust tools for overseeing sales funnels, allowing for the customization of stages and providing real-time insights into sales performance. Additionally, Pepper Cloud automates repetitive tasks, streamlining workflows, and integrates with various business applications including Mailchimp, Xero, and Zoom. The included analytics dashboard offers valuable performance metrics to help users gauge their business effectiveness. Users can benefit from capabilities in lead management, account oversight, revenue predictions, campaign monitoring, customer engagement tracking, and visualizing sales pipelines. Enhancing productivity further is the generative AI feature, AssistAI, which significantly boosts sales efficiency by automatically capturing and nurturing leads, managing chat flows, and coordinating tasks effortlessly. The no-code AssistAI chatbot can be deployed across numerous channels to promptly address customer inquiries, escalate more complex issues to human representatives, and provide round-the-clock support, ensuring that customer needs are met at any time. This combination of features positions Pepper Cloud as a powerful ally for businesses aiming to enhance their sales processes and customer engagement strategies.

Privyr is a mobile CRM designed specifically for sales and marketing professionals seeking an efficient way to access, engage, and convert leads while on the move, whether using smartphones or laptops. It integrates smoothly with a variety of popular lead generation platforms such as Facebook, TikTok, Google, and WordPress, and works well with communication tools like WhatsApp, SMS, iMessage, email, and phone calls. Users receive instant notifications about new leads through both the Privyr app and email, granting immediate access to contact information, tailored responses, and insights into ad campaigns. The app's one-touch quick response feature allows for auto-personalized introductions via WhatsApp, SMS, or email, which eliminates the cumbersome tasks of typing, copying, or saving contacts, thus simplifying the follow-up process significantly. Furthermore, Privyr offers lead distribution capabilities, enabling users to share leads via email and set up multiple recipients for each source, which enhances collaboration and improves efficiency in managing leads. With its comprehensive features, Privyr proves to be an indispensable tool for anyone eager to optimize their online lead conversion strategies while enhancing productivity. In a competitive market, leveraging such a tool can make a substantial difference in achieving sales goals.

PlanProphet is an advanced customer relationship management and marketing automation tool tailored specifically for the printing and graphics industry. Leveraging the Salesforce platform, it seamlessly connects with print estimating software, providing vital features such as lead management, comprehensive data analysis, and robust customer relationship tools. By automating customer communications—like sending quote reminders and follow-ups post-sale—PlanProphet dramatically boosts operational efficiency and enhances the customer experience. The platform improves the approval process by allowing users to send proofs directly to clients, track their status in real-time, and automatically issue reminders. Furthermore, it comes with a mobile app that enables users to access customer data, create and share quotes, and manage prospective clients without delay. With a project management capability integrated with Asana, PlanProphet not only supports effective project tracking but also fosters improved communication and productivity among team members. This comprehensive solution marks a transformative leap in how businesses in the printing and graphics sector handle customer engagements and project management, ultimately leading to better outcomes for both clients and companies. Its unique features make it an indispensable asset for professionals seeking to elevate their customer relationship strategies.

Swipe One is an advanced CRM and marketing automation platform that utilizes artificial intelligence to boost the effectiveness of sales and marketing efforts for online businesses. It offers a robust CRM system that allows users to handle leads, track interactions, and automate outreach, ensuring quick contact management and a complete overview of customer data. The incorporation of AI Agents enables the platform to efficiently qualify leads, customize email messages, and automate replies, acting as a digital sales assistant. Additionally, Swipe One provides marketing automation capabilities that empower users to create onboarding workflows and launch campaigns based on user actions, along with dynamic email marketing tools for tailored mass communication. The software also supports seamless integration with various applications, including Stripe, Calendly, and Chargebee, facilitating automated workflows and synchronized information across multiple platforms. This holistic strategy not only enhances user engagement but also optimizes overall business processes, leading to increased productivity and improved customer relationships. As a result, businesses can focus on what truly matters—growing and sustaining their client base.

CRMJIO is a robust customer relationship management system that helps businesses optimize their processes and foster long-term client relationships. With its easy-to-use interface, CRMJIO allows for seamless contact management, sales pipeline monitoring, and automation of routine tasks, improving team efficiency. Additionally, CRMJIO's powerful reporting and analytics tools provide insights that help businesses make informed decisions. Integrated digital marketing capabilities and strong data security measures ensure that businesses not only grow but do so securely and efficiently.

Agentforce Media is Salesforce’s comprehensive CRM solution designed for the media and entertainment industry. Previously known as Media Cloud, it leverages Agentforce AI to connect audience, advertiser, and operational data across a unified ecosystem. The platform enables companies to streamline advertising sales, subscription services, and customer engagement. With prebuilt industry workflows and a customizable data model, organizations can simplify complex media processes. AI-driven insights help optimize campaign performance and forecast revenue opportunities. Advertising Sales Management tools support proposal generation, CPQ, and order fulfillment in one integrated system. Subscriber Lifecycle Management enhances personalization and reduces churn through predictive analytics. Media companies can launch and monetize B2C and B2B services more efficiently. Integration with Salesforce products like Marketing Cloud, Service Cloud, Data 360, and MuleSoft ensures seamless data activation. Automation capabilities lower operating costs while improving team productivity. Real-time dashboards provide visibility into sales pipelines and audience behavior. Agentforce Media empowers media enterprises to modernize operations and maximize monetization in an increasingly digital marketplace.

QASIDA is an advanced cloud-based business platform comprising over 170 applications designed to unify and streamline company operations across a variety of industries such as retail, wholesale, eCommerce, service, and rental management. The ecosystem features a sophisticated ERP system that manages economics, logistics, warehouse operations, payroll, and specialized production solutions. AI-powered stock forecasting enhances decision-making by analyzing trends across all integrated software used within the company. QASIDA’s CRM application centralizes customer and prospect data to boost sales potential and improve client relationships. Additional tools cover service order registration and rental product management, providing real-time overviews and operational control. Designed for mobility, the platform allows users to securely access vital company data anytime and from any device, facilitating remote work and business travel. By eliminating the need for costly infrastructure maintenance, updates, and unexpected failures, QASIDA helps reduce IT expenses and risks. The system supports flexible adaptation of services to meet changing business requirements and distributes IT costs over time. An innovative API enables seamless integration and data exchange with multiple established software platforms, ensuring smooth workflows. QASIDA’s comprehensive eCommerce solution handles all critical backend processes for online sales with maximum efficiency and reliability, helping businesses maintain full control and stay competitive.

Clarify is a cutting-edge autonomous CRM designed to enhance efficiency in pipeline generation, meeting management, and CRM updates by automatically tracking emails, meetings, and various customer interactions; it enriches prospect profiles with vital information and converts interest into scheduled calls through intelligent, hands-free follow-up sequences. This tool empowers sales professionals with thorough meeting preparation by summarizing previous conversations, analyzing product usage, and capturing key insights in real-time, while also generating CRM updates, outlining next steps, and establishing workflows without any manual intervention. Furthermore, Clarify compiles data from product usage, emails, calls, and website interactions to offer a unified perspective on metrics, enabling no-code workflows that trigger record updates and follow-ups, alongside revenue-intelligence dashboards that showcase performance metrics, early warning signs, and potential growth opportunities, all available via a single web or macOS interface that integrates seamlessly with major sales and marketing platforms. This seamless integration not only streamlines the user experience but also boosts productivity, allowing sales teams to dedicate more time to engaging clients rather than managing administrative duties. Ultimately, Clarify transforms the way sales professionals operate by fostering a more dynamic and data-driven approach to client relationships.

Csmart Telco CRM is a dynamic, cloud-hosted platform tailored for telecom providers—including MNOs, MVNOs, MVNEs, FTTx, and businesses focused on connectivity—to enhance the full spectrum of the customer experience. This innovative solution centralizes customer data throughout the lead-to-bill cycle, streamlines various processes such as sales, configuration, pricing, quoting, orders, and notifications, and employs artificial intelligence to optimize ticketing and task assignment, resulting in faster resolution of customer issues. Key features encompass: - An extensive product catalog that facilitates customizable bundling options - In-depth monitoring of accounts, orders, and customer lifecycles - Customized workflows paired with up-to-the-minute reporting functionalities - Automated case assignments and streamlined approval workflows - Communication channels for timely notifications across multiple platforms - Effective strategies aimed at reducing churn and fostering customer loyalty By complying with TM Forum ODA standards and leveraging Open APIs, Csmart Telco CRM not only boosts sales performance but also shortens the time required to bring services to market, enhances customer satisfaction, and fortifies customer loyalty, all while maintaining secure, role-specific access for users. This holistic strategy positions it as an essential resource for telecom operators seeking to improve service delivery and deepen customer engagement, ultimately driving business growth and operational efficiency.

ClearCRM is an all-in-one CRM and business solution specifically designed for small teams. It seamlessly combines key functionalities like sales pipelines, project management, invoicing, email automation, and customer support within a single, unified workspace. This platform enables users to manage the complete customer journey, encompassing everything from lead generation to product launch and continuous support, eliminating the hassle of switching between various applications. With intuitive drag-and-drop pipelines, visual project timelines, AI-enhanced content creation capabilities, and customizable automation options, ClearCRM empowers teams to close deals, improve collaboration, and drive scalable growth—all from one access point. This streamlined system not only boosts productivity but also enhances operational efficiency for teams aiming to refine their workflows. By centralizing all these features, ClearCRM makes it easier for small businesses to focus on what truly matters: delivering exceptional value to their customers.

NinjaPipe stands out as a state-of-the-art CRM and sales automation solution that utilizes advanced AI technology to facilitate and accelerate business expansion by offering a unified workspace for overseeing leads, clients, communication, deals, tasks, and tailored client portals. Its array of features includes automated pipeline management, deal tracking, and contact organization, which collectively illuminate the next steps in the sales process while reducing the necessity for manual intervention; users benefit from the ability to seamlessly share documents, messages, deals, and tasks with clients through individualized portals, automate follow-up communications, and ensure that every interaction is tied to distinct opportunities. This platform emphasizes user-friendliness and transparency, presenting inbox-style layouts, real-time activity feeds, and integrated support ticketing, which empower teams to react swiftly, maintain context, and eliminate barriers among sales, operations, and customer success. Furthermore, NinjaPipe integrates growth-oriented automation, action triggers, intelligent reminders, and customizable workflow rules designed to keep prospects engaged, ultimately leading to a more streamlined sales process. With these powerful features, businesses are well-equipped to not only boost their operational efficiency but also enhance performance and achieve higher conversion rates while cultivating long-term client relationships. In an increasingly competitive market, such capabilities can make all the difference in sustaining growth and driving success.

iSalesCRM is a powerful B2B CRM software designed to help sales-driven organizations streamline lead-to-deal management, enhance client relationships, and boost conversion rates. Built for modern B2B workflows, it combines robust CRM capabilities with AI-powered intelligence to simplify complex sales cycles. With advanced lead management, businesses can store detailed company and contact profiles, prevent duplicate entries with website URL validation, and assign primary contacts for clear ownership. Deal management allows tracking of multiple deals per account, managing deal stages, projected values, and closing dates, providing a real-time view of the sales pipeline. The contact management module supports multiple stakeholders per company, ensuring that B2B sales teams can maintain relationships across decision-makers and influencers. The follow-up and activity tracker offers a unified timeline of calls, emails, notes, and scheduled tasks—helping teams stay aligned and responsive. iSalesCRM’s AI-driven insights automatically generate client pain points, key needs, and next steps, while smart suggestions recommend follow-up timings and relevant sales collateral to share. This ensures that sales teams always take the right action at the right time. Tailored for B2B sales environments, iSalesCRM empowers teams to manage longer sales cycles, multiple touchpoints, and high-value deals with precision. With its clean, intuitive UI and a free plan for up to 10 users, it’s the ideal CRM choice for startups, SMEs, and growing enterprises looking to scale their sales process without complexity.

WeLevel is an all-encompassing platform that leverages AI to advance marketing strategies and customer relationship management, empowering businesses to convert potential leads into loyal customers through a streamlined and automated approach. This platform offers a diverse array of lead capture tools, including social media management, a website chat widget, forms and surveys, along with features for scheduling appointments online. To keep leads engaged, it incorporates automated nurturing sequences, marketing communications through email and SMS, a unified inbox, a phone system with an autodialer, and efficient task automation. When it comes to finalizing sales, users can utilize a CRM that enhances visibility into the sales pipeline, simplifies invoicing and payment processes, oversees reputation management and reviews, and delivers integrated reporting and analytics. Moreover, the platform provides capabilities for developing websites and sales funnels, all designed to minimize disruptions in workflow and boost operational efficiency. With such an extensive suite of functionalities, WeLevel not only fosters business growth but also plays a significant role in nurturing enduring relationships between companies and their clients, ultimately contributing to long-term success.

SPP.co serves as an all-encompassing client-portal solution tailored specifically for digital service and productized agencies, integrating billing, onboarding, project management, support, CRM, forms, portals, and payment processing into a cohesive branded interface. Agencies can implement customized order and intake forms for online service or subscription acquisitions, which automatically create invoices or Stripe subscriptions and enable efficient task and project delegation based on set rules and statuses. The platform boasts a customizable white-label portal for clients, allowing the personalization of branding, domains, colors, and templates, where they can manage invoices, process payments, monitor project progress, and collaborate effortlessly. From an administrative standpoint, the system provides extensive support for team inboxes, user permissions, internal and external messaging, task assignments, order history, custom statuses, and role-specific views, facilitating effective workflow management for teams ranging from as few as 2 members to as many as 200. Furthermore, with a plethora of integrations, APIs, and webhooks, the platform significantly enhances checkout processes, subscription billing, and other functionalities, establishing itself as an essential asset for agencies aiming to optimize their operations and elevate client interactions. This comprehensive strategy not only heightens productivity but also nurtures deeper connections between agencies and their clientele, ultimately leading to improved service delivery.

CRM9 is a highly advanced, cloud-based Customer Relationship Management platform that seamlessly combines sales, marketing, and customer support into one unified system. It offers extensive management of contacts and leads by diligently documenting every engagement, thereby creating detailed 360° profiles of customers. The platform's sales pipeline feature provides a visual representation of deal progress, enabling precise forecasting and efficient workflow automation, which ultimately helps businesses close deals with greater success. Additionally, it incorporates marketing automation capabilities for targeted email campaigns, customer segmentation, and comprehensive analytics, significantly improving engagement rates. The integrated service desk effectively manages tickets and escalations across various channels, which contributes to enhanced customer satisfaction. Users gain access to real-time dashboards and reporting tools that offer insights into sales performance, customer behavior, and overall team productivity. Moreover, CRM9 leverages AI-enhanced automation and predictive analytics, along with customizable workflows to ensure robust data protection and regulatory compliance at all times. This all-encompassing platform not only facilitates the cultivation of strong relationships but also boosts operational efficiency and drives business expansion. With CRM9, organizations are well-equipped to navigate the constantly changing landscape of customer interactions and market trends, ensuring they remain competitive and responsive to their clients' needs. Ultimately, CRM9 stands as a vital resource for any business aiming to thrive in today's dynamic marketplace.

Lightfield is a sophisticated, AI-driven customer relationship management (CRM) solution that efficiently captures, organizes, and assesses all customer interactions, thus eliminating the burdensome task of manual data entry by automatically documenting information from emails, meetings, support tickets, and various other engagements, resulting in a thorough and continuous relationship timeline. This cutting-edge platform revolutionizes traditional CRM data entry by seamlessly integrating with calendars, email interactions, and ticketing systems, ensuring that your CRM remains up-to-date to maintain context and enable prompt follow-ups, ultimately assisting teams in refining their strategies with each customer interaction. Users can engage with their CRM through straightforward language queries and take advantage of functionalities akin to those of an agent, which allow for actions to be initiated after meetings while accessing complete insights into relationships. Moreover, Lightfield comes equipped with features like automatic meeting preparation, video recording and transcription, efficient follow-up task management, a collaborative space for distributing tasks and gathering feedback, and a flexible data model that evolves with the changing needs of your business. These extensive capabilities not only elevate productivity levels but also help to nurture stronger relationships with customers, enabling organizations to thrive in an increasingly competitive environment. By leveraging such innovative technology, businesses can significantly enhance their customer engagement and retention strategies.

CRMit serves as an all-encompassing business management and CRM platform tailored to streamline vital functions for small businesses, integrating aspects like customer relationship management, task organization, invoicing, and time tracking into a single user-friendly interface. It offers a comprehensive 360-degree perspective on customer data, enabling users to effectively manage contacts, track purchasing activities, and maintain detailed records of jobs and tasks alongside time entries. The platform allows users to quickly create professional invoices, proforma invoices, and quotes, while also facilitating contract management that incorporates recurring billing and a straightforward sales opportunity pipeline. Additionally, it supports the logging, prioritization, and delegation of jobs and tasks to team members, equipped with features for notes, attachments, and real-time status updates. CRMit also includes customizable dashboards and staff management functionalities, such as GPS tracking and leave calendars, alongside a robust product catalog management system, ensuring businesses have all the tools they need to thrive. Ultimately, CRMit not only boosts operational efficiency but also enhances collaboration within teams, promoting a more productive work environment. Its comprehensive features make it an invaluable asset for small businesses aiming for growth and success.

SupaBook serves as a comprehensive client management solution tailored for creatives and agencies, integrating customer relationship management, AI-driven voice responses, and automated processes to facilitate lead progression, maintain project order, and streamline payment collection. This innovative platform aims to enhance efficiency and productivity for its users.

Logicbox offers a diverse suite of cloud-based business management solutions that can be customized to streamline and integrate the unique processes and workflows of various organizations, creating a unified system. The platform's offerings include account management, lead generation, configure-price-quote (CPQ), production, and essential functions for invoicing, procurement, and inventory oversight, all tailored to the distribution, installation, and service industries. Moreover, it provides administrative features that facilitate personalized notifications, approval workflows, and user permissions, along with custom reporting and analytical insights, which significantly boost overall operational efficiency. This extensive customization capability empowers businesses to tailor the software precisely to meet their specific operational demands, ultimately driving productivity and effectiveness. With such a versatile solution, companies can adapt swiftly to changing market conditions and enhance their competitive edge.

Managing your sales pipeline can seem overwhelming and tedious at times, but Tubular, a robust platform tailored for sales tracking, collaboration, and workflow optimization, revolutionizes this process. This intuitive solution provides sales teams with essential tools to effortlessly capture leads, enabling them to focus their efforts on closing deals. Its diverse features include tracking leads from multiple sources, analyzing data for enhanced insights, seamless integration with other applications, and enabling multiple users to collaborate effectively. Tubular transforms the selling process into one that is not only more streamlined but also engaging and dynamic, rejuvenating your team's sales strategy. Moreover, this cutting-edge platform significantly boosts productivity while cultivating a more interactive and motivating sales atmosphere, ultimately leading to greater success in achieving sales goals.

Manage your entire sales workflow effortlessly with Sellsy, a comprehensive online platform for customer relationship management (CRM) and sales oversight. Designed for sales teams across various industries, Sellsy enables them to effectively track and manage leads, create quotes and invoices, and engage with clients with ease. The platform's modular structure allows it to adapt to the specific needs of different teams, providing a variety of tools such as business management, CRM and opportunity tracking, subscription oversight, point of sale systems, website blogging, and e-commerce capabilities, in addition to resources for managing purchases, profit margins, and expenses. By offering such a wide array of features, Sellsy ensures that teams can optimize their processes and improve customer interactions significantly. This makes it an invaluable tool for enhancing overall business performance.

Project-SalesAchiever emerges as the premier CRM solution specifically designed for the construction industry, providing a cloud-based platform that simplifies the complex sales processes inherent to construction projects. This all-encompassing tool combines essential CRM capabilities with robust management features for both activities and project leads, allowing teams to enhance their productivity and achieve outstanding business outcomes. Furthermore, Project-SalesAchiever offers multiple deployment options, making it available via cloud services or on local servers, so users can easily access the system through their smartphones or tablets. This degree of flexibility not only facilitates seamless collaboration among team members but also significantly boosts efficiency in managing sales activities related to construction. In an industry where timely communication and effective management are crucial, this solution stands out as a valuable asset.