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CTMCTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
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RXNTRXNT has spent over 25 years building cloud-based healthcare software designed for ambulatory practices and medical organizations of all sizes and specialties. Our innovative, AI-powered, and data-backed software solutions help practices grow, improve clinical efficiency, and streamline business operations—whether you're a solo provider, large healthcare organization, or billing services company. With over 60,000 medical professionals across all 50 U.S. states relying on RXNT, our fully-integrated, ONC-certified software system includes Electronic Health Records (EHR), Physician Practice Management (PPMS), Medical Billing and Revenue Cycle Management (RCM), E-Prescribing (eRx), Scheduling, Patient Portal, mobile applications, and more. Every product works seamlessly as one system or can be used standalone, giving you flexibility to choose what works best for your practice. Our SaaS-based Full Suite software solution integrates every area of RXNT through a secure, centralized database, enabling real-time data flow across clinical and administrative functions. Whether you're modernizing your medical practice or scaling your healthcare business, RXNT delivers all-in-one technology to help you succeed. So far, users have transmitted over 125 million prescriptions and processed more than $7 billion in insurance claims. Built for usability and accessibility, RXNT’s cloud-based software is available 24/7 from any device and includes mobile apps for iOS and Android. Simple, transparent pricing means no hidden fees, and every plan includes free implementation & training periods, data migration, storage, software updates, and U.S.-based customer service.
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RevalyRevaly is built to solve one of the most costly and overlooked problems in subscription commerce: legitimate payments failing for preventable reasons. Its end-to-end Payment Performance Management platform leverages machine learning, issuer intelligence, and ecosystem data to elevate approval rates starting from the very first transaction attempt. The system automatically detects issues such as mistyped card numbers, routing mismatches, and metadata errors before a customer ever checks out. When payments do fail, Revaly uses a sophisticated retry engine that studies customer behavior, card network patterns, and historical success windows to recover revenue without damaging relationships. Businesses across industries report dramatic improvements—from 34% to over 50% increases in recovered payments—demonstrating the compound value of consistent, optimized approvals. Revaly’s integration ecosystem makes adoption frictionless, connecting seamlessly with CRMs, billing systems, payment gateways, and processors already in use. The platform not only protects revenue but stabilizes growth by reducing churn that comes from unintentional payment failures. Leadership teams gain visibility into payment performance metrics that go far beyond authorization rates, revealing hidden revenue opportunities and operational inefficiencies. As a result, companies can build smarter billing strategies and deliver a more reliable experience for customers. Revaly becomes a trusted partner in improving profitability, ensuring that when a customer says “yes,” the payment system does too.
What is ABB Analyze?
ABB Analyze is a dedicated informatics service designed to support business owners in evaluating and tracking their performance, identifying growth opportunities, and comparing their results with those of industry competitors. It is crucial to understand that without proper measurement, achieving improvement remains impossible. We take pride in delivering a comprehensive set of statistics that exceeds what our rivals offer. To begin, fill out our online form, and a member of our committed team will connect with you to collect important details about your practice. Through our performance dashboards, ABB Analyze is leading the charge in advanced healthcare analytics, allowing you to assess your business's performance effectively. Furthermore, ABB Analyze ensures the smooth incorporation of high-quality healthcare information technologies and practice management solutions, providing you with insights into your strengths, weaknesses, opportunities, and threats. This critical data enables you to benchmark your performance not just locally, but also against national standards, ensuring you are well-aware of your position among similarly sized peers. With ABB Analyze, you'll be empowered to make informed decisions that will enhance your practice's performance and set you on a path toward sustainable success. As you leverage these insights, your practice will be better positioned to adapt and thrive in a competitive landscape.
What is 21 CI APEX Enterprise?
21 CI APEX Enterprise is a groundbreaking solution introduced by 21 Century Informatics, aimed at transforming healthcare delivery organizations by shifting from traditional module-based applications to a more integrated platform approach that significantly boosts revenue cycle management and improves clinical process efficiency. This innovative product encourages a thorough evaluation of existing processes, leading to meaningful improvements through the seamless integration of business enhancements, tailored product configurations, procedural workflows, and adherence to industry best practices. By implementing these solutions, healthcare providers can adeptly manage increased patient loads while optimizing their resource use, which in turn results in superior service quality and operational effectiveness. Additionally, the platform’s comprehensive approach not only streamlines workflows but also supports a more responsive healthcare environment, ultimately benefiting both providers and patients alike.
Integrations Supported
APERIO DataWise
Copia
Fuuz
Glassdome
Ndustrial Contxt
SurePassID
Integrations Supported
API Availability
API Availability
Pricing Information
$85 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Not specified
Company Facts
Organization Name
Glimpse Live
Date Founded
2011
Company Location
United States
Company Website
www.glimpselive.com
Company Facts
Organization Name
21st Century Health Management Solutions
Company Location
Netherlands
Company Website
www.21chms.com
Categories and Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Quantitative Analysis
Data Visualization
Not specified
Healthcare Analytics
Not specified
Categories and Features
Healthcare Analytics
Not specified
Hospital Management
Accounting Integration
Appointment Scheduling
Billing & Invoicing
Medical Billing