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Runn
Runn
Transform resource management with dynamic planning and insights.
Runn is an innovative platform for real-time resource management that features integrated time tracking and robust forecasting abilities.
Effortlessly plan your projects and allocate resources by scheduling project phases, milestones, and time off. Switch seamlessly between monthly, quarterly, and semi-annual views to strategize for both immediate and future needs. Gain a comprehensive overview of your entire organization, allowing you to effectively manage changes in capacity, workload, and availability as you develop your plans.
Runn transforms resource management into a dynamic and visual experience through a centralized, shared interface. You can delve deeper into specific roles, teams, and tags to analyze trends and pinpoint groups that may be overbooked. Additionally, you can outline potential projects to assess how your plans could evolve as work gets confirmed.
Monitor project progress, view forecasts, and access crucial metrics with Runn, including utilization rates, project variance, and overall financial health. Utilize the platform's built-in timesheets to keep track of project advancements efficiently.
Runn also offers integrations with Harvest, WorkflowMax, and Clockify, and through its API, users can create custom integrations to connect Runn to their preferred tools, enhancing workflow and productivity even further. This versatility makes Runn a vital asset for teams looking to optimize their resource management and project planning processes.
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SuperOps
SuperOps
Revolutionize your MSP workflow with intelligent automation today!
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
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Planfix
Streamline operations and enhance collaboration for every organization.
Planfix empowers professional service teams by integrating client interactions, project management, time tracking, documentation, and financial information into a cohesive system. This allows team members to access customer context alongside the tasks at hand, facilitating a seamless transition from communication to execution while preserving critical agreements and project specifics. Insights into planned versus actual time, expenses, revenues, and other data indicators form the foundation for assessing project performance beyond mere completion metrics. By utilizing templates and automation, teams can standardize routine delivery phases, approvals, documentation, and follow-ups, enabling them to provide services with greater consistency as the organization expands.
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Project Insight
Project Insight
Get a complete picture of organization-wide work to make confident decisions about your business.
Project Insight is designed to assist professional service firms in overseeing client projects, optimizing resource usage, monitoring time spent, managing budgets, and enhancing financial results through a unified platform. Users can efficiently plan engagements, assign resources, log both billable and non-billable hours, and keep an eye on project expenditures in relation to their budgets. The portfolio reporting feature gives insights into delivery obligations, team workload, and the profitability of projects. With customizable workflows, options for client visibility, and integrated financial insights for projects, Project Insight empowers consulting and professional service teams to refine resource management, regulate project costs, and make strategic delivery choices.
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Helios
Helios
Revolutionary AI-driven platform for seamless IT management.
Helios combines remote monitoring and management with a professional services automation suite, aimed squarely at managed service providers and internal IT teams.
Where it differs is the automation. An AI layer called Helio investigates alerts on the affected machine, determines a cause, drafts the remediation and holds it for approval before anything runs. Fixes are reversible and logged. Resolved alerts close their own tickets.
Capabilities on every subscription tier:
Monitoring across Windows, Windows Server, macOS and Linux. Patch deployment covering the operating system and third-party applications. Endpoint security reporting through Microsoft Defender. Microsoft 365 tenant health. Remote desktop and terminal access from the browser. Ticketing with SLA tracking and email intake. Client-facing portals under your own branding. Automated quarterly business reviews. Hardware lifecycle forecasting. Backup verification.
Predictive capacity planning flags disks before they fill. Alert correlation collapses a site-wide outage into one incident. The service desk drafts replies to inbound mail automatically.
Subscription costs are fixed by tier and unaffected by headcount. Entry pricing starts at £4 per device per month across 5 to 25 devices, with £20 the monthly minimum. Fixed tiers follow at £99 for 50 devices, £199 for 250, and £399 for an unlimited estate. White labelling is available from the £199 tier upward. A 14 day evaluation requires no payment details.
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CrossConcept Continuum PSA
Transform workflows with seamless integration and enhanced usability!
CrossConcept Continuum goes beyond conventional Professional Services Automation (PSA) systems by incorporating state-of-the-art user interface technology that enhances usability. This improvement translates to fewer clicks and less time required for data entry, streamlining the entire process. Moreover, CrossConcept Continuum seamlessly integrates with all leading accounting software, facilitating a unified platform for synchronizing financial and project management tasks.
Designed with the goal of maximizing profitability, our innovative PSA solution connects financial accounting with project oversight, empowering organizations to efficiently manage every phase of their tasks and fulfill their commitments from start to finish. With decades of experience, CrossConcept has successfully assisted service-oriented companies in automating their workflows, serving clients of all sizes, from small teams to large enterprises with over thirty thousand employees. The creation of CrossConcept Continuum draws from the extensive real-world expertise of its founder and his dedicated team, ensuring a robust and practical approach to project management.
In essence, our solution embodies simplicity while delivering powerful capabilities that can transform how businesses operate!
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HaloPSA
Halo Service Solutions
Transform your IT services with streamlined efficiency and satisfaction.
Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.
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Atera
Atera
Revolutionize IT management with powerful AI-driven solutions!
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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Birdview PSA
Logic Software
Streamline operations, enhance visibility, deliver exceptional service effortlessly.
Birdview PSA offers professional service organizations a comprehensive platform that serves as a single source of truth, enhancing visibility throughout the entire service delivery lifecycle. This unified approach supports informed decision-making, fosters collaboration, and improves synchronization during crucial handoff moments. With robust project management capabilities, resource optimization features, and detailed project accounting tools, Birdview PSA equips organizations with the means to effectively monitor and refine both portfolio and project performance. Additionally, service organizations can leverage its extensive functionalities without enduring an extensive onboarding process or straining their financial resources. The user-friendly interface, coupled with smooth integrations with ERPs, CRMs, and a multitude of other applications, further simplifies the user experience, making it accessible to a wider range of professionals. As a result, organizations can streamline their operations and focus on delivering exceptional service to their clients.
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Productive
Productive
Let AI run busywork, so your best people can focus on what really matters.
Productive serves as a comprehensive business management solution. Its main goal is to provide a modern solution for agencies and professional services companies, where AI handles manual processes, while teams focus on collaboration and optimizing their processes.
Productive's agentic workflows take the busywork out of managing your sales, resources, projects, and finances. On the financial side, Agents catch incomplete timesheets, missing invoice details, and budgets at risk before they hit your bottom line, so you can run tighter without chasing every detail. For staffing, simply describe what a project needs and AI matches skills and availability to surface the right person. They keep projects moving on their own, too, handling follow-ups, flagging what's blocked, and escalating only the decisions that need a human. And when you need answers, just ask for a KPI: Productive pulls from your budgets, resources, projects, and deals at once and gives you a complete, interpreted answer, with a custom-built report.
It all runs from one connected system, so your sales, resourcing, projects, and finances finally work from the same source of truth, with AI making it smarter and faster.
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Adspert
Adspert
Maximize profits with cutting-edge PPC optimization software!
Adspert aids online retailers in enhancing their profitability on platforms like Amazon, eBay, Walmart, Google, and Bing through the fine-tuning of their pay-per-click advertising campaigns. This robust PPC optimization tool leverages advanced advertising technology and artificial intelligence to help businesses focus on increasing their profits rather than merely boosting sales figures. By utilizing such innovative solutions, companies can ensure a more strategic approach to their marketing efforts.
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Celoxis
Celoxis Technologies
Empower your projects with strategic insights and collaboration.
Celoxis serves as a comprehensive project portfolio management solution that empowers project leaders and organizations to effectively strategize, prioritize tasks, and allocate resources efficiently across various projects and portfolios. It includes functionalities that enhance communication and collaboration among team members, facilitating precise tracking, assessment, and visibility of progress within the project portfolio, all while aligning with the organization’s objectives. By leveraging Celoxis, users can make informed strategic decisions, manage risks effectively, and conduct scenario analyses which contribute to the success of their projects and initiatives. Ultimately, this tool enhances the overall efficiency and effectiveness of project execution.
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SQUAVA
Squava
Transform your business with seamless project management solutions.
SQUAVA serves as a comprehensive tool for time-tracking, project management, accounting, and forecasting, specifically designed for professional service firms. This all-in-one online software integrates all aspects of your business operations seamlessly, providing a user-friendly interface that simplifies workflows. With its smart features, SQUAVA enables you to concentrate on crucial tasks that drive growth and profitability. It empowers you to tackle challenging queries such as when to expand your team or assess your current workload.
Our straightforward pricing model adapts to your business's growth, ensuring that the savings in time and money far exceed the costs. We also provide training and onboarding for our clients at no initial expense, allowing you to pay monthly in alignment with your cash flow. Discover the transformative power of SQUAVA, the ultimate software solution you've been looking for to streamline your business management. It's truly remarkable and can lead to significant improvements in your operational efficiency!
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ShieldPSA
Vembu Technologies
Streamline your MSP operations with comprehensive service management solutions.
ShieldPSA is a specialized Professional Services Automation (PSA) solution created specifically for Managed Service Providers (MSPs) and IT service teams, integrating essential service management and business operations into one streamlined interface. This platform simplifies the management of customer inquiries, support tickets, service level agreements (SLAs), project oversight, contract management, time tracking, billing, and extensive reporting functionalities.
By providing tools that encompass the entire service lifecycle—from the initial receipt and prioritization of service requests to their resolution, including time management, contract administration, and invoicing—ShieldPSA guarantees a smooth operational flow. In addition, it boasts features such as automated workflows, service catalogs, customer and contact management, detailed reporting, a client portal, and multiple integrations, all aimed at enhancing the daily functions of MSPs.
With a commitment to helping MSPs consolidate their service operations, the platform improves visibility into technician and customer interactions, standardizes processes, and streamlines the management of recurring services, promoting greater efficiency. Moreover, ShieldPSA is offered as a free PSA solution, with the option for professional services that cater to advanced requirements and boost productivity even further. This blend of functionalities positions it as an essential resource for teams dedicated to enhancing operational effectiveness and ensuring customer satisfaction, ultimately driving growth and success in the competitive landscape of IT services.
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Kytes
Kytes
Effortless integration, exceptional value, and customizable project management.
Kytes PSA is capable of seamless integration with various systems such as ERP, CRM, HRMS, BI, and other custom or third-party applications, ensuring a unified source of truth.
Built on a modern technology stack, Kytes PSA delivers a wide range of thoughtful functionalities, outstanding user experience, and secure, scalable single-tenant cloud hosting. Its extensive configurability simplifies implementation, allowing for quick adaptations to change requests, which helps to optimize both time and costs. Consequently, Kytes PSA stands out as offering exceptional value for its cost compared to global PSA alternatives.
This software supports various project and contract types, including Time & Materials, Fixed Price, Retainership, and Unit Fixed Price, as well as numerous delivery methodologies such as waterfall, agile, and ticket-based approaches.
Moreover, Kytes PSA offers a unique combination of ready-to-use features while also providing customization options, making it ideal for clients aiming to digitize and automate all aspects of their business processes, including customer projects, New Product Development (NPD) initiatives, and internal projects. Ultimately, this versatility allows businesses to enhance their operational efficiency and project management capabilities.
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Moxo
Moxo
Transforming B2B interactions into seamless, efficient experiences.
Moxo’s innovative service orchestration platform transforms intricate B2B interactions by providing smooth and efficient experiences.
When business processes are disjointed across various departments, clients, vendors, and partners, inefficiencies and risks can emerge. Moxo addresses this issue by integrating workflows, turning disorganized operations into cohesive and cost-efficient solutions that enhance client satisfaction.
The Moxo platform accelerates vital processes like client onboarding, document management, and resolving exceptions. As a result, organizations benefit from faster completion times, reduced compliance risks, and outstanding client experiences.
With endorsements from leading firms in industries such as financial services, consulting, legal, healthcare, and real estate—including giants like Citibank and BNP Paribas—Moxo is instrumental in orchestrating essential business relationships. This level of trust highlights the platform's effectiveness in optimizing collaboration across various sectors.
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Naverisk RMM & PSA
Naverisk
Streamline IT service delivery with powerful automation tools.
Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.
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Dayshape
Dayshape
Transform resource management into strategic success with innovation.
Dayshape provides cutting-edge resource management software that empowers organizations to attain remarkable achievements.
Endorsed by the Big Four and numerous leading professional services firms worldwide, Dayshape uniquely integrates advanced AI, real-time financial insights, and comprehensive firm-wide analytics, transforming resource management into a pivotal strategic function.
With extensive connectivity, Dayshape seamlessly integrates into existing systems and is distinguished as the sole resource management vendor offering a packaged solution for Workday, designed to navigate complexities and scale alongside your firm.
By fostering profitable growth, facilitating informed decision-making, and ensuring client and team satisfaction, we assist our customers in cultivating resilient organizations and advancing their careers for the future.
Ultimately, Dayshape not only enhances operational efficiency but also strengthens the foundation for sustainable success.