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What is 1Channel Store Audit & Compliance?

The Store Audit & Compliance application is a targeted tool crafted for program managers, auditors, and field teams dedicated to upholding standards within retail store networks. This application empowers managers to establish a range of parameters for audits, such as scoring criteria, timelines, store lists, and validation processes, which can subsequently be assigned to field personnel. Users in the field can utilize mobile devices to complete structured questionnaires, capture photographic evidence, and work offline until their submissions are synchronized. Additionally, the application includes functionalities to verify planogram and SKU placements, track shelf visibility alongside share-of-shelf metrics, and manage exceptions with a systematic multi-tier review process from supervisors. It offers extensive dashboards and reports that deliver valuable insights into audit coverage, compliance scores, and the effectiveness of field operations. This adaptable tool proves advantageous for retailers and brands across various sectors, including FMCG/CPG, beverages, consumer electronics, personal care, pharmaceuticals, food, and automotive aftermarket, enabling consistent in-store audits and efficient retail checks. By fostering a culture of accountability and enhancing operational workflows, this application ultimately contributes to improved performance in retail settings.

What is 1Channel Field Activity Management Software?

1Channel Field Activity Management Software offers a cloud-based platform aimed at optimizing the organization and documentation of tasks performed by field sales, merchandising, and audit teams in retail settings. Administrators have the capability to design questionnaires that encompass seven different question types, categorize them appropriately, and delegate specific activities to assigned roles, stores, and time intervals. Field team members can conveniently complete forms through Android or iOS applications, even when offline, and can supplement their submissions with photo and GPS data. Managers can review, amend, and approve these entries to maintain quality control. Furthermore, the software supports planning for market visits and conducting hygiene audits that verify compliance with standards related to photos, lanyards, uniforms, attire, and grooming, while also delivering analytics on visit productivity, activity results, and images from field visits. An AI Assistant is available to address queries related to retail execution, such as verifying the presence of point-of-sale marketing materials in stores. Additionally, a web portal is provided for managing questionnaire configurations, overseeing activity submissions, and creating reports. By integrating these features, the software significantly enhances the systematic assessment of stores and the collection of field data among geographically dispersed teams, leading to improved operational efficiency. This holistic strategy guarantees that every element of field activity management is thoroughly addressed and optimized for success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing is flexible based on selected features, user count, and deployment model. Monthly billing is available; annual commitments offer savings. Plans include cloud hosting, mobile apps, setup and onboarding, standard reports, technical support, and workflow configuration.

Pricing Information

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

1Channel

Company Location

India

Company Website

www.1channel.co/store-audit-compliance

Company Facts

Organization Name

1Channel

Date Founded

2014

Company Location

India

Company Website

www.1channel.co/sfa/field-activity-management-software

Categories and Features

Audit

Not specified

Retail Execution

Not specified

Categories and Features

Retail Execution

Not specified

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