List of the Top 25 Utility Billing Software for Mid Size Business in 2025

Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

Utilibill delivers a robust utility billing and customer information system (CIS) that is entirely cloud-based and designed for enterprise use. We empower utilities with toolkits that enable them to manage their transitions autonomously, while our extensive partner network supports the project from start to finish. Our services encompass billing for electricity, gas, water, recycled water, air conditioning, broadband, and various other utilities. We ensure market connectivity with key players such as AEMO, NEMO, Telstra Wholesale, AAPT, Vocus, and OPTUS, among others. Our dedicated team of over 60 professionals is spread across locations in Victoria, California, Santa Monica, and Arkansas. We provide essential features like Billing CIS, a Customer Portal, and an Invoice Designer to enhance user experience. Take advantage of our platforms with a complimentary 30-day trial and start optimizing your utility billing today. Don't miss out on this opportunity to transform your operations effectively.

Tridens Monetization presents a cutting-edge platform for charging and revenue management, tailored for contemporary enterprises. This versatile billing system is applicable across various industries and service sectors, enabling significant innovation, distinct brand positioning, and transformative business strategies. The platform boasts essential features that empower users to innovate and adapt to future market demands effectively. It is particularly well-suited for high-volume, consumption-based events across diverse service and business models. Among its advanced capabilities are innovative offer design tools, which include a comprehensive product catalog, various discount options (percentage, price, and value), as well as intricate pricing and rating mechanisms along with plans and bundles. The platform also facilitates robust customer management, providing detailed customer overviews, hierarchies, and contract management functionalities. Additionally, it encompasses both web and mobile applications for customers and partners alike. Convergent charging capability encompasses a wide range of services, functioning in real-time both online and offline, complete with flexible consumption rules and instant notifications. Advanced discounting options alongside resource and discount sharing further enhance its appeal. Invoicing and billing options are highly customizable, offering flexible billing cycles such as daily, weekly, monthly, semi-annual, quarterly, and more, ensuring businesses can manage their financial processes efficiently. This comprehensive approach enables organizations to stay agile and responsive in a rapidly evolving market landscape.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

Invoice Cloud provides an all-encompassing, easy-to-use, and secure platform for electronic billing and payment transactions. Our Software as a Service (SaaS) system includes customizable and regularly updated online payment solutions designed to meet the unique needs of your organization. Moreover, our user-friendly interface keeps customers involved throughout the payment journey, leading to unprecedented levels of electronic payment uptake. By choosing Invoice Cloud, your customers will smoothly shift from conventional paper bills to a completely paperless environment. This platform guarantees not only the highest adoption rates within the industry but also significant benefits for our clients, ultimately improving their efficiency and customer satisfaction. Additionally, the transition to a digital billing system helps organizations reduce costs associated with paper and postage.

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

Designed specifically for businesses that engage directly with clients, this system provides the flexibility to tailor billing and payment arrangements to meet the unique needs of each organization. It allows users to modify and set billing rates for different time periods and payment due dates. Furthermore, it supports the establishment and tracking of overdue payment agreements for contracts and loans with clients. The system also has the ability to issue penalties or service orders, along with providing printed notifications related to delinquencies and service disruptions. Through its Customer Inquiry feature, users can gain access to detailed information concerning clients, locations, meters, deposits, billing, contracts, loans, and historical records. To enhance the management of real and personal property taxes and their payments, Property Tax Collection delivers a streamlined approach. Its advanced scalability ensures it can meet the varied needs of any organization, and the master property control component significantly improves the management of interactions across multiple tax collection processes. This comprehensive system guarantees that organizations can keep precise financial records while also nurturing stronger relationships with their customers. Additionally, the user-friendly interface promotes ease of use, enabling staff to efficiently navigate through various functionalities and enhancing overall productivity.

Dynamics Billing provides enhanced oversight for your invoicing, billing, and customer management processes. By automating billing and invoicing tasks, you can significantly reduce time spent on these activities and minimize the chance of errors. In terms of customer management, all pertinent data such as interactions, invoices, products, and payments can be accessed and managed from a single interface. This streamlined approach allows for efficient handling of customer information. Additionally, you can leverage advanced analytics tools that offer visual representations of all billing and customer management data, empowering you to accelerate your business growth effectively. Ultimately, this comprehensive system equips you with the resources needed for informed decision-making and improved operational efficiency.

OPUS21 transcends the typical software company model, as our dedicated team of utility billing specialists has been assisting municipalities of various scales in streamlining their utility billing and administrative processes for more than two decades. With our innovative cloud-based Customer Information System (CIS) software, we provide a wide range of services such as bill printing and mailing, electronic billing, an online customer portal, and efficient payment processing options. Being a family-owned enterprise, we prioritize building strong partnerships with our clients to ensure their success and satisfaction. Our commitment to collaboration sets us apart in the industry, enabling us to tailor solutions that meet the specific needs of each city we serve.

Expedite Commerce is an Agile Revenue Platform hosted in the cloud, designed to enhance the quote-to-cash process with a comprehensive array of digital tools. Their offerings encompass a B2B eCommerce platform, CPQ software, contract lifecycle management tools, a digital sales room for product exploration, guided selling features, recurring billing software, as well as revenue and subscription management systems. By integrating these solutions, marketing, sales, and finance teams are equipped with valuable features and analytics that enable them to elevate their business performance significantly. Moreover, the platform's user-friendly interface ensures that professionals can easily navigate and leverage these tools for optimal results.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

Paysley enables customers to send secure payments to you through text messages, picture messages, and email, making it incredibly versatile. Additionally, customers can reach any personalized payment page via their mobile devices by simply scanning a QR code that can be placed anywhere. Completing a payment is straightforward; customers do not have to download an app or register for an account. This platform is recognized as the most user-friendly and convenient payment solution available. There is no requirement for special devices or card readers, and cardholders can easily make payments using their smartphones. The process is seamless, with no need for app downloads, account creation, passwords, or logins, and there is no redirection to third-party websites. Paysley employs a direct tokenized payment method, eliminating the need for you to request your customers' card details ever again. It is designed with security in mind, ensuring that your business remains PCI compliant. Furthermore, your Paysley Portal not only allows you to upload and manage customer data but also goes beyond basic contact information to enrich your customer database with additional insights. This way, you can better understand your clientele and enhance your services.

Unveil the premier solution for energy professionals with Genability Signal® Data Explorer™, a streamlined web application tailored to fulfill your requirements without any extraneous features. This innovative platform keeps you updated on the most recent electricity tariffs and allows for precise cost calculations, thus removing the need for tedious online searches and ensuring exceptional accuracy. With its intuitive interface that belies its robust capabilities, it's a formidable, data-centric tool celebrated for being the most accurate and versatile rate engine in the market. The Explorer offers detailed line item information for each tariff and rider, covering critical elements such as eligibility criteria, optional features, precise time-of-use data, and everything else necessary for meticulous bill-level accuracy. With unparalleled coverage across the USA, Canada, and Mexico, we diligently track tariff updates so you can concentrate on your core tasks; most changes are reported within a day of receipt, and numerous utilities provide advance alerts. Whether you're navigating monthly peak demand, time-of-use rates, reactive demand, or complex ratchet situations, our application empowers you to manage these challenges seamlessly and effectively. Genability Signal® Data Explorer™ redefines your approach to energy management, allowing for unprecedented control and efficiency in your operations. Embrace the future of energy data management with this comprehensive tool designed to simplify your workflow.

Genea provides a cloud-driven, automated submeter billing solution that easily integrates with both networked and non-networked meters, making the reading and billing process for submeters much simpler. Say farewell to the old days of clipboards and spreadsheets, and eliminate the uncertainties associated with submetering once and for all. Our cutting-edge, mobile-first platform boosts the efficiency of submeter reading and billing by removing the manual practices that have historically caused errors. By substituting traditional record-keeping techniques, your property management team can allocate more time to essential tasks, ensuring exceptional service and accurate invoicing for residents. Genea’s modern strategy for submeter billing is specifically crafted to eliminate manual workflows and bring clarity to your current system. If you're curious about experiencing these advantages for yourself, our specialists can assess your existing submeter billing spreadsheets to uncover errors that may lead to incorrect charges for your tenants, ultimately facilitating enhanced accuracy in your billing methods. This proactive evaluation not only promotes significant gains in efficiency but also enhances tenant satisfaction, paving the way for a more streamlined management process overall. Embrace the future of submeter billing with Genea and transform the way you manage your properties.

Creative Technologies presents the El Dorado Utility Billing Software, a comprehensive and adaptable tool that features a detailed billing system alongside service order ticketing functions. Available in four unique editions—Graduate, Professional, Executive, and Enterprise—the software offers a broad range of capabilities, including automated billing calculations, efficient voice generation, customizable settings, thorough reporting, a centralized data repository, effective service order management, and a built-in meter reading interface. Each edition is tailored to meet specific requirements, allowing utilities to choose the best fit for their operational needs. By providing these varied functions, El Dorado seeks to improve the overall effectiveness of utility management while simplifying the billing process for users. Moreover, the software's adaptability ensures that it can grow with the evolving demands of utility providers.

Quikwater is a cloud-based utility billing software tailored for small to medium-sized municipal entities, created by TAK Technology. This innovative tool simplifies the management of water and sewer fees, while providing a centralized platform for municipalities to keep track of resident records. Key features include visual bar graphs, real-time billing calculations, transaction reversal capabilities, customizable billing templates, stop notice issuance, mailing functionalities, and various other enhancements to improve usability. With its intuitive interface, Quikwater optimizes the billing workflow, allowing municipal staff to manage utility charges with greater efficiency and ease. Ultimately, Quikwater not only saves time but also improves accuracy in billing for local government services.

Aria plays a pivotal role in transforming businesses by shifting their focus from traditional ownership models to an emphasis on access and ongoing customer engagement. The cloud-native billing and monetization platform offered by Aria is crafted to empower organizations to successfully introduce sophisticated subscription and usage-based products and packages. This innovation in product offerings allows companies to explore new markets and connect with demographics that were previously inaccessible. By streamlining the process, Aria ensures that businesses can provide their customers with seamless and enjoyable purchasing experiences. Through its web storefronts, Aria facilitates the presentation of customized offers and competitive pricing, which enhances customer acquisition by easing the sign-up process and promoting attractive trial offers. With solutions from Aria, businesses can consistently maintain a positive and uniform buying experience, regardless of the sales channel or vendor involved. Additionally, the platform enables companies to tailor their offers based on their existing customer relationships, promoting smooth transitions from freemium services to paid subscriptions or service upgrades. This adaptability not only fulfills the demands of contemporary enterprises but also significantly boosts their capacity for innovation in an ever-changing marketplace. By leveraging Aria's capabilities, businesses can remain agile and responsive to emerging trends and consumer needs.

The Water/Utility Management system functions as an all-inclusive utility billing solution, equipped with numerous additional features. It supports various methods for readings and billing, such as self-billing options for customers using coupons, readings submitted by customers themselves, or district-centric readings for billing tasks. The features outlined below illustrate just a portion of the extensive capabilities this system provides. Furthermore, it is designed to enhance the efficiency of the billing process for customers as well as utility providers, ensuring a smoother experience for all parties involved. By integrating these functionalities, the system ultimately fosters improved communication and service delivery.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

The GAS MANager program is intended to generate gas invoices by utilizing either the actual gas consumption or estimated figures for a designated billing period. Initially developed for natural gas cooperatives, this software is also applicable to any utility service that depends on measured consumption, including water supply systems. Since its inception in 1997, GAS MANager has experienced substantial enhancements that allow for the handling of supplementary data, which, while not critical for billing gas, is vital for the smooth functioning of a natural gas cooperative. Numerous improvements have been integrated into the core software package to benefit all users, with select enhancements offered as optional modules. This modular design allows users to customize their experience by choosing features that suit their specific needs, helping to keep the costs associated with GAS MANager manageable. Furthermore, these continuous updates are indicative of the shifting requirements in utility management, ensuring that the software adapts and stays effective in an ever-changing market landscape. Overall, the GAS MANager program stands as a flexible and responsive solution for modern utility billing challenges.

The Web-based Enterprise Application Suite (EAS) provides a sophisticated ERP solution that supports eGovernment efforts, allowing users to access their systems securely and work remotely. You can access this software through any web browser, regardless of your operating system or hardware, which enhances both flexibility and convenience. Featuring a wide array of dynamic capabilities and integrations, it offers vital tools that streamline your operations and effectively simplify your workflow. Our company's goal, alongside our software and dedicated personnel, is to make your accounting and financial processes as smooth, efficient, and precise as possible, always keeping your requirements at the forefront. Tailored for scalability, our software is suitable for organizations with employee counts ranging from 10 to 2,500, accommodating financial ranges from millions to hundreds of millions. This adaptability guarantees that both smaller entities and larger corporations can leverage user-friendly functionalities while enjoying the liberty to select their preferred technical environment. Moreover, our steadfast dedication to ongoing enhancement ensures that you will receive consistent updates and improvements that meet the changing needs of your business, empowering your organization to thrive in a competitive landscape. Ultimately, we aim to foster a collaborative partnership with our clients, ensuring they receive unparalleled support and innovation to drive their success.

Tellennium, previously referred to as telecom expense management (TEM), specializes in overseeing enterprise expenses by offering advanced technology and expertise for the efficient management of recurring telecom, mobile, and other technology expenditures. Recognized as the most popular IT solution of 2021 by AOTMP, Management of Things™ leads the charge in this sector. Our SaaS product, built on the MoT technology platform, is tailored to aid contemporary businesses in overseeing their communication network services, assets, and associated costs. This innovative solution grants TEM teams comprehensive visibility and authority over their network operations and expenditures. By streamlining automation workflows, the technology helps identify billing inaccuracies and opportunities for network optimization, ultimately resulting in significant savings in expense management for organizations. Furthermore, our MoT technology platform not only meets current TEM needs but also enhances capabilities for the 21st century, ushering in what we refer to as the Management of Things, a concept designed to adapt to the evolving landscape of enterprise resource management.

Founded in 2003, Intelometry, Inc. is a consulting and technology services firm that focuses on the operations of the retail electricity and natural gas markets. The company serves a diverse clientele, including major energy consumers, substantial energy suppliers, user groups, and consulting firms across the continental United States. Intelometry boasts three primary offerings: a software suite for retail energy transactions tailored for energy brokers and suppliers, expert consulting services in retail energy market operations and regulatory challenges, and market operations analysis involving the generation and dissemination of energy data for retail. The leadership team at Intelometry comprises seasoned professionals who have held key positions in significant energy corporations and consulting entities. This extensive real-world expertise equips them with valuable insights and credibility, enhancing their effectiveness in serving clients across the industry. Additionally, the firm's commitment to innovation and excellence sets it apart in a competitive market landscape.