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GoTo Resolve
GoTo
Effortless IT support that enhances productivity, anywhere, anytime.
GoToResolve offers a refreshingly straightforward IT support solution that seamlessly aligns with your team's current workflow. This comprehensive IT platform empowers you to assist your workforce from any location, addressing all your technological requirements within a single interface. It simplifies the process to the point where it feels as easy as having a conversation. Both agents and employees can enhance their productivity through time-saving features like unattended access, multi-session handling, and efficient session management. Not only does this ensure that systems remain secure, but it also enables businesses to operate without interruption. The platform facilitates remote access, support, and ticketing all in one place, making it more convenient for both remote and in-office teams to utilize GoTo Resolve. With a streamlined join flow, you can expedite problem resolution and ensure that agents have all the necessary tools at their fingertips to tackle issues swiftly. The platform includes a variety of functionalities, such as in-session system diagnostics, reboot/reconnect options, admin mode, file transfer capabilities, and support for multi-session management, among others. This versatility makes GoToResolve an invaluable asset for any organization looking to enhance their IT support experience.
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Complete cybersecurity solutions and automated patch management for expanding enterprises
Avast Ultimate Business Security offers a top-tier next-gen antivirus combined with online privacy features and software for automating patch management, ensuring that your devices, data, and applications remain updated and protected.
Key Advantages:
* Management from a distance via an online administration console
* Advanced device safeguarding through next-gen antivirus
* Data security enhanced by Firewall, Ransomware Shield, USB Protection, and Password Protection
* Online privacy and security features such as VPN, Web Shield, and Web Control
* Efficient patch management system to streamline updates
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Files that are not recognized may be downloaded onto your computer, and a duplicate will be forwarded to Threat Labs specialists to assess their safety. It conducts checks on web pages prior to them launching in your browser, enhancing your online browsing experience by providing a safety rating within search engine results. With the implementation of cloud-based proactive AI Detection and Real-Time Outbreak Detection, you receive improved safeguards against emerging malware threats. This system defends against various online security risks, including spam, viruses, hackers, and malware, while Anti-Spyware features shield you from spyware and adware that may compromise your personal information. Our security measures for Windows file servers ensure that your data remains confidential, secure, and inaccessible to cybercriminals. Furthermore, the Advanced File Shredder permanently removes files to avert any chances of unintended recovery. It conducts scans on your computer during idle periods, ensuring that your work is uninterrupted. Thus, this comprehensive solution takes care of your cybersecurity needs, allowing you and your team to focus on business operations without facing costly interruptions or distractions. Ultimately, this protection empowers your organization to operate more efficiently in an increasingly digital landscape.
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For those seeking computing power, data storage, content distribution, or other functionalities, AWS offers the essential resources to develop sophisticated applications with improved adaptability, scalability, and reliability. As the largest and most prevalent cloud platform globally, Amazon Web Services (AWS) features over 175 comprehensive services distributed across numerous data centers worldwide. A wide array of users, from swiftly evolving startups to major enterprises and influential governmental organizations, utilize AWS to lower costs, boost efficiency, and speed up their innovative processes. With a more extensive selection of services and features than any other cloud provider—ranging from fundamental infrastructure like computing, storage, and databases to innovative technologies such as machine learning, artificial intelligence, data lakes, analytics, and the Internet of Things—AWS simplifies the transition of existing applications to the cloud. This vast range of offerings not only enables businesses to harness the full potential of cloud technologies but also fosters optimized workflows and heightened competitiveness in their industries. Ultimately, AWS empowers organizations to stay ahead in a rapidly evolving digital landscape.
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AlertBot
InfoGenius
"Seamless web monitoring for flawless user experiences guaranteed."
AlertBot delivers top-notch monitoring for web applications, making it a reliable choice for thousands of companies that depend on it to keep their crucial websites free from errors and performance setbacks that could negatively affect user experience. Many businesses choose AlertBot to safeguard their online reputation and boost revenue, ensuring that their customers enjoy seamless interactions on their websites. As companies face the ever-evolving landscape of the Internet and networking challenges, having the right tools is vital, and InfoGenius supplies the necessary insights and services for success. With no complex interfaces or steep learning curves, AlertBot's user-friendly design allows effortless setup and management of services. When it comes to quality, don’t settle for anything less; AlertBot stands out as the premier option for those who prioritize excellence. Ultimately, cloud software should enhance usability and efficiency, and AlertBot exemplifies this ideal.
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Allstream
Allstream
Empowering seamless communication for innovative business growth.
Allstream stands as a prominent figure in the realm of business telecommunications, catering to clients throughout the United States and Canada. The company's goal is to streamline business communications and foster innovation, growth, and prosperity.
With an array of advanced, scalable voice and Internet connectivity solutions, Allstream empowers organizations to enhance their communication and collaboration for greater effectiveness and profitability.
Trusted by numerous customers across North America, Allstream provides essential business connectivity solutions. Partnering with Allstream allows you to prioritize your core business activities without distractions. As a pioneer in business communications in North America, Allstream has a rich history that dates back over 170 years, coinciding with the establishment of Canada’s first transcontinental railroad. Throughout the years, Allstream has not only maintained its leadership position but has also continuously embraced innovation to meet the evolving needs of its clients.
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Pliant
Pliant.io
Streamline automation, enhance productivity, empower teams seamlessly.
Pliant provides a comprehensive solution for IT Process Automation that streamlines, improves, and secures the automation creation and implementation process for teams. By reducing the potential for human error, ensuring compliance, and enhancing overall productivity, Pliant proves to be an essential tool. Users can effortlessly integrate existing automation or create new workflows through a centralized orchestration interface. The platform ensures reliable governance while maintaining compliance through its practical, built-in features. Pliant simplifies the process by abstracting numerous vendor APIs into intelligent action blocks, allowing users to utilize a drag-and-drop functionality, which removes the need for repetitive coding tasks. Citizen developers can efficiently build consistent and effective automation across multiple platforms, services, and applications within minutes, thus maximizing the value of their entire technology ecosystem from one interface. Moreover, with the ability to incorporate new APIs in as little as 15 business days, Pliant guarantees that any unique requirements will be met promptly, ensuring your automation capabilities remain current. This level of efficiency not only empowers teams to adapt quickly but also fosters innovation in a fast-evolving tech environment. Additionally, the platform's user-friendly design encourages collaboration among team members, further enhancing productivity and streamlining workflows.
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IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures.
Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.
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Addigy
Addigy
Effortless remote management and security for Apple devices.
Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.
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Freshservice
Freshworks
Streamline IT service delivery with user-friendly efficiency.
If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.
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N-able N‑central
N-able
Empower your IT operations with seamless monitoring and management.
Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices.
Here are the standout features:
* Monitor a wide array of devices, including those running on Windows, Linux, and macOS.
* Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools.
* Create automated patch management policies to guarantee that all devices remain current with updates.
* Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding.
* Access remote support for various platforms and devices via the integrated Take Control feature.
* Manage tickets and billing effortlessly with the N-able MSP manager.
* Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions.
* Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements.
* Experience a robust tool that enhances efficiency and security for your IT operations.
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Dameware Remote Everywhere (DRE) from SolarWinds® is an effective remote support tool that enables IT specialists to efficiently connect to any device or system in order to address issues. With its strong visibility features and communication options, it facilitates prompt problem resolution while enhancing user satisfaction. DRE is equipped with a robust set of tools, comprehensive reporting, and session monitoring capabilities, all offered at a significantly lower price compared to high-end premium alternatives. This makes it an attractive option for organizations looking to improve their IT support efficiency without breaking the bank.
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Obkio
Obkio
Proactive network monitoring for seamless performance and reliability.
Obkio offers a straightforward solution for Network Monitoring and Troubleshooting as a SaaS platform, enabling users to keep track of their network's health and the performance of essential business applications, thereby enhancing the experience for end-users.
In mere seconds, Obkio can detect the root causes of sporadic network disruptions, as well as slowdowns in VoIP, video, and applications, allowing for timely troubleshooting before it impacts users.
You can set up monitoring agents at key positions within a company's infrastructure or various network locations, including data centers, remote offices, client sites, or across both public and private clouds, to ensure ongoing performance tracking through synthetic traffic that is exchanged every 500 milliseconds.
Obkio systematically evaluates and tracks vital network metrics, which encompass latency, jitter, packet loss, quality of service, and customer experience through Quality of Experience (QoE) assessments.
The application promptly notifies you when any issue arises or even when potential failures are detected, not only identifying the problem's source but also providing the capability to retrospectively analyze the situation for comprehensive diagnostics.
This proactive approach to network monitoring ensures that businesses can maintain optimal performance and address issues before they escalate, ultimately leading to a more reliable user experience.
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Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.
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Opsgenie
Atlassian
Streamline incident management for faster responses and efficiency.
Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.
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Business LOG
Enterprise Informatic Solutions
Transform your log management with versatile, efficient solutions.
With more than 11,000 businesses utilizing it, Business LOG stands out as the leading solution for managing logs. It is offered in both On-Premise and SaaS formats, featuring options for Agent Methods as well as a Log Collector Agent-free version. Business LOG provides comprehensive log analysis, generates reports, sends alerts, and includes a robust search capability, along with adaptable log storage solutions. This versatility makes it an essential tool for organizations seeking efficiency in their log management processes.
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Corner Bowl Server Manager
Corner Bowl Software Corporation
Affordable, comprehensive monitoring solutions for enhanced operational security.
Experience top-notch SIEM, Log Management Software, Server Monitoring, and Uptime Monitoring solutions at an affordable price! Our industry-leading, responsive remote support via phone and email is available whenever you need assistance. Ensure compliance by consolidating Event Logs, Syslogs, and Application Logs from any device or system in a centralized location. Get instant notifications for user logins, account lockouts, or any account modifications. Our ready-to-use SIEM and security reports are designed to meet auditing standards including PCI/DSS, JSIG, NIST, CJIS, SOX, HIPAA, and GDPR. Keep an eye on server resources like memory, disk space, and directory size, alongside monitoring the resource usage of specific processes. You can also initiate SNMP traps, restart services, terminate processes, remotely execute custom scripts, and generate detailed audit reports on directory and file access. Our system enables real-time monitoring of SNMP Get values and the reception of SNMP traps. Stay informed with immediate alerts when network performance dips below acceptable levels, and don't forget to monitor the performance of your web, email, and database systems. Moreover, our solution extends to monitoring Docker Containers, ensuring that your entire infrastructure is performing optimally. With these comprehensive features, you can enhance your operational efficiency and maintain a secure environment.
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BackBox
BackBox
Revolutionize network management with seamless, automated workflows today!
Network engineers streamline their workflows using the BackBox Automation Platform for Network Teams, which efficiently automates and audits labor-intensive manual processes. Featuring a collection of more than 3,000 ready-made automations and a user-friendly, script-free interface for creating additional ones, BackBox simplifies the initiation of your automation efforts. This platform serves as an intuitive point-and-click solution for managing backups of firewalls and network devices, performing OS updates and patching, conducting configuration compliance audits and remediation, overseeing network vulnerability management, and handling changes in network configurations, among other tasks. By leveraging BackBox, network teams can enhance their productivity and focus on strategic initiatives rather than repetitive tasks.
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Electric
Electric
Transforming IT management with real-time support and savings!
Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.
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ITarian
ITarian
Streamline IT management, boost productivity, and enhance innovation.
Enable your team to effectively manage and oversee the security, efficiency, and overall governance of your entire IT infrastructure through a cohesive platform at no cost. The powerful ITarian solution provides an efficient method for operations, boosts productivity, and maximizes the utilization of IT resources. Empower your IT staff with advanced monitoring and management capabilities that enhance their workflow. By seamlessly integrating roles, functions, and tools, IT efficiency is significantly improved. Maintain optimal uptime by proactively identifying and addressing potential issues before they escalate. Automate routine tasks with custom scripts to simplify daily operations, allowing your team to concentrate on strategic projects. This comprehensive strategy not only enhances workflows but also cultivates a culture of innovation within your organization, ultimately leading to a more agile and responsive IT environment. By adopting such a holistic approach, you position your organization to thrive in an increasingly competitive landscape.
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VIZOR
Vector Networks
Streamline IT asset management with customizable, comprehensive solutions.
VIZOR is an ITIL Certified solution designed for comprehensive IT Asset Management. It oversees every facet of managing IT assets, which encompasses network discovery, inventory information, procurement, warranty, and maintenance particulars. Simplifying the process of asset allocation to employees and various locations ensures that you are always aware of who possesses which asset. Moreover, VIZOR has the capability to conduct audits on your network and can seamlessly integrate with various tools such as LANSweeper, Microsoft SCCM, and Chromebook Admin. Customization options allow you to configure VIZOR to suit only the features you require, enhancing its usability. Start utilizing VIZOR today to streamline your IT asset management processes.
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eG Enterprise
eG Innovations
Elevate user experience with comprehensive, intelligent IT performance monitoring.
Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.
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Accessing computers remotely has become both easy and secure for individuals and teams alike. Now, you can retrieve all your business data and applications from virtually any location, at any time, using any device.
Key Features and Advantages
* Extensive Device Compatibility – You can remotely connect to your Mac or Windows computer from various devices, including Mac, Windows, or iOS.
* Effortless Setup - Just sign up and install the application on your devices to get started!
* User-Friendly Interface - The intuitive gestures and menu design provide a seamless experience, including support for multiple display devices.
* Exceptional Performance - Utilizing patented streaming technology, it delivers high-quality 3D graphics, HD video, and synchronized audio for a captivating user experience.
* Connect from Anywhere – Advanced optimization techniques ensure reliable connections, even when operating over lower bandwidths such as 3G or 4G.
* Robust Security - With SSL and AES256-bit encryption support, you can be confident that your sessions remain secure.
In today’s digital world, having reliable remote access not only enhances productivity but also ensures that you can work efficiently from any location.
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CrashPlan
Code42
Secure your small business data effortlessly with confidence.
Protecting your small business data with cloud backup solutions is crucial for maintaining security. CrashPlan® for Small Business offers enterprise-level data loss prevention specifically designed for smaller operations, making file security on your devices straightforward. Priced at just US$10 per month for each computer, this service gives you peace of mind through its reliable cloud backup features. It integrates all essential data protection functions into one streamlined online solution. Operating unobtrusively in the background, it guarantees that your workflow remains uninterrupted while eliminating unexpected storage fees. You control the retention period for deleted files, enabling you to easily restore them to their latest versions at no extra charge. Additionally, having a local copy of your data significantly improves recovery times. Customer support is conveniently available through phone, chat, and email, along with thorough documentation for your reference. CrashPlan focuses on the files you use most, making it simple to go back to previous versions based on their timestamps. Restoration can be done through the desktop app or a web browser without any associated fees. In essence, this service serves as a crucial safety net, empowering your small business to operate with confidence, free from the anxiety of losing essential information, and ensuring that your data remains protected in various scenarios.
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LogMeIn Central, offered by GoTo, is an entirely cloud-driven remote monitoring tool designed for IT professionals to oversee, control, and protect their endpoint environments. This solution empowers IT teams with the agility, speed, and analytical capabilities essential for enhancing productivity, lowering IT expenses, and minimizing risks, even in scenarios where remote workers and devices are dispersed worldwide. By leveraging this technology, organizations can streamline their operations and improve overall efficiency.